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BREAKDOWN OF ICT
WINDOWS 10
HOW TO CLEAN YOUR COMPUTER?
Window’s is Microsoft’s flagship operating
system. 1. Dust your keyboard using compressed air
Unified operating system that can run across 2. Wipe down your monitor
multiple platforms. 3. Get rid of your mouse’s dust and particles
Windows-as-a-service strategy. 4. Clean your system thoroughly
Windows is a Microsoft’s flagship operating 5. Power down or reboot your device regularly
system, the de facto standard for home and
business computers. Introduced in 1985, the HOW TO CONSERVE YOUR HARD DRIVE?
GUI-based OS has been released in many 1. Defragment the hard drive
versions since then. The user-friendly 2. Backup data
Windows 95 was largely responsible for the 3. Configure your startup
rapid development of personal computing. 4. Run disk cleanup
Windows 10 is built to provide a unified 5. Install major computer updates
operating system that can run across multiple
platforms, such as PCs, tablets and
smartphones. It’s also designed to provide PC
users with a more traditional Windows
experience compared to Windows 8’s touch-
centric UI. Windows 10 marks the beginning of
Microsoft’s Windows-as-a-service strategy.
Introduction to Computing
slow to a crawl. To prevent this issue,
install extra RAM.
HOW TO REMOVE MALWARE?
As a preliminary step, you should research
1. Update antivirus software the amount of RAM built into your specific
2. Change your passwords regularly type of computer and how much extra it
3. Check for firmware updates can take. This upgrade works better on
4. Complete signature updates desktops, which have bigger cases with
5. Consider parental controls more physical space for memory.
However, certain laptops do let you add
HOW TO MAINTAIN YOUR FILES? RAM.
1. Move similar files into folders 2. UPGRADE YOUR STORAGE DRIVE
2. Delete unused programs If your current storage drive is nearly full
3. Clear out the Recycling Bin or if it is just too slow, upgrade it. If you
4. Remove temporary internet files have a traditional hard drive (HDD), this is
5. Transfer files to the cloud a good time to look into a solid state drive
(SSD). SSDs start up faster and are more
reliable and durable than HDDs. They also
COMPUTER UPGRADE produce less heat when they run, a big
plus if your computer fans are having
An UPGRADE is a new version of or addition to a trouble keeping up with your hard drive.
hardware or, more often, software product that is Connect an external hard drive When
already installed or in use. (TechTarget) your computer runs out of disk space, it
HARDWARE UPGRADE: has no room to temporarily save and swap
data as you work. This means your
Upgrade your memory machine may begin to slow down or start
Upgrade your storage device crashing on a regular basis as room starts
Upgrade your graphics card to run out. Plus, you won’t have any space
Upgrade your processor left to save anything new. Plugging in an
Upgrade your peripherals external hard drive can alleviate this
problem in minutes.
SOFTWARE UPGRADE: To find the right one, you may have to
Check for driver updates, software updates choose between portability and capacity. If
you really want to reduce those read and
write times, pass over the conventional
1. UPGRADE YOUR MEMORY hard disk drive (HDD), in favor of a solid
If you’re having difficulty loading pages or state drive (SSD).
switching among applications, consider 3. UPGRADE YOUR GRAPHICS CARD
increasing or replacing your computer If you’re an avid gamer and you’re having
memory (RAM). RAM is where your data is trouble with lag or freezing graphics,
stored while you’re using it. More memory consider upgrading your graphics card.
means you can store more data. Many Unless a computer is built specifically for
computer manufacturers put in the gaming, manufacturers will frequently put
minimum amount of memory, but there is in a low-end graphics card. If the rest of
usually room to add more memory your computer is functioning well, a
modules. graphics card upgrade can really improve
RANDOM ACCESS MEMORY, or RAM, is your gaming experience.
your computer’s “thinking” space. It uses 4. UPGRADE YOUR PROCESSOR
this type of memory to hold data for open Although upgrading your processor (CPU)
applications. When your RAM has too can improve the efficiency of your
much to do—think dozens of browser tabs, computer, it can be quite involved. You
way too many applications, or a huge need to make sure that your motherboard
video file—your computer’s speed can and memory are compatible with the new
Introduction to Computing
processor. Also, check that your current troubleshooting skills by gaining more experience.
cooling system will accommodate the You learn how and when to combine steps, or
upgraded CPU. skip steps, to reach a solution quickly. The
To determine if a processor upgrade will troubleshooting process is a guideline that is
help your computer, there are a variety of modified to fit your needs.
third-party benchmark tests you can run.
DATA BACKUP is a copy of the data on a
These tests will indicate if your CPU is
computer hard drive that is saved to another
underpowered.
storage device or to cloud storage.
If you’re considering upgrading your
processor, you might want to get a new
system instead.
