JOB PROFILE : RESEARCH ASSISTANT

PURPOSE

 To be an effective team member to the business area and Division, in the design, set up and
management of research projects and administrative tasks
 To learn and master the research basics and undertake project management tasks with
supervision
 To provide a safe pair of hands

ENVIRONMENT

Ipsos is among the world’s largest global research companies focusing on five key areas: Advertising,
Public Affairs, Media, Loyalty and Marketing. Our ambition is to make market research one of the primary
means to understand contemporary society and economy. And to make Ipsos a strategic partner for
those who wish to make better understand the world and play an active part in it, with lasting success.

OUTPUTS/ACCOUNTABILITY

 Provide quotes for and run small projects; know the ropes
 Demonstrate awareness of the financial status of jobs and the impact of one’s actions on
profitability (budget vs. spend)
 Takes control of one’s job problems and standard of work, seeking assistance as required
 Work the data; check simple data accurately and make logical recommendations
 Draft basic proposals, reports and presentations, displaying appropriate knowledge for
experience level
 Interpret group findings on basic projects, draw conclusions and write reports from charted
analysis (qualitative research only)
 Take notes for senior moderators, moderate basic groups competently and contribute to
group debriefings. Start to use projective and
 other advanced techniques and design a competent and fluent discussion guide for most
projects (qualitative research only)
 Maintain client relationships by liaising effectively with clients on project-related information
and progress updates/preparing weekly reports; measure to be set through review process
(guideline target – 20% of time)
 Learn and demonstrate high standards of client service
 Abide by the quality excellence procedures and apply them effectively
 Develop product knowledge and champion it
 Keep abreast of current trends within market research, in order to develop personal
skills/knowledge base
 Keenness to learn and proactive about self-development and development of others

COMPETENCIES

 Self-Management
 Communication
 Working Together
 Client Focus
 Knowledge & Expertise
  Flexibility

RELEVANT TRAINING

 Market Research Fundamentals

 Variety of on-the-job exposure, projects, clients, business activities and managers

RELATIONSHIPS

 Effective interface with Operations and Corporate departments and external suppliers
 Promote teamwork in the business area, Division and across Ipsos
 Refer to manager for research advice
 Behave in a manner that displays professionalism, integrity and corporate citizenship at all
times

DEVELOPMENT

 Develop a good breadth of experience of different research techniques and types of clients
 Confidence and demonstrated capabilities in applying different tools, techniques and
approaches

BACKGROUND

Experience:
 Previous market research exposure an advantage
 Knowledge of basic statistics an advantage
 Experience in questionnaire design, table specifications and project management essential
for established positions

Skills/Knowledge:

 Good communication skills, written and oral

 Sound problem-solving skills
 Able to work under pressure and meet aggressive deadlines
 Exceptional time management skills
 Good data preparation skills
 Good client service skills
 Able to build strong links with the rest of the business
 Proactive / Self-motivated
 Able to work effectively in a team and independently

Qualifications:
 Degree in Business, Social Science, Statistics or related studies