S.Jabez Kirubakaran E-mail: jabez2k31@yahoo.

com
Mobile: +91 9962271077/8667333305.
LinkedIn: https://www.linkedin.com/in/jabez-
kirubakaran-666348179/
Objective *

I am a confident humble person, willing to work best of my ability. I am result orientated and seek to
achieve where I work. I am honest and a friendly person. I am always looking to broaden my knowledge
to contribute to the company’s growth in turn results in my personal growth.

Educational Qualification

• Finished M.A (Public Administration) from University of madras with Second Class.
• Finished M.A (Human Rights and Duty Education) from University of madras with Second Class.
• Finished B.A (Christian studies) from University of madras with Second Class.
• Pursued HSC from Anita Methodist matriculation Hr.Sec.school in 2000-2001 with 79%.
• Pursued SSLC from Anita Methodist matriculation Hr.Sec.school in 1998-1999.

Work Experience

Company : HDFC Bank

Designation : Personal Banker (Deputy Manager)

From date : 4th Jan 2021 till 9th June 2021

 New to Bank acquisition both Savings and Current A/c for Classic Program me.
 Ensure successful on boarding of customers for a smooth transition to the branch banking team.
 Activities for lead generation across all products and with all product teams.
 Cross sell lead generation, basic enquiry, liaising with Branch manager & Product team.
 Adherence to bank policies and guidelines such as KYC & AML and Banking Operation Customer service.
Company : Kotak Mahindra Bank
Designation : Premier Acquisition Manager
From date : 17nd Oct 2019 till 27th Nov 2020

 Manage existing corporate relationships.

 New to Bank corporate acquisitions with right mix of corporate.
 Ensuring salary credits on acquired accounts.
 Cross sell on all banking products.
 Acquisition of accounts & Manage accounts from a corporate salary perspective.
 Maintain excellent relationship with corporate business heads and team.

Company : Create Print

Designation : Principal / Sr.Manager - Business Development (IT – Sales)
From date : 22nd June 2015 till 30th Mar 2019

Create Print is the first Brand of the Jabez Coffee Mug, Our Mission is “A focused corporate culture to satisfy present customers
with low cost and high quality, developing new procedures and controls”. Our Motto “We print your Design”. Our Business
model quite & fairly simple “A satisfied customer is the best business strategy of all”. A Young satisfied customer will
become a lifelong customer eager to buy the product far into the future.

• Responsible for achieving the Sales targets of assigned area from existing customers.
• Identify new customers and penetrate the market behalf of Companies like Troy Plus, Adsaxis, and FarSight
Etc.
• Meeting corporate clients for onsite demo for some clients for IT Products like HRMS and ERP.
• Build and maintain relationships with the Clients and the key customers associated with them.
• Understand end consumer requirements and provide inputs to the product development team.
• Provide market Intelligence/Information.
• Typical Sales Funnel right from Database to Closure, Support.
• Responsible for developing, overseeing, and managing customers/ assigned partner across the Globe.
• The job involves Prospecting, Connecting with Prospects, Sending Proposals and finally taking through the entire Sales
Process. Creating advertising revenue and lead generation opportunities.
• Continuously developing a database and use this to communicate effectively as also as revenue channels.
• Able to use the Internet to generate leads.
• Setting the Targets and handling marketing part.
• Identifying and targeting new clients from different industries.
• To generate new business from these clients.
• Maintaining the Business Development databases.
• Response management and CRM (ZOHO) activities.
• Marketing activities, including trade/ scientific shows, mailings, etc.
• Aligning sales strategies to meet the overall business objectives.
Company : Kallos Solutions Pvt. Ltd
Designation : Sr.Marketing Executive
From date : Jan 2014 – 30th March 2015

KServeHRMS is One of India’s best HR and Payroll software products. It is very comprehensive and has as different plans
based on your level of intended use.
Customer handling skills – Lead Generation & Pre-Sales, Follow-up. Give Detail Presentation via Remote.
Email communication as per the expected business standards. Part of Marketing & Pre-sales in KserveHrms, KserveSalon and
Quote4projects. Business Development – Bring in Business to the Company by running mass Campaign. Involved in Product
as well as Project Division Marketing.

Company: The Computer Tech

Designation: Freelance Trainer cum Sales and Marketing Executive
From date: Feb 2008 – May 2013

Customer handling skills – Handling critical situations where in a severity 1 ticket is in progress, handling the nerves of the
customer in times of major outage – Approach towards the concern and the customer-facing the challenge.
Email etiquette – Email communication as per the expected business standards and usage of appropriate vocabulary and
grammar thus helping the briefing the situation in clear and concise pattern.
Phone etiquette – Basic protocols essential in speaking over telephone considering it’s a dual conversation and understanding
the importance of acknowledgment thus providing the end customer a better experience.

Company : Sutherland Global Services

Designation: Subject Matter Expert
From date : November2004 – March 2007.

As Team Lead /Coach:

 Apply trained & updated in program's specifics and client's processes, applications/utilities and products.
 having regular meetings with the clients to discuss performance metrics
 Driving Performance through coaching and monitoring and ensuring that the business is able to meet up with key
deliverables.
 Stack rank all team members, based on the performance metrics, attendance, quality audit scores, MIP's received,
training scores and TL's audit scores.
 Conducting 1v1 with immediate reports.
 Act as an interface between the team and the upper management and all support functions so that the team operates
smoothly at the highest efficiency and within the prescribed norms
As Subject Matter Expert:

 Apply trained and updated in industry specific technology and in client's processes, applications/ utilities and products.
 Soft-skills and phone etiquette skills
 Handle escalations as appropriate.
 Share the domain level expertise, soft-skills and phone etiquette skills with the CSE's and Sr.CSE's.
 Cascade latest product/process/tools related inputs.

Personnel Information

• Focus: Utilizing expertise & experience in delivering extraordinary service through training
& managing people.

• Languages Known: English, Tamil and French.

Summary

I am now looking for a change in my role & responsibility where I could contribute towards the
Organizational goals in turn which will reflect in my personal goals.

Declaration

I hereby declare that the information furnished above is true and correct to the best of my knowledge.

Date:
Place: S.Jabez Kirubakaran.