Republic of the Philippines

Department of Education
Region IVA- CALABARZON
SCHOOLS DIVISION OF LAGUNA
Pangil District
Balian Integrated National High School
Candelaria St., Balian, Pangil, Laguna

Name of Learner: Date:

Grade & Section: Teacher:

Grade 12-GAS
QUARTER 1 – MODULE 2 – WEEK-2
AUG. 29-SEPT.3, 2022
(Monday -Friday)

WEEKLY HOME LEARNING ACTIVITY SHEET

MODULAR DISTANCE LEARNING DELIVERY
LOCAL GUIDING SERVICES NC II
School Balian INHS Grade Level Grade 12
Teacher GILBERT JERRY A. Learning Area Local Guiding Services
AGUILAR
Messenger/
Contact Number 09482843123 Geboy Aguilar
FB Account
Quarter 1
MODULE No.2
Teaching Date AUG. 29-SEPT.3,2022 Quarter
Week No. 2
No of Days: 5
Teaching Time No of Days 5 days (Week 5)

 For Learners:
 The learner will answer and perform the given activity/ies following the given sequence on the given
schedule.
 For Parents:
 To ensure proper coaching and mentoring will be provided to learner, the parents/guardian are requested to
assist the child while performing in their activity sheets. Checking the written and or performance
MODE OF
tests/activities based on the key to correction. Activity/ies with no key to correction should be checked by the
DELIVERY: teacher. Write the score/s and initial or sign in the space provided after each activity/ies.
 Note:
 This activity sheet/s serves as Weekly Home Learning Plan (WHLP) and Individual Learning Monitoring
Plan (ILMP) for students and for parents/Guardian.
 It will be distributed weekly (every Monday) and to be submitted/returned to the teacher after each week
(THURSDAY).
LEARNING COMPETENCIES: LO2- Accompany and guide visitors according to tour schedule TLE_HEGS9-12ATIIIc-j-6
2.1 Perform pre-arrival activities
2.2 Guide tourist
A. INTRODUCTION
Lesson Objectives:
At the end of the learning period, the student should be able to:
1. Perform pre-arrival activities.
LEARNING TASK 1
Direction: Using the concept map, think of at least 4 words or more which associate with the word pre-arrival.
Using the word that you write, give the definition of the word.

PRE- ARRIVAL

Pre-arrival is a stage wherein a guest has online booking at the hotel he prepared for before he actually goes
to a place he wants to visit.
 B. DEVELOPMENT
Discussion of the Key Concepts
Pre-arrival is the stage before guest actually comes to the hotel, inquiry by the guest and reservation
confirmation. Leading tours requires demonstration of a wide set of skills and application of a diverse body of
knowledge. Tour guides need this skills and knowledge to conduct pre- arrival activities. During pre-arrival
activities, tour guides are concentrating on tasks to be completed before tour groups arrive for the tours.
Activities such as room assignment, updating guest profile, preparing welcome letters, collecting all reservation
correspondence, and sending request for amenities etc. are part of pre arrival activities and normally done one
to two days prior to guest arrival.
The tour guide must report to his/her employer regularly to find out his/her tour assignment. When assigned a
tour, the tour guide must learn and understand the profile of the guests and the inclusion of the tour
program (i.e., accommodations, tour and meal inclusions, etc.) The tour guide must call suppliers (i.e.,
hotels, airlines, bus companies, restaurants, tour attractions, etc.) to ensure that reservations are properly
coordinated for the group. The tour guide must be familiar with the places that the tour group will visit; if not,
he/she needs to do an ocular before the tour. The tour guide must know the points of interest as well as common
areas like toilets and stores. The tour guide must also know if there are special events happening in the area
during the tour.
Now let us check your understanding on the pre-arrival preparations/activities.
LEARNING TASK 2
Direction: Write TRUE if the statement is correct and FALSE if it is not. Write the answer in your paper.
1. Pre-arrival experience allows you to engage with the guests and gives you the time to know their
requirements better.
2. The tour guide does not need to report to his employer for his tour assignment.
3. If the tour guide does not know the places the guests want to visit, he does not need to have ocular
before the tour.
4. One of the great ways to acquaint your guest better with the hotels and other places is by sending
out brochure.
5. Pre-arrival activities are usually done 1 hour before the guest arrival.

SCORE:
SIGNATURE OF PARENT/GUARDIAN: Date:

C. ENGAGEMENT
LEARNING TASK 3
Direction: Put a check mark (/) on the different skills and knowledge that a tour guide must do.
A. Checking of arrival schedules
1. Capturing hard copy information about tours and groups for the day.
2. Contacting destinations and providers.
3. Determining weather and other local conditions.
4. Knowledge about composition of groups
5. Knowledge about how groups/members are arriving.
B.Checking reservations
1. Types of booking which have been made
2. Seats/tickets remaining available for sale.
3. Confirming basics of the tour.
4. Special request made by tour groups/members
5. Payments made and/or to be collected prior to departure
C. Verifying itinerary
1. Contacting destinations and providers.
2. Arranging suitable alternatives
3. Obtaining and checking guide kit
4. Determining weather and other local conditions
5. Check the power point/data projectors and screen

SCORE:
SIGNATURE OF PARENT/GUARDIAN: Date:

D. ASSIMILATION:

Pre-arrival preparations/activities should be done ahead of time or at least 2 days before the guests’ arrival.
When a tour guide makes proper preparations, he/she can focus more on the delivery of services to the tourist
with less worry.
LEARNING TASK 4
Answer the following questions in 3-5 sentences.
1.What should a tourist guide do on pre-arrival activities?
2.What is the main responsibility of a local guide?
3.What information/documents of tourist local guide should have?
4.What are the reasons why you should be engaging your pre-arrival guests?
LEARNING TASK 5
Direction: Create your own video on how you are going to entertain your guest during a call or on his/her inquiries
and how are you going to accommodate him/her?

SCORE:
SIGNATURE OF PARENT/GUARDIAN: Date:

LEARNING TASK 6
A. Read each statement carefully and fill-in the blanks with the correct answer.
1.The tour guide must report to his employer regularly to find out his/her tour .
2.When assigned a tour, the tour guide must understand the of the guest.
3.The tour guide must be with the places that the tour group will visit.
4.Booking , welcome email, and relevant information are the types of pre-arrival communication.
5.Checking of arrival schedules, checking reservations, verifying are some of the pre-arrival activities.
SCORE:
SIGNATURE OF PARENT/GUARDIAN: Date:

REFLECTION:
Write your personal insights about the lesson using the prompts below. Write your answer in your paper.
I understand that .
I realize that .
I need to learn more about
.
OBSERVATIONS/PRAISEREPORTS/QUESTIONS
(Parent/Guardian/Students: Please write your comments.)

Parent’s Signature: /Date:

(Signature Required Daily)
DAILY STUDY LOG SHEET
Date Activity No. Completion Time Student’s Signature Parent’s Signature
1
2
3
4
5
6

Checked for Recording:

Name & Signature of Teacher:
Date:

Prepared by: Checked by:

GILBERT JERRY A. AGUILAR JO ANN L. TAPEÑO

Teacher Head Teacher II
Checked: