Professional Documents
Culture Documents
APRIL 2022
CHAPTER 1
Introduction
Teaching and learning were mainly reliant on face-to-face encounters. In this setup, knowledge is
distributed from an educator to students in a physical classroom. However, virtual classrooms substituted
face-to-face learning setup to sustain education during COVID 19 outbreak. Educators and students
strategized to make the best use of the available online learning platforms such as Google Classroom in
order to adapt. As a result, these online platforms have quickly infiltrated the educational system and are
One of the prominent online learning platforms used during the modality shift is Google
Classroom. It is an educational web-based system that seeks to make creating, sharing, and grading
assignments paperless. It also has a wide range of pedagogical and technological elements and is available
to everyone who has access to the internet (Gillett-Swan, 2017). In this platform, educators can create a
class for a course and ask other educators and learners to join just like they can in a real classroom.
Many foreign studies have investigated Google Classroom's benefits and challenges from the
perspective of students (Heggart & You, 2018; Blackmont, 2017; ). It is also worth noting that research
conducted in wealthy countries is more likely to focus on Google classrooms that are entirely web-based
(Zakaria, 2020; Beaumont, 2018; Blackmon, 2018; Gilbert, 2015;). On the other hand, studies in
underdeveloped nations were more likely to emphasize Google Classroom in blended learning (Azhar &
Iqbal, 2018; Iftikar, 2018; Shaharanee et al., 2018; ). However, for Southern Christian College, these claims
Southern Christian College has been using Google Classroom since the first semester of the
academic year 2020-2021. Since its use, few local studies have been done, especially on its students'
benefits and challenges encountered. Considering foreign studies on Google Classroom, the current study is
proposed to bridge the gap. The researchers believed that the results of the study might make the institution
This study will be conducted to determine the benefits and the challenges of using Google
Classroom as an instructional tool as perceived by the Social studies students of Southern Christian College
4. Is there any significant difference in the respondents' perception on the benefits of Google
Classroom when they are grouped according to age, year, and sex?
challenges of Google Classroom when they are grouped according to age, year, and sex?
H01: There is no significant difference in the perception of the respondents on the benefits of Google
H0 2: There is no significant difference in the perception of the respondents on the benefits of Google
H03: There is no significant difference in the perception of the respondents on the benefits of Google
H04: There is no significant difference in the perception of the respondents on the challenges of Google
H05: There is no significant difference in the perception of the respondents on the challenges of Google
H06: There is no significant difference in the perception of the respondents on the challenges of Google
This research aims to determine the benefits and challenges as perceived by the respondents on
1. determine the demographic profile of the respondents as to age, sex, and year,
instructional tool,
instructional tool,
of Google Classroom as an instructional tool when they are grouped according to age, sex, year,
and
of Google Classroom as an instructional tool when they are grouped according to age, sex, and
year.
Some benefits will be provided by this study to the students, teachers, Southern Christian College,
Students. This study is significant to the students in providing them a means to assess and reflect
if they effectively learn using Google Classroom as an instructional tool. Moreover, their challenges
Teachers. They will be informed about the different challenges that the students faced in using
Google Classroom as an instructional tool to understand the students more. This study will aid them in
developing a plan and teaching strategies on how to use Google Classroom that will be most convenient for
students and adjust to their needs and respond to their challenges encountered.
Southern Christian College. This study will help administrators and decision-makers of Southern
Christian College to evaluate if the use of Google Classroom effectively delivers instruction amidst COVID
19 Pandemic or not. This will help them plan and implement various strategies that the teachers can apply
to effectively use Google Classroom that may address the challenges encountered by students, which will
Future researchers. The findings of this may serve as a reference for future researchers.
