LLX - Part A

OFFICIAL (CLOSED) \ NON-SENSITIVE
A931
Industry Immersion
Programme
School of Applied Science
Environmental Science
Industry Attachment Workbook
Part A
Name of Student: Lim Liang Xuan

Student ID: 20007322
Name of company: 800 Super Waste Management
Liaison Officer Name: Jayne Loh
SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

A publication by and property of

the School of Applied Science
9 Woodlands Avenue 9
Singapore 738964
Tel : 6510 3000

Fax : 6415 1310
www.rp.edu.sg
Summary of workbook submission
1) The IIP workbook consists of Part A and Part B.
Part A of workbook (uploaded as Word doc in LEO2.0)

(i) Pre-IIP Questionnaire
(ii) Organization Worksheet
(iii) Post IIP Questionnaire
(iv) All the forms in the workbook (Appendix).
Part B of workbook (uploaded as Word doc in LEO2.0)

(v) Diploma Tasks and Project work
2) You should start working on your workbook from the start of the attachment.
Download Workbooks (Word doc) from LEO2.0. Type your answers in Word doc. Email to your
company supervisor for checking. Company to endorse using e-signature. Upload Word doc to
LEO2.0 for submission at the end of IIP.
*Alternatively, you can print out the workbook: Write your answers in the printed workbook.
Company supervisor to check your workbook. Company supervisor signatures included. Scan and save
workbook as PDF document, upload to LEO2.0 for submission at the end of IIP.
ALL SUBMISSIONS MUST BE SOFT COPIES TO LEO2.0 ONLY
3) IIP workbook/ forms submission deadline. This will be 1 week from the last day of your IIP.
Students who complete IIP after 30 Jul 2022. You will have a shorter deadline as we need to process
your grades to be in time for endorsement. Please check with your LO on the deadline.
4) Once you have submitted Workbook Part A to the portal, you will be asked to complete a
“Student Feedback Survey”. After the survey has been completed, you will be directed to submit
Workbook Part B.

5) Company Evaluation form will be collected and uploaded by your Liaison Officer.
6) Part A and Part B of your workbook will each take up 25% of your grades while Company
Evaluation form takes up 50%. Each diploma will have top 30% of the students to “Pass with
commendation”
7) A soft copy of your MC must be emailed to your LO before submitting the original MC to your
company. The same soft copy MC must be submitted to the portal at the end of the internship.
There is no need to submit MC via One Stop Centre.
Part A
Student Particulars
Date of Birth: 28th May 2001 NRIC/ FIN No.: T0116825D
Diploma: Diploma in Environmental Science Student ID: 20007322
Contact No.: 88753551

Company Information
Attachment Company: 800 Super Waste Management
Address: 56 Loyang Way #06-05
_________________________________________________________________________
Name of Supervisor: Muhammad Sharizam Designation: Mr
Tel No.: 97352800 Email: muhdsharizam@800super.com.sg
Liaison Officer Information
Name of Liaison Officer: Jayne Loh
Designation: Ms Contact No: 97603968
Other Emergency Contact Information
Name of Diploma Representative: ______________________________________________
Contact No: _______________________________________________________________

CONTENTS
Page No.
Introduction 7
Rules and Regulations 7
Guidelines for the Student 8
Summary of Assignments for Student 9
Assignments before attachment 9
Assignments during attachment 9
Assignments after attachment 9
Assessment Framework 10
Attachment Framework 10
Timing 10
Role of Liaison Officer 11
Check List for Student 12
Student Pre-IIP Questionnaire 13
Organization Worksheet 14
Student Post-IIP Questionnaire 15
Appendices
Appendix 1: IIP Attendance Sheet 20
Appendix 2: IIP Training Log Sheet 24
Appendix 3: IIP Workbook Clearance Form 37

Introduction
The Industry Immersion Programme (IIP) is an integrated programme that allows the
application of scientific and practice skills to learn the technical as well as social and
behavioural aspects of the industry
The attachment will comprise of a targeted 20 week placement in a relevant industry.

In order to make the attachment beneficial, students will have to complete the
assignments as instructed below. Students are required to do some preparation
work before commencement of the attachment, collect some information during the
attachment to complete some tasks, and to complete this workbook upon the
completion of the attachment. At the end of the attachment, students are to submit
the completed workbook to the Liaison officer.
Successful completion of this attachment is required as part of the graduation criteria

for students from Republic Polytechnic.
Rules and Regulations
 Once assigned with a placement, students will not be allowed to change or

withdraw from the programme.
 The intern must abide by the rules governing employees of the attachment
company at all times. The intern will bear the responsibility to find out the
rules of the attachment company.
 The intern must be punctual and obliged to notify the supervisor and Liaison
Officer as soon as possible of any absence. No leave or days-off will be
entitled to interns during the attachment and this includes returning to
Republic Polytechnic for any purpose. For emergency cases, the intern is to
obtain permission from the attachment supervisor for leave of absence, and
the Liaison Officer must be informed. For absences due to a medical reason,
a medical certificate (MC) must be submitted to the supervisor on the next
working day. A scanned copy of the MC must also be emailed to the Liaison
Officer on the next working day, and uploaded to the IIP portal at the end of
the IIP.

Guidelines for the student
1) Exhibit professionalism both in behavior and attire.
2) Respect all confidential information revealed during the programme.
3) Bear in mind that the primary objective of this programme is experiential

learning. This is not a passive process but an active one requiring initiative
and commitment by the student.
4) Recognize that the optimal learning experience requires mutual respect and
courtesy between the company and the student.
5) View criticism as a learning experience, not derision.
6) Verify all decisions and tasks carefully with your supervisor before
proceeding, especially when unsure.
7) Be consistently alert to the rules, regulations and policies which govern the
practice of the company, and seek clarification when needed.
8) Be responsible for adhering to the pre-determined schedule. It may be

necessary to devote more than the scheduled time to take advantage of
certain learning opportunities. However, students should not be expected to
work more than 44 hours a week. Should the students be required to work
overtime, proper remuneration must be in place.
9) Be punctual and obliged to notify the supervisor as soon as possible of any

absence. Full attendance is compulsory for the successful completion of this
program. It is the student’s responsibility to approach the supervisor to sign on
their individual attendance sheet found at the back of this workbook under
Appendix 1.

Summary of Assignments for Student
Assignments before attachment
 In order to prepare students for participation in IIP, students will need to

complete a Pre-IIP questionnaire.
Assignments during attachment
 The IIP Training Worksheet included in this workbook is for recording of the
tasks assigned to students on a weekly basis. The log sheet has to be
assessed by the supervisor in the company on a weekly basis. (Appendix 2)
 In order to have a good understanding on how the attachment company

functions, the intern can choose to either draw an organization chart of the
company, or to provide a brief description on the research/business focus of
the company or both. Details about the various departments, key personnel,
the services and/or products that the company is involved in should be
included if the intern decides to draw an organization chart.
 The intern is to complete various tasks as stipulated in this attachment

workbook. The tasks need not be done according to the order stated in this
workbook, but rather, they should be completed as and when the intern is
attached to the respective sections in the company or when the intern
experiences any of the tasks or scenarios described. The purpose of these
guided questions and tasks is to help the interns meet the attachment
objectives.
 The intern may be required to complete a project either on a topic stipulated in

this workbook or by the attachment company.
Assignments after attachment
 The intern will need to complete a Post-IIP Questionnaire which consists of a

series of questions that allow interns to reflect on the whole attachment.
 The intern will have to submit this workbook (as well as any project work that
is required by the diploma or attachment company) within 1 week from the last
day of the attachment by uploading a soft copy of the workbook to the IIP
portal. The intern will have to get clearance of the workbook from the
company prior to submission of the workbook. The IIP Workbook Clearance
Form can be found in Appendix 3.

