Victorious Event Planning

VICTORIOUS MOMENTOUS
Proprietor’s Name: Mr. Jhan Dale T. Padigos

Location: F. Jaca St. Sitio Plus, Inayawan Cebu City, Cebu Philippines
Tel No.: 8134-7890
Cell No.: 09667800416
Gmail Account: VMEventsM@gmail.com
FB, IG, Twitter, http.VMEventsM.fb.com.ph
Tiktok Account: http.VMEventsM.IG.com.ph
Website: www.VMEventsM.com.ph
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TABLE OF CONTENTS
I. EXECUTIVE SUMMARRY -----------------------------------------------------------------

4
II. BUSINESS DESCRIPTION AND STRUCTURE
A. About us ----------------------------------------------------------------------------------------------- 5
B. Objectives --------------------------------------------------------------------------------------------- 5
C. Goals --------------------------------------------------------------------------------------------------- 6
D. Mission ------------------------------------------------------------------------------------------------ 6
E. Vision -------------------------------------------------------------------------------------------------- 6
F. Company Details -------------------------------------------------------------------------------------
6
G. Value Proposition -------------------------------------------------------------------------------------
7
H. Key Growth and Success Factors -------------------------------------------------------------------
8
I. Form of Business ------------------------------------------------------------------------------------- 9
III. MARKET ANALYSIS
A. Target Market and Market Strategies -------------------------------------------------------------

10
B. SWOT Analysis -------------------------------------------------------------------------------------
15
C. Competitive Analysis -------------------------------------------------------------------------------
16
D. Unique Selling Point --------------------------------------------------------------------------------
19
E. Promotional Strategies ----------------------------------------------------------------------------- 19
IV. ORGANIZATIONAL AND MANAGEMENT
A. Organizational Structure --------------------------------------------------------------------------- 20

B. Human Resource ------------------------------------------------------------------------------------
21
C. Professional Fee Plan -------------------------------------------------------------------------------
22
D. Event Team Uniform ------------------------------------------------------------------------------- 23
E. Employee Training and Membership Plans ----------------------------------------------------- 24
F. Event Team and Accredited Supplier-------------------------------------------------------------
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V. PRODUCT PORTFOLIO
A. Products and Services -------------------------------------------------------------------------------

29
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B. Projects ----------------------------------------------------------------------------------------------- 30
C. Sample Event Packages ---------------------------------------------------------------------------- 33
D. Sample Quotations ----------------------------------------------------------------------------------
40
E. Sample Program Invitation -------------------------------------------------------------------------
42
F. Sample Posters -------------------------------------------------------------------------------------- 43
G. Proposed Venues ------------------------------------------------------------------------------------
44
H. Sample Floor Plan -----------------------------------------------------------------------------------
50
VI. RISK MANAGEMENT
A. Risk Identification ---------------------------------------------------------------------------------- 52

B. Handling Complaints -------------------------------------------------------------------------------
55
VII. SAFETY PRACTICES AND PROTOCOLS --------------------------------------------

58
VIII. LEGAL CONTRACTS ---------------------------------------------------------------------- 61
IX. SUPPLEMENTARY INFORMATION/APPENDICES
A. Curriculum Vitae ------------------------------------------------------------------------------------

72
B. Permits and Licenses --------------------------------------------------------------------------------
75
C. Sponsorships and Partnerships with other Companies ------------------------------------------
76
D. Evaluation Form -------------------------------------------------------------------------------------77
X. REFERENCES -------------------------------------------------------------------------------- 79
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I. EXECUTIVE SUMMARY
Victorious Momentous Event Management is a company that offers various event-

related services and goods at a reasonable price. This organization works for an
outstanding event outcome while striving to gratify and exceed the perceptions of each
client in their victorious moments.
Mr. Jhan T. Padigos, our event proprietor and director, founded Victorious
Momentous Event Management Company on February 1, 2021. He decided to start an
event management company on that day because he considered celebrating his additional
year by investing all his money to start a company. In this aspect, he could celebrate his
additional year while reaching his victorious moment in his life. However, the event
management company launch was almost hindered by several problems and challenges,
including the Covid-19 Pandemic. Nonetheless, he was able to start the event
management company and provide products and services to clients even though there are
still Covid-19 Pandemic policies in the City. Fortunately, the year 2021 was the year that
community quarantine protocols of the Covid-19 Pandemic have amended.
All Mr. Padigos focus is for people to be able to celebrate their victorious

moments the way they desire, even amid a pandemic, he wanted to provide the clients
with the most successful experiences possible. With this, the company's target market is
middle-class couples or individuals who wants to experience the grandest and the most
lavish moments at a reasonable cost, he aimed to help people in planning their
victorious occasions. He wanted to provide them with the finest possible outcome and
make a huge impact and influence on the clientele. All of his experiences and hardships
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became his motivation to continue what he initiated, and the event management firm is
still in operation, striving to be recognized as one of the most successful event
management companies in the city.
II. BUSINESS DESCRITION AND STRUCTURE

A.) VICTORIOUS MOMENTOUS
The Victorious Momentous developed creative business strategies and services to provide
clients with a diverse approach to better satisfy and meet the demands and needs of clients for their
momentous occasions. Our event company started 1 year ago on February 1, 2021, founded by Mr.
Jhan Dale T. Padigos. Our event management company helps people or clients to have the best and
most victorious moments in their life.
Victorious Momentous is structured to satisfy the expectations of the always-changing

global society. The Victorious Moments has a wide range of partnerships that helps us provide
products and services to our clients.
Victorious Momentous is capable of response the demands of the social community, the
working family, the heavily burdened workplace, the out-of-town business, or the special occasion
with a need for special recognition. This event management company offers services from catering,
event organizing, consultancy, design, scheduling, venue scouting, entertainment, weddings,
corporate activities, special events/party events, and more. We also provide a broad range of
programs such as strategic planning and organizational planning.
As an event company, we require the assistance of both public and private entities. We
acknowledge and adapt to the needs of setting time apart from other activities in your life. The
Victorious Momentous strives to meet the aims of a prosperous and stress-free experience and to
make your expectations a reality.
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B.) OBJECTIVES
Victorious Moments is an event company that strives to perform and provide excellent and
unique services to meet or exceed expectations. In achieving its optimistic goals, occasions or events
must focus on the mission behind its vision. At all times, team members and partnerships will
remain focused on the mission and vision that are flexible in plenty of ways. Such as;
 Always on top of the Organizing Specialists in the City.

 Reimburse the employees, administrators, and developers of occasions.
 Strengthen relationships within the team, enhance communication, and foster solidarity
within corporate departments.
 Generate event results with the same consistency.
 Create relationships and increase the loyalty of clients.
 Perform and provide a successful and stress-free moment on every occasion.
C.) GOALS
 To perform and provide excellent and quality products and services.

 To lay out alternatives or initiatives.
 To meet and exceed clients’ expectations.
 To deliver a reasonable price for the different events.
 Develop the trust and loyalty of clients.
D.) MISSION
Our Mission is to professionally render valuable initiatives providing unique and

quality products and services.
E.) VISION
To achieve client satisfaction by providing personalized and exclusive experiences

above expectations and establishing long-term relationships by consistently delivering an
incredible performance that generates a remarkable event experience.
F.) COMPANY DETAILS
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F. Jaca St. Sitio Plus, Inayawan
Cebu City, Cebu Philippines
8134-7890 / 09667800416
VMEventsM@gmail.com
www.VMEventsM.com.ph
http.VMEventsM.fb.com.ph
http.VMEventsM.IG.com.ph
G.) VALUE PROPOSITION
The value proposition is one of the vital elements of in Victorious Momentous Event
Management Company’s business strategy because it provides the company with a method
to influence the decision-making of the clients as well as the strategical method in the
business activity. The event company’s value proposition is seen in the marketing strategies
that includes the promotional materials used in promoting and marketing the event company.
a. Target Customers
The Victorious Momentous Event Company’s target audience and clients are
those in the suburban or in the middle class. The core of this event management
company is to help them plan or organize an event the way they perceive it. The
event company’s wants to provide products and services to them in a reasonable
price and achieve the excellent outcome in their special occasion.
b. Products and Services
The products and services offered are flexible based on the amount and
preferences of the clients. The Victorious Momentous Event Management Company
is willing to scrutinize the event packages just to provide a quality over quantity
services to the existing and potential clients.
c. Costs and Benefits.

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The costs will depend on the packages they want, but we can help them
reduce or scrutinize the costs of the event they want, as stated above we want the
individuals to be well appreciated, respected and catered by the Victorious
Momentous Event Company’s services. With this, we want them to have an event
that is achievable in a reasonable cost. In addition, it can benefit them through
satisfaction and contentment in their special occasions. We are targeting also their
emotional aspect by providing them the best satisfaction which it can affect their trust
in the company. Moreover, they can save more by choosing the various Victorious
Momentous Event packages.
d. Competitors in the Market
One of our weakness is that our event company is still young as the other
event company’s. However, we can provide the best of what we have to our clients,
the events company are also adaptive and resilient in the event industry which it
helps us run and secure long-term success in the event industry. The event company’s
huge advantage is we prioritize the quality over quantity of our products and services
offered.
H.) KEY GROWTH AND SUCCESS FACTORS
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The Victorious Momentous Event Management Company focus on the strategies that
influence the production and activities of the event company. However, it does not only
focus on one single strategy that is provided by the event team and director but also with the
client’s ideas and perception. The event company focus on its key growth and success
factors which is VICTORY.
V – VICTORY - of each event that the event company will handle, the event
company ensures that each event they will handle will meet the expectations of the clients.
I – INNOVATIONS – Through different trends brought by time, the event company

will continue to innovate and adapt the trends in this current time.
C – COMMUNICATION – Communication is our top-notch priority to provide

exceptional products and services to the clients.
T – TEAM – The event company is team oriented to provide products and services.
O – OFFERS – The event company focused on its offers that will help the clients to
have their victorious moments.
R – REVENUE – One of the focused of the event company is its revenue.
Y – YOU – The Victorious Momentous Event Management Company prioritized its

clients where it helps the company grow and reach success through its different clients.
In addition, the event company’s core values are to provide quality over quantity
products, which the target audience are attracted easily to the offered products and services.
The event company also secure relationship with the team, potential and loyal clients. The
operations or processes must operate in a way that meets and exceed the client’s expectations
in our services, particularly the health and safety aspects.
The Victorious Momentous Event Company is focus on providing the services and
products to the people who wants to achieve a desirable event outcome on a reasonable cost.
The event company is dedicated to serve and help people by providing a quality products
and services to our regular and potential clients. The event company’s operation must in line
with the client’s perception and with this, the company is willing to adjust and scrutinize its
products and service just to meet the client’s perceptions on the projects. The company also
adjust and adaptive to what were the client’s feedback about the services and products
offered. Trust and relationship are also one of the factors that the Victorious Momentous still
runs in the event industry and continue to suffice client’s expectations.
I.) FORM OF BUSINESS
Victorious Momentous Event Management Company a sole proprietorship of Mr.