5. UPGRADE YOUR PERIPHERALS IDENTIFY THE PROBLEM
Another way to give your system a boost The first step in the troubleshooting process is
is to upgrade some of your peripherals. If to identify the problem. During this step,
you’re using an older monitor, a new one gather as much information as possible from
can improve graphics and readability in all the customer and from the computer.
applications.
For gamers, a gaming mouse and ESTABLISH A THEORY OF PROBLEM CAUSE
keyboard can make a big difference in The second step in the troubleshooting
your play. If you’re using a standard process is to establish a theory of probable
mouse and keyboard, even for occasional cause. First, create a list of the most common
gaming, upgrading to gaming-specific reasons for the error. Even if the customer
tools can enhance your play. thinks there is a major problem, start with the
Invest in a bigger monitor obvious issues before moving to more
Upgrade your keyboard and mouse complex diagnoses, as outlined here:
Add extra ports (extension hub) 1. Check whether the device is powered off.
2. Determine whether the power switch for an
outlet is turned off.
COMPUTER TROUBLESHOOTING PROCESS 3. Check whether the surge protector is
STEPS turned off.
1. Identify the problem. 4. Ensure that there are no loose external
2. Establish a theory of probable cause. cable connections.
3. Test the theory to determine the cause. 5. Check whether there is a non-bootable
4. Establish a plan of action to resolve the disk in the designated boot drive.
problem and implement the solution. 6. Look for the incorrect boot order in the
5. Verify full system functionality and, if BIOS setup.
applicable, implement preventive measures. TEST THE THEORY TO DETERMINE THE
6. Document findings, actions, and outcomes. CAUSE
You can determine an exact cause by testing
TROUBLESHOOTING is a systematic process your theories of probable causes one at a
used to locate the cause of a fault in a computer time, starting with the quickest and easiest.
system and correct the relevant hardware and Some common steps to determine the cause
software issues. Approaching problem solving of the problem are as follows:
using a logical and methodical approach is 1. Ensure that the device is powered on.
essential to successful resolution. Although 2. Ensure that the power switch for an outlet
experience is very useful to problem solving, is turned on.
following a troubleshooting model will enhance 3. Ensure that the surge protector is turned
effectiveness and speed. Troubleshooting is a on.
skill that you refine over time. Each time you 4. Ensure that external cable connections are
solve a problem, you increase your secure.
Introduction to Computing
5. Ensure that the designated boot drive is the solution to the customer verbally and in
bootable. writing.
6. Verify the boot order in the BIOS setup.
ESTABLISH A PLAN OF ACTION TO
TROUBLESHOOTING COMMON HARDWARE
RESOLVE THE PROBLEM AND IMPLEMENT
PROBLEM
THE SOLUTION
PC COMMON PROBLEMS AND SOLUTIONS
After you have determined the exact cause of
the problem, establish a plan of action to Computer problems can be attributed to
resolve the problem and implement the hardware, software, networks, or some
solution. Sometimes quick procedures can combination of the three. You will resolve
correct the problem. If a quick procedure does some types of problems more often than
correct the problem, verify full system others.
functionality and, if applicable, implement Some common hardware problems are as
preventive measures. If a quick procedure follows:
does not correct the problem, research the STORAGE DEVICE Storage device
problem further and then return to Step 2 to problems are often related to lose or
establish a new theory of the probable cause. incorrect cable connections, incorrect drive
and media formats, and incorrect jumper
VERIFY FULL FUNCTIONALITY AND, IF
and BIOS settings.
APPLICABLE, IMPLEMENT PREVENTIVE
MEASURES MOTHERBOARD AND INTERNAL
COMPONENTS Motherboard and
After the repairs to the computer have been internal component problems are often
completed, continue the troubleshooting caused by incorrect or loose cables, failed
process by verifying full system functionality components, incorrect drivers, and
and implementing the preventive measures corrupted updates.
needed, as outlined here: POWER SUPPLY Power problems are
1. Reboot the computer. often caused by a faulty power supply,
2. Ensure that multiple applications work loose connections, and inadequate
properly. wattage.
3. Verify network and Internet connections. CPU AND MEMORY Processor and
4. Print a document from one application. memory problems are often caused by
5. Ensure that all attached devices work faulty installations, incorrect BIOS settings,
properly. inadequate cooling and ventilation, and
6. Ensure that no error messages are compatibility issues.
received. DISPLAYS Display problems are often
Verifying full system functionality confirms that caused by incorrect settings, loose
you have solved the original problem and connections, and incorrect or corrupted
ensures that you have not created another drivers.
problem while repairing the computer.
Whenever possible, have the customer verify
the solution and system functionality.
PROGRAMMING LANGUAGE
COMPUTER SOFTWARE
is a collection of computer programs and related
data that provides the instructions for telling a
computer what to do and how to do it.
Any set of instructions that guides the hardware
and tells it how to accomplish each task.