 The school Liaison Officer will ask the company supervisors to complete an
Internship (IIP) Company Evaluation Form.
Assessment Framework
Assessment will be completed by the Liaison Officer with inputs provided by the
Supervisor.
The assessment criteria will comprise of two components. The first component
comprises of the workbook summarizing the student’s reflection of their IIP
experience.
The second assessment component will comprise of the student’s performance at

placement sites based upon the following criteria:-
a. Abilities and Skills (40%);

b. Attitude (20%);
c. Teamwork (20%); and
d. Attendance (20%).
The final module grade point average of students enrolled in IIP will be determined
based upon the proportion of 50% IIP Workbook and 50% placement performance.
Students will be awarded the following upon successful completion of the IIP:-
a. Pass with Commendation (Applicable up to the top 30% per diploma);

b. Pass and
c. Fail.
Interns will be expected to meet the attendance requirements imposed by the IIP
organization except where applicable, medical leave or official leave granted by the
organization.
Attachment Framework
1) Timing
 The students will be attached to the company over a period of at least 20

weeks under the guidance of a supervisor.
 Attachment hours will be according to normal working hours for the place of
attachment.

2) Role of Liaison Officers
 Liaison Officers will be making review visits to the IIP sites at regular intervals
throughout the attachment during which they will be gathering feedback from
the supervisors as well as students. The Liaison Officers will also monitor the
students’ progress based on inputs in the workbook.
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CHECK LIST FOR STUDENT
Please Tick
Before commencement of IIP:
1. Check on the dress code of the attachment company. √
2. Rule and regulations governing employees of the attachment company. √
3. Complete the Pre-IIP Questionnaire. √
4. Read up on company/job scope. √
During IIP:
1. Fill up attendance sheet on a daily basis. √
2. Fill up Log Sheet and get assessed/ endorsed by Supervisor
on a weekly basis. √
3. Complete the organization chart worksheet of the company. √
4. Complete the tasks assigned in this workbook. √
At the end of IIP:
1. Get endorsement on the attendance sheet by Supervisor. √
2. Complete the Post-IIP Questionnaire. √
3. Liaison Officer to ask company supervisor to complete Company

Evaluation Form √
4. Obtain company clearance of the workbook before submission
of the IIP workbook. √
5. Submit the completed workbook to the portal √
6. Send a ‘Thank You’ note to the supervisor and
send a copy to your Liaison Officer. √
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STUDENT PRE-IIP QUESTIONNAIRE
The student is to complete this questionnaire before the commencement of the attachment.
Please approach your Liaison Officer if there are any concerns that need to be addressed.
Q1) What are your expectations from the Industry Immersion Programme?
Over these 20 weeks of internship with 800 Super waste Management, I hope to find out
more about:
-The working environment in a waste management company as this is my very first time
working in a waste management company
-Able to handle any feedback from authorities and clients
-Perform the various administrations and onsite supervision tasks assigned to me
-Able to learn more data entry knowledge
-Going on field trips to explore how waste is being treated and to understand the working
environment better
Q2) List some of the things you possibly will learn from this attachment.
-How waste is being treated and the various equipment used for waste management
-Data Entry using Microsoft Excel as well as various functions in Microsoft Excel
-Types of bins
-Performing risk assessment
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ORGANISATION WORKSHEET
Q1) Provide a brief description on the research/business focus of the company. You
may draw up an organization chart which includes details about the various
departments, key personnel, the services and/or products that the company is
involved in.
Key Personnel:
Muhamad Sharizam: Senior Executive
Aisha Said:Admin Assistant
Mike: Operations Manager
Services that 800 Super Waste Management is involved in:
1. Waste management and recycling
 Municipal Waste Collection
-Waste collection services in Ang Mo Kio Toa Payoh and Pasir Ris Bedok
Sectors
 Industrial and commercial waste collection
-Waste pickup and recycling programs
 Reduce,reuse and recycle
-Door to door collection with recycling bags
-Collection of recycling materials from recycling bins at HDB common areas
2. Cleaning Services
 General cleaning of buildings such as common areas, offices and specialized

cleaning such as external façade using a combination of both manual and
mechanical means
3. Horticulture and Landscaping
 Grass cutting
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 Landscape planning and maintenance services which includes planting and

pruning of plants and trees
STUDENT POST-IIP QUESTIONNAIRE
Student is to complete this questionnaire only at the end of the attachment.
Q1) Have your expectations for the Industry Immersion Programme been met? Please
elaborate.
Yes, my expectations has been meet.Over the 20 weeks, I have been given various tasks
such as Bulky waste Removal service and data entry.Besides that, I was given many
opportunities to go on field trips and attend an exhibition.The most memorable field trip was
to Toa Payoh Bin Centres to explore the 3 types of bins namely: GOMIC, SG(Smart
Garbage) Bin and Pottinger.Before the field trip, I have seen many bins but I have no idea
what is it called and how is it being operated.However, after the field trip, I had a better
understanding of the bins and how is being operated. During the field trip, I cherish the
opportunity to take down notes when my supervisor was explaining so that I learn something
new.I have learnt so much from the field trip.
I also attended a 2 day Clean Enviro Summit Exhibition at Marina Bay Sands.I really enjoyed
the exhibition because it is my very first time attending an exhibition.The theme is Towards
Sustainable and Climate Resilient Cities and is divided into 5 key areas:Water as Resource,
Enhanced Hygiene Standards, Effective Pest Management, Sustainable Energy and
Pollution Control.Through this exhibition, I have learnt about the latest environmental trends
and meet environmental professionals and experts which also enhances my knowledge.
My supervisor also brought me to Someville Road and Braddel Road so that I can have a
look on how bin deployment such as installing recycling and refuse bins and replacing of
bins are done.
Overall, it has been a very memorable 20 weeks with 800 Super
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Q2) Provide a brief description on how you have contributed to the company during
your attachment?
1. Bulky Waste Removal Service
-Asking residents for the photos and dimensions of items to be discarded via
Whatsapp and calculating the cost based on the dimensions provided.
2. Data Entry
-Inputting the date, vehicle number, name , block , street, tonnage, incineration and
time based on the receipts given for both PRB and PWC into Microsoft Excel
Spreadsheet titled HL PRB and HL PWC respectively
3. Meeting Minutes
-Take down what is being discussed during company meeting at 800 Senoko iWash
and 800 Super Tuas into Microsoft Word
4. Sending some documents from 800 Super Tuas to 800 Super HQ 17A Senoko Way
15

Q3) State two difficulties you have encountered and how they were resolved.
1. Hesitant to ask questions
How it is resolved:I always tell myself if I am unsure I must ask the supervisor for
help so that I do not do the tasks wrongly.Also, when I ask the supervisor questions, I
am also learning as well
2. Too many information to absorb at a time
How it is resolved: Once the supervisor teach me new tasks, I make it a habit to write
it down in a notebook all the steps on how to do the various tasks so that it does not
go missing and I can refer to it anytime I want.This also makes me more organized
so that I know where to refer to.If I am not too sure or if I am confused what to do,
must ask supervisor to explain again or demonstrate what needs to be done.
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Q4a) Please watch the following LinkedIn Learning Videos on Critical Soft Skills.
Reflect on how your internship stint will help you transit from school to work. What skills and
knowledge have you developed during internship that enhance your employability?
Q4b) Please watch the following LinkedIn Learning Videos on Being an Effective
Teammate and Maintain a positive attitude
Reflect on how your internship stint has helped you to understand about having good
work ethics and being a good team player that employers are looking for. Describe
the professional relationship and expectation between Employee and Employer.
Please log in to Linkedin Learning (LiL). If you did not receive the account activation email previously, please
write in to help-library@rp.edu.sg. You do not need to use the one-month trial.
You are only required to complete the short videos in each course, not the entire lesson.
4(a)My internship offers me the chance to put what I have learnt in school in a real working
environment.Internship has helped me to gain valuable job working experience, this is
especially true because I have no past working experience before but with this internship, it
helps me to explore the working environment. In internship, it also helps me to build my soft
skills such as communication and teamwork with colleagues and hence boost my confidence
as I learn to overcome work challenges.The skills and knowledge I have developed during
my internship are multi tasking and problem solving.During my internship, there are many
tasks given to me and I need to learn how to prioritize the tasks in order of importance as
well as juggle a few different tasks at once. I have encountered many challenges in my
internship so problem solving is about how to tackle challenges such as by asking,
researching and fixing errors all at once.
4(b)From my internship, I have understood the importance of working smart which means
using the most efficient way to complete tasks and finding ways to save time.At first, I made
many mistakes in my tasks but as my internship goes along, I have tried ways to do tasks as
productive as possible .Being punctual everyday is showing that I am responsible for my
actions and behavior.If I am going to be late or absent for work, I will always text my
supervisor so that he is informed.
The relationship between an employee and employer should be mutual and respectful.The
duty of an employer is to bring employee into organization,hence it is the utmost duty to
make comfortable and happy while at work.However, some employers wish to maintain a
distance with the employee in order to keep up with the two.It is entirely up to the employer
how he wants to treat his employee but there should also be strong bonds between the two
so that business goals are met.
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5) Mentorship Experience/ Review
Student Name Lim Liang Xuan
Student ID 20007322
Company 800 Super Waste Management, 56 Loyang Enterprise Building
Mentor Name Jayne Loh
Mentor Designation Ms
Topics Discussed/Activities
Topic Discussed/Activity Progress, Transport and Workload everyday so far
Date and Time 30 March 2022, 8.15pm
Mode of Engagement Phone call
Reflection I am still coping well at 800 Super Waste Management so

