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Error -02

 Faults : Door lock disengaged during running (Emergency stop).

 Possible causes and analysis: Safety circuit works but door lock is unavailable.

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Error -03

 Faults: breakage of up limit switch

 Possible causes and analysis:

1. In automatic running mode, both the up and down limit switches activate
simultaneously but the elevator is not at the top floor.
2. The up limit switch breaks during up running of elevator .

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Error -04

 Faults : Breakage of down limit switch

 Possible causes and analysis:

1.In automatic running mode, both the up and down limit switches activate
simultaneously but the elevator is not at the bottom floor.
2.The down limit switch breaks during down running of elevator.

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Error -05

 Faults : Door lock does not open

 Possible causes and analysis:

1.The door can not open to set position 15s after output of OPEN DOOR
signal (except there is no door lock signal) and it alarms 3 times.
2.Hall door lock is shorted when elevator is at door range with hall door lock signal
and opening limit signal (for 1.5s) but without car door lock signal
3. Parameter
F115 Open door overtime Open lock timer (Max. 30S) (15)
F116 Close door overtime Close lock timer (Max. 30S) (15)

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Error -06

 Faults: Door lock dose not close

 Possible causes and analysis:

1.The door can not close to set position 15s after output of CLOSE DOOR
signal (except there is door lock signal) and it alarms 8 times.
2.If closing limit switch is not in consistence with door lock for continuous
4 seconds, it is considered as closing overtime
(except there is door lock signal) and it alarms 8 times.

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Error -08

 Faults : CANBUS Communication Error

 Possible causes and analysis :

1.Interfered communication.
2.Terminal resistance is not shorted.
3.Interrupted communication.
4.The system can not communicate with car control board SM-02 for
continuous 4 seconds, it alarms.

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Error -10

 Faults: dislocation of up first terminal deceleration switch 1 (SSU1)

 Possible causes and analysis:

1. SDS Contact
2. SDS Distance
3. Leveling Device

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Error -11

 Faults: dislocation of Down first terminal deceleration switch 1 (SSD1)

 Possible causes and analysis

1. SDS Contact
2. SDS Distance
3. Leveling Device

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Error -19

 Faults: Door open and close limit act at the same time

 Possible causes and analysis:

1.In normal mode, the door open and close limit act more than 1.5s.
2.Door open limit or door close limit signal does not reset;
3.The wire connection is incorrect.

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Error -20

 Faults: Slip prevention failure.

 Possible causes and analysis:

In running (except for inspection running), the leveling switch doesn’t activate
after the time as set by F62 (slip prevention time) .

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Error -21

 Faults: Motor overheat

 Possible causes and analysis:

There are input signals at motor overheat input point.

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Error -23

 Faults: Elevator over-speed

 Possible causes and analysis:

1. The speed feedback exceeds the allowable speed for 0.1s, the fault coded
23 occurs.
2. When set speed is less than 1m/s, the allowable speed=set speed +0.25m/s.
3. When set speed is more than 1m/s, the allowable speed=set speed×1.25.

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Error -24

 Faults: Elevator under-speed

 Possible causes and analysis:

1.The speed feedback is less than the allowable value for continuous 0.5s,
the fault coded 24 occurs.
2.When set speed is less than 1m/s, the allowable speed = set speed -0.25m/s.
3.When set speed les more than 1m/s, the allowable speed =set speed ×0.5.

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Error -27

 Faults: Up leveling switch fault.

 Possible causes and analysis:

When it stops after high speed running, the up leveling switch does not activate.

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Error -28

 Faults: Down leveling switch fault.

 Possible causes and analysis:

When it stops after high speed running, the down leveling switch does not activate.

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Error -32

 Faults: Safety circuit opens during running.

 Possible causes and analysis:

Safety loop disconnected in operation
.

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Error -35

 Faults: brake contactor adhesion detection fault.