Padigos and launched on February 1, 2021. It was created unexpectedly due to he was a
performer of some events he attended and he just admire how the event sector runs in the
business industry. The Victorious Momentous Event Management Company offers various
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event-related products and services at a reasonable cost to individuals who wants to achieve
a successful victorious moment in their life.
The launching day of the event management company, which is on February 1, 2021 was
the birthday of the owner of the event management company. The owner wants to invest his
money in a right way rather than celebrating his birthday. With the support of his family,
friends, few people who believed in him and his Professor Dr. Clareziel B. Ladringan, he
instantly decided to set foot in the business industry. Although he had a lot of struggles and
challenges just to form the Victorious Momentous Event Management Company including
his little savings are not enough to establish the business. However, he tried his luck many
ways just to reach his desire goals of putting all his money in a right and just way. He tried
to borrow money from the bank, loans there and everywhere, but the most challenging part
of it was it was launched during the peak of Covid-19 Pandemic. He challenged himself to
introduce his event business in Covid-19 era. Luckily, the year 2021 was the start of lifting
all the restrictions and protocols of the government. Nonetheless, all his sacrifices and
struggles were paid the way he envisioned it. Mr. Jhan Dale T. Padigos, who graduated as
Bachelor of Science in Tourism Management, wants to have a business that only him and his
regular staff or event team takes the total control and manage it, together with some factors
such as; to have easy tax reporting, especially low startup money or costs. The event
company was just only instant and unexpected business, he also doesn’t want stress with
handling plenty of partnerships and regular human resources. However, he considered his
supplier as his partnerships but only an on-call basis.
The Victorious Momentous Event Management Company started to run even up to this
day, it continues to fulfill and help people to reach their desired moments in their special
occasions. To guarantee and satisfy clients with the products and services offered by the
event company, there are few people who helped the production and processes of the event
company to reach one goal and objectives. The major factor of having and delivering
consistent products and services to the clients are our suppliers, they are the most important
component why the event management company provides one of the best services in the
event industry, including the event team. They provide on point services and products, and
adapt and accept challenges whatever it is just to reach the goals and objectives of the event
company and provide the best outcome of the services offered.
The Victorious Momentous Event Management Company’s suppliers are those

companies and business owners that are starting up in the business industry. The event
company wants to help small businesses to grow and secure long-term process in the
industry. There’s a lot to mention with the partnership, but basically the Victorious
Momentous Event Management Company’s p are on call basis, due to the event industry is
not as what we think of like the other businesses who has daily activities and operations.
That is why few of the partnerships are on call basis.
III. MARKET ANALYSIS
Victorious Momentous Event Management Company uses different marketing strategies

that provide an influence to various clients in event industry. In addition, our marketing
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strategies impacted our processes and activities that allows our company to provide innovations
and better options to cater the needs and exceed the client’s expectations in their events.
Moreover, Victorious Momentous Event Management Company adapt to the

technological innovations, which businesses all over the world uses social media platform and
other technological advancements to reach and interact various individuals and promote business
easily.
Below are the given marketing strategies that widen the connections and interactions of
the event management company:
A.) Target Market
The success of the event management company lies on the customers or clients,
target market will be one of our strategies and strength that provide us knowledge to where
we could extend our products and services. The Victorious Momentous Event Management
Company wants to help individuals who plans to have an excellent event in a reasonable
price. The event management company’s target market are those individuals who belongs to
the suburban, we want them to be appreciated and catered by providing our event
management products and services and perform their envisioned event outcome. The event
management company wants to help them reach their dream of having a victorious moment
in their special occasions.
 Social Media Strategies
Social Media plays a very important role in the promotion of the event management
company. It helps the business to reach various individuals easily. Social Media platforms is
a powerful tool that maximize connections and clients, it can also increase visibility by wide
range of audiences, especially we are living in a technology base world. More content posts
create a huge impact and can influence the trust of customers especially those potential
clients.
1. Facebook and Twitter have a vast coverage in maximizing connections and clients.
2. Instagram can be utilized to showcase different products and services of the event
management company.
3. YouTube can help us influence and attract clients through videos and vlogs of each event
we handled.
The company must adapt to the advancements; therefore, we must be innovative in expanding
our promotions. These social media platforms are not just for posting images, videos and blogs
but it created a real and meaningful presence in the industry, through engaging with the
potential clients by answering queries, replying to the comments, and engage with other
profiles, etc.
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Below are few of the pages of Victorious Momentous Event Management Company in different
social media platforms that helps the customers or clients to contact and inquire details of or
services and products:
 Word of Mouth Marketing Strategies
Word of mouth methods are essential in the marketing process. It can also assist to
increase the company's exposure and transparency through social media or personal
engagements. Consumers' contentment, as well as their comments and evaluations, the
quality of our event products and services are seen favorably by prospective customers. It
will have an impact on their trust in the event business.
 Flyers, Brochures and Business Cards
Traditional flyers, brochures and business card are also one of the event management
company’s promotional strategies, especially in a formal gathering and in event, business
conventions. The Victorious Momentous Event Company is willing to participate in event
gatherings because the event company believe that it helps us boost and promote our event
management company to a wider market. The event company is also willing to participate in
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event exhibition to become known and market the products and services to various
individuals. Below are the sample flyers, brochures and business card.
1. Brochure content
2. Flyer
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3. Business Card
4. Poster
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B.) SWOT ANALYSIS
This section demonstrates the SWOT Analysis. It is the company's repository for
evaluating opportunities, threats, strengths, and weaknesses. It enables the organization
to expand and develop innovative techniques for the long-term success of event
management in the event industry.
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C.) COMPETITIVE ANALYSIS
Competitive Differentiation
Victorious Momentous
Company #1 Company #2 Event Management
Company # 3
Company Specializes Wedding Offers Services with Full Offers Full planning,
Profile and debut events. Wedding and debut Affordable event
planner, Wedding and packages, Flexible
debut packages. inclusions, Modifiable
supplies in various events
such as; Personal events,
Corporate events, Leisure
events, and, Hybrid and
virtual events.
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Products  Wedding and  Full Wedding and  Full Event plan
and Services Debut Events Debut Planning  Professional
Coordination
Planning and Set up Wedding and Debut  Corporate Events
Packages  Personal Events
 Leisure Events
 Hybrid and
Virtual Events
Event  Made to order  Conceptualization  Full Event Plan
Management or rental gowns  Full wedding and  Professional
Services and suits debut planning Coordination
 Full Wedding  Full Event Plan  Meetings
and Debut Plan  Professional  Venue and
 Full Event Plan Coordination Church
 Professional Decoration
 Meetings
Coordination  Organize and
 Venue and
 Meetings coordinate with
Church partners and event
 Venue and Decoration team
Church
 Organized event
Decoration
packages based
 Organize and on the amount
coordinate with available of the
partners and clients.
event team
Target  Debutant  Debutant  Local individuals

Market  Couples  Couples  Middle Class or
 Local  Local individuals Suburban
individuals individuals
 Upper, Upper
Middle- and
lower-income
earners
 Professional and
businessmen
 Small, growing
and mature
businesses.
Key  Caters event in  Caters event in  Adaptive to

Competitive the Philippines the Philippines change
Advantage  Clients are well  Clients are well  Adjusting to
known known trends
individuals individuals  Strong
 Adjusting to  Media marketing relationship with
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trends advantage suppliers or
 Adjusting to partnerships and
trends clients.
 And Sponsorships
Market Positioning
Ratings:
Lowest – 1 Moderate – 2 Highest - 3
Factors COMPANY #1 COMPANY #2 Victorious Momentous

Event Management
COMPANY #3
Date Established: 2017 2017 2019

Venue/Location 3 3 1
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Strength 3 2 2
Promotion 3 2 2
Marketing Strategy 3 3 3
Years of Existence 3 3 1
Products and Services 1 1 3
Pricing 3 3 2
Quality 3 2 3
Expertise 3 3 3
Reputation 3 3 2
TOTAL: 28 25 22
The competitive analysis shows the comparison of Company’s 1, 2 and 3. The comparison
where based on the Venue, strength, promotion, marketing strategies, years of existence, products
and services, pricing, quality, expertise and reputation. The Company #1 and Company #2 is
operating since 2018, where these two event companies run ahead of the Victorious Momentous
Event Management Company. These two-event management company provides the same products
and services, where they specialized weddings and debut. However, this two event management
companies adapt to the current trends, where they also consider offering corporate event.
Nevertheless, the Victorious Momentous Event Management Company provides different

events and produces products and service to the clients such as corporate events, personal events,
leisure events and in-houses including hybrid and on the day event services. The Victorious
Momentous Event Management Company provides products and services that scrutinize its
packages to help achieve the events of the clients, it also provides quality over quantity services.
D.) UNIQUE SELLING POINT
The Victorious Momentous Event Management Company is a flexible event company that
provides products and services which scrutinize base on the client’s amount. The event company
caters different individuals that wants to achieve their desired outcome of their event. Its main core
is to provide quality over quantity products to the clients.
Our event team including suppliers, are not just an event planner that plans various event but
we plan properly to produce a quality event outcome according to the client’s preference and
imagination. The event company helps clients to have an event that are hassle and stress free.
Moreover, one of the advantages of the event company is it offers different events such as corporate
events, personal events, leisure events and in houses as well as the hybrid and on the day event
services.
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E.) PROMOTIONAL STRATEGIES
The Victorious Momentous Event Management Company is an event company that provides
products and services at a reasonable cost including discounts and promos that runs every February
1, the Anniversary of the event company, which clients can avail the event packages at 30% off. As
well as in Month of September which is 15% discounts and extravagant freebies of every event
package offered. However, it does not only cover discounts, it also helps the clients to achieve their
desired and preferred event outcome even if they only have the limited amount to pay for every
package, the event company is willing to adjust and scrutinize the event packages just to provide the
clients wants on an achievable, appropriate, and suitable for their amount.
IV. ORGANIZATIONAL AND MANAGEMENT / HUMAN RESOURCES
A.) ORGANIZATIONAL STRUCTURE
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The Victorious Momentous Event Management Company will have 5 crucial event team
members. Their Job description is emphasized below, together with their professional fee and
employment criteria.
B.) HUMAN RESOURCE