far.The supervisor is nice and patient as she gives instructions
and demonstrates what needs to be done.She also always
checks my progress and keeps asking if I am doing alright or
not.
I can still managed going to 800 Super Waste Management by

public transport on weekdays morning.After work at 5pm,the
bus is a bit crowded
Ms Jayne also asked me what did I do at work everyday.I

replied her that I am currently doing data entry and bulky
waste removal services everyday.She also asked me the
workload everyday, is it too much or too little work everyday? I
18

replied her that the workload is just nice for me.There is

nothing to feedback to the company so far.
Topic Discussed/Activity
Date and Time
Mode of Engagement Eg. Face to face, phone call, MS teams, Onsite (office)
Reflection
Appendix 1
IIP ATTENDANCE SHEET
Instructions to student
 Intern is to input the date and sign against it only at the end of each attachment day.
 Please indicate reason for any absenteeism next to the date which you are absent.
 The company supervisor will sign against the attendance on a weekly basis.
 Please make a photocopy of your medical certificate(s) or supporting document(s), for

your own reference before submitting to the original copy to the company
Section I (To be completed by intern, certified weekly by supervisor)
Name of Student: Lim Liang Xuan Student ID: 20007322
Week 1 Student Week 2 Student Week 3 Student

Dates Signature Dates Signature Dates Signature
19

21 Mar 28 Mar
14 Mar
(Mon) (Mon) (Mon)
15 Mar 22 Mar 29 Mar

(Tue) (Tue) (Tue)
16 Mar 23 30 Mar
(Wed) Mar(Wed) (Wed)
17 Mar 24 31 Mar
(Thur) Mar(Thur) (Thur)
18 Mar 25 Mar 1 Apr

(Fri) ( Fri) (Fri)
Week 1 Signature Week 2 Signature by Week 3 Signature by

by Company Supervisor: Company Supervisor: Company Supervisor:

20

4 April 11 April 18 April

(Mon) (Mon) (Mon)
(Tue) (Tue) (Tue)
(Wed) (Wed) (Wed)
(Thur) (Thur) (Thur)
(Fri) (Fri) (Fri)
Good Friday
Public Holiday
Week 4 Signature Week 5 Signature Week 6 Signature

by Company Supervisor: by Company Supervisor: by Company Supervisor:

21

25 April 2 May 9 May
(Mon) (Mon) (Mon)
Off in Lieu
(Tue) (Tue) (Tue)

Hari Raya
Pussa Public
Holiday
(Wed) (Wed) (Wed)
(Fri) (Fri) (Fri)

Week Student Week 11 Student Week Student

10 Signature Dates Signature 12 Signature
16 May 23 May 30 May
(Mon) (Mon) (Mon)
Off in Lieu
22

17 May 24 May 31 May
(Tue) (Tue) (Tue)
18 May 25 May 1 Jun
(Wed) (Wed) (Wed)
19 May 26 May 2 Jun
20 May 27 May 3 Jun
(Fri) (Fri) (Fri)

Week Student Week 14 Student Week Student

13 Signature Dates Signature 15 Signature
6 Jun 13 Jun 20 Jun

(Mon) (Mon) (Mon)
7 Jun
14 Jun 21 Jun
(Tue)
(Tue) (Tue)
8 Jun 15 Jun 22 Jun
(Wed) (Wed) (Wed)
23

9 Jun 16 Jun 23 Jun
10 Jun 17 Jun 24 Jun
(Fri) (Fri) (Fri)

Week Student Week Student Week Student

16 Dates Signature 17 Signature 18 Signature
27 Jun 4 Jul 11 Jul
(Mon) (Mon) (Mon)
28 Jun 5 Jul 12 Jul
(Tue) (Tue) (Tue)
29 Jun
6 Jul 13 Jul
(Wed)
(Wed) (Wed)
24

30 Jun 7 Jul 14 Jul
ABRSM
Practical Exam
1 Jul 8 Jul 15 Jul
(Fri) (Fri) (Fri)


18 Jul 25 Jul
(Mon) (Mon)
19 Jul 26 Jul
(Tue) (Tue)
20 Jul 27 Jul
(Wed) (Wed)
21 Jul 28 Jul
(Thur) (Thur)
25

22 Jul 29 Jul
(Fri) (Fri)



To be indicated by
intern
a) Number of Medical Leave 0
b) Number of Compassionate Leave 0
c) Number of Urgent / Student-Requested Leave 0

(eg. to attend University Fair in RP)
d) Number of Public Holidays during the period of internship 5
e) Number of Off-in-Lieu granted 3
f) Number of Company-granted Off Days 0

(eg. Company shutdown due to audit, stock take)
g) Does the company have a policy to grant interns Annual Leave? No

If Yes, indicate the number of days taken by intern.
Note: If the number of days is recorded here, it should not be
26

recorded in point (c) above.
I hereby declare that the above information is true and accurate. I am also aware that any
misrepresentations of the information provided may affect my graduation eligibility from
Republic Polytechnic.
29/7/2022
Signature of Student Date
Section II (To be completed by Supervisor)
The recorded attendance is certified correct.
31/7/2022
_______________________ _____________________
Signature of Supervisor Date
Appendix 2
Internship Training Log Sheet
Student’s ID: (eg 123456) 20007322
Diploma: Diploma in Environmental Science
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Internship Period: 14th March 2022 – 31st July 2022
Name of Company: 800 Super Waste Management
Please fill in the form diligently and ensure that it is attached to the appendixes of your
internship Workbook.
Supervisor’s
Signature and
Week Description of Training and Work Performed Comment
14 March 2022(Monday) Overall, student

was ok. No
1 -Introduction to the company and key personnel issues.
-Sort out receipts according to vehicle number and date for the Communicated
month of February 2022 well over emails.
-Arrange the receipts in ascending order based on the date for

the month of February 2022
-Data Entry: Input the date, vehicle number, name , block ,

street, tonnage, incineration and time based on the receipts
given for the month of February 2022 into Microsoft Excel titled
HL PRB FEBURARY
15 March 2022(Tuesday)
-Trip to Senoko HQ and Senoko iWash
-Experience how the environment in 800 Super HQ Senoko looks

like and have a look what the members there do everyday
-Learn more about iWash history and how iWash works
16 March 2022(Wednesday)
-Data Entry:Open Microsoft Excel spreadsheet titled HL PRB

FEBURARY
-Under the blocks column,filter the blocks and copy and paste
the respective addresses from Microsoft Excel spreadsheet titled
HL Address according to the blocks into Microsoft Excel
spreadsheet titled HL PRB FEBURARY
-Only copy and paste the addresses in the East such as New
Upper Changi, Simei, Tampines,Pasir Ris, Bedok and Marine
Crescent
-Ignore the addresses which are not in the East such as
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Serangoon and Ang Mo Kio
-Open both Microsoft Excel Spreadsheets titled Copy of PWC

Tonnage Report and HL Address
-For the Copy of PWC Tonnage Report Microsoft Excel

Spreadsheet,Using the Find and Replace Function in Excel or by
pressing Ctrl and F on the keyboard, enter the corresponding
PWC vehicle under Find what and click select all, then enter the
corresponding tonnage for the respective PWC vehicle under the
Feb-22 column
-For the HL Address Microsoft Excel Spreadsheet,under the blks

column,using the filter function, filter the blks one by one in
ascending order and key in the tonnage into the table under the
Compare Tonnage Feb-22 column .After the 1st blk has been
completed, untick the 1st blk and move on to tick the second
blk.Repeat all these steps for the subsequent blks
17 March(Thursday)
-Trip to Toa Payoh Bin Centres(Blk 3A,55 186 Toa Payoh).Toa