 Possible causes and analysis:

1.There is no output of Main board BY(brake contactor), but input signal is
detected at input point (including rear two detection points)
2.There is output of Main board KMB(brake contactor), but no input signal is
detected at input point (including rear two detection points)
3. F147=1

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Error -36

 Faults: Output contactor adhesion detection fault

 Possible causes and analysis:

1.There is no output of main board KMY relay, but input signal is detected at input
detection point (adhesion of KMY contactor)
2.This is output of main board KMY relay, but no input signal is detected at input
detection point (KMY contactor does not pick up)
3. F147=1

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Error -37

 Faults: Door lock relay contact adhesion detection fault or door lock and door
open limit act together

 Possible causes and analysis:

1. Open door limit signal activates and door lock detection signal is sent .
2. Door lock relay adhesion.
3. 147 = 1

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Error -38

 Faults: Brake Switch Failure

 Possible causes and analysis:

An output from KMB on main board is detected，but brake switch is not activate.
(F36 = 0)

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Error -39

 Faults: Safety circuit relay contact fault

 Possible causes and analysis:

1.Damaged safety relay can not pick up normally.
2.Safety relay adhesion.
3.Input signal of safety circuit is inconsistent with that detected at contact.
4.Broken high-voltage input terminal of main board safety circuit.
5.The signal from high-voltage detection point of safety circuit is inconsistent
with the that detected at safety relay (F156=1)

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Error -41

 Faults: PTM signal problem,if F164=9(two PTM inputs) but system detect
1 PTM,will apear 41 error code

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Error -42

 Faults: Up slow down and Down slow down act together

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Error -54

 Faults: Landing door and car door lock inputs not at same time and over 3S.
1st software 04D(if door close limit active don’t detect 54 error code)

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Error -56

 Faults: Fire1 relay contact adhesion detection fault

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Error -68

 Faults: The length of leveling switch and leveling plate is not correct.

 Possible causes and analysis:

1. (length of leveling plate + two leveling switch distance)/2 less than 100mm
or more than 900mm .
2. (length of leveling plate – two leveling switch distance)/2 less than 10mm
or more than 100mm.
3. Leveling Device

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Error -69

 Faults: The number of leveling plate is not the same as total floor number.

 Possible causes and analysis:

1. Total floor number = Floor number(F11) + Floor offset(F10)
2. Leveling Device

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Error -71

 Faults: IPM fault

 Possible causes and analysis.

1. Check for Brake open or not
2. Encoder wrong phase 
3. U V W phase interchanged each other (V & W Change)
4. UVW cable  Ground fault
5. Remove UVW cables & Run by inspection mode
 still E71 comes up  IPM fault

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Error -72

 Faults: ADC failure

 Possible causes and analysis.

1. Current sensor damaged  Replace current sensor
2. Problem in current sampling circuit  Replace control board

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Error -73

 Faults: Power Module Radiator overheating

 Causes: environment temperature too high, damaged cooling fan, existence

of heating source around.

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Error -74

 Faults: Brake unit , Brake resistor failure

 Cause: defective brake circuit or damaged brake elements.

1. Brake unit damaged  Replace the corresponding driver module
2. External braking resistor short circuit  Check brake resistor connection.

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Error -75

 Faults: Fuse-off failure

 Causes: broken main circuit supply fuse.

Ground fault on UVW

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Error -76

 Faults: Over output torque (China)

 1. Over-low input power voltage  Check the input power

2. Motor stall or severe load mutation  Lower load mutation to prevent motor stall
3. Encoder fault  Check whether the encoder is damaged or the wiring is correct
4. Open phase for output  Check the motor and output wiring for loose connection
s

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Error -77

 Faults: Speed deviation

 Causes: overloaded; too short of acceleration/deceleration time

Remedies: reduce the load; increase acceleration/deceleration time.
1. Acceleration time is too short  Extend the acceleration time
2. Overloaded  Reduce the load
3. Current limit is too low  Increase the limit value in the allowable range

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Error -78

 Faults: DC bus over voltage

 Cause : too short deceleration time, excessive motor regenerated energy ;too high
supply voltage
Remedies : increase deceleration time; connect brake resistor; lower voltage in the
supply range.

1. To check brake resistor (RR Resistor) is opened

2. Normal condition : 537Vdc  650Vdc (In running)
3. Error detected in case of more than 780Vdc

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Error -79

 Faults: DC bus under voltage

 Causes: open phase of input supply; instantaneous power failure; excessive voltage
fluctuation of input supply; loose terminals of input supply; pickup current load in a
same power supply system.

Remedies: check input supply, correct the voltage to normal, reset and restart; check
input wiring; change power supply system into suitable one.

Error comes up in emergency stop & To check safety circuit

Error detected less than 400Vdc or less

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Error -80

 Faults: Open phase of output

 Causes: broken output wire from elevator integrated drive controller; loose output
terminals.