The study primarily focuses on determining the benefits and challenges of using Google
Classroom as an instructional tool as perceived by all BSED Social Studies students of Southern Christian
This chapter provides a review of related literature and studies, theoretical framework, conceptual
Blended Learning
In the grip of the COVID-19 pandemic, several educational activities have been successfully
halted globally. As a result, education has undergone a dramatic change. The sector of education has been
one of the worst impacted by the COVID-19 outbreak, which has spread around the world. Schools have
risen to the top of the list of most vulnerable places in terms of safety and security ( De Villa, J. & Manalo,
F., 2020). Because of the unprecedented occurrence of the covid 19, The Department of Education's
(DepEd) developed learning continuity plan included the implementation of various modes of learning
delivery such as distance learning, blended learning, and homeschooling to ensure that learners continue to
have access to education despite the current situation. While the term "blended learning" is commonly
used, there is some confusion regarding what it means (Oliver and Trigwell 2005). According to Oliver and
Trigwell, blended learning is just combining two or more unique sorts of items. They claim that everything
can be blended learning due to the wide range of interpretations. Driscoll (2002) also argued that blended
technologies, and actual job activities. She stated, however, that the purpose of blended learning is that it
means different things to different individuals, which "illustrates blended learning's latent potential" (p. 1).
Blended learning, also known as hybrid learning, is an educational technique that blends online
instructional materials and chances for online interaction with traditional place-based classroom approaches
(Quigley, 2019).
Based on the above-mentioned influential definitions, many other blended learning models have
been proposed. Staker and Horn (2012) offered four methods to categorize blended learning programs.
These are some of them: (1) The rotation approach, in which students alternate between several learning
modalities, including online learning. Full-class education, group projects, and individual tutoring are some
of the other options. (2) The flex model, in which curriculum is mostly supplied online, and students go at
their own pace. The teacher or other adults provide face-to-face support as needed through activities such
as small-group instruction, group projects, and individual training. (3) The self-blend model, in which
students complement traditional courses with one or more online courses. (4) The enriched-virtual model,
in which students split their time between attending classes on campus and learning online. Over the last
decade, a wide range of online tools and platforms have become accessible to educators to support the
concept of blended learning and its benefits. Google Classroom is a well-known online platform that has
Google Classroom
Google Classroom is one of the prominent online platforms for blended learning that has quickly
spread throughout the global education system. Google Classroom is a learning platform that appeared in
2014 (Luckerson, 2015). It is an interactive teaching tool that combines the Google Docs text editor,
Google Drive cloud storage, Gmail, and other services to create an informatively rich educational
environment ( Zuniga-Tonio, 2021). According to Beal (2017), Google Classroom is an instructional tool
that encourages student and teacher cooperation; in an online classroom, the teacher can also generate and
distribute tasks for students. Moreover, it collects students' work and grades and returns graded papers.
Jaykumar (2018) stated that Google develops Google Classroom, especially for schools, with the goal of
simplifying the creation, distribution, and grading of assignments in a paperless manner. According to
Iftakhar (2016), Google Classroom is classified as one of the best platforms to enhance teachers' workflow.
It offers a number of advantageous features that make it an excellent tool for teachers and students and
makes it one of the preferable online learning platforms to assist the teaching and learning process. Google
Classroom helps teachers save time, organize classes, and improve communication with students. This
instructional tool allows teachers and students to work together ( Zuniga-Tonio, 2021).
Saputri (2020) stated in her study, "Student's perceptions toward the use of Google Classroom in
teaching and learning process," that there are a lot of activities we can do with Google Classroom when the
class is operated. One can create an announcement, send notifications about course updates and attach files
and class materials. With Google Classroom, one can also create an assignment. According to Saputri
(2020), this is the most powerful feature in Google Classroom. The teacher can upload projects for the
student within due time to submit. To complete their task, the student can also download materials
uploaded by the teacher. Questions and posts can be created and reused. If permitted by the teacher,
students may create a problem to be discussed with their teacher or other students. Important posts, such as
announcements, assignments, and questions, can be placed in the stream tab by the teacher.
