1) What is communication?

2) Discuss the significance of communication for society as well as for an organization?

3) What is the process of communication? Explain via example that how a message moves
through different stages of the process to make communication effective?
4) Explain how right encoding and right decoding are essential for successful communication?
5) Channel and medium of communication are need specific. Explain how?
6) Illustrate, label, and define each key term relating to the communication process.
7) Illustrate, label, and define each key term relating to the process of listening.
8) Can culture, gender, nationality or social class have an effect on communication? If yes,
explain with examples?
9) What role do facial expressions, gestures and pauses play in communication?
10) Has the development of the internet and social media caused a change in the way we
communicate (quality, quantity, style etc.)? Explain
11) Name any three mental barriers to listening and explain them.
12) What are the functions of non-verbal communication?
13) Both your personal appearance and the physical appearance of your business documents
transmit immediate and important nonverbal messages. Yes, or no? Justify your answer
14) Emotional information that we unintentionally express through our nonverbal
communication which can be helpful in detecting deception. True or false? Justify your
answer
15) What is the definition of context and content in communication?
16) List and discuss the effects of psychological barriers on the communication source? How can
an engineer overcome the communication barrier known as noise?
17) Discuss various barriers (noise) to effective communication, including cross-culture and
gender-based differences in communication.
18) In your opinion, which one is more effective in delivering the meaning to receiver: oral
communication or written communication or nonverbal communication? Why?
19) What is verbal communication? Give an example.
20) Discuss four tactics through which hidden power can be used to prevent the emergence of
conflicts.
21) Though no conflict handling style is perfect, which style seems to be the most effective in
many different situations? a. collaboration b. competition c. compromise d. accommodation.
Justify your argument
22) Explain the difference between interpersonal and task-related conflict. Briefly, explain how
you would address these conflicts as a project manager?
23) What conflict management style involves negotiation? Explain
24) Name and describe the various conflict-management styles and the appropriate time to utilize
each one. What will be an ideal response?
25) What is the difference between functional and dysfunctional conflict?