Payoh is one of the oldest town in Singapore
-Explore and understand the 3 main types of bin centres namely:

dust drum ,SG(Smart Garbage Bin) and Pottinger
-For dust drum(Blk 55 Toa Payoh): It loads from the back.Once

it is done loading the waste,the machine will stop
immediately.There is no compaction for dust drum
-For open top container:It has an open top covered by a

tarp.This allows oversized cargo such as scraped metal to be
loaded from the top.Bulky waste such as discarded
furniture,refrigerators and ovens will go into the open top
container
-There are 2 types of waste namely: Type A and Type B waste
-Type A waste are inorganic waste such as furniture disposal

and electrical appliances. Type A wastes cannot go into
incineration plant
-Type B wastes are organic wastes such as food wastes and it

can go into incineration plant
-For Smart Garbage Bin(Blk 3A Toa Payoh): It loads from the

front.There is a pushing plate to push rubbish to the front for
collection.There is compaction of SG Bin.If used properly, there
29

will be no spillage.Smart Garbage Bin is a stationary compactor.
-For Pottinger, also known as roll on,roll off mobile compactor

(Blk 186 Toa Payoh):It loads from the front.There is a hook to
hook onto the truck,the whole machine is sent to Incineration
Plant and there is no equipment while it is transported to the
Incineration Plant.Once it reaches Incineration Plant,rubbish will
push from the back.There is compaction for Pottinger
There are 2 types of collection of waste:
-Indirect collection: collect by the chutes
-Direct collection: collect by CRC
18 March 2022 (Friday)
-Sort out the receipts according to vehicle number and date (1

March- 13 March 2022)
-Arrange the receipts in ascending order based on the dates
-Classify all the receipts as PWC or PRB based on areas:
-For PWC: Areas that are not in the East such as Ang Mo Kio,
Bishan, Serangoon, Toa Payoh and Sin Ming
-For PRB: Areas that are in the East such as Tampines, Pasir Ris,
Marine, East Coast and Bedok
-If the receipt does not indicate the area, it is classified under
PRB as it is located in Tampines
-Data Entry: Input the date, vehicle number, name , block ,

given for dates of 1-13 March 2022 for both PRB and PWC into
Microsoft Excel Spreadsheets titled HL PRB March and HL PWC
March respectively
21 March 2022(Monday)
2 -Sort out the receipts according to vehicle number and date( 14-
21 March 2022)
-Arrange the receipts in ascending order based on the dates
-Classify the receipts as PWC or PRB based on areas
-Data Entry: Input the date, vehicle number, name , block,

given for dates of 14-21 March 2022 for both PRB and PWC into
30

Microsoft Excel Spreadsheets titled HL PRB March and HL PWC

March respectively
22 March 2022 (Tuesday)
-Collect company’s laptop and phone from Senoko HQ 17A

Senoko Way
-Trip to 800 Super Waste Management Tuas: The environment

there is very dangerous so a supervisor must be accompanied at
all times,do not go into the areas unsupervised. Proper personal
protective equipment(PPE) such as safety helmet, goggles and
safety boots must be worn at all times or else all sorts of injury
can occur very easily. When crossing the road, have eye contact
with the driver, make sure the driver can see before crossing
the road.There are also many heavy vehicles there and the
vehicles there are weighed using weighbridge to determine the
load of the vehicle.Accurate and reliable weighing is important as
it helps the industry by giving exact figures.
23 March 2022 (Wednesday)
-Data Entry: Input the date,vehicle number,block street,

tonnage,incineration and time based on the receipts given for
dates 19-21 March for both PWC and PRB into Microsoft Excel
Spreadsheet titled HL PRB March and HL PWC March respectively
-Take out all the letters from the envelope
-Fold all the letters into half and use a ruler to cut the letters into
half, after that put all the letters onto the shelf
24 March 2022(Thursday)
-Type down as much as possible what do I know about GOMIC,

SG Bin and Pottinger based on the trip to Toa Payoh Bin Centre
on 17 March 2022 in Microsoft Word to check understanding.
After that save the Microsoft Word as PDF file and email to
supervisor
-Tour around 800 Super Tuas building
-There are 3 buildings: Building 2,6 and 8(There is no building 4)

Only building 8 has 5 levels while building 2 and 6 have 4 levels
-Level 1: Washing Area, Trucks pumped petrol(be extra careful

when walking as oil diesel is very slippery), wash and sent to
level 2 parking area where trucks are parked
-Level 2: Transfer Level- Senoko iwash where ironing and folding
31

of clothes are done.Once both the ironing and folding of clothes

are done, it will be placed on the machine and sent to a truck
and delivered to hotels
-Level 3: Dormitory for Residents
-Level 4: Office area
-Sent 3 Notice of Warnings-Non Compliance MOM Scanning/ JSR

House Rules to JSR at Tuas
25 March 2022 (Friday)
-Data Entry:Input the date,vehicle number,block, street,

dates 22-24 March for both PWC and PRB into Microsoft Excel
-Learn more about bulky waste
-Residential are homes where residents lives there
-Landed residential areas- preschools, temples , minimarts
-Trade premises are non residential such as shops, restaruants,

pre school, temples
-MCST-Condos, apartments(must ask for unit number)
-Whenever I come to office, must check emails on company’s

laptop.Then, check cases that will be sent to my company’s
phone via Whatsapp.
-Date will have Feedback Provider(FP) which can be either the

members of public/ residents who live in those sectors
-Must always save the phone number of the case on my

company’s phone, if home number is indicated instead, must call
them to ask their phone number so that they can send the
photos to my company’s phone. If there is no photo attached
with the dimensions, must send a whatsapp message to the
phone number indicated asking them for the photo with
dimensions as the charges are based on the item dimensions and
wait for them to reply back.
If there is photo with dimensions given, using the bulky waste

removal services table given, calculate the cost required for each
item before GST.After that must send a whatsapp message to
them informing the total cost of all items before GST so that they
can reply their preferred payment method either SP account or
32

cash.Those who prefer to pay by SP utilities account will give

their SP account number
-If payment by SP utilities account, no need to charge additional

7% GST
-If payment by cash, need to charge additional 7% GST to the

charges
-Bulky waste collection time is from Mondays- Fridays excluding

public holidays between 0900-1200 hrs
-After the members of public has replied with the payment

method, must send a confirmation BWRS template to supervisor
via Whatsapp so that she can arrange the date and time for
collection at the soonest
-Sort out both the blue and pink collection notes separately(DO
NOT mix the 2 colours together) according to the date by putting
the latest date at the top. Then, punch hole all the pink collection
notes and put inside a blue file as the company needs to keep it.
No need to punch hole blue collection note
-Learn more about company’s bins:
-There are 2 colours of bins, blue and green
-Green: Refuse
-Blue: Recycle
-The only difference between these 2 bins is the model
There are also different sizes for these 2 bins:
-120L: refuse only
-240L: both refuse and recycle
-360L: refuse only
-660L: both refuse and recycle
-1100L: refuse only
Bins with locks are called monkey bins to reduce human-monkey

conflicts.For this bin, monkey cannot open the bins.Must have
the key to unlock the bin.Once the bin is closed,it is
autolocked.Monkey bins only have 1 size 120L
-Recycling bin has 3 stickers
33

-Those refuse bins without company’s name on it, the company

will put the sticker before issuing out.
28 March 2022 (Monday)
3 -Sort out the receipts for dates of 23-31 March according to date
and vehicle number
-Data Entry:-Data Entry:Input the date,vehicle number,block,

street, tonnage,incineration and time based on the receipts given
for dates 23-27 March for PRB into Microsoft Excel Spreadsheet
titled HL PRB March
-Using my company’s phone on whatsapp,save the members of

public handphone number and ask them photos and dimensions
of all items as the charges are based on volumetric weight and
wait for them to reply back.If home number is given instead,
must use company’s phone to call them to ask their handphone
number so that they can send the pictures to my company
phone.Once the members of public have sent the photos and
dimensions via Whatsapp, using the bulky waste removal
services table,calculate the total cost of all items before GST and
inform the total cost to the members of public via Whatsapp so
that they can decide their preferred payment method(either by
SP utilities account or cash) and wait for them to reply back
again.Once they have replied their preferred payment method(if
they are paying by SP account,they will also send their SP
account number) , must send a confirmation BWRS template to
supervisor via Whatsapp so she can arrange the date and time
for collection at the soonest
-Open the Microsoft Excel Spreadsheet titled NEA Weighing