It occurs that Google Classroom, as an Instructional interactive tool, has the potential to contribute
to the effective delivery of the teaching and learning process in the New Normal. Google Classroom as an
Instructional tool offers various benefits for both educators and students. However, both teachers and
students encountered several challenges in the use of Google Classroom as an Instructional Tool.
Foreign Studies
Heggart and You (2018) conducted a qualitative study to investigate the benefits and challenges of
using Google Classroom as a tertiary platform for learners in an Australian higher education institution.
According to the findings, the students reaped various benefits that contributed to the success of Google
Classroom. Among the benefits were the simplicity of access, the ability to use it at any time, and the
learners' ability to express themselves comfortably. For example, students could express themselves
electronically rather than vocally and at any convenient moment. Eventually, this would lead to higher
learning quality since learners would be confident that their thoughts were being heard in a web-based
community. While the learners' concerns were accessibility issues with respect to the messages broadcast
on the 'stream' (a feature on Google classroom). This was because the most recent announcements,
messages, comments, and conversations were constantly at the top. Older ones were pushed lower down
the stream as new messages were posted. If more posts were made to the stream, the students would be
irritated because they would have to do a lot of scrolling. Aside from that, there were no built-in facilities in
Google Classroom to analyze an individual learner's contribution or even a simple analysis of their types of
contributions.
Blackmon (2017) conducted a phenomenological study to investigate the benefits and challenges
encountered by learners when adopting a totally web-based Google classroom in a higher education
institution in the United States. The study distributed an open-ended web-based questionnaire via Google
Stream, to which seven postgraduate students responded. The results show that the learners benefited from
this web-based platform since they were able to view and comment on their peers' work. Furthermore,
contact between educators and learners inside a class learning community would be improved. However,
according to the prior study, the learners faced a variety of problems, including a lack of in-person contacts
within the class community. The students had trouble addressing complex problems and felt uneasy and
apprehensive about communicating on the Google stream compared to Facebook, Twitter, or other web-
based social networking platforms. Furthermore, peer remarks were too brief and difficult to interpret.
Zakaria (2020) also conducted a phenomenological study to investigate the benefits and
challenges of Google Classroom, which included 103 undergraduate students from a Malaysian public
higher education institution as participants. A web-based open-ended survey acquired the information, and
the results were analyzed qualitatively using NVivo 14. Researchers discovered that Google Classroom
provided learners with four distinct advantages: paperless communication, the convenience of access,
connections with other members of a web-based community, and systematic class management. During this
time, sub-themes formed under the obstacles, including difficulty understanding, late educator feedback,
unreliable connections, no in-person connections, and a lack of support. This research provides valuable
insights into the fact that, in addition to technology, management support and skilled educators are also
required in order to establish an ideal digital learning community inside a course setting. Additionally, this
web-based platform equips learners with the skills to be prepared for the outside world and succeed in a
virtual environment.
Beaumont (2018) also explored the benefits and challenges of using a totally web-based Google
classroom from the perspective of higher education students in the United Kingdom. The findings
demonstrate that Google Classroom was a valuable instructional platform that provided a variety of
advantages. It serves as a forum for debate, interaction, and connection between people. In the opinion of
the students, the concept of sharing materials in the Google classroom will encourage a sense of teamwork
within the class community. This web-based platform could also be accessed and navigated with relative
ease. In addition, it did not impose any fees and provided collaborative work options through the use of
other Google products such as documents, slides, and the calendar. Other noteworthy features were the
ability to ask and answer questions in real-time and the ability to plan posts ahead of time, among others.
However, despite the benefits, the study also showed that learners faced a number of difficulties. It was true
that this web-based platform had some flaws, such as the fact that it did not allow for text editing or the
embedding of images into movies. All of the comments and messages that were uploaded were
automatically sorted, and as a result, they could not be hidden or rescheduled after they were posted.
Finally, the students had difficulty becoming acquainted with Google Classroom. They were not even
aware of some of the capabilities available on the web-based platform that would be beneficial to their
learning.