Human resources are the individuals who contribute together a company's workforce. Their
knowledge and capabilities give a broad perspective and provide an exceptional outcome for the
organization's operations and procedures. Below is the Human Resources section that explains
and provides information on their role, responsibilities, and job requirements.
POSITION RESPONSIBILTIES / JOB REQUIREMENTS
DESCRIPTION
Event Director /  Develop an event management  Bachelor’s Degree
Marketing Specialist plan.
 Develop policies.
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 In charge of recruitment and  NCII, NCIII and
training Training Holder.
 Convene a bid committee.  Excellent in written
 In charge of marketing and oral
strategies of the company. communication.
 Excellent in
managerial skills.
 Excellent in marketing
analysis and
procedures.
 Can work under
pressure.
KEY EXECUTIVE
Event Assistant  Event planning, design, and  NCII, NCIII and
production within time limits. Training Holder.
 Meeting with clients and  At least 1-year
identifying their needs. experience in handling
 Ensuring client satisfaction. events.
 Organizing facilities and details  Can work under
such as decorations, catering, pressure and can work
at least 5 or more
entertainment, transportation,
hours.
venue, invitee lists, special
 Excellent in written
guests, the main speaker,
and verbal
promotional materials, communication.
equipment, etc,  Excellent in planning
 Responsible for assigning tasks. skills.
Finance Coordinator  Responsible for Accounting,  Bachelor’s Degree

 Payroll and benefits,  NCIII, NCII and
 Record keeping, Training Holder.
 Bookkeeping,  At least 1-year
 Insurance, experience in handling
 Banking, events.
 all related financial and office  Excellent in
administration. accounting skills.
 Excellent in written
and oral
communication.
 Can work under
pressure.
 Can work at least 5 or
more hours.
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TRANSPORTATION TEAM
Team Driver  Responsible for transporting  Professional driver’s
necessary equipment for the license holder.
event.  Excellent in driving
 Driving event team to their skills.
desired destination.  Knowledgeable in first
 Ensure safety and comfort of aid assistance.
event team and clients.  Excellent in car
 Maintaining vehicle safe and maintenance and
clean. mechanic aspect.
 Provide initiatives in
determining routes.
C.) PROFESSIONAL FEE PLAN
Regular employees are compensated with a professional fee on a contracts and projects base.
The demonstrated professional fees, Incentives, Bonuses, and Insurance are listed below.
POSITION PROFESSIONAL BONUSES INCENTIVES INSURANCE

FEE
CEO / Event Director 11,000.00 TBD TBD
KEY EXECUTIVE
Event Assistant 8,000.00 TBD TBD
Finance Coordinator 10,000.00 TBD TBD
TRANSPORTATION TEAM
Event Driver 5,000.00 TBD TBD
TOTAL LABOR Php 34,000.00

COST
D.) EVENT TEAM UNIFORM

This section is where the emphasis of the uniform where all the event team will use in every
event.
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The Victorious Momentous Event Management Company requires all the event team
member to have uniform for the company to have uniformity and neat in every event they will
handle, especially in the corporate event. The uniform is a polo shirt that has the logo of Victorious
Momentous Event Management Company on it in the front part of the polo shirt. The event
company wants to include each name of the event in the front part for them to be easily identified by
the guests or clients.
On the back portion of the uniform, it is where we can see the company name, its tagline,
and the event company’s contact information. The event company believes that it could attract
potential clients to avail the products and services of Victorious Momentous Event Management
Company
E.) EMPLOYEE TRAINING AND MEMBERSHIP PLANS

This page emphasizes the employees and suppliers training and mentorship plan and
EMPLOYEE TRAINING PLAN

Factor Description Training
Arrival and departure Event staff or team should have full knowledge of the times -Time management training
or Timeliness they should arrive or leave in the event location. It is
recommended that arrival of staff should be 1 hour or even 3
hours before the event happen. This training will enable
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replacement of staff if one member of the team cannot do or
commit the assigned tasks, this could help the event company
to secure its reputation and will help prevent delay of the
event management processes.
Communication The event team or staff should be instructed in how to contact -Participating in event package
the Event Director or other team member prior and during the proposal
event. Event staff need to know who to contact if unwanted -Participating and helping in the
circumstances happens or problem. Trainings will also actual event.
require the sharing of contact details as well as instructions -Interviews, phone call, chat and
how to use the radio in the event. answering emails of the clients.
-Interreacting around the
In addition, staff or event team must learn how to working environment
communicate clients and how to properly propose the event -Training for attitude
packages. In this training it can help the event company’s improvement
processes to be easy and if someone isn.t available on that -Clear Communication
day or time, especially Event Director, at least there is
someone who is available to face the client.
Emergencies, Safety Event staff or team members must be instructed in the range -Training in first aid
and Security of emergencies that may happen in the event. They should -How to use fire extinguisher
also be counselled to expect the unexpected. -How to raise alarm
-Evacuation procedure
Assessing the risk are also in line with the security, staff or -Contact Details of Emergency
event team must maintain the peaceful event and crowd Personnel
control to prevent risks to happen
Safety measures and procedures must be acquired by the

event team members for them to immediately assist if there
are possible risks to happen. They must be knowledgeable to
make an action if risks happen.
Equipment Event team members must be knowledgeable on how to - Participating and helping in the
detach equipment and things especially electronic actual event.
connections that is being used in the event. They must be -Venue set up and decoration
mindful enough of the quantity and quality of the products trainings
for them to handle it with care. -Electrical trainings (repairing,
positioning the wires.
-Service, dismantle and
transportation of equipment
training
Expenses and handling Maintaining transparency of the Event Director and event -Transparency
money team members in terms of the expenses will result to a good -Training for attitude
relationship and ambiance of the company. Expenses of each improvement
of the event job position can be one of the reasons of having -Clear Communication
arguments and misunderstanding. Arguments and
misunderstand between Event Director and staff over
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expenses can be claimed should be avoided. Out-of-pocket
expenses of event staff should be anticipated in the event
budget.
Weather forecasting or Event team should always consider the weather conditions -Checking equipment
force majeure and force majeure in the event process. They must be ready -Ensuring people are where they
for anything that will happen in the event. are supposed to be
-Checking the weather
-Checking that keys are not lost
--Checking that safety is not
compromised.
Location Event staff/employee should be fully instructed and informed -Participating in the actual event
about the event location(s) to which they should report. In -Participating and helping in the
large events, there may be multiple events running actual event.
concurrently and confusion may reign if people may do not -Interviews, phone call, chat and
know where they are supposed to be. Maps and instructions answering emails
of the location must be provided. -Map reading
Service delivery Event staff members must ensure the quantity over quality of -Service Delivery Training
products and services offered. The service delivery is one of -Proposal Training
the factors that carries how good the services and products -Interview training
are being offered and it can also reflect to the reputation of -Skills development training
the company. -Participating in event package
proposal
-Participating and helping in the
actual event.
-Interviews, phone call, chat and
answering emails of the clients.
-Interreacting around the
working environment
-Training for attitude
improvement
-Clear Communication
MENTORSHIP PLANS
Practical experience Involvement of trainee in prior event will provide a mentoring session
from someone that is knowledgeable enough and experienced a lot of
event in the event industry of the Event Director.
Training Sessions Event Director must provide instructions in the event industry for them
to carry out their tasks and responsibilities properly. If the Event
Director wants to expand the knowledge of his event team of trainees,
he/she must find someone that could help him train his members.
Provision of Documentation Event team members or trainees received or instructed to read or
answers emails, chats, texts or call especially documentations such as
job descriptions, instructions on how to work equipment, procedures
26
and policies.
Internet Site Documentation can be provided to event staff via internet site. One
advantage of this method of mentorship training delivery is that the
trainer can obtain information about trainee’s progress and
understanding through the use of questionnaires and forms which
trainees will complete it through online.
Know your event team Event Director must know who he/she trust in his company so that it
properly can prevent any misunderstandings and arguments in the work
environment. The event director must be one of the panels of
interviewers so that he/she can know who they will hire and trust.
Mentor and Interact with your Interactions and communications must be present in work
event team environment. Relationship and mentoring can help the event company
to have a good work environment and it will result to a positive event
outcome.
Provide weekly meetings Meetings can help the company to established another set of
strategical plans where meeting can provide new set of ideas came
from the event team where it can help boost their confidence
especially by giving ideas. Meetings can also be their stepping stone or
training that can help them face clients and proposed event packages
well.
Monthly quota An event director must challenge his/her event team or trainees by
providing monthly quota and this could help them to be more goal
oriented.
Monitor the Progress Monitoring the progress of the functions or activities of each event
team or trainees is one of the ways to keep intact with the company’s
goal and assessing event team or trainees is also identifying new set of
strategies where it can help improve their skills and knowledge.
Benefit of Mentoring:
 Improves diversity or inclusivity in the company culture.

 Supports leadership development and leadership skills among employees.
 Trains employees with both hard skills and career skills.
 Enhance employee engagement in events management.
 Increase employee retention (specifically on Destined Events Company).
 Gains sharper focus on what is needed to grow in events professionally.
 Gains capacity to translate values and strategies into productive actions.
 Demonstrates strengths and explores potential.
HIRING PROCEDURES
Qualification Standard:
Education: With or without Bachelor’s Degree (Preferably NCIII Holders)
Senior Highschool Degree (Preferably NCIII Holders)
Experience: Has relevant experience in event management
27
Training: 8 hours of relevant training
Eligibility: None required but preferably NCIII holder
(Qualified applicants are advised to send their complete application documents to our Gmail Account )
Subject line: Applicant to vacant <Position Title>
Email Address: VMEventsM@gmail.com
Minors:
-17 years below are not accepted to work in the organization.
Discrimination:
-Besides the job skills and description, hiring will not be based upon any set criteria of the applicants.
We will not discriminate against anyone according to their gender, age (except below 17), race, disabilities or
sexual orientation.
Termination Procedures:
Employment can only be terminated after employee has received at least two warnings. One of these
warnings must be written.
Reasons for Termination of Employment
-Violation of state laws according to the State of Philippines.
-Engaging in Sexual Harassment defined the unwanted sexual advances or obscene remarks.
-Repeatedly tardy.
-Repeatedly not fulfilling the duties outlined in the job description.
-Misusing or abusing company property or assets.
-Stealing from the company.
-Not correcting a behavior after receiving two or more warnings.
-Not showing up to event meetings more than 5 times without valid reason.
Employee Training Benefits:
 Quality Assurance – Ensure all experiences are aligned to company standards and industry best-
practices
 Improve Team Performance – Effective communication for project development, team management,
and delegation.
 Higher morale and a happier, more motivated team.
28
 Increased engagement and improved performances.
F.) EVENT TEAM AND ACRREDEITED SUPPLIER

