Topics to be discussed

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Topics to be discussed
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Topics to be discussed
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 Course Requirement
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Pictures
Videos
*NC II Assessment
 HOSPITALITY
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“Hospice”
“to provide for the weary”
“take care of those who traveling”
“Hospes”
“Stranger or enemy”
HOSPITALITY INDUSTRY
applies to
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nearly any company that is
focused on customer satisfaction
revolves around providing excellent
customer service in a wide variety of
positions
The key trait that all these businesses
share is that they all host people coming
to eat, drink, sleep, and are entertained;
that is, they offer hospitality
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 SEGMENTS OF
HOSPITALITY INDUSTRY
 Food and Beverage 
 Comprises of establishment primarily engaged in
preparing meals, snacks and beverages for immediate
consumption on and off the premises
 Travel and Tourism
 Deals with services related to moving people from
place to place
 Recreation
 Is any activity that people do for rest, relaxation and
enjoyment
 Lodging
 Means accommodation for a period or a place to sleep
for one or more nights
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