Gilbert (2015) also investigated the benefits and challenges of assignments submitted through
Google Classroom on learners enrolled in an online American History course at a high school level in the
United States of America in 2015. According to the findings of the study, one of its advantages was that it
allowed the students to work at their own pace. Thanks to this web-based tool developed in collaboration
with educators, learners can also pace themselves according to their individual educational needs. They
could manage and concentrate totally on assignments without being distracted by other activities such as
social contact with peers or attending physical education sessions. Aside from that, the students learned
how to manage their time so that they could complete their assignments on time. Additionally, according to
a previous study, the learners encountered significant difficulties, such as an unstable internet connection at
home. As a result, they struggled to complete activities within the constraints of school hours. In addition,
the learners were left without any advice from the instructor on how to animate a course. Consequently,
they were difficult to comprehend, particularly at the beginning of the course. Students' greatest difficulty
came from either an educator being late or completely failing to react to their inquiries, leaving them
confused as to whether or not their work met the standards set by their instructors.
Azhar and Iqbal (2018) conducted a study titled "Effectiveness of Google Classroom: Teachers'
Perceptions," in which they found that Google Classroom was effective. The investigation is carried out in
accordance with a qualitative research methodology. The sample for the study, which was conducted using
a semi-structured interview method, consisted of 12 higher education teachers who had used Google
Classroom in their classroom for at least one semester. The information gathered has been subjected to a
thorough examination, which included classifying and categorizing the information using NVivo.
According to the findings, teachers consider it as merely a facilitation tool that may be used for document
management and basic classroom administration. It has no substantial impact on teaching approaches.
According to the teachers' responses, the most significant element contributing to the system's inefficiency
is the lack of a user-friendly interface. Taking the students' perspectives into account will enable the
Iftakar (2016) also conducted a qualitative study to investigate the benefits and challenges of
implementing Google Classroom in mixed learning environments. A total of 35 students from a higher
education institution in Bangladesh participated in the survey. The findings reveal that learners profited
from Google Classroom as a result of its effectiveness, user-friendliness, and ability to save a limitless
amount of information. The greatest issue experienced by the learners who came from less affluent families
was that they were unable to acquire mobile data and were forced to rely on less reliable open access
internet, which was not always available. Another difficulty they faced was that they were left to explore on
their own, with no guidance. However, with continuous use, individuals may improve their comprehension
and familiarization with the technology, which may, in turn, drive them to engage with it. The final
difficulty that the students encountered was that their inquiries did not receive a prompt response from an
educator. Even worse, there have been situations in which the educator has completely ignored the
questions.
Shaharanee et al. (2018) did a study titled The implementation of Google Classroom as a tool for
teaching and learning. The primary goal of this study is to determine the effectiveness of Google
Classroom's active learning activities for data mining students enrolled in the Decision Sciences program's
data mining course. A set of questionnaires was issued to a sample of 100 students who had registered in a
data mining course, and the results of this study were based on their responses. The data was analyzed
using the Technology Acceptance Model (TAM) to determine the relationship between the identified
characteristics and the success of the learning activities. The findings were presented in a formal report.