Humans are able to “communicate” with the
computer through computer software/programs. MOST POPULAR PROGRAMMING LANGUAGES AS
OF 2021:
1. OPERATING SYSTEM
is system software that manages computer APPLICATION SOFTWARE
hardware and software resources and
provides common services for computer Consist of programs that are designed to perform
programs. The operating system is a specific tasks for end-users.
component of the system software in a Allows end-users to accomplish one or more
computer system. Application programs specific (non-computer related) tasks.
usually require an operating system for them
to function. Examples include: Microsoft
Windows (XP, Vista, or 7), any flavor of Linux,
and Mac OS X (An apple version of UNIX).
The following is a list of some of the functions of
the operating system:
SOFTWARE
Computer Software, or just Software, is a
collection of computer programs and related
data that provides the instructions for telling
a computer what to do and how to do it.
Any set of instructions that guides the
hardware and tells it how to accomplish
each task.
SYSTEM SOFTWARE
System software is computer software
designed to operate the computer hardware
to provide basic functionality and to provide PROGRAMMING SOFTWARE
a platform for running application software.
Refers to the operating system and all utility Programming software include tools in the
programs that manage computer resources form of programs or applications that
at a low level. software developers use to create, debug,
The BIOS (Basic Input/Output System) gets maintain, or otherwise support other
the computer system started after you turn it programs and applications.
on and manages the data flow between the The term usually refers to relatively simple
operating system and attached devices such programs such as compilers, debuggers,
as the hard disk, video adapter, keyboard, interpreters, linkers, and text editors.
mouse, and printer.
The boot program loads the operating
system into the computer's main memory or
random access memory (RAM).
System software also includes system
utilities, such as the disk defragmenter and
System Restore.
Introduction to Computing
EXAMPLES OF PROGRAMMING LANGUAGE: a document and making any changes
anywhere in the document.
C
This document can also be saved for
C++ modification at a later time or to be opened
C# on any other computer using the same word
BASIC processor.
JAVA
Visual Basic FEATURES:
Phyton Insert text
HTML Delete text
PHP Cut and paste
Copy
Page size and margins
Search and replace
Print
EXAMPLES:
Microsoft Word
WordPro
AppleWorks
SPREADSHEET
Spreadsheet is a data file made up of rows
and columns that are used to sort data and
APPLICATION SOFTWARE
allow a user to manipulate and arrange data
A program or group of programs designed easily, commonly numerical data.
for end users What makes a spreadsheet software
Allows end users to accomplish one or more program most unique is its ability to
specific (non-computer related) tasks. calculate values using mathematical
formulas and the data in the cells.
EXAMPLES OF COMPUTER APPLICATION
SOFTWARE: FEATURES:
Word processor Formulas
Spreadsheet Functions
Presentation Software Charts
Database Management System Cut/Copy/Paste with single cells or
Desktop Publisher ranges of cells
Graphic Editor Cells formatting
Web Browser Cells merging
EXAMPLES:
WORD PROCESSOR Microsoft Excel
Word processor is a software program Lotus 1-2-3
capable of creating, storing, and printing Apple Numbers
documents. OpenOffice Calc
Unlike the standard typewriter, users using
word processors have the ability of creating
Introduction to Computing
PRESENTATION SOFTWARE DESKTOP PUBLISHING SOFTWARE
A presentation program is a software Used to produce high-quality printed
program that helps create a slideshow that documents suchas magazine, greeting card,
addresses a topic. posters, etc.
Presentation programs are often used in Allows you to use different typefaces,
businesses and schools for discussing a specify various margins and justifications,
topic or for teaching. and embed illustrations and graphs directly
into the text.
MAJOR FUNCTIONS:
EXAMPLES:
an editor that allows text to be inserted
and formatted; Adobe Indesign
a method for inserting and manipulating QuarkXpress
graphic images; and MS Publisher
a slide-show system to display the
content.
WEB BROWSER
FEATURES:
Web browser, a software application used to
Insert Slide
locate and display Web pages.
Deletion of Inserted slides
Allows cut and paste slides in any EXAMPLES:
order.
Internet Explore (IE)
Allows duplication content or slide
Mozilla Firefox
Allows you to display the presentation
Opera
designed in a slide show system.
Allows animations and/or sounds
manipulations on objects in the slide.
GRAPHICS SOFTWARE
EXAMPLE:
Graphics software or image editing software
Microsoft PowerPoint is a program or collection of programs that
Adobe Persuasion enable a person to manipulate visual images
Hypercard on a computer.
OpenOffice Impress CATEGORIES OF COMPUTER GRAPHICS:
Scala Multimedia
RASTER GRAPHICS EDITOR / BITMAP
GRAPHICS EDITOR
DATABASE MANAGEMENT SYSTEM Is a computer program that allows
(DBMS) SOFTWARE users to paint and edit pictures
interactively on the computer screen
A program that controls the organization, and save them in one of many
storage, management, and retrieval of data popular “bitmap” or “raster” formats.
in a database.