Services
-Either round up or down to the nearest thousand based on the

numbers given for the various locations for both PRT and PRB in
Feb-21. Input the rounded numbers for both PRT and PRB in the
Mar-21 column
-If the number in the hundreds place is 0-4, round the number
down.For example 2400 will be rounded down to 2000
-If the number in the hundreds place is 6-9, round the number
up.For example, 7600 will be rounded up to 8000
-If the number in the hundreds place is 5, tell the supervisor as

she will decide whether to round up or down
34

-Count the total number of 240L,360L and 660L of green bins
29 March 2022(Tuesday)
-Create a new Google Form(Go to Gmail, click Drive, click + New

on the top left corner, under Google Forms, mouse over the
arrow and click blank form)
-Type Vaccination and WSQ Status as the title for this Google
Form
-To add questions, click + on the top right corner of the Google
Form
-To change the type of questions,click the icon beside image

column to select the type of questions
-Using Google Translation, copy and paste the questions to

translate all the questions into Chinese and Malay.This is
because some workers are Chinese and Malay.With Chinese and
malay translations ,they can understand and answer the
questions accordingly better.
Questions and choices:
 Name, NRIC/FIN(Long Answer Question)
 Vaccination status/STATUS VAKSINASI / 疫苗接种状况 (SEE

TRACETOGETHER STATUS / LIHAT STATUS
TRACETOGETHER / 查看 TRACETOGETHER 状态) (Multiple
Choice Question)
-FULLY VACCINATED / VAKSINASI PENUH / 完全接种疫苗
-PARTIALLY VACCINATED / VAKSINASI SEPARUH / 部分接

种
-UNVACCINATED / TIDAK DIVAKSIN / 未接种疫苗
-MEDICALLY INELIGIBLE FOR VACCINATION / TIDAK

LAYAK UNTUK VAKSIN ATAS SEBAB PERUBATAN / 医学上没
有资格接种疫苗
 Date of 1st dose/TARIKH DOS PERTAMA / 首剂日期(Date

Question)
-Choose the date from the calendar
 Type of 1st dose/ TARIKH DOS PERTAMA / 首剂日期

(Multiple Choice Question)
35

-DID NOT TAKE FIRST DOSE / TIDAK AMBIL DOS

PERTAMA / 未服用第一剂
-PFIZER
-MODERNA
-SINOVAC
-ASTRAZENECA
-JANSSEN (JOHNSON & JOHNSON)
-Other:
 Date of 2nd dose/TARIKH DOS KEDUA / 第二剂日期(Date

Question)
-Choose the date from the calendar
 Type of 2nd dose/JENIS DOS KEDUA / 第二剂类型 (Multiple

Choice Question)
-DID NOT TAKE SECOND DOSE / TIDAK AMBIL DOS

PERTAMA / 未服用第二剂
-PFIZER
-MODERNA
-SINOVAC
-ASTRAZENECA
-Other:
 Date of 3rd dose/TARIKH DOS KETIGA / 第三剂日期(Date

Question)
-Choose the date from calendar
 Type of 3rd dose/JENIS DOS KETIGA / 第三剂类型 (Multiple

Choice Question)
-DID NOT TAKE THIRD DOSE / TIDAK AMBIL DOS

KETIGA / 未服用第三剂
-PFIZER
-MODERNA
36

-SINOVAC
-ASTRAZENECA
-Other:
 Contacted covid 19 before? /PERNAH DIJANGKITI COVID-

19 SEBELUMNYA? / 之前接触过 COVID-19?
-YES / YA / 是的
-NO / TIDAK / 不
 From 1/4/2022 Will you be travelling to and fro Johor

Bahru on a daily basis? /DARI 1/4/2022, ADAKAH ANDA
AKAN ULANG ALIK DARI JOHOR BAHRU SETIAP HARI? / 从
2022 年 1 月 4 日起，您会每天往返新山吗？(Multiple Choice
Question)
-YES / YA / 是的
-NO / TIDAK / 不
 Address in Johor Bahru / ALAMAT DI JOHOR BAHRU / 新山

地址 (Long Answer Question)
 HAVE YOU ATTENDED THE WSQ COURSE? / ADAKAH

ANDA TELAH MELALUI KURSUS WSQ? / 你参加过 WSQ 课程
吗？(Multiple Choice Question)
-YES / YA / 是的
-NO / TIDAK / 不
-After creating the Google Form, using QR code Generator app

on Google Chrome, generate a QR code
-Then, print out the QR code using a printer
-Check if the printed QR code is working by scanning the QR

code using phone QR scanner
-Once checked, using tape, tape the printed QR code on the

windows so that the workers can scan it to fill up the form using
their phone
30 March 2022(Wednesday)
37

-Entertain feedback from members of public regarding bulky

waste:Check cases on my company’s phone and save their
number on my company’s phone. Using whatsapp on company’s
phone, ask them the photos and dimensions of all the bulky
waste and wait for them to reply.Once they have sent the photos
and dimensions, using the bulky waste removal services table to
calculate the total cost of all the bulky items.They will also reply
with their preferred payment method either by cash or SP
account.
-If home number is given instead, must call their house number
to ask them their handphone number so that they can send the
pictures and dimensions to my company’s phone.
-After that must send a Bulky waste removal services template

and the pictures of bulky waste to the supervisor so that she can
arrange the collection at the soonest date possible.
31 March 2022(Thursday)
-After marking attendance, send the copy of internship

attendance to supervisor via email
-Data Entry:Input the date,vehicle number,block, street,

dates 25,28 and 29 March for PRB into Microsoft Excel
Spreadsheet titled HL PRB March.
-Bulky Waste Removal Serivces: Ask members of public for the

photos of items using whatsapp company’s phone before quoting
the charges according to the bulky waste removal services table
and wait for them to reply.
-Design a Work Improvement Poster using Microsoft Powerpoint
-Include the following content:
-2 criteria: Reduce manpower and Increase productivity(must be

efficient)
-Awards: 1st price: $500 per team, 2nd price: $300 per team and
3rd price: $100
1st April (Friday)
-Entertain feedback from members of public regarding bulky

38

account.

4 April (Monday)
4 -Entertain feedback from members of public regarding bulky

account.
-If payment is by SP account, need to ask them for SP bill photo.

5 April 2022(Tuesday)
-Perform a risk assessment using the Risk Assessment template

by brainstorming 4 work activities that take place in 56 Loyang:
1. Housekeeping/area cleaning
2. Unloading and loading of bins
3. Washing of bins
4. Performing desk bound work
-Based on these 4 work activities, come up with the hazard, ill
39

health and possible risk controls(list according to hierarchy of

controls)
Hierarchy of controls:
1. Elimination(most effective)- Physically remove the hazards
2. Substitution-Replace the hazard
3. Engineering controls-Isolate people from the hazard
4. Administrative Controls-Change the way people work
5. PPE(least effective)-Protect the worker by putting on

Personal Protective Equipment
For housekeeping/area of cleaning:
Hazard: Skin irritation due to cleaning solution
Ill health: Skin diseases and rashes
Existing Risk Control:
 Use diluted cleaning solution(substitution)
 Steps on how to use cleaning solution(administrative

control)
 Put on gloves while performing cleaning works(PPE)
For unloading and loading of bins:
Hazard: Strike by falling bins
Ill health: Disability
 Use of power tail gate to bring down the bin from the
lorry(engineering control)
 Maximum loading 12 bins per stack(administrative control)
 Wear covered shoes(PPE)
For washing of bins:
Hazard: Slip and fall due to slippery floor
40