Remedies: check motor wiring.

One of three phases is opened, to check contactor

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Error -81

 Faults: Motor over current

 Cause: The actual motor current exceeds the rated value by 150% for 1 minutes or by
200% for 10 seconds.

1. Check the input power

2. Set correct motor parameters
3. To check brake condition
4. To check RE signal (Wiring continuity)

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Error -82

 Faults: Encoder feedback fault

 Causes: broken wiring of PG; wrong wiring of PG; defective PG card hardware.

Remedies: check wiring; replace PG card

1. Encoder wiring problem for SINCOS Encoder

2. PG card to be checked
3. Check the Encoder and power supply

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Error -84

 Faults: Reverse speed in operation

 Cause: inverse speed signal is detected during running.

1. Check the external load for mutation

2. Change motor or encoder phase sequence
3. Current limit is too low, or the motor does not match

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Error -85

 Faults: No running signal，speed feedback detected

 Cause: brake loose cause elevator slipping; encoder be interfered or loosened.

Remedies: check brake; fasten encoder; remove interference.

1. Check brake
2. Fasten encoder, eliminate interference

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Error -86

 Faults: Motor phase sequence error

 Causes: defective or wrong wiring or interfered encoder.

Remedies: Motor wiring reverse  Anti-line or adjust parameters (F=234)

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Error -87, 88

 Faults: Overspeed protection in the same direction

1. Check motor
2. Restartself study
3.Check encoder circuit
4. Check the external causes for load mutations

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Error - 91

 Faults: Three-phase Instantaneous over-current (Abc over-current)

1. Motor single-phase ground short circuit

 Check motor and the output wire circuit
2. Encoder fault
 Check whether the encoder is damaged or the wiring is correct
3. Replace P.G card

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Error - 93

 Faults: Input over voltage

 Causes: too high voltage of elevator integrated drive controller input supply

Remedies: check elevator integrated drive controller input power supply.

Input over voltage (More than 480Vac)

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Error - 94

 Faults: UVW encoder wire breakage

 Causes:
1.broken any one phase of UVW encoder
2. Encoder has communication problem.

Remedies: Check encoder wiring .

1. Encoder wiring problem for ABZ-UVW Encoder

2. PG card to be checked
3. Remove encoder connector

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Error - 97

 Faults: Output over current .

 Causes: Motor rotating is blocking.

Remedies : Check the motor load or brake .

1. Stop running for some time. If it occurs again after re-start, check whether
the load is within the allowable range
2. Check motor or brake

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Error - 99

 Faults: Missing input phase.

 Causes: Motor rotating is blocking.

1. Abnormal voltage on input side  Check grid voltage

2. Loose terminal on input side connection  Check the wiring or the motor
3. phase(2nd F245=0,F249 increase from 35V to 149V)
(1st F237= from 35 to 149)

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Error - 100

 Faults: Over speed protection .

1. Encoder parameter error or interfered  Check Encoder circuit

2. Load mutation  Check causes of the external load mutation
3. Over speed protection parameter error  Check parameters

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Error - 101

 Faults: High-speed over-current motor .

1. Low voltage power grid  Check the input power

2. Running load mutation  Reduce the load mutation frequency and magnitude
3. Abnormal motor parameters setup  Set motor parameters correctly
4. Encoder parameter error or interfered  Check Encoder circuit

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Error - 102

 Faults: Earthing protection.

1. Connection error  Correct wiring errors according to user manual

2. Abnormal motor  Test earthing insulation before replacing the motor

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Error - 105

 Faults: Output unbalanced three-phase motor.

1. Converter output side has connection exception, miss, or disconnection

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Error - 107

 Faults: Current sensor fault.

1. Driver board hardware failure

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Error - 108

 Faults: Braking resistor short circuit.

1. short circuit of external braking resistor  Check the braking resistor connection

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Error - 112

 Faults: IGBT short-circuit protection.

1. Check whether the motor and output wiring is short circuit, and whether the
earthing is short circuit

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Error - 113

 Faults: Communication failure for AIO.

1. Loose connectors inside inverter

2. Hardware has bad contact or is damaged

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Error - 114

 Faults: Charging relay failure .

1. The transient drop of three-phase input power voltage exceeds 30V

(F245=0,increase F253 from 65 to 149)

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