Below are the listed suppliers and partnerships in the event management company, along
with their positions and contact information.
POSITION NAME CONTACT NUMBER

CEO Jhan Dale T. Padigos 09667800416
Event Director Drew Feig 09123456789
Finance Coordinator Yael Amari 09234567891
Event Planner Matt Zhang 09345678912
Event Manager Taylor Alfonso 09456789123
Event Assistant Destiny Apawan 09567891234
Marketing Specialist Sacha Dubois 09678912345
Supplier Coordinator I Sazha Lorenzo 09789123456
Supplier Coordinator II Miguel Santos 09891234567
Choreographer Senyora Zemsin 09912345678
Artistic Director Ralph Chie 09091234567
Ticket Sales Manager Cedie Chie 09092345671
Catering Management Erin Margareth Bacis 09093456789
Lighting Operator Leonard Bacalso 09094567891
Production Manager Sheba Capangpangan 09668907659
Stage Manager Elma Descarton 09123456789
Set Designer Alvin Acampo 09234567891
Master Carpenter / Scenic Painter Cedrick Ecot 09345678912
Props Master Jam Celerio 09456789123
Sound Technician Sarah G. 09567891234
Lighting Designer Joel Cutandi 09678912345
Costume Designer Jumera Cambarijon 09789123456
Dresser Maintenance / Wardrobe Lore Desa Cenoza 09891234567
Supervisor
Security Coordinator Dani Martinez 09912345678
Technical Coordinator Samira Hadid 09091234567
V. PRODUCT PORTFOLIO
A.) PRODUCTS AND SERVICES OFFERED
This section provides sample details of products and services and its packages.
29
B.) PROJECTS
The products and services are presented below in this subsection. It is where the
achievements and outcome of each event are managed by Victorious Momentous Event
Management, as well as an overview of the event management company's success.
30
CORPORATE EVENTS
ABS-CBN CONTRACT SIGNING CPA ANNIVERSARY
BFP RESEARCH CONFERENCE
PERSONAL EVENTS
WEDDINGS / KASALANG BAYAN
31
DEBUT CELEBRATION
BIRTHDAY PARTIES
BAPTISMAL EVENT
LEISURE EVENTS
32
G-FORCE DANCE CONCERTS ROCK WITH BAMBOO
MS. NAGA CITY MS. TEEN INAYAWAN
SINULOG FESTIVAL DECEMBER AVENUE MUSIC CAMP
C.) SAMPLE EVENT PACKAGES
Examples of products and services are provided below, together with its price range and product
packages.
33
CORPORATE EVENTS
EVENT PACKAGE
Meetings/Conference
FREEBIES:  Emcee / Host
VENUE CHOICES
 One Central Hotel
 Water Front Hotel
 DJ
INCLUSIONS:  Catering Services (30 Pax)
 Dessert
 Cocktails and Wines
 2 - 4 Hours Venue Usage
 Venue Decorations
 Full Event Planning
 4 Usherettes
 3 Event Crews
 Stage Backdrop
 Sound and Lights
 Event Highlight Video
 Live band Performance (2 sessions)
 Concept and Design
 Event Coordinators / Supervisors
PACKAGE Php 121,930.00 (20-30 Pax)

WORTH:
ON THE DAY COORDINATION PACKAGE
FREEBIES  Money Dane Kit

 Aisle Boards
 1 Head Planner
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INCLUSIONS:  1 Coordinator
 Unlimited Consultation
 Wedding Day Itinerary
 Suppliers Coordination
 Assistance in reception or venue
 Program Flow Execution
 Unlimited consultation via phone, email, chat, etc.
 1 Bride Coordination
 1 Groom Coordination
 1 Assistant Coordination
PACKAGE Php 20,000.00

WORTH:
PERSONAL EVENTS
MASS WEDDING – PACKAGE

WEDDINGS
ESTIMATED 12 PAIRS
35
FREEBIES:
 Photobooth
 Host
VENUE CHOICES
 Church Venues
 Outdoor Venues
INCLUSIONS
FOOD and SET UP  156 Pax Catering (12 guests per pair)
 6 Professional Waiters
 Couple Tables
 Cake Tables
 2 Layer Cake (per pair)
GLAZING TABLE  5 Cupcakes (per pair)
 12 Cholate Fountains (1 per pair)
 1/2 Kilo of Salad Desserts (per pair)
FLOWERS and  Flowers Aisle
DECORATIONS  Red Carpet
 Backdrop
 Entrance Arch
 1 set of Elegant Chairs (per pair)
 Bridal Bus with Décor
LIGHTS and SOUNDS  6 Moving Heads
 Basic Lights and Sounds
 12 Wireless Mic
PACKAGE WORTH: Php 215,090.00 (50-80 Pax)
FORDA GO – PACKAGE
WEDDINGS
FREEBIES:
 1 Whole Lechon
 Photobooth
 Photo and Video on the Day
36
 Invitations
VENUE CHOICES
 Beverly View
 Casino Espanyol de Cebu
 Chateaux de Busay
 Montebello Villa Hotel
 Bayfront Hotel
 Circa 1900
 SRP Open Grounds
 Fort San Pedro
 Mariners Court
 Waterfront Hotel
INCLUSIONS
FOOD and SET UP  20-30 Pax Catering
 Couple Table
 Cake Table
 Presidential Table
GLAZING TABLE  2 Layer Cake
 One bowl of fruit punch
 24 Choco Mallow Pops
 24 Cupcakes
VENUE AND  4 hours usage of venue
CHURCH  Flowers Aisle
DECORATIONS  Red Carpet
 Ceiling Decor
 Backdrop / Led Screen
 Entrance Arch
 Elegant Couch
 3 Hours use of Bridal Car
 Give-aways
HOST and DJ  Emcee / Host
 DJ Spinner
PHOTO and VIDEO  Prenup Photoshoot
 20 Print Outs
 USB for Soft Copies
ATTIRE and  Attire / Hair and Makeup
MAKEUP  Bridal Gown, Bridal robe, Bridal Accessories
 Groom Suit
 4 Pairs Entourage with Flowers and HMUA
 3 Bearers
 3 Flower Girls
37
 Both Parents’ Attire
 Flowers
LIGHTS and  Smoke Machine
SOUNDS  Basic Lights and Sounds
 2 Wireless Mic
COORDINATORS  Professional Coordinator
 Event Team
 Full Planning
 Program Flow
 Meetings
 Guideline Kit
PACKAGE Php 163,030.00 (20-30 Pax)
WORTH:
GASTADOR – PACKAGE
DEBUT EVENT
FREEBIES:
 1 Whole Lechon
 Photobooth
 Tiara
38
VENUE CHOICES
 Beverly View
 Casino Espanyol de Cebu
 Chateaux de Busay
 Montebello Villa Hotel
 Bayfront Hotel
 Circa 1900
 SRP Open Grounds
 Fort San Pedro
 Mariners Court
 Waterfront Hotel
INCLUSIONS
FOOD and SET UP  20-30 Pax Catering
 2 Main Courses
 Complimentary Salad
 Cake Table
 Extra Tables and Chairs
SWEETS  2 Layer Cake
 24 Cupcakes
 Desserts / Sweets
VENUE  Debutant Styro Name
DECORATIONS  Backdrop
and OTHER  Entrance Arch
THINGS  Red Carpet
 Elegant Chair
 Invitations
 Give-aways
 18 Roses
 18 Candles
HOST, DJ and  Emcee / Host
PERFORMERS
PHOTO and VIDEO  Prenup Photo
 30 Print Outs
 USB for Soft Copies
ATTIRE and  Debutant Hair and Makeup
MAKEUP  Tiara
LIGHTS and  2 Lights and Sounds
SOUNDS  2 Wireless Mic
COORDINATORS  Professional Coordinator
 Event Team
 Full Planning and Coordination
39
 Program Flow
 Meetings
 Guideline Kit
PACKAGE Php 126,000.00 (20-30 Pax)
WORTH:
D.) SAMPLE QUATATIONS
Sample quotations are provided below
MEETINGS / CONFERENCE PACKAGE
Items Estimated Costs Actual Costs Mark Up

Catering Services and Venue 21,000.00 28,000.00 7,000.00
Desserts / Pastries 3,000.00 5,000.00 2,000.00
40
Venue Decorations 15,000.00 18,000.00 3,000.00
Photo and Video Services 15,000.00 16,000.00 1,000.00
Lights, Sounds and Visual 15,000.00 18,000.00 3,000.00
Extra Tables and Chairs (Optional) 3,000.00 4,000.00 1,000.00
TOTAL 57,000.00 89,000.00 17,000.00
Incentives and others (15%): 13,350.00

Sales Tax (12%): 10,680.00
Contingency Fund (5%): 4,450.00
SUBTOTAL Php 117,930.00
MASS WEDDING PACKAGE

Church 10,000.00 11,000.00 1,000.00
Desserts / Pastries 3,000.00 4,000.00 1,000.00
Church Decorations 15,000.00 17,000.00 2,000.00
Hair and Make Up Services 20,000.00 21,000.00 1,000.00
Photo and Video Services 15,000.00 16,000.00 1,000.00
Bridal Bus 3,000.00 5,000.00 2,000.00
Attire 25,000.00 26,000.00 1,000.00
TOTAL 140,000.00 153,000.00 13,000.00

Sales Tax (12%): 18,360.00
FORDA GO - WEDDING PACKAGE

Church 10,000.00 11,000.00 1,000.00
Desserts / Pastries 3,000.00 3,000.00 0
Church Decorations 15,000.00 16,000.00 1,000.00
41
Give Away / Souvenirs 3,000.00 4,000.00 1,000.00
Bridal Car 3,000.00 4,000.00 1,000.00
Host / Emcee 5,000.00 7,000.00 2,000.00
Performers / DJ 4,000.00 4,000.00 0
Attire 10,000.00 11,000.00 1,000.00
TOTAL 103,000.00 117,00.00 13,000.00

Sales Tax (12%): 14,040.00
GASTADOR - DEBUT PACKAGE

Desserts / Pastries 3,000.00 3,000.00 0
Invitations 3,000.00 4,000.00 1,000.00
Give Away / Souvenirs 3,000.00 4,000.00 1,000.00
Host / Emcee 5,000.00 7,000.00 2,000.00
Performers / DJ 4,000.00 4,000.00 0
Attire 10,000.00 11,000.00 1,000.00
TOTAL 79,000.00 92,000.00 12,000.00