Ill health: Head injury
 Flooring with anti-slip coating(Engineering Control)
 Wearing of anti-slip footwear(PPE)
For performing desk bound work:
Hazard: fatigue
Ill health: Back pain
 Use proper office chair(engineering control)
 Take a short 10 minutes break(administrative control)
-After coming up with existing risk controls, need to give a

score(1-5) for severity and likelihood
For severity:
1-Insignficiant
2-Minor
3-Moderate
4-Major
5-Catastrophic
For likelihood:
1-Rare
2-Unlikely
3-Possible
4-Likely
5-Most likely
-After giving a score for both severity and likelihood, need to

calculate the risk priority number(RPN) by multiplying the
severity and the likelihood together.The higher the RPN,the
higher the risk of activity is.If the RPN is 15 and above or
41

catastrophic for severity,it is not acceptable as it is high risk.High

risk must be reduced to at least medium risk before work is
allowed to start.
6 April 2022(Wednesday)
-Sort out the receipts for dates of 23-31 March according to date
and vehicle number

for dates 23-31 March for both PWC and PRB into Microsoft Excel
7 April 2022 (Thursday)
-Sort out the receipts for dates of 1-2 April according to date and
vehicle number

for dates 1-2 April for both PWC and PRB into Microsoft Excel
Spreadsheet titled HL PRB April and HL PWC April respectively
-Onsite supervision of company’s bins at casuarina road
8 April 2022(Friday)
-Sort out the receipts for dates of 3-5 April according to date and
vehicle number

for dates 3-5 April for both PWC and PRB into Microsoft Excel
Spreadsheet titled HL PRB April and HL PWC April respectively
11 April (Monday)
5 -Sort out the receipts for dates of 4-10 April according to date
and vehicle number

for dates 4-10 April for PRB into Microsoft Excel Spreadsheet
titled HL PRB April
12 April(Tuesday)
-Attend a meeting at Senoko iWash, 2nd level Conference Level
-Write meeting minutes(to record down who is present and
42

absent and what is being discussed in the meeting by creating a

table in Microsoft word)
Members present:
-Liang Xuan
-Mike
-Darren
-David
-Elena
-Allen
Members absent:
-Sharizam(on course)
-Hui Ni(tested covid positive)
Topics discussed during the meeting:
 Vaccination Status
-Allen suggests to include application form, insert 1

column to attach vaccination form
-2 workers not vaccinated(Azzonzekly and Muhamad

Faridus not vaccinated)
-Those not vaccinated, quickly ask them to take 1st dose
-20 people have already taken 2nd dose of vaccine
 WSQ(Workplace Skills Qualifications)
-Need to have hard copy of the certificate
-Singaporeans login to Singpass to retrieve their WSQ

certificate
-Elena suggests to Darren that it is better to come up with

a list of workers going for WSQ
-Foreigners do not have Singpass,cannot print, no one is

going to update profile
-Hui Ni to keep data of vaccination status, workers

number and location
43

- Darren, David and Elena: Sharizam sent the list, they

have to settle the ones in question mark and no then Mike
will follow up with them
- Darren says can check with them if they have gone for
the WSQ certificate
-Alan mention that if can find the certificate, considered

gone for WSQ .If cannot find the certificate, must send
them for WSQ
 Complaints about bins
- Elena has a compliant that after we collect the rubbish, it

is still smelly. Mike say that there is no choice about this
-Wash the bins cleanly
-SG Bin capacity not enough, have to come twice
No work given as supervisor is on course
14 April 2022(Thursday)
-Find documents in 800 Super Tuas Office
-Find 7 workers letter of appointment:
 ALAN TOH BOON KIONG(ZHUO WENQIANG)
 CHUA HONG HAI(CAI PENGTAI)
 BOON AH LOI
 BALASUBRAMANIAM BATUMALAI
 HAFEEZ BIN HALIM
 MUHD NURHANIF BIN BACHOK
 MOHD MUSTAKI BIN MUSTAPHA
-Find a resignation letter of worker named JORDAN ROMARIOH
-After finding all the 8 documents, take public transport to send

all the 8 documents to HQ Branch @ 17A Senoko Way
Good Friday Public Holiday
44

18 April 2022(Monday)
and vehicle number

titled HL PRB April
19 April 2022(Tuesday) and 20 April 2022(Wednesday)
-Attend a CleanEnviro Summit exhibition at Expo Convention

Centre @ Marina Bay Sands
-The theme is Towards Sustainable and Climate-Resilient Cities
-There are 5 key areas namely: Waste as Resource, Enhanced

hygiene standards, effective pest management, sustainable
energy and pollution control
-Waste as Resource:Through sustainable production and

consumption, and transforming waste into resources, advanced
and integrated waste management systems can be developed to
minimise land use while maximising resource recovery and
circularity.Both public and private sectors have to work together
to bring about a resource-resilient urban future
-Enhanced Hygiene Standards: Effective cleaning services are

essential to maintain a clean and liveable environment in both
developing and developed countries. Innovative solutions such
as robotics, artificial intelligence and enhanced cleaning
standards will improve cleaning efficiency and productivity.
-Effective Pest Management: In the digital economy, customers

needs and regulatory requirements are rapidly evolving,
requiring pest management companies to adopt new and
innovative methods to remain competitive
-Sustainable Energy:The demand for energy in an increasingly

carbon limited world has depleted resources at an accelerated
rate.There are numerous challenges such as accelerated rate to
decarbonise from issues of accountability to the trade offs of
using economic tools that drive carbon mitigation and
adaptation.Appropriate policies and low carbon technologies are
essential to promote energy efficiency and renewable energy
-Pollution control: Smart systems can increase pollution control

resources to deliver enhanced capabilities such as the real-time
45

study of environmental attributes.The adoption of these systems

help with reliable and active tracking of pollution levels and
trigger a fast response to mitigate environmental challenges
-Given a list of part time workers(They have not worked for more
than 4 months and will need to sign a resignation letter)
-Using company laptop, message them via Whatsapp with this

template:Hi. Im Liang Xuan, Admin from 800 Super. As you were
no longer deployed for work for the past few months, pls kindly
e-sign the attached resignation form. Should you wish to
continue working in the near future, pls contact your supervisor
in charge and sign a new set of LOA. Thank you. *Just sign on
the 'x' mark of the form will do, the rest of the details we will
complete for you.
-Wait for them to reply
-Once they have replied and gave the e-signed pdf, need to print
out the signed pdf using printer
-Sort out the receipts for dates of 12-17 April according to date
and vehicle number

titled HL PRB April
-Send some Medical certificates to HQ @ 17A Senoko Way
25 April 2022 (Monday)
and vehicle number

for dates 5-17 April for PRB and PWC into Microsoft Excel
Spreadsheet titled HL PRB April and HL PWC respectively
26 April 2022 (Tuesday)
46

and vehicle number

-Create a deck of Microsoft Powerpoint slides for the upcoming

Nan Chiau High School(NCHS) Education Career Guidance(ECG)
on 23 May 2022
-Research and include the following details in the powerpoint

slides:
1. Importance of sustainability in Singapore’s context
2. Pre-requisites and job requirements(courses in tertiary

education that can help students gain entry into 800 Super
Waste Management)
3. Services that 800 Super Waste Management provide
4. Challenges faced in 800 Super Waste Management and how I

overcome them
-Using company laptop, ask some part time drivers for their
bank account
-Send some medical certificates(MCs) from 800 Super Tuas

South to 800 Super HQ 17A Senoko Way
-Tidy up the internship workbook and submit it via email for

signing and commenting
2 May 2022(Monday)
8 Off in Lieu
3 May 2022 (Tuesday)
Hari Raya Pussa Public Holiday
4 May2022(Wednesday)
47

and vehicle number

5 May 2022(Thursday)
and vehicle number

6 May 2022(Friday)
-Given 3 Microsoft Excel files, namely: Sales Report Transaction

1/4/2022 – 30/4/2022 ST6, Sales Report Transaction 1/4/2022-
30/4/2022 ST5 and 800 Project Code April 2022
-For both ST6 and ST5, Using the Find and Replace Function in
Microsoft Excel(by pressing Ctrl+F), enter the vehicle number
under find what and click next to proceed to find the tag of the
vehicle.If there is no tag available for that vehicle, a signal we
couldn’t find that you are looking for will appear.
-If there are more than 1 tag available for that vehicle, only
choose the tag that appears the most times
-Record the tag number(if any) in Microsoft Excel titled 800

Project Code April 2022
-If there is no tag for the vehicle, indicate no diesel tag available
9 9 May 2022 (Monday)
and vehicle number

-Sort out the receipts for dates of 1-3 May according to date and
48

vehicle number

for dates 1-3 May for PRB and PWC into Microsoft Excel
Spreadsheet titled HL PRB May and HL PWC May respectively
11 May 2022 (Wednesday)
vehicle number

