SMS-BI SUPPORT STAFF

CAPACITY BUILDING

I. RATIONALE:
Over the years, the Sisters of Mary School-Boystown, Inc. has produced
graduates who excelled in different fields and become productive in their
respective communities. However, not all who completed Senior High School
have the capacity to venture further due to financial constraints. As school’s
initiative to help, some of these SHS graduates have been hired as in-house
support staff in different areas and or offices. As neophyte employees, they
need proper training and guidance for them to deliver the tasks expected of
them to do. Seeing the necessity, a training program is established for these
support staff as their steppingstone to improving their performance. This
includes knowledge sharing, training, mentoring and coaching.

Knowledge sharing Training

Capacity building

Mentoring & Coaching

II. DEFINITION OF TERMS:

A. Capacity
- an individual's mental or physical ability
B. Capability
- the power or ability to do something
C. Capacity Building
- is defined as the process of developing and strengthening the skills,
instincts, abilities, processes and resources that organizations and
communities need to survive, adapt, and thrive in a fast-changing
world1
1
https://www.un.org/en/academic-impact/capacity-building
 - an intervention that strengthens an organization's ability to fulfill its
mission by promoting sound management, strong governance, and
persistent rededication to achieving results2
D. Knowledge Sharing
- means the exchange of employees' knowledge, skills, and experiences
which ensures that the knowledge within an organization is available
for employees whenever they need it, and its benefits include retaining
intellectual assets and improving productivity
E. Training
- the process of being conditioned or taught to do something, or is the
process of learning and being conditioned
F. Coaching
- refers to a method of training, counselling or instructing an individual
or a group how to develop skills to enhance their productivity or
overcome a performance problem
G. Mentoring
- the act or process of helping and giving advice to a younger or less
experienced person, especially in a job or at school
- a personal development relationship in which a more experienced or
more knowledgeable person helps to guide a less experienced or less
knowledgeable person

III. OBJECTIVES:
A. to enable employees to identify and deal with ethical problems developing
their moral intuitions, which are implicit in everyday choices and actions"
(Sacconi, de Colle & Baldin: The Q-RES Guidelines for Management,
2002)
B. to teach employees to make good decisions that are consistent with the
school’s culture
C. ensures that there are adequate directives and correct work practices in
place to mentor the employees properly.

IV. PROGRAM OF ACTIVITY:

Activity Time Facilitator

Registration 7:50-8:00  Mr. Jules Benedict Andrew Rara

Preliminaries 8:00-8:15  Mr. Joel W. Planas

Part I: Review on the

School’s PVMGO and the 8:15-9:00  Ms. Ordeliza Monter
Role of School Personnel

2
https://www2.ed.gov/about/offices/list/osers/osep/rda/cipp2-conceptualizing-capacity-building-2-10-15.pdf
 Health Break 9:00-9:15

Part II: Lecture on Work

Ethics
9:15-11:50  Mrs. Analyn C. Abapo
 Good Work Ethics
 Bad Work Ethics

Lunch Break 12:00-12:50

Workshop I: Crafting of Job  Mr. Mario S. Amigo

Description in Assigned 1:00-2:40  Mrs. Ma. Carmen P. Torcende
Office/Area  Mrs. Flordelisa M. Cereño

Working Break 2:40-2:50

 Mrs. Analyn C. Abapo

Workshop II: Critiquing and  Mr. Mario S. Amigo
2:50-4:35
Validation of Job Description  Mrs. Ma. Carmen P. Torcende
 Mrs. Flordelisa M. Cereño

Wrap Up 4:35-5:00  Mrs. Ma. Carmen P. Torcende

Good Work Ethics Examples

Depending on where you work, you may or may not have seen good work
ethics. You can consider many things as good work ethics examples, but these
are a few of the most common:

1. Being on Time
2. Following Company Guidelines
3. Respecting Other Workers
4. Engaging in Teamwork
5. Helping Your Fellow Teammates
6. Maintaining Your Professionalism
7. Thinking Outside the Box
8. Taking on New Challenges
9. Having an Enthusiastic Outlook
10. Striving for Excellence
11. Adapting To Changes
13. Wanting to Do Your Tasks Right
Examples and Signs of Poor Work Ethic
Since this piece covers examples of good and bad work ethics, let’s look at the polar
opposite of good ones. These are some actions that defy the principles of ethics
altogether:
1. Disrespecting the Schedule
2. Doing Your Job Halfway
3. Not Helping New or Struggling Workers
4. Engaging in Abusive Behavior
5. Being Part of the Soap Box
6. About Salaries and Milestones
7. Stealing From Your Employer
8. Participating in Nepotism and Favoritism
9. Taking Credit for Someone Else’s Work
10. Sabotaging Your Coworker or Employee
11. Stealing Company Time
12. Not Working at All