The results demonstrate that most students are satisfied with the Google Classroom application presented in
the class, as evidenced by all ratios being above average. Furthermore, comparative performance is strong
in the areas of ease of access, perceived utility, communication, engagement, instruction delivery, and
acceptance as a tool for flexible language learning and teaching. A group of 44 university students from
Catanduanes, Philippines, who had finished the Purposive Communication course were given a survey
questionnaire. According to the conclusions of the Technology Acceptance Model (TAM) data analysis,
most students believed that Google Classroom could provide accessibility, utility, and student happiness,
according to the Technology Acceptance Model (TAM) data analysis. Students also felt that technology
might help with flexible learning communication, interactivity, and lesson delivery. Furthermore, a
qualitative inductive approach revealed that Google Classroom supports flexible language learning by (a)
easy monitoring of tasks, assignments, projects, and announcements; (b) excellent storage of learning
materials (ex. backup files); (c) motivating students to manage time; and (d) motivating students to perform
well. As a result, as an interactive educational tool, Google Classroom has the potential to contribute to the
efficient delivery of flexible language teaching and learning, assuming that faculty supervision is offered in
Santos (2021) conducted a study to assess the acceptability of Google Classroom among
participants using the Technology Acceptability Model (TAM). The sample size was limited to 56
instructors participating in a research methods class at a graduate school in Bulacan during the first
semester of the 2019-2020 school year. The research used a mixed-methods approach. Through the
delivery of the TAM survey questionnaire, the descriptive approach was also used to explain the
survey was undertaken to confirm the data produced from the TAM survey questionnaire. Despite the
challenges of having a decent internet connection, in the open-ended poll, all respondents claimed that
Google Classroom is highly useful, simple to use and that they would recommend it to others. In terms of
consistency, it was discovered that 62.5 percent of respondents were able to submit 11 to 12 tasks out of a
total of 12 through Google Classroom. It was decided that, while being a new experience, using Google
Classroom made them realize how their life as a teacher may be made easier with the usage of this
technology.
Jaca (2022) conducted a study exploring the students' online class experiences with Google
Classroom as the major medium for asynchronous and synchronous online classes. The study examined the
students' online class experience using Google Classroom amid the Covid-19 outbreak using a mixed-
method research methodology that included both quantitative and qualitative design. Data were collected
from two Bachelor of Secondary Education major groups in English classes at Cebu Technological
University in the Philippines during the second semester of the Academic Year 2020-2021. The data were
evaluated with descriptive statistics such as frequency counts and percentages. Students find Google
Classroom to be Very Helpful and Extremely Helpful in their online classes because it is convenient and
allows them to complete their assignments on their own time and at their own pace. However, because of
poor internet connectivity and accessibility concerns in online learning, learning during the Covid-19
pandemic has been extremely difficult for Cebu Technological University's College of Education students.
Theoretical Framework
This study will be guided by Technology Acceptance Model (TAM). Technology Acceptance
Model (TAM) was developed by Davis (1986), in which perceived usefulness (PU), perceived ease of use
(PEOU), enabling condition, and mental health is four important markers of how consumers adopt and
apply technology. TAM is a solid theoretical model that can be expanded to e-learning. TAM is an
underlying idea derived from Al-khatiri (2015). TAM is an intention-based model developed primarily to
explain and forecast computer technology user adoption (Hu et al., 1999).
In the context of the proposed study, the use of the Google Classroom application among Social
Studies students was explored, guided by the dimensions of TAM. It is imperative to initially identify the
students' perceptions of the benefits and challenges of the Google Classroom as an Instructional Tool in the
teaching and learning process. Saadé, Nebebe, & Tan (2007) insisted that students' participation and
involvement were important to successful e-learning systems; therefore, students' acceptance behavior
should be assessed. They suggested that TAM was a solid theoretical model where its validity can extend to
the e-learning context. The usage of the Google Classroom application as an instructional tool in teaching
Social Studies students was investigated in the context of the proposed study, guided by the dimensions of
TAM. It is critical first to identify users' (teachers' or students') perceptions of Google Classroom's
usefulness in terms of the learning and teaching process and its accessibility so that teachers or students
Similarly, investigating the potential of Google Classroom as an instructional tool can provide
additional guidelines for how E-learning should be used more effectively in teaching Social Studies
students, as well as relevant interventions for Social Studies educators on how to appropriately integrate the
use of Google Classroom in teaching so that students' engagement is maximized. The growing use of
technology as a teaching tool has altered the learning landscape. It brought with it holes in traditional
teaching principles and the necessity for innovative techniques to keep up. The connective idea aspires to
Conceptual Framework
In essence, this research's main topic is to identify the BSED Social Studies student's perception of
the benefits and challenges of Google Classroom as an Instructional Tool utilized in Southern Christian
College in the New Normal. Also, to determine if there is a significant difference in respondents'
perception on the benefits and challenges of Google Classroom as an instructional tool when grouped
between the independent and dependent variables of the study. The independent variables
are the Google Classroom as an instructional Tool and the demographic profile of the
respondents. At the same time, the dependent variables are the benefits and challenges of
the respondents in using Google Classroom. In addition, the double head arrow
connecting to the dependent variables and the demographic profile of the respondents
signifies the relationship if there is a significant difference in the benefits and challenges
of Google Classroom as perceived by the respondents when they are grouped as to age
Definition of Terms
based on electronic devices adapted by Southern Christian College in the New Normal.