Sales Tax (12%): 11,040.00
E.) SAMPLE PROGRAM INVITATIONS
Below are samples of the Invitation outline for the Debut Event
42
F.) SAMPLE EVENT POSTERS
In this page, the sample posters in various events are emphasize and elaborated to
attract regular and potential clients to inquire and book the products and services offerings of
Victorious Momentous Event Management Company.
43
G.) PROPOSED VENUES
The proposed venues are given and illustrated below to see the
accessibility and how wide the event venues are.
44
WATERFRONT HOTEL CEBU VENUES
Corporate event venues - 100 Persons min. Php. 1,300.00 – 1,100.00 net/person
Personal event venues - 100 Persons min. Php 750.00 – 1,900.00 net/person
Leisure event venues- 100 Persons min. Php 990.00 – 1750.00 net/person
45
ONE CENTRAL HOTEL CEBU VENUES
Molave Grand Ballroom – 250 Pax max. Php. 950.00/PAXX
Molave Uno – 12 Pax max. Php. 550.00/PAXX
Molave Dos – 25 – 30 Pax max. Php. 550.00/PAXX
Molave Tres – 12 Pax max. Php. 550.00/PAXX
Narra Uno – 10 Pax max. Php. 550.00/PAXX
BEVERLY VIEW, CEBU

Rustic Garden – 80 Pax min. Php. 599.00 per head
Glass Pavilion – 70 Pax min. Php. 599.00 per head
Sky Deck – 60 Pax min. Php. 599.00 per head
Kliff – 50 Pax min. Php. 480.00 per head
46
CASINO ESPANYO de CEBU
Barcelona 80 Persons Php. 450.00 per head
Bilbao – 30 Persons Php. 450.00 per head
Madrid – 30 Persons Php. 450.00 per head
Granada – 80 Persons Php. 450.00 per head
Azotea – 50 Persons Php. 450.00 per head
CHATEAUX de BUSAY, CEBU

Event venues - 50 Persons min. Php. 650.00 per head
47
MONTEBELLO VILLA HOTEL, CEBU
Event venues – 50 Person min. Start at: Php. 800.00 per head
BAYFRONT HOTEL, CEBU

Barili Hall – 224 Persons Start at: Php. 650.00 per head
Borbon Hall – 224 Persons Start at: Php. 650.00 per head
48
CIRCA 1900, CEBU
Casa Uno – 50 Persons min. Start at: Php. 795.00 per head
Casa Dos – 50 Persons min. Start at: Php. 795.00 per head
SRP OPEN GROUNDS, CEBU

Event venues - 50 – 100 Persons Start at: Php. 800.00 per head, venue
rental only
49
FORT SAN PEDRO, CEBU
Mondays – Thursdays – 30 – 50 Persons Php. 5,5000.00 venue only
Fridays – Sundays – 30 – 50 Persons Php. 6,5000.00 venue only
MARINERS COURT, CEBU

Event Venue – 50 -100 Persons Php. 18,000.00 venue only
H.) SAMPLE FLOOR PLAN
This section provides sample floor plan of different events we will cater.
It emphasizes the main entrance to the exit, as well as its emergency exits in
case there’s a threat for risk might happen.
50
DEBUT EVENT
SAMPLE FLOOR PLAN
WEDDING / DEBUT / BIRTHDAY / CORPORATE EVENTS

SAMPLE FLOOR PLAN
51
VI. RISK MANAGEMENT
In this section the risk management and its details are provided and emphasized below.
52
RISK IDENTIFICATION
The following checklist items are not exhaustive but can be used as a prompt. You will also need
to consider site and event-specific risks such as drowning if your event is in a reserve that has lakes
Type of Examples Response Contingency Department

Risk Plan Responsible
People  Disorderly unruly *Immediate action *Ensure  Event
Hazardous behavior of response team mitigation and Director
Material  Complaints safety  Event team
 Chemical Hazards *Provide first aids measures.  Medical
 Public accessing non- Team /
public areas of event *Communicate and *Secure and Response
 Pyrotechnics/Fireworks brief professionally designate Team
 Misuse of amusements with various medical and  Security
and rides individuals response team
 Fuels i.e., Petrol, LPG,
*Provide one event *Secure and
Diesel
team member to provide
 Drug and/or Alcohol
answer and checklists of
affected persons.
accommodate hazardous
 Criminal Activity complaints from equipment
clients.
*Emphasize
properly the
event packages
to prevent
complaints
*Ensure that all

event team
were trained for
handling
complaints and
any violent
reactions from
clients.
Technical  Overcrowding *Immediate action *Secure site or  Event

Managemen  Lack of staff briefing of response team location Director
t  Medical Emergency (i.e. measurements  Event team
Heart Attack) *Provide first aids and  Medical
 Loss of children assessments
Team /
 Communications failure *Designation of
security personnel *Ensure event Response
 Water Team
Hazard ‐ drowning team meetings
*Communicate ahead of time  Security
Water failure
Professionally with
 Lack of patron
various individuals *Secure and
awareness of facility
designate
53
locations *Provide proper medical and
 Toilet failure signages response team
 Unregistered food
vendors *Secure
Signages
Trip/Slip  Unsafe temporary *Immediate action *Ensure  Event

Hazards structures of response team mitigation and Director
 Electrical cables safety  Event team
 Extreme weather *Provide first aids measures.
 Medical
 Uneven ground, loose Team /
surfaces *Check all the *Secure and
hazardous designate Response
 Electrocution/shorting Team
out equipment medical and
response team  Security
 Flooring design/surface
*Bring additional  Suppliers
 Fire
equipment to *Secure and
 Lighting
protect the event provide
 Climbing for vantage form unwanted checklists of
points circumstances hazardous
(weather) equipment
*Designation of *Emphasize
security personnel properly the
event packages
*Communicate to prevent
Professionally with complaints
various individuals
*Secure back
*Provide proper up plans
signages
*Ensure
additional
equipment
Health  Traffic congestion *Immediate action *Ensure

 Food poisoning of response team mitigation and
 Collisions safety
 Disease outbreak * Check road measures.
 Emergency Services availability
access *Secure and
 Excessive noise levels *Provide first aids designate
medical and
*Check all the response team
hazardous
equipment *Secure and
provide
checklists of
hazardous
equipment
*Emphasize
54
properly the
event packages
to prevent
complaints
*Secure back
up plans
*Ensure
additional
equipment
Vehicular  Lack of parking spaces *Contact rental *Secure car  Event

 Unexpected car damaged parking spaces parking Director
 Event Team
*Contact Car *Ensure back
rentals up rental car
spaces
*Seek for Car shop
or mechanic *Secure
services Mechanic
services and car
shops contact
details
Accessibilit  Inadequate seating space *Provide *Secure chairs  Event
y  Inaccessible toilet additional chairs and table Director
facilities and tables services  Event Team
 Event
*Provide other *Ensure toilet Supplier
toilet facilities facilities are
available if not,
*Secure other
toilet facilities
Waste  Inadequate number of *Provide various *Ensure contact  Event
toilets additional bins details of waste Director
 Lack of waste bins personnel  Event Team
 Inadequate maintenance *Immediate action  Waste and
of toilets of waste personnel *Ensure toilet Concierge
 Inadequate facilities are Personnel
emptying/cleaning of *Provide team to available if not,
bins assist trashes,
 Needles/ Syringes especially needles *Secure other
 Litter collection or syringes toilet facilities
B.) HANDLING COMPLAINTS
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Problem and challenges will always occur especially in executing the event management. If
a problem occurs or if the client was not satisfied or does not meet his/her perception in the event,
the event company will handle it to prevent unsatisfactory reputation of the event management
company. Therefore, the event management company will seek and provide plans to prevent it.
There are 5 rules in handling complaints of customers.
 Have a strategic plan - Have a clear, flexible welcoming and open policy on complaints. A
complaint is a gift came from the clients/customer because it is where the event company see
what areas or processes will need improvement.
 Train each event team member in handling complaints- Give them confidence to tackle the
difficulties and complaints of clients, and let them plan out response or actions to it. It is one
of the strategies if the event director cannot face the client or has an urgent meeting.
 Properly disseminate tasks and instructions – This will prevent problem and complaints from
occurring.
 Ensure that you can process all complaints from all sources - There are 4 main ways to
complain – in person, by telephone, by mail, by email/internet. Your organization/event team
must be able to handle all of these efficiently.
 Give complaining enough priority and authority – Event team members should be aware that
complaints are a top priority for the event operation, and anyone who deals with them must
have sufficient authority to resolve them completely.
 Set up processes to log and analyze all complaints and share with everyone – the event
company will learn a lot about problems with internal processes, training, specific
employees/managers, and product for free, it can also help the event company find the areas
that needs improvement.
PROCESSES AND ACTIONS

