Human Resource Management Practices Questionnaire

Name of the organization

Designation of the executive responding to the questionnaire

This questionnaire contains a number of statements. Please indicate your preference according to
the HR practices followed in your organization against the statements that have options ranging
from a’ fully agree’ to a ‘fully disagree’ type and by selecting a numerical value against the
statements that require option in numerical values ranging from 1 to 5 (please select any value
between 1 to 5 on all the options against these type of statements).There are some statements that
would need an option of mentioning your preference as well

Your cooperation is earnestly solicited for carrying out an effective research.

1. Organization’s HR executives are fully aware of the business needs and strategies (Please tick)

a) Fully agree b) Agree c) Neither agree nor disagree d) Partially disagree e) fully
disagree

2. Efforts are taken to generate awareness amongst the employees about the organization’s financial
position, customers’ needs, quality of product/service, cost etc. (Please tick)

a) Fully agree b)Agree c)Neither agree nor disagree d)Partially disagree e)fully disagree

3. The organization’s human resource requirements are systematically ascertained and an

appropriate plan is formulated for satisfying the requirements (Please tick)

a)Fully agree b) Agree c) Neither agree nor disagree d)Partially disagree e) Fully disagree
4. All major jobs are subject to formal job analysis (Please tick)

a)Fully agree b) Agree c) Neither agree nor disagree d)Partially disagree e)Fully disagree

5. Please indicate the emphasis of your organization on each of the following sources of recruitment
on a scale of 1(not at all applicable) to 5(fully applicable):

a) Print Advertisements

b) Internet/career sites

c) Placement Agencies/Consultants

d) Educational institutes

e) Employee Referrals

f) Current employees

g) Any other (please specify along with importance on a scale of 1 -5)

6. Please indicate the type of employee contract preferred by your organization on a scale of 1( not
at all applicable) to 5(fully applicable):
 a) Permanent

b) Contractual

c) Temporary

d) Part-time

7. Please assign importance to the following issues relating to work flows in your organization on a
scale of 1-5 (1 means least important and 5 means very important)

a) Efficiency

b) Innovation & Creativity

c) Flexibility

d) Broad job classes

e) Detailed work planning

8. Please indicate the degree of usage of the following in the context of employee selection on a
scale of 1( not at all applicable) to 5(fully applicable):

a) Psychological tests
 b) Performance tests

c) Realistic job previews

d) Trainability

e) Team-based selection

f) Any other (please specify along with importance on a scale of1 -5)

9. The organization has a wide network of computerized human resource information system with
the latest software (Please tick)

a) Fully agree b) Agree c)Neither agree nor disagree d) Partially disagree e) Fully disagree

10. Please indicate the basic objective of your organization’s induction programme on a scale of
1( not at all applicable) to 5(fully applicable):

a) Increasing commitment

b) Clarifying psychological contract

c) Settling new employees well

d) Reducing the cost and inconvenience of early leavers

 e) Simple ritual

11. Please assign importance on a scale of 1-5 (1 means least important and 5 means very important)
on the following areas that are used to identify training needs in your organization

a) Individual needs

b) Group(department/team/function)

c) Organizational (corporate needs)

12. Please indicate your option for each of the following types of employee training provided by the
organization on a scale of 1( never provided) to 5(provided on most of the occasions ):

a) Supervisory/Management skills

b) Communication skills

c) Technical/Knowledge skills

d) New equipment/method

e) Safety

f) Productivity enhancement
Customer service

Product knowledge

Organization development

Career planning/personal growth

Employee motivation

Data processing/information management

Team building

Time management

Outplacement/retirement

Health promotion

Any other (please specify along with importance on a scale of 1-5)

13. Please assign importance to the following criteria used in your organization for evaluation of
training

a) Learner's reaction
 b) Knowledge acquired

c) Behavioural change

d) Measurable results

14. Please indicate the focus of training/development on each of the following areas on a scale of
1( not at all applicable) to 5(fully applicable):

a) Short-term focus

b) Long-term focus

c) Group-orientation

d) Individual-orientation

e) Task-orientation

f) Annual

g) Business-driven

h) Need-based

15. Performance standards are carefully developed on the basis of employees’ opinion (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

16. Performance appraisal system is extended to all members of the organization(Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

17. Please indicate the relevance of the following areas vis-à-vis the performance appraisal system of
your organization on a scale of 1( not at all relevant) to 5(fully applicable):

a) Individual-based

b) Team-based

c) Flexible

d) 360-degree feedback

e) Managing performance throughout the year

f) Behaviour-oriented rating methods

g) Result-oriented rating methods

18. Identify the areas where the results of performance appraisal system are primarily used on a
scale of 1( never used) to 5(used most often)

a) Human resource planning

b) Employee development

c) Determining reward and compensation

d) Enhancing motivation

e) Any other, please specify

19. Please indicate the person(s) who actually is(are) responsible for assessing the performance of
employees in your organization on a scale of 1(not at all responsible) to 5 (fully responsible)

a) Immediate supervisor

b) Subordinates

c) Peers

d) Self

e) Customer
20. The organization has a formal policy of career planning and development (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

