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MM ZG515 / QM ZG515
L7.2: Sampling and
Sampling Distributions
BITS Pilani
Pilani | Dubai | Goa | Hyderabad Srinivas Kota
Scenarios
Scenario 1
The VP for Human Resources of a large BPO wants to estimate the attrition rate. She
randomly selects 30 employees and has a one‐on‐one discussion with each of them to
understand their satisfaction level. Through these discussions she will identify those who
are likely to resign. She will use this proportion as an estimate for the attrition rate.
Scenario 2
The production line in a rice mill is designed to fill bags with rice with a mean weight of
10 Kg. The Quality Assurance Officer selects a random sample of 6 bags every 2 hours.
Each bag is weighed and the average weight is computed. If the sample mean leads him
to conclude that the process is under‐filling or over‐filling, the production process would
be shut down for re‐calibration.
Scenario 3
The call centre handles thousands of calls every day. The Quality Assurance team records
every 100th call. They review these recordings, identify calls that fail to to meet
predefined standards and identify the root causes for these failures. This analysis is then
used to improve agent training, initiate coaching programs or correct internal processes.
This may also impact workforce scheduling, recruitment policies, and other processes.
Sample is described by statistic
• statistic is a random variable whose value depends on the chosen
random sample
• statistic is used to make inferences about the population
parameter
• can draw multiple random samples of size n
• In nonprobability sample inclusion in the sample is based on the
judgment of the person selecting the sample
• The sampling error is the difference between a sample statistic and its
corresponding population parameter
6 03-09-2022 Quantitative Methods MM ZG515 / QM ZG515 BITS Pilani, WILPD
The sampling Distribution
of the means
Estimator
• statistic that is used to estimate a population parameter
• For example, , the mean of the sample, is an estimator of ,
the mean of the population
Estimate
• particular value of the estimator
• the mean of the sample is an estimate of , the mean of the
population
Sampling Distribution of the Mean
• Each random sample of size n drawn from the population
provides an estimate of — with the sample mean .
• The sampling distribution of the sample mean is a
probability distribution consisting of all possible sample
means of a given sample size selected from a population.
The Expected Value and Standard Deviation of the Sample Mean
• Variance of X ଶ
• Standard Deviation of X and
ଶ
Where n is the sample size.
ఙ
Also known as the Standard
Error of the Mean.