 Thank the customer for complaining and listen carefully - Say sorry for the problem that has
happened. This is not an admission of guilt and it does demonstrate respect for the customer.
 Listen Carefully and put yourself in his/her situation - Person who are handling complaints
must have active listening and must focus on the context of the client’s complaints to
provide and execute response and solutions. This will instantly give the event company an
advantage, as the event team not only will have more empathy with the customer, but also
the event team know the business better than them and so can hopefully see the solution
quicker.
 Understand the client and start with the view that the customer has a valid point - It is true
that there are some professional complainers, but they are in the minority. If event company
56
are a local base, the event team probably know them anyway. Accepting the customer may
well have a point can trigger ideas for an acceptable resolution.
 Show empathy – Provide anything you can offer like water, a chair to sit and a room for
private conversation to a customer for them to stay calm, and resolve problems privately.
This will also let the clients know that you sincerely care for them.
 Get all the facts first or seek for evidences - Let the customer give all information. This will
help the event company fully understand the situation and, if the customer is emotional, this
will give them time to calm down. Don’t offer the complainant a gift straight away. It’s very
tempting to give the customer a gift, or vouchers. In many cases it is good service, but too
often it is done instead of solving the problem, which can lead to more complaints about the
same thing because it hasn’t been fixed.
 Correct the mistakes or resolve the problem – Provide achievable and possible response to
the complaints by being objective and professional. Make sure that your responses are align
on the problem and quick.
 Learn from every complaint – This will give the event company the time to change and
innovate the processes and ways of executing the services. It is where the event company
learn and see problems of the event processes and needs for improvements. Fix the process:
Train event team in the issue and eliminate the fault. Wherever possible let the complaining
customer know that they have helped you resolve a problem. They’ll come back again and
again and will probably spread the word.
 Minimize reasons for complaints – Assess areas that needs development and quickly
innovate achievable response. Do frequent assessment in the event processes, scan and
understand evaluation forms.
 Always respond - In person complainers hopefully always get dealt with, but make sure that
everyone who complains on the telephone, by letter, or by E-mail gets a rapid and
appropriate response.
 Listen to your event team – Always seek for suggestions and other opinions because some of
them might help the function or the execution of the services you have and it will also
prevent challenges or complaints to occur. They nearly always care about your company and
doing a good job and are much closer to the customers than you are. Ask their views
regularly and make changes when they are sensible. Make sure their complaints are handled
too.
 Lead by example – As the event director, you should be the role model in your event team
because this will affect their performance if your management is good and fair. It’s not that
your staff don’t listen to what you say, it’s that they do listen, so make sure that you are
always setting the right example and giving complaints your personal priority. Reward good
complaints handling.
Emergency Contact Details - Cebu
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FIRE
CEBU CITY FIRE DEPARTMENT - Dial 160 from any landline within Cebu City
Cebu Fil-Chinese Volunteer Fire Brigade: +63.32.254-0200 | +63.32.254-0300 | +63918-909-9785
Mandaue City, Cebu Fire Department: +63.32.344-4747 or hotline +63.32.344-3364
Talamban, Cebu Fire Department: +63.32.344-9200
Talisay City, Cebu Fire Department +63.32.272-8277
Minglanilla, Cebu Fire Department: +63.32.273-2830
Argao, Cebu Fire Department: +63.32.367-7680
CITOM
CITOM (City Traffic Operations Management) - for car accidents call Citom
CITOM Cebu: +63.32.253-9211
CITOM Mandaue: +63.32.344-6314
AMBULANCE
ERUF (Emergency Unit Rescue Foundation)- Dial 161 from any landline within Cebu
ERUF Banilad: +63.32.233-9300
ERUF Lapu Lapu: +63.32.340-2994
ERUF Abellana Sports Complex: +63.32.255-7287
HOSPITALS - CEBU
Chong Hua Hospital: +63.32.255-8000
Cebu Doctor's Hospital: +63.32.255-5555
Perpetual Succour Hospital +63.32.233-8620
Cebu Velez General Hospital: +63.32.253-1871
Cebu City Medical Center: +63.32.255-7141
Mandaue City Hospital: 345-9739 to 42
Vicente Sotto Memorial Medical Center: +63.32.255-1591
Vicente Gullas Memorial Hospital: +63.32.346-9292
North General Hospital (Northgen): +63.32.343-7777
Mactan Doctor's Community Hospital: +63.32.341-0000
Lapulapu District Hospital: +63.32.340-0248
Argao Rural Unit: +63.32.367-7500
Isidro Kintanar Memorial Hospital (Argao): +63.32.367-7500
Philippine National Red Cross - Cebu: +253-4611
Badian District Hospital: +63.32.475-5592
POLICE
CEBU CITY POLICE DEPARTMENT - Dial 166 from any landline within Cebu City
Carbon Police Station: +63.32.256-2192 or +63.32.254-8635
Waterfront Police Station: +63.32.254-6968
Mabolo Police Station: +63.32.233-6793
Mobile Patrol Group: +63.32.233-2178
Theft and Robbery Section: +63.32.233-0202
SWAT: +63.32.235-9666
Fuente Osmena Police Station: +63.32.256-2194 | +63.32.255-7350
Guadalupe Police Station: +63.32.256-2193
Mandaue Police Station +63.32.344-1200
Pardo Police Station: +63.32.273-3642
Punta Princesa Police Station: +63.32.261-7507
Minglanilla Police Station: +63.32.272-6662
Mambaling Police Station: +63.32.261-9804
Naga Police Station: +63.32.489-8808
San Nicolas Police Station: +63.32.261-9788
Talamban Police Station: +63.32.244-7400
Argao Police Station: +63.32.367-7166
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VII. SAFETY PRACTICES AND PROTOCOLS
This section emphasizes the safety protocols and procedures of the event, as well as
the safety practices for stakeholders, partnerships and organizing team.
A. General hygiene and safety practices
1. Personal Hygiene and Safety for Organizing Team
 Wear an appropriate and well-lifted face mask if required (during event, common
areas, wherever and whatever in contact with guests and/or co-workers.
 Wash hands with soap and clean water.
 Maintain high standard of personal hygiene.
 Change uniform if necessary and use appropriate clothes for the event, including
gloves, footwear and appropriate mask for handling foods and beverages (both guests
and organizing team.)
 Others:
 If staff have symptoms of Covid-19 or positive for the virus, they should not come to
work. If the situation occurs while at work, the organizing member must not continue
to work and isolate themselves in accordance with the local health regulations.
 Employers or Event Director or Manager must provide health equipment, including
body temperature screening machine to mitigate the spreading of the virus. In
addition, they must assess symptoms of staff prior to entering the facility, and
consider rapid tests for suspected cases or as a routine procedure.
2. Sanitation Facilities for Employees
 Handwashing stations or hand sanitizers in multiple locations.

 Use touch-free stations, where possible.
 Make sure restrooms are well stocked with soap and drying materials.
 Provide readily available additional face masks for guests and organizing team,
and face shield if necessary, for organizing team.
3. Safety and Hygiene Planning and communication
 Event Director and/or Manager must look for safety signs and reminders in the event
venue.
 Post signs and reminders at the entrance and in strategic places that also considers the
persons with special needs.
59
 Provide security team to limit and close the event venue to prevent any harmful
activities and unwanted circumstances.
4. Vaccination Information
 Clients and customers can guarantee that all employees, accredited suppliers and
sponsorships are all vaccinated
 Clients and attendees must be vaccinated with Covid-19 Pandemic Vaccines to
prevent spreading the Covid-19 Virus.
Accepted Vaccines:
 Pfizer – BioNTech
 Moderna
 AstraZeneca-Oxford
 Serum Institute of India: Covishield
 Sinopharm
 Sinovac – CoronaVac
 Johnsons and Johnsons
5. Emergency Preparedness
 Event Director and/or Managers must secure health and safety personnel to
assist guests or organizing team if unwanted circumstances occurs.
 Establish and secure direct links and contact information with local and public
health authorities.
 Report immediately to take necessary guidelines and actions from the local
health authorities and other relevant personnel for any accidents or illnesses.
 Follow the preventive procedures and regulations of the local and government
authorities.
Others:
 Consider the settings or event venue (indoors and outdoors)
 Duration of the event
 Number of participants, guests, and organizers.
 Consider all the hygiene, safety and health measurements for all people
involve in the event.
 Provide necessary health and safety gears for staff and guests.
 The event must be accommodating to different types of individual including
persons with special attention and needs.
 Share records and build up capabilities and knowledge of staff by providing
additional skills and trainings (health and safety trainings.
60
VIII. LEGAL CONTRACTS
Letter of Intent
Hon. Joshua Kyle Pangan

Barangay Chairman
F. Jaca St. Inayawan Cebu City
61
November 1, 2022
Dear Chairman Pangan,
I was informed last Friday, October 28, 2022, by your Events Committee and SK Councilors
that you are looking for an event organizer for the upcoming 18th Birthday of your daughter on
November 1, 2022.
Our company is writing this letter to your good office and we would like to be part of your
daughter’s special occasion. In connection with this attached is our proposal for that said event.
If you have any questions feel free to ask and contact us through our contact information and
email address. Cellphone No: 0966-780-0416 Email Address:
VandMEventManagement@yahoo.com
We are looking forward to work with you in this event and in the future.
Truly yours,
Padigos, Jhan Dale T.

CEO/Event Director
Victorious Momentous Event Management
MEMORAMDUM OF AGREEMENT
This Wedding Planner from Victorious Momentous Event Management. The Contract (the “Contract”) is
entered into _____________ (the “Effective Date”), by and between ___________, with an address of F. Jaca St.
Inayawan Cebu City, Cebu Philippines 6000,(the “Client”) with an address of F. Jaca St. Sitio Plus Inayawan
Cebu City, Cebu Philippines, 6000, (the “Planner”), also individually referred to as “Party”, and collectively “the
Parties.”
62

1. Wedding Details.
Wedding Date: _______________________________ (the “Wedding Day”)
Ceremony Location: _______________________________
Reception Location: _______________________________

2. Planner Duties. The Client engages the Planner’s services to perform the following duties with regards to
the event:
 Unlimited consultations via email and/or telephone.
Planner’s phone Number: 0966-780-0416
Planner’s Email Address: www.VandMEventM.com.ph
Client’s phone Number: 0966-780-0417
Client’s Email Address: JoshuaKP20@gmail.com
 Scheduled face to face consultations (due to pandemic). Be advised, extra costs will be incurred for travel
expenses if the meeting is more than __x__ miles from the Planner’s home/office.
 Assistance with budget and breakdown of costs.