21. There are distinct career paths and internal promotion norms within the organization (Please
tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

22. It is quite difficult to dismiss a permanent employee from the organization(Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

23. The organization follows a formal procedure of potential appraisal (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

24. The organization utilizes the assessment centre/development centre for identification and
development of management potential (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree
25. The organization carries out succession planning in order to ensure that executives are available
to fill gaps in key managerial positions (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

26. The organization favours passing of authority and responsibility to individuals at the lower level
of hierarchy(Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

27. Please indicate the focus of job design for each of the items on a scale of 1( not at all applicable)
to 5(fully applicable):

a) Individually enriched

b) Self-managing teams

c) Cross-functional teams

28. Please indicate whether the following are relevant to your organization on a scale of 1-5 (1 not at
all relevant) to 5 fully relevant):

a) Job enrichment

b) Job rotation
 c) Work modules

d) Shorter week

e) Flexi-time

f) Work sharing

g) Home work

h) Work simplification

29. Please assign importance to the following criteria used in the context of providing rewards on a
scale of 1( not at all important) to 5(very important)

a) Performance

b) Seniority

c) Skills

d) Complexity of task

e) Discretionary time

f) Competence
30. Please indicate your preference for the following types of reward relevant to your organization
on a scale of 1( not at all applicable) to 5(fully applicable)

a) Financial reward

b) Non-financial reward

31. Employees have access to profit sharing/gain sharing/employee share ownership plan(Please
tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

32. Please indicate on a scale of 1-5, whether the following are relevant vis-à-vis the compensation
policy of your organization (1: not at all relevant to 5: fully relevant):

a) Pay above market (lead)

b) Pay with market (match)

c) Pay below market (lag)

d) Flexible policies (for different categories)

e) Maintaining internal equity

33. Please indicate whether the following compensation objectives are relevant to your organization
on a scale of 1-5 (1: not at all relevant to 5: fully relevant):

a) Ability to attract employees

b) Employee retention

c) Labour cost minimization

d) Productivity enhancement

e) Any other, (please specify alongwith the degree of relevance)

34. Please indicate the focus of the benefit components and employee assistance programmes of
your organization for each of the following items on a scale of 1(not at all applicable) to 5(fully
applicable)

a) Security and Health

b) Payment for time not worked

c) Employee services

d) Coping with personal problems

e) Coping with stress-related problems

f) Cafeteria/flexible benefits
g) Any other, (please specify along with the degree of relevance)
35. Please indicate the focus of incentive plan of your organization on a scale of 1( not at all
applicable) to 5(fully applicable)

a) Individual

b) Group

c) Organizational

36. The organization has a structured policy for management of attrition and turnover (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

37. The organization conducts exit interviews (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

38. Please indicate whether the following forms of employee voice are relevant to your organization
on a scale of 1-5 (1: not at all relevant to 5: fully relevant):

a) Works committee

b) Joint consultation

c) Suggestion schemes
 d) Quality Circle

e) Employee involvement

39. Organization has the practice of carrying employee attitude/employee satisfaction

surveys(Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

40. Please indicate the relevance and importance of the following issues in the context of the
communication system of your organization on a scale of 1( not at all applicable) to 5(fully
applicable)

a) Oral method

b) Written documents

c) Intranet/groupware

d) Top-down communication

e) Bottom-up communication

41. The organization encourages employees to suggest product/process improvement (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree
42. The organization has provision for employee recognition programmes and awards (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

43. There is provision for negotiation, administration and interpretation of written agreement
between employees and management (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

44. Please specify the degree to which the following principles of administering discipline are
relevant to your organization on a scale of 1-5 (1: not at all relevant, 5: fully relevant)

a) Corrective

b) Preventive

c) Progressive

d) Hot-stove rule

45. Please specify the degree to which the following principles of employee relations are relevant to
your organization on a scale of 1-5 (1: not at all relevant, 5: fully relevant)

a) Strategic Partnership

b) Cooperation
 c) Traditional

d) Conflicting

46. Please assign importance (on a scale of 1-5) to the following approaches that reflect the attitude
of management and employees of your organization in the context of grievance procedure

a) Labour contract (Legalistic)

b) Human Relations

c) Open-culture

d) Mixed

47. Please assign importance (on a scale of 1-5) to the following approaches in the context of your
organization’s labour relation’s strategy

a) Union acceptance

b) Union avoidance

c) Union substitution

d) Union suppression
48. Please indicate whether the following are relevant in the context of your organization’s preferred
choice of employee separation on a scale 1-5 (1: not at all relevant and 5: fully relevant)

a) Voluntary inducement (eg early retirement package)

b) Assistance to terminated employees

c) Carrying out need-based recruitment by laying off current employees

d) Preferential hiring of ex-employees

e) Lay-off

f) Hiring freeze

49. The organization has been managing change by integrating the HR issues with the business
strategies and the strategic change process (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

50. Please mention other important area(s) of Human Resource Management relevant to your
esteemed organization along with the degree of importance on a scale of 1-5(1: less important, 5:
very important)