includes active learning and evaluation. Teachers employ these technologies to provide
instructions and adapt students' learning in Southern Christian College in the New
Normal.
Google Classroom. It is an e-learning platform that Southern Christian College
used as its primary instructional tool to enhance teaching and learning in the New
Normal.
Challenges: It pertains to the problems and hardships that the BSED Social
METHODOLOGY
This chapter describes the research procedures that will be employed in this study.
It contains the research design, locale of the study, respondent of the study, the research
instrument, data gathering procedures, ethical consideration, data privacy protocol, and
data analysis.
Research Design.
The descriptive quantitative method will be used in this study. According to Gay
and Airisian (2009), descriptive research entails gathering data to test hypotheses or
answer questions about the subject of the study's current state. It implies that descriptive
research would aid the researcher in gathering data. Furthermore, quantitative research
about what was desired to be known. It signifies that quantitative research uses the data in
the form of numbers and statistic analysis. So, descriptive quantitative is number related
to statistic descriptive such as measuring scale, displays graphic and variability. The data
would be in number statistics and would be described in a narrative. In this research, the
descriptive research will use to determine the students' perception of the benefits and
challenges of Google classroom as an Instructional Tool for the Academic Year 2022-
2023.
The respondents of this study are the students from the College of Teacher
from 1st year to 4th year in Academic Year 2022-2023. The total number of BSED Social
Research Instrument
Because the study will be conducted during the Covid-19 epidemic, the researcher
will use a Google form-based survey questionnaire. The study's data will be gathered
expert individuals who know about the topic. The researcher will utilize survey
questionnaires with three (3) parts: part I is to identify the demographic profile of the
respondents as to name, age, sex, and year; part II is the Likert Scale that has four (4)
options to wit Strongly Agree, Agree, Disagree, and Strongly Disagree wherein this
Likert Scale contains the statements pertaining the benefits of Google Classroom as an
instructional tool as perceived by the respondents. This was divided into two sub-themes:
the Perceived ease of use and the perceived usefulness of Google Classroom as an
instructional tool; Part III is the second Likert Scale containing the statements about
Google Classroom's challenges as an instructional tool. It also has four options similar to
The researcher will ask permission from the College of Teacher Education's dean
to conduct the study through a letter. Another letter will be addressed to the Data Privacy
Officer to request the list of BSED Social Studies students of their institutional email
addresses. Afterward, the researchers will do the following: (1) administer the
questionnaire using Google Form through their institutional email, or (2) administer the
questionnaire through the respondents' Messenger via link if needed. The method is
The data privacy statement will be displayed on the first page of the Google Form
before the respondents may begin answering the questionnaire questions. In order to
maintain ethical research practices, the researchers will inform the respondents that data
obtained from the Google Form will be safely used for research only and will be treated
with the utmost confidentiality. Respondents will be able to proceed to the survey
questionnaire in the Google Form if they check the box next to the consent form for
ethical consideration and data privacy agreement and click the "next" button, which
Data Analysis
The collected data from the respondents will be analyzed and presented in tabular
form. The respondents' demographic profiles will be shown using frequency and
instructional tool perceived by the BSED Social Studies students, their weighted mean
For the significant difference in the respondents' perception of the benefits and
challenges of Google Classroom when they are grouped according to age, year, and sex,
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