 Discussion of and development of theme/style for the wedding.
 Find all suppliers and/or service providers.
 Management and coordination with ceremony and reception location personnel.
 Management of all suppliers and/or service providers. Be advised, extra costs will be
incurred for travel expenses for any travel more than ______ miles from the Planner’s
home/office.
 Visit ceremony and reception location prior to Wedding Day.
 Provide a detailed timeline to suppliers and/or service providers and bridal party.
 Confirmation and follow-up with all suppliers and/or service providers 1-2 weeks prior to
Wedding Day.
 Day of coordination and supervision until December 1, 2023
3. Payment. The Parties agree to the following Payment and Payment Terms:
Total Fee for Services: _________________________________________________________
Non-Refundable Deposit Due Upon Execution of Contract: 70%
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Balance Due: __________________________________________________________________
Balance Due Date: ____________________________________________________________
4. Cancellation.
By Client. The Client may cancel this Contract at any time. If the Client cancels up to 14 days prior to the
Wedding Day, the Client will be entitled to a full refund, except for the non-refundable deposit. If the Client
cancels between 10 and up to 5 days prior to the Wedding Day, the Client will be entitled to a fifty percent (50%)
refund. If the Client cancels less than 14 days prior to the Wedding Day, the Client will not be entitled to a refund.
By Planner. The Planner may cancel this Contract at any time. If the Planner cancels, the Planner must provide a
suitable, replacement planner, subject to the Client’s approval, which shall be obtained in writing. In the
alternative, the Planner shall refund all monies previously paid by the Client, including any non-refundable
deposits. In the event the Planner finds a suitable replacement planner, the Planner shall forward all monies
previously paid by the Client to the replacement planner, less any monies the replacement planner agrees have
been earned by the Planner for services performed until the date of cancellation.
5. Planner Limitation of Liability. The Planner will endeavor to find top suppliers and/or service providers.
However, the Planner does not guarantee any suppliers’ and/or service providers’ performance and/or
product. The Planner will not be responsible for any supplier and/or service provider performance and/or
product. In the event the Client changes the date of the wedding, the Planner will make every effort to
accommodate, but the Planner’s availability is not guaranteed for any other date than the date stated
above.
6. Dispute Resolution and Legal Fees. In the event of a dispute arising out of this Contract that cannot be
resolved by mutual agreement, the Parties agree to engage in mediation. If the matter cannot be resolved
through mediation, and legal action ensues, the successful Party will be entitled to its legal fees, including,
but not limited to its attorneys’ fees.
7. Severability. In the event any provision of this Contract is deemed invalid or unenforceable, in whole or in
part, that part shall be severed from the remainder of the Contract and all other provisions will continue in
full force and effect as valid and enforceable.
8. Legal and Binding Agreement. This Contract is legal and binding between the Parties as stated above.
This Contract may be entered into and is legal and binding both in the United States and throughout
Europe. The Parties each represent that they have the authority to enter into this Contract.
9. Governing Law and Jurisdiction. The Parties agree that this Contract shall be governed by the State and/or
Country in which the wedding will occur.
10. Entire Agreement. The Parties acknowledge and agree that this Contract represents the entire agreement
between the Parties. In the event that the Parties desire to change, add, or otherwise modify any terms,
they shall do so in writing to be signed by both parties.
11. Acts of God. If an act of God, such as a fire, flood, earthquake or other natural calamity shall cause you to
cancel your wedding; The company will require payment only for the time actually spent planning your
wedding.
12. Covid-19 health protocols
 Maintain social distancing.
 Always wear mask when meeting and during the entire event.
 During the event, everyone is encouraged to follow health protocols and guidelines.
 Attendees are encouraged to get the Covid-19 vaccination and stay up-to-date on vaccines.
64
 Wash your hands frequently, use hand sanitizer as needed, and avoid touching your face.
 Self-assessment – If you are feeling unwell and/or experiencing symptoms of COVID-19, you
should not attend

The Parties agree to the terms and conditions set forth above as demonstrated by their signatures as follows:
CLIENT
Signed: ____________________
Name: Hannah Monatana
Date: December 7, 2023
PLANNER
Signed: __________________
Name: Destiny Joy Ardina
Date: December 7, 2023
Event Planning Contract

PARTIES
This event planning contract (hereinafter referred to as the “Contract”) is entered into on
(the “Effective Date”), by and between ,
with an address of , (hereinafter referred to as the “Client”) and
, with an address of , (hereinafter referred to as the
“Planner”) (collectively referred to as the “Parties”).
EVENT BACKGROUND
- The event will take place on , on which date(s) the Client plans to hold
the event described below:
65
- The Client hereby engages the Planner to perform the following duties relevant to the event:
PLANNER DUTIES
- The Planner is required to obtain written consent from the Client prior to entering into any
contractual agreements or issuing deposits or invoices.
PAYMENTS
- The Client hereby agrees to pay the Planner an amount of for the services
performed.
- The Planner will provide an invoice at the time of the payment.
CANCELLATION POLICY
- The Client is entitled to cancel this Contract at any given time.
- The Client is entitled to a full refund in the event that he/she cancels days
before the beginning of the event.
- n the event that the Client cancels less than days before the beginning of
the event, he/she will not be entitled to a refund.
DISPUTE RESOLUTION ALTERNATIVES

- Any dispute or difference whatsoever arising out of, or in connection with, this Contract shall
be submitted to arbitration/mediation/negotiation (circle one) in accordance with, and subject
to the laws of .
LEGAL FEES
- In the event of a dispute that results in legal action, the successful party will be entitled to the
legal fees, such as attorney’s fees or other.
SEVERABILITY
- In the event that any provision of this Contract is found to be void and unenforceable by a
66
court of competent jurisdiction, then the remaining provisions will remain in force in
accordance with the Parties’ intention.
ENTIRE AGREEMENT
- This Contract contains the entire agreement and understanding among the Parties to it with
respect to its subject matter, and supersedes all prior agreements, understandings,
inducements and conditions, express or implied, oral or written, of any nature whatsoever
with respect to its subject matter. The express terms of the Contract control and supersede
any course of performance and/or usage of the trade inconsistent with any of its terms.
GOVERNING LAW
- This Contract shall be governed by and construed in accordance with the laws of
.
SIGNATURE AND DATE
- The Parties hereby agree to the terms and conditions set forth in this Contract and such is
demonstrated by their signatures below:
CLIENT PLANNER
Name: Name:
Signature: _________________________ Signature:
Date: _________________________ Date: _________________________
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Contract for Supplier
These parties to this contract are _________________ (hereafter “Host”) and

______________ (hereafter “Supplier”).
Whereas, Victorious Momentous Event Management is hosting and event known as

____________ to occur at ____________ on __________, beginning at ______ and has the
right to license concessions to vend at and during the event, and
Whereas, Victorious Momentous Event Management Paid Suppliers desires to supply

_________ at and during said Event, and
Whereas, has Host paid the sum of ________ for a license to supply at and during said
Event,
Now, therefore, the parties agree as follows:

6. Supplier shall have access to the location agreed upon by the event type no
less than 3 hours before the Event’s commencement for the purpose of setting up
Supplier’s equipment, goods and other necessary and reasonable to supply at the
location.
7. Supplier shall not supply any goods or services other than those described herein
at and during the Event without Host’s written consent…
8. Supplier’s staff shall be clothed, groomed in a clean, neat fashion and shall
conduct themselves in an orderly fashion.
9. No loud music, noisy devices shall be used by the Supplier’s staff at the location.
10. Supplier shall have access to the location for up to 2 hours after the Event’s
conclusion at 8:00 pm to dismantle and remove all things brought to the location
by the Supplier. Supplier shall leave the location clean of trash and substantially
in the condition it was before Supplier occupied it.
11. Supplier hereby agrees to indemnify and hold harmless the Host against any
damages or claims that may arise in connection with Supplier’s presence at the
Event and Supplier’s activities of any kind.
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In witness to their agreement to the terms of this contract, the parties affix their signatures
below.
_____________________ _______________________
Host’s signature and date Supplier’s signature and date
Address; _____________________ Address: _____________________

City: ________________________ City: ________________________
Province: ____________________ Province: ____________________
Zip Code: ____________________ Zip Code: ____________________
This Contract is tagged with these keywords: vendor, vending, vendor contract,
concession, fair, expo, event, vendor license, vendor permit.
69
Contract for the Venue
This contract is for the rental of a venue that is made on this day, _________, by and
between __________, hereafter referred to as the Owner, and _________________, hereafter
referred to as the Renter.
Whereas, the Renter desires to temporarily rent, occupy, and make use of the Owner’s
venue, located ate ________________ and known as _____________, and
Whereas, the Owner agrees to such rental, occupation, and use in consideration of certain
payments and covenants herein enumerated;
Now, therefore, the parties agree to the following terms and conditions:
1. The Renter shall pay to the Owner the sum of __________ no later than _______
(recommended; 30 days before the commencement of the rental period). Of this
amount _________ is non-refundable deposit that will be applied to rental charges
upon final settlement of accounts. The remainder, ___________, is a
damages/security deposit which will be returned to the Renter upon settlement,
minus any charges for actual damages done to the venue by Renter or his/her
associates.
2. The Renter shall have access to and use of the venue from ________to
_________ for the purpose of hosting the Renter’s Event. The owner shall
provide to Renter all keys, access control codes, and other items necessary to give
Renter such access no later than __________.
3. The full rental fee for the use of the venue described in (2) above shall be
_________ in (1) above, shall be payable to the Owner upon the expiration of the
rental period described in (2) above.
4. Within 24 hours of the rental period’s expiration, Renter shall tender to Owner the
rental fee balance due, and all keys and other access control devices in his/her
possession.
5. Renter shall remove all personal property, trash, and other items that were not
present in the venue when Renter took control of it.
6. Upon Renter’s completion of his/her obligations under (4) and (5) above, the
Owner shall return to Renter the security deposit minus any amounts deemed
necessary to repair damages inflicted upon the venue by Renter and/or Renter’s
associates, guests, invitees, contractors, and all other persons whatsoever who
70
enter the venue during the rental period, whether or not such persons did so with
Renter’s knowledge or consent.
7. In the event, that Renter fails to pay the balance due within the time period agreed
upon in this contract, interest shall accrue upon the unpaid balance at the rate of X
% per year until its paid. The Renter shall also be liable to the owner for any legal
fees, court, costs, and other expenses associated within the collection.
8. Renter will be liable for any physical damages, legal actions, and/or loss of
reputation or business opportunities that the Owner may incur as a consequence of
the actions of the Renter or any of the Renter’s guests while the Renter in control
of the venue, and shall indemnify and hold harmless the Owner against any legal
actions which may arise from Renter’s use of the venue.
9. Any disputes arising under this contract shall be adjudicated in the Owner’s local
jurisdiction.
In witness of their understanding of any agreement to the terms and conditions

herein contained, the parties affix their signatures below.
Both parties whose signatures appear hereby warrant that they are fully authorized
and entitled to enter into this agreement, and do so agree on the dates written below
by affixing their signatures below.
_________________________________
_______________________________
Renter’s Signature and Date Owner’s Signature and Date
__________________________________ ________________________________
Renter’s Printed Name Owner’s Printed Name
__________________________________ ________________________________
Renter’s Address Owner’s Address
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Event Sponsorship Agreement
Victorious Momentous Event Management, henceforth known as “Company, and Globe”

henceforth known as “Sponsor,” enter into this agreement freely and willingly on the
__________.
The covenants of this agreement are as follows:
The Event
Sponsor agrees to provide sponsorship (details below) for the __(event)___.
The Sponsorship
Sponsor agrees to provide Company with _(amount provided or given)_ for the Event.
Credit
In exchange for this sponsorship, Company agrees to ____________.
Delivery
Sponsor agrees that the item(s) listed above will be delivered to Company no later than
_____________, via any delivery or shipping courier.
Relationship
This agreement represents the only relationship between Company and Sponsor. No other
relationship between two entities, implied or otherwise.
_______________________________________
Sponsor Printed Name and Signature
_______________________________________
Company Represntative Name and Signiture
72
IX. SUPPLEMENTARY INFORMATION / APPENDICES
Below is the proprietor’s information as well as its supplementary information and
appendices.
A.) CURRICULM VITAE
PADIGOS, JHAN DALE T.