-Send some documents from 800 Super Tuas Office to 800 Super
HQ 17A Senoko Way
13 May 2022(Friday)
-Sort out the receipts for dates of 7 and 8 May according to date
and vehicle number

for dates 7-8 May for PRB into Microsoft Excel Spreadsheet titled
HL PRB May
10 16 May 2022(Monday)
Off in Lieu
17 May 2022(Tuesday)
vehicle number

18 May 2022(Wednesday)
-Sort out the receipts for dates of 10-11 May according to date
49

and vehicle number

for dates 10-11 May for PRB into Microsoft Excel Spreadsheet
titled HL PRB May
and vehicle number

titled HL PRB May
20 May 2022(Friday)
and vehicle number

titled HL PRB May
11 23 May 2022(Monday)
and vehicle number

titled HL PRB May
24 May 2022(Tuesday)
-Send some documents from 800 Super Tuas Office to 800 Super
HQ 17A Senoko Way
25 May 2022(Wednesday)
and vehicle number

50

titled HL PRB May
and vehicle number

titled HL PRB May
27 May 2022(Friday)
and vehicle number

titled HL PRB May
12 30 May 2022 (Monday)
-Report to SATA Woodlands clinic for newly hired workers
-Ask the workers for their passport and check the name and
passport number is correct
-Let them sign on the post-it page
-Tear out the temporary permit and hand to the worker with the
SATA form
-On site bin deployment at Somerville Road and Braddell Road
-Learn how to fix both recycle and refuse bins
-On site replacement of both recycle and refuse bins at

Somerville Road and Braddell Road
and vehicle number

for dates 10-14 May for PWC into Microsoft Excel Spreadsheet
titled HL PWC May
51

1 June 2022(Wednesday)
and vehicle number

titled HL PWC May
2 June 2022(Thursday)
and vehicle number

titled HL PRB May
3 June 2022(Friday)
and vehicle number

titled HL PRB May
13 6 June 2022 (Monday)
-Save the contact 800 After Office Hour Emergency onto my

company’s phone
-FP will be calling with this number on my company’s phone
-Note down the location and type of feedback:
1. Location: Blk 196 Bishan Street 13
Type of feedback: Replacement of food waste recycle locker
2. Location: 3 Northpoint Drive
Type of feedback: Rubbish not collected
3. Location: 6 Jalan Pisang
Type of feedback:Rubbish not collected
52

7 June 2022 (Tuesday)
and vehicle number

titled HL PWC May
8 June 2022 (Wednesday)
and vehicle number

titled HL PWC May
9 June 2022 (Thursday)
-Sort out the receipts for dates of 1-2 June according to date and
vehicle number

for dates 1-2 June for PRB and PWC into Microsoft Excel
Spreadsheet titled HL PRB June and HL PWC respectively
10 June 2022 (Friday)
vehicle number

for dates 3-5 June for PRB and PWC into Microsoft Excel
Spreadsheet titled HL PRB June and HL PWC June respectively
vehicle number

for dates 6-8 June for PRB into Microsoft Excel Spreadsheet
titled HL PRB June
53

-Attend a meeting at 800 Super Tuas
-Complete Minutes Meeting:
Absent:-
Present:
1. Liang Xuan
2. David
3. Darren
4. Elena
5. Alan
6. Mike
7. Ah Boon
8. Nasir
9. Lionel(MRO Head)
10. Calvin
11. Sharizam
12. Huini
13. Allen
What is covered in the meeting:
-Damage charge $200-$1000, depends on the damage
-Whoever leads to damage, deduct salary
-Did not really come to deduction for workers, because drivers

tests covid positive
-Maintenance will be by team, will face some obstacles,

manpower not enough
-Lionel is recruiting another person so that repair will be faster
-AMKTYP compactor will end at December
-Lionel mentions that SG bin ,there is a few bins, August 5 bins,
54

take over soon
-Before supply ends , Lionel needs to check
-With regards to any repair, Lionel team(Joseph,Ravi) will assist
-Can talk to them transfer to another side
-Don’t have muscles to repair,will take some time
-Not major repair,try to do onsite
-Joseph is 62, cannot carry a lot
-Lionel have 20 years of experience in waste, if in doubt, seek

advice from him
-Especially Sunday shortage of manpower as many drivers take

Sunday leave , if Monday to Friday, driver still can deal with
compactor
-Need to rechange the contract
-Equipment we will try to help them because shortage of

manpower
-Trucks loaded at IP
-When trucks are overloaded, don’t force as we will be

summoned by LTA
-Mosquito breeding,raining season,water will be trapped into

bins.Residents have feedback that water is not tilted will cause
mosquito breeding, we are responsible for that
-Inform the collection team, water must be tilted on alternate

days to prevent mosquito breeding
-Anything inside and beside the bin, must be cleared and

disposed to avoid trouble
-Collection timing, need extenstion put inside the chat group to

inform Sharizam for routes that need extension
-Uniform running out,uniform 1 set=$60
-Truck servicing must be done promptly
-Check engine oil
-WSQ:very particular about WSQ training, earliest WSQ is in July
55

, need to send new drivers for WSQ
-Send some Medical Certificates and Resignation letters to 800

Super HQ at 17A Senoko Way
-Sort out the receipts for dates of 9-10 June according to date
and vehicle number

titled HL PRB June
and vehicle number

titled HL PRB June
vehicle number

for dates 6-8 June for PWC into Microsoft Excel Spreadsheet
titled HL PWC June
21 June 2022(Tuesday)
and vehicle number

56

titled HL PWC June
and vehicle number

for dates 9-12 June for both PRB and PWC into Microsoft Excel
-Attend a meeting at Senoko iWash
-Complete Meeting Minutes:
Absent: -
Present:
1. Liang Xuan
2. Darren
3. Elena
4. Alan Toh
5. Mike
6. Ah Boon
7. Nasir
8. Sharizam
9. Allen
10. David
Uniform
Uniform size: to order XXXL, M(x150),S(x50) ,XL(x150),

XXL(x100),XXXL(x50), XXXXL(x20)
57

Pants equal with the driver
Uniform come up with plan, new crew resign will not return the
uniform, new crew 2 sets
Whenever new crew join us, issue uniform $20, deduct from PI,
return the uniform, refund the money
Elena ordering the uniform, 1 year 40,000
2020 order once, 2021 order again financial year 1st June-30
July
Uniform only order once a year
30th will be the closing date of financial year
Last year losing money, part timers, many issues, they only give
$220 to managers and drivers without accidents
Those who have small accidents no $220
This year, we have more positive number, doing better than last
year
Need to do appraisal for team, team leaders form Boon are not 1
year
To be appraised, need at least 1 year
Customer Satisfaction Survey
DEC 2022- Apr 2023, there will be another survey for residents
Trade premises, landed premises have to be handed properly
According to the graph, for refuse collection,800 Super did much

better than Sembwaste and Alba W&H
For landed, 800 Super is lower than Sembwaste and Alba W&H
Refuse collection:Area cleanliness after collection is Bold for 800

Super, sembwaste and Alba W&H and bold numbers indicates
below average(5.20, 5.04 and 5.43) respectively. Need to have a
minimum of 6
SOPs (Standard Operating Procedure)
-Changes over time
58

-Some has been edited, some has not
-photo taking, must include: street name,unit number, photos,

time stamp before and after
-When things are more stable, need to have performance list, if

wrong attire, deduct money
-Not allowed to sort refuse on-site, refuse beside green bins

need to collect
-If there is non collection waste to NEA,means never collect,

have to think of solutions to solve
-For refuse bins, once truck enter, open the lit of the bin to
check if any accumulation of strain water can cause dengue.It is
important because now is dengue season and a lot of areas are
red zone dengue and it potentially leads to dengue fever
-Have informed all the collection team odd days(Monday,

