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QUYEN, CHAU THI NGOC (MS.)

Senior HRBP / HR Speciaslist

ABOUT ME
Full Name: Chau Thi Ngoc Quyen
Fone: 0937 123 937
Email: chauquyen89pt@gmail.com
Address: 518/25 Vo Van Kiet St., Cau Kho Ward, Dist.1, Ho Chi Minh City.
Linkedin: https://www.linkedin.com/in/quyen-chau-17110a1a5/

An intensive self-developer with more than 04 years of experience in HRBP and

HR Operation in international organization. Seeking for a dynamic role to contribute my talent and
fulfill passion in HRBP in the next 4 year, being a professional HRBP in domestic and global group.

STRONG POINTS
- Proactively drive to self-improvement.
- Adaptive in confronting and solving challenges.
- Flexible for better aspect of work.
- Accuracy and detail-oriented in job execution.
- Perseverance in goal setting.
- Well coordinating with other functions.

WORK EXPERIENCE

HRBP Specialist at Home Credit VN

07/2016 - 09/2020
HR’s Contact Point

- Represent as connection point for HR to assigned stake-holding Department ( Collection,

Telesales), to address HR issues, policies and support on processes, in order to keep
sufficient information flow.

Workforce planning, Recruitment and Employment

- Prepare/follow up hiring plan from starting point for each month (Mass section of
Commercial, Collection Div.).

- Participate in recruitment project of Collection at mass segment.

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QUYEN, CHAU THI NGOC (MS.)

Senior HRBP / HR Speciaslist

- Provide necessary inputs on Collection Department’s organization chart structures, ensure its
consistency to planned headcount and budget.
- Initiate orientation program for new hires and professional ranks.
- Conduct probation period assessment on HRIS, for new hires of in-charged sections.
- Support, monitor termination process within probation of new hires.

Staff Development
! Undertake process on transfer, rotation, promotion, and salary evaluation for Employees of
Collection & Telesales.
! Conduct meeting with relevant dept’s line manager on retaining highly-performed manpower
(base on market trends, salary range, etc.).

Reporting

! Prepare and analyze weekly, monthly & ad-hoc reports related to Mass hiring, training,
company headcount, attrition rate, ... to provide an overview and insights of HR activities as
well as anticipate future data needs.
! Produce data visualizations and use data visualization techniques and tools for internal
Report.
! Consult with related stakeholders to understand challenges and needs and provide HR
Reporting to produce insightful metrics and support to key stakeholder (e.g. HRBP,
Commercial Network, Collections, ...) teams.

Others

! Co-ordinate with relevant departments to develop projects focusing on employee

engagement (project: Bester You Now, Boost Of Product, Year End Party.)
! Conduct events for HRBP team.
! Responsible for keeping on track the KPI setting plans of in-charge units are done timely.
! Co-ordindate on lay-off project with relevant units.
! Implement, manage paper-work tasks and systems-related: creating new employee code,
Employee's business expense, supplier debt check, etc.

Internal accountant
Futa Phuong Trang Busline
06/2013 - 02/2016

! Create, monitor and manage all revenues - expenses - cash funds of the branch.
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QUYEN, CHAU THI NGOC (MS.)

Senior HRBP / HR Speciaslist

! Track and recover liabilities (tickets) of on-field staff.

! Manage facilities at the branch.
! Represent at the connection point between the branch’s staff and the head office’s HR.
! Be sales support if requested.
! Direct Contact point of the supplier to maintain the flow of the branch's operations."

Accountant cum Sales support

Hoasen Group (Phan Ri’s Branch)
01/2010 - 02/2010

! Conduct reports on revenues and expenditures incurred daily/monthly.

! Synthesize daily sales and purchase data to report to Accounting/finance dept.
! examine and compare purchasing between factories and inventory data and debt.
! Act as supplying factories’s key contact.
! Monitor agencies ‘s liabilities.
! Monitor the branch’s staff attendance.
! Act as sales support.

SKILL
! Problem solving and Decision making skill
! Good teamwork
! Ability to work under high pressure
! Good at Office Computer
! PTS, AI, Edit-Film

REFERENCES
Nguyen Thi Bich Thuy - HRBP Manager at Huu Nghi Food
Nguyen Thi Bich Ngoc – HRBP Manager at HD SaiSon
Nguyen Trang Mong Linh – HRBP Specialist at Home Credit VN