PRESENT ADDRESS: Sitio Plus F. Jaca St Inayawan Cebu City,
Philippines 6000
EMAIL ADDRESS: main.19000660@ccnu.edu.ph
jaaaaydeyl20@gmail.com
LinkedIn: https://www.linkedin.com/in/jhan-dale
MOBILE No.: 09667800416
OBJECTIVE
A passionate young Tourism, Hospitality, and Service Management professional currently
exploring a carrier that will diversify my skills as a part of a larger organization and that would allow me
to contribute to its growth and success. I have the drive and determination to be trained to achieve work
efficacy. Moreover, I would like to experience working with professionals to be effective in different
areas to achieve a common goal.
PERSONAL INFORMATION
NAME: Padigos, Jhan Dale T.

PLACE OF BIRTH: Cebu City
DATE OF BIRTH: Feb. 01,2000
GENDER: Male
CIVIL STATUS: Single
NATIONALITY: Filipino
RELIGION: Roman Catholic
DIALTECTS: English and Filipino
ACADEMIC HISTORY
UNDERGRADUATE STUDIES Bachelor of Science in Tourism Management
Major in Travel and Hospitality Service Management
Cebu Normal University
Main Campus
Osmeña Blvd, Cebu City, 6000
(Ay 2019 – Present)
73
SENIOR HIGH SCHOOL Accountancy, Business, and Management
CBD College, Inc.
F. Jaca St., Inayawan Cebu City
With Higher Honor
(S.Y. 2018 – 2019)
JUNIOR HIGH SCHOOL CBD College, Inc.

F. Jaca St., Inayawan, Cebu City
With Honor
S.Y. 2016 – 2017
BASIC EDUCATION CBD College, Inc.

F. Jaca St., Inayawan, Cebu City
Top Student
S.Y. 2011 – 2012
COMPETENCIES, TECHNICAL AND SOFT SKILLS

 Basic Tour Guiding
 Basic Foreign Language (French)
 Basic Computer Skills (MS Office)
 Basic Front Office Management
 Good Communication Written skills
 Leadership skills
 Dedicated and hardworking individual.
 Willing to adapt learn, and be trained.
 Tolerant and flexible to different situations.
 Self–motivated.
 Ability to amalgamate with diverse individuals.
GRANTS AND SCHOLARSHIPS

 ESC Grantee (2019)
 Scholar of the Commission on Higher Education (2019 – Present)
TRAININGS, IMMERSIONS, SEMINARS AND WEBINARS

March 2019 Assistant Men Midwife
Well Family Midwife Clinic
Cogon Pardo Cebu City Philippines
April 2021 “Re-imagining the Heart of Filipino Tourism and

Hospitality in the New Normal”
College of International Tourism and Hospitality; via Zoom
Lipa City Colleges
May 2022 “TouRise as One: Kickstarting the Recovery of the Tourism”

Cebu Normal University-Main; via Zoom
Osmeña Boulevard, Cebu City, Cebu, Philippines
74
July – August 2021 Tour Operator - Intern
Airmazing Travel, Tours, Consultancy Services
August 2021 “Disability Rights Awareness and Disability Sensitivity

In Tourism and Hospitality Industry”
Department Of Tourism; via Zoom
Corner of Legaspi and Mj Cuenco Streets Cebu City
September 2021 “Tourism for Inclusive Growth”

Cebu Normal University-Main; via Zoom
CERTIFICATIONS
2019 – 2022 Academic Awardee – BSTM – THSM
Cebu Normal University-Main
CHARACTER REFERENCES
MS. CLAREZIEL D. LADRINGAN, MBA

Faculty Member, Tourism Management Department
Cebu Normal University-Main Campus
Email: ladringanclareziel@gmail.com
ladringanc@cnu.edu.ph
Contact No: +639172069697
MRS. SHEILA NOREEN B. MACAN

College Instructor – Talisay City College
Talisay City, Cebu
Junior High School Teacher – CBD College, Inc. F. Jaca St., Inayawan, Cebu City
Email: shingnicole123@gmail.com
Contact No: +63 936 784 5905
MRS. CRISTIAN MAE A. NAVARRO

Bureau of Fire Protection Officer II
Cebu City Philippines
Email: cristianmae1120@gmail.com
Contact No: +63 955 177 2177
MR. ROSMANN JOANNE PENIEL B. CABO

Airforce Admin.
Mactan Benito Ebuen Air Base, Pajo,
Lapu-Lapu City, Cebu
Email:
Contact No: +63 923 171 3827
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B.) PERMITS AND LICENSES
The required Business Certificates that allows the Victorious Momentous Event
Management Company to operate and manage various events of our clients.
Diswell-beingThis portfolio is made for educational purposes only; these photos belong to the
rightful owners.
76
C.) SPONSORSHIPS AND ACCREDITED SUPPLIER
In this Page the some of the accredited suppliers and sponsorships of the Victorious
Momentous Event Management Company are provided below.
SPONSORSHIPS
ACCREDITED SUPPLIER
77
D.) EVALUATRION FORM
Event: _________________________________________________________________
Date/Time: _____________________________________________________________
Locations: ______________________________________________________________
Objective/Goals: _________________________________________________________
Please circle the desire answers.
Evaluate the Following

4 - Excellence 3 – Good 2 – Average 1 – Poor
 Meetings 1 2 3 4
 Invitations 1 2 3 4
 Posters / Signs 1 2 3 4
 Flow of the event 1 2 3 4
 Decorations 1 2 3 4
 Promotions 1 2 3 4
 Event Team 1 2 3 4
 Division of Responsibilities 1 2 3 4
 Risk Management 1 2 3 4
 Products and Services 1 2 3 4
Please provide a brief answer:
1. Were the expectations are met? Why or why not?
__________________________________________________________________
__________________________________________________________________
2. Were the strategic objectives met? Why or why not?

__________________________________________________________________
__________________________________________________________________
3. Did the event remain on the desirable budget? If no, why?

__________________________________________________________________
__________________________________________________________________
4. What areas worked well?
78
__________________________________________________________________
__________________________________________________________________
5. Were there any unforeseen problems or challenges?

__________________________________________________________________
__________________________________________________________________
6. What improvements would you recommend?
__________________________________________________________________
__________________________________________________________________
7. Additional Comments/Notes/Suggstions
__________________________________________________________________
__________________________________________________________________
79
X. REFERENCES
Event Manager Job Description, Skills, and Salary (nigcareers.com)

Coordinator Security Job Description | Velvet Jobs
Marketing Specialist Job Description [Updated for 2022] (indeed.com)
Event Planner Assistant Job Description, Duties, and Responsibilities | Job Description and
Resume Examples
Audio Technician Job Description (betterteam.com)
Handling complaints ⋆ Institute of Customer Service
One Central Hotel | Affordable Luxury Hotel in Cebu Philippines
Top 10 Affordable Wedding Venues in Cebu City | UNIQUE - Wedding & Events (carlo-
yu.com)
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Victorious Event Planning

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Victorious Event Planning

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VICTORIOUS MOMENTOUS

Proprietor’s Name: Mr. Jhan Dale T. Padigos

I. EXECUTIVE SUMMARRY -----------------------------------------------------------------

II. BUSINESS DESCRIPTION AND STRUCTURE

III. MARKET ANALYSIS

A. Target Market and Market Strategies -------------------------------------------------------------

IV. ORGANIZATIONAL AND MANAGEMENT

A. Organizational Structure --------------------------------------------------------------------------- 20

A. Products and Services -------------------------------------------------------------------------------

VI. RISK MANAGEMENT

A. Risk Identification ---------------------------------------------------------------------------------- 52

VII. SAFETY PRACTICES AND PROTOCOLS --------------------------------------------

VIII. LEGAL CONTRACTS ---------------------------------------------------------------------- 61

IX. SUPPLEMENTARY INFORMATION/APPENDICES

A. Curriculum Vitae ------------------------------------------------------------------------------------

Victorious Momentous Event Management is a company that offers various event-

All Mr. Padigos focus is for people to be able to celebrate their victorious

II. BUSINESS DESCRITION AND STRUCTURE

Victorious Momentous is structured to satisfy the expectations of the always-changing

 Always on top of the Organizing Specialists in the City.

 To perform and provide excellent and quality products and services.

Our Mission is to professionally render valuable initiatives providing unique and

To achieve client satisfaction by providing personalized and exclusive experiences

F.) COMPANY DETAILS

G.) VALUE PROPOSITION

b. Products and Services

c. Costs and Benefits.

d. Competitors in the Market

H.) KEY GROWTH AND SUCCESS FACTORS

I – INNOVATIONS – Through different trends brought by time, the event company

C – COMMUNICATION – Communication is our top-notch priority to provide

R – REVENUE – One of the focused of the event company is its revenue.

Y – YOU – The Victorious Momentous Event Management Company prioritized its

I.) FORM OF BUSINESS

Victorious Momentous Event Management Company a sole proprietorship of Mr.

The Victorious Momentous Event Management Company’s suppliers are those

III. MARKET ANALYSIS

Victorious Momentous Event Management Company uses different marketing strategies

Moreover, Victorious Momentous Event Management Company adapt to the

A.) Target Market

 Social Media Strategies

 Word of Mouth Marketing Strategies

 Flyers, Brochures and Business Cards

Target  Debutant  Debutant  Local individuals

Key  Caters event in  Caters event in  Adaptive to

Lowest – 1 Moderate – 2 Highest - 3

Factors COMPANY #1 COMPANY #2 Victorious Momentous

Date Established: 2017 2017 2019

Nevertheless, the Victorious Momentous Event Management Company provides different

D.) UNIQUE SELLING POINT

IV. ORGANIZATIONAL AND MANAGEMENT / HUMAN RESOURCES

A.) ORGANIZATIONAL STRUCTURE

B.) HUMAN RESOURCE

Finance Coordinator  Responsible for Accounting,  Bachelor’s Degree

C.) PROFESSIONAL FEE PLAN

POSITION PROFESSIONAL BONUSES INCENTIVES INSURANCE

TOTAL LABOR Php 34,000.00

D.) EVENT TEAM UNIFORM

E.) EMPLOYEE TRAINING AND MEMBERSHIP PLANS

EMPLOYEE TRAINING PLAN

Safety measures and procedures must be acquired by the

 Improves diversity or inclusivity in the company culture.

Subject line: Applicant to vacant <Position Title>

Technical  Overcrowding Immediate action Secure site or  Event

Trip/Slip  Unsafe temporary Immediate action Ensure  Event

Health  Traffic congestion Immediate action Ensure

Vehicular  Lack of parking spaces Contact rental Secure car  Event