Users can create tables, queries, forms and FEATURES:
reports. o Select a region for editing
EXAMPLE: o Draw lines with brushes of
Microsoft Access different color, size, shape and
Oracle Database pressure
MySQL o Add typed letters in different font
FoxPro styles
Introduction to Computing
o Apply various filters for effects Bookkeeping
o Convert between various image EXAMPLES:
formats
Microsoft Money
EXAMPLES: MYOB
USB
o Adobe Photoshop
SAGE
o PaintShop Pro
o iPhoto
o GIMP
OTHER EXAMPLES OF SOFTWARE
1. Computer Aided Design (CAD)
VECTOR GRAPHICS 2. Video Editor
Also known as drawing software. 3. Sound Editor
A computer program that allows users 4. Video Games
to compose and edit vector graphics 5. Educational Software
images interactively on a computer. 6. Email Client
Vector editors are often better for 7. Electronic Media
page layout, typography, logos,
sharp-edged artistic illustrations (e.g.
cartoons, clip art, complex geometric SOFTWARE LICENSING
patterns), technical illustrations, Is a legal instrument (by way of contract law)
diagramming and flowcharting. governing the usage or redistribution of
EXAMPLES: software.
Allowing an individual or group to use a
o Adobe Illustrator piece of software.
o Macromedia Freehand Nearly all applications are licensed.
o Xara Xtreme Some are based on the number machines
o Inkscape on which the licensed program can run
whereas others are based on the number of
users that can use the program.
ACCOUNTING SOFTWARE
Accounting software is an application
TYPES OF SOFTWARE LICENSE
software that records & processes
accounting transactions within functional 1. REGISTERWARE
modules such as accounts payable, Refers to computer software which
accounts receivable, payroll, and trial requires the user to give personal
balance. information through registration in order
It functions as an accounting information to download or use the program.
system. 2. SHAREWARE/DEMOWARE
Refers to copyrighted commercial
FEATURES:
software that is distributed without
Accounts receivable payment on a trial basis and is limited by
Accounts payable any combination of functionality,
General ledger availability, or convenience.
Billing 3. FREEWARE
Stock/inventory Computer software that is available for
use with no cost or for an optional fee.
Purchase order
Sales order
Introduction to Computing
Freeware is different from shareware,
where the user is obliged to pay.
5. Microcomputer
a general-purpose computer and designed for
Computer
individual use.
A computer is a device that transforms data into consists of a microprocessor as a central
meaningful information. processing unit (CPU), memory, input unit,
It processes the input according to the set of and output unit.
instructions provided to it by the user and gives the suitable for personal work (e.g.: assignments,
desired output. watching movies, office work)
Computers are of various types and they can be e.g.: laptops and desktop computers
categorized in two ways the basis of size and the Classified into two:
basis of data handling capabilities. Desktop PCs sits on desks, rarely
moved, large and bulky.
Portable PCs can be moved from place
Based on Size: to place; weight varies; widely used by
students, scientists, and reporters
1. Supercomputer
biggest and fastest computers (in terms of
speed of processing data)
Based on Capabilities:
these are designed such that they can
process a huge amount of data because of 1. Analog Computer
thousands of interconnected processors in practically designed for analogue data
supercomputers. (e.g.: processing a huge Analogue data – continuous data that
amount of data in a second) changes continuously and cannot have
2. Mainframe Computer discrete values
it is designed in such a way that it can support used where we don’t need an approximate or
hundreds or thousands of users at the same exact value (e.g.: speed, temperature,
time. pressure, etc.)
Known as enterprise servers can directly accept the data from the
supports multiple programs simultaneously. measuring device without first converting it
They can execute different processes into numbers and codes
simultaneously measures the continuous changes in physical
Ideal for big organizations like banking, quantity
telecom sectors, etc. which process a high gives output as a reading on a dial or scale
volume of data in general e.g.: speedometer, mercury thermometer, etc.
3. Minicomputer 2. Digital Computer
a medium size multiprocessing computer designed so it can easily perform calculations
also called the minis and logical operations at a high speed
in this type of computer, there are two or more takes raw data as an input and processes it
processors with programs stored in its memory to produce
this supports 4 to 200 users at one time the final output
it only understands binary input (0 and 1)
Introduction to Computing
e.g.: modern computers, laptops, desktops,
smartphones
3. Hybrid Computer
combination of two analogue and digital
computers
fast like analogue computer and have memory
and accuracy like a digital computer
has the ability to process both continuous and
discrete data
it accepts analogue signals as input and then
it converts them into digital form before
processing the input data
widely used in specialized applications where
both analogue and digital data is required to
be processed.