Wednesday, Friday and Sunday) must tilt the bin. Once NEA
takes photos, the company will fine $200 equivalent to deduction
of 2 points and affect company’s reputation
-More landed, more feedback
-NEA concerns about bins overturned .Refuse or recyclable bins

have to turn back.Rain water will attract mosquitoes
-When doing spot check, ensure no loose refuse waste
-Every bin must be upright, before turning, take photo of the

unit number of upside down bin.When have photos, engage the
residents that bin must be upright to prevent mosquito breeding
-Disposal charges for both sectors is 3 million per month.
-Food waste, domestic waste are accepted for bulky

waste.Fridges are not accepted as it falls under electronic waste
-When see bulky waste, talk to collection team and let Mike
know so that he knows what to do
-Any mosquito breeding, Sharizam will settle
-If incident is on expressway and it is very serious, report to NEA
-If incident is on landed property, no need to report to NEA
-Must put a note and find who is the owner of the car, cannot hit
and run.Tell drivers to report to the accident and put inside the
59

PWC chat group
and vehicle number

and vehicle number

and vehicle number

titled HL PRB June
-Send some documents from 800 Super Tuas to 800 Super HQ

17A Senoko Way
-ABRSM Practical Exam
1 July 2022 (Friday)
and vehicle number

60

titled HL PRB June
17 4 July 2022 (Monday)
and vehicle number

titled HL PWC June
5 July 2022(Tuesday)
and vehicle number

titled HL PWC June
6 July 2022 (Wednesday)
and vehicle number

titled HL PRB June
7 July 2022 (Thursday)
and vehicle number

titled HL PWC June
and vehicle number

61

titled HL PRB June
Off in Lieu
12 July 2022 (Tuesday)
and vehicle number

titled HL PWC June
-Submit the Microsoft Excel Spreadsheet titled HL PWC June via

email
-Send some documents from 800 Super Tuas to 800 Super

Senoko
-Sort out the receipts for dates of 1-3 July according to date and
vehicle number

for dates 1-3 July for both PRB and PWC into Microsoft Excel
Spreadsheet titled HL PRB July and HL PWC July respectively
-Sort out the receipts for dates of 4-7 July according to date and
vehicle number

62

-Sort out the receipts for dates of 8-10 July according to date
and vehicle number

-Attend a meeting at Senoko iWash
-Complete Meeting Minutes:
Minutes of weekly PWC Operation on 19 July 2022, Tuesday at

Senoko iWash
Absent:
1. Darren
2. Nasir
3. Ah Boon
Caught up with operations outside
Present:
1. Liang Xuan
2. Elena
3. Alan Toh
4. Mike
5. Sharizam
6. Allen
7. David
8. Aisha
9. Huini
10. Feven(new member)
63

- Huini will be leaving us as she resign, 7 August will be her

last day as she have found a new job, laptop and handphone will
be passed to a new member.We thank Huini for her service over
the past 1 year. Feven will be covering Huini new duty for diesel
transactions and terminations
- Farewell dinner will be coming up soon, August to farewell

Huini and Liang Xuan and to celebrate National Day. Arrange for
a barbecue session
- For Feven, new member, introduction to members in 800

Super
- 6 quotas, have position already to confirmation. One is

Ravi driver relative, 4 more is from outside
- Alan have 1 is from Class 3C , want to be driver,
- If has driver license, with us for 2 years, PRC can refund

driving fee
- Mike mentioned that prefer him to learn as crew first
- Alan will give Sharizam the contact: 81159053
- Total have 8 quotas
- Alan mentioned that crew not stable, need crew to come

in early, need to discuss with David additional route
- Now have many night market coming in, need to collect

bins
- Mike mentioned that Pasir Ris is very packed already
- Alan mentioned don’t want to mix with Ang Mo Kio
- By 2 August, all the 7 EV charges will be at Tuas ,Parking

is a problem, tonnage cannot accept, normal trucks can take 12
times, EV trucks can only take 11.3 times. Rubbish can collect,
distance cannot cover
- Alan suggest change back to pay OT
- Trucks and EV trucks need to discuss again as 22 July 2

night markets are coming.Darren need to come down to discuss
64

- Ah Yue on leave from 23-27 July
- Fullerton 2 bins, Joo Chiat 3 bins for now, not sure if will
add bins later
- Aisha bins is going well, seldom missing, sometimes still

got missing, don’t know who go take the bins.Continue to keep
stock, Aisha need to know how many bins.Bulky waste also not a
problem
- Those didn’t attend WSQ today, attend WSQ

tomorrow.Some got MC, some got off, make sure that they
attend at Tuas tomorrow
and vehicle number

-Sort out the receipts for dates of 14 and 15 July according to

date and vehicle number

for dates 14 and 15 July for both PRB and PWC into Microsoft
Excel Spreadsheet titled HL PRB July and HL PWC July
respectively


for dates 16 and 17 July for PRB into Microsoft Excel Spreadsheet
65

titled HL PRB July


for dates 16 and 17 July for PWC into Microsoft Excel
Spreadsheet titled HL PWC July
and vehicle number



respectively


respectively
-Complete DENV IIP Workbook both Part A and B and submit via
email for commenting
66

-Return Company laptop and phone to 800 Super HQ 17A

Senoko Way

for dates 25- 28 July for both PRB and PWC into Microsoft Excel
21
22
67

23
24
68

Appendix 3
Internship Workbook Clearance Form
Please obtain a signature from the company for endorsement/clearance of the internship workbook
Note: Student should attach this signed document to the Appendix of their internship Workbook.
Student’s Particulars
Name of Student : Lim Liang Xuan
Student’s ID (eg 123456) : 20007322
69

Diploma Programme : Diploma in Environmental Science
Last Day of Internship : 29 July 2022
Company’s Details
Name of Company : 800 Super Waste Management
Contact Person : Sharizam
Contact No(s) : 97352800
I hereby clear the internship Workbook (Part A and Part B) for submission in this Internship
Programme:
Signature
of Work
Supervisor:
Date: Company Stamp

31/7/2022
70

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OFFICIAL (CLOSED) \ NON-SENSITIVE

Name of Student: Lim Liang Xuan

Name of company: 800 Super Waste Management

Liaison Officer Name: Jayne Loh

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

A publication by and property of

Tel : 6510 3000

1) The IIP workbook consists of Part A and Part B.

Part A of workbook (uploaded as Word doc in LEO2.0)

Part B of workbook (uploaded as Word doc in LEO2.0)

ALL SUBMISSIONS MUST BE SOFT COPIES TO LEO2.0 ONLY

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

Name of Student: Lim Liang Xuan

Date of Birth: 28th May 2001 NRIC/ FIN No.: T0116825D

Diploma: Diploma in Environmental Science Student ID: 20007322

Contact No.: 88753551

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

Attachment Company: 800 Super Waste Management

Address: 56 Loyang Way #06-05

Name of Supervisor: Muhammad Sharizam Designation: Mr

Tel No.: 97352800 Email: muhdsharizam@800super.com.sg

Liaison Officer Information

Name of Liaison Officer: Jayne Loh

Designation: Ms Contact No: 97603968

Other Emergency Contact Information

Name of Diploma Representative: ______________________________________________

Contact No: _______________________________________________________________

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

Rules and Regulations 7

Guidelines for the Student 8

Summary of Assignments for Student 9

Assignments before attachment 9

Assignments during attachment 9

Assignments after attachment 9

Role of Liaison Officer 11

Check List for Student 12

Student Pre-IIP Questionnaire 13

Student Post-IIP Questionnaire 15

Appendix 1: IIP Attendance Sheet 20

Appendix 2: IIP Training Log Sheet 24

Appendix 3: IIP Workbook Clearance Form 37

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

The attachment will comprise of a targeted 20 week placement in a relevant industry.

Successful completion of this attachment is required as part of the graduation criteria

Rules and Regulations

 Once assigned with a placement, students will not be allowed to change or

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

Guidelines for the student

1) Exhibit professionalism both in behavior and attire.

2) Respect all confidential information revealed during the programme.

3) Bear in mind that the primary objective of this programme is experiential

5) View criticism as a learning experience, not derision.

8) Be responsible for adhering to the pre-determined schedule. It may be

9) Be punctual and obliged to notify the supervisor as soon as possible of any

SAS IIP WB v180222 Copyright @ 2022 Republic Polytechnic, Singapore

Summary of Assignments for Student

Assignments before attachment

 In order to prepare students for participation in IIP, students will need to

Assignments during attachment

 In order to have a good understanding on how the attachment company

 The intern is to complete various tasks as stipulated in this attachment

 The intern may be required to complete a project either on a topic stipulated in

Assignments after attachment

 The intern will need to complete a Post-IIP Questionnaire which consists of a