NAME:

SI
THKOP002

PLANANDCOSTBASI
CMENUS

ASSESSMENT
 1
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 ASSESSMENTINFORMATI
ONFOR
STUDENTS
Throughoutyourtr
ainingwea r
ecommitt
edtoyourl
ear
ningbyprov
idi
ngatrai
ningand
ass
e s
sme ntf
ramewor kthatens
urest
heknowle
dgegai
nedthroug
htrai
ningi
str
ansla
tedint
o
pract
ical
ont hej
obimpr ovements
.

Youa
reg
oingt
obea
sse
sse
dfor
:
 Yours
kil
lsa
ndknowl
edg
eus
ingwr
itt
ena
ndobs
erva
tiona
cti
vit
iest
hata
ppl
yto
yourwor
kpl
ace
.

 Youra
bil
it
ytoa
ppl
yyourl
ear
ning
.

 Youra
bil
it
ytor
ecog
nis
ecommonpr
inc
ipl
esa
nda
cti
vel
yus
ethe
seont
hej
ob.

All
ofyouras
sess
mentandtra
iningispr
ovide
da saposi
ti
vele
arni
ngtool
.Youras
sessorwill
gui
deyourl
earni
ngandprovi
def e
edbackonyourres
ponsest
otheas
sessmentmate
rialsunti
l
youhavebe
endeemedcompetentinthi
sunit
.

HOW YOUWI
LLBEASSESSED

Theprocesswef oll
owi sknowna scompe t
enc
y-basedasse
s sment.
Thisme a
nsthatevide
nc eof
yourcurr
ents ki
llsandknowl e
dg ewill
beme a
suredagainstnati
onals
tandardsofbestpr
a ct
ice,
notagai
nstthelea r
ningyouha veunderta
keneit
herrecent
lyorinthepa s
t.Someofthe
asse
ssmentwi ll
bec oncernedwi t
hhowyoua pplyyourski
llsandknowledgeinyourwor kpla
ce,
andsomeint hetrainingrooma srequi
redbyeachunit
.
Theasses
sme ntta
skshavebeendesi
gnedtoe
nabl
eyoutodemonst
rat
ethere
qui
redskil
lsand
knowledgeandproducethec
rit
ica
levide
ncet
osucce
ssf
ull
ydemonst
rat
ecompet
encyatthe
requi
redsta
nda r
d.
Yourasse
ssorwil
lensurethatyouar
er e
a dyforasses
smenta
ndwi l
lexpl
aint
heassessment
proces
s.Youras
sessme ntt
askswil
loutl
inethee vi
dencet
obecoll
ect
edandhowi twill
be
coll
ect
ed,f
orexa
mpl e
; awrit
tenact
ivi
ty,casestudy,
ordemonst
rat
ionandobser
va t
ion.
Thea s
ses
sorwillal
sohavedete
rminedifyouhaveanyspeci
alne
edstobeconsi
der
edduri
ng
ass
e s
sment.Chang
esc a
nbema det
ot hewa yas
sessmenti
sunderta
kentoa
c c
ountf
orspe
cial
needsandthisi
scall
edmakingRea
s onabl
eAdjust
me nt
.

2
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Wha
tha
ppe
nsi
fyourr
esul
tis‘
NotYe
tCompe
tent
’foroneormor
eas
ses
sme
ntt
asks
?

Ouras
sess
mentproc
essisde
sig
nedtoanswertheque
sti
on“ha
sthede
sir
edlea
rni
ngout
come
beenac
hie
vedyet
?”I
ftheansweri
s“Notyet
”,t
henwewor kwi
thyout
oseehowwecanget
the
re.
Inthecasetha
toneormoreofyouras
sess
mentshasbe
enmarke
d‘NYC’
,yourtra
inerwil
l
provideyouwitht
henec
essar
yfeedbac
kandguida
nce,i
nor
derf
oryoutoresubmityour
responses.

Wha
tifyoudi
sag
reeont
hea
sse
ssme
ntout
come
?

Youcanappealagainstadecis
ionma deinreg ardstoyoura ss
essme nt.Ana ppeals
houldonly
bemadeifyouha vebe e
na ss
essedas‘NotYe tCompe tent’a
g a
instas peci
fi
cunitandyoufeel
youhavesuff
ici
entg r
oundstobe l
iev
et hatyoua reenti
tledtobea ssessedascompetent.
You
mustbeabletoadequa t
elydemonstratethatyouha vethes ki
ll
sa nde x
pe r
iencet
obea bl
eto
meettherequi
reme ntsofunit
syoua reappea l
ingtheas s
essme ntof.
Yourtrai
nerwill
outli
netheappeal
spr ocess
,whichisavai
labletothestudent.Youcanreques
ta
for
mt oma keanappealandsubmititt
oy ourtrai
ner,t
hecour secoor
dinator,orthe
adminis
trati
onoff
ice
r.TheRTOwi ll
e x
a minetheappeala
ndyouwi ll
bea dvisedoftheoutc
ome
withi
n14da ys.
Anya ddi
tiona
linf
orma ti
onyouwi shtoprovidema ybea t
tachedtotheappeal
for
m.

Wha
tifIbe
lie
veIa
mal
rea
dyc
ompe
tentbe
for
etr
aini
ng?

Ifyoube l
ieveyoual
readyha
vetheknowledg
ea nds
kil
lstobeabl
etodemonstr
atecompet
enc
e
inthisunit
, s
peakwit
hyourtra
iner
,asyouma ybeabl
etoappl
yforRec
ognit
ionofPri
or
Learning(RPL).

As
ses
sorRe
spons
ibi
li
ti
es

Asses
sorsnee
dt obea
war
eoft
hei
rre
spons
ibi
li
ti
esa
ndc
arr
ythe
mouta
ppr
opr
iat
ely.Todo
thi
stheynee
dt o:
 Ens
uret
hatpa
rti
ci
pant
sar
eas
ses
sedf
air
lyba
sedont
heout
comeoft
hel
ang
uag
e,
l
it
era
cya
ndnume
rac
yre
vie
wcompl
ete
date
nrol
ment
.

 Ens
uret
hata
lldoc
ume
nta
tioni
ssi
gne
dbyt
hes
tude
nt,
tra
ine
r,wor
kpl
ace
s
upe
rvi
sora
nda
sse
ssorwhe
nuni
tsa
ndc
ert
if
ica
tesa
rec
ompl
ete
,toe
nsur
etha
t
t
her
eisnof
oll
ow-
upr
equi
redf
roma
nadmi
nis
tra
tionpe
rspe
cti
ve.

 Ens
uret
hatt
hei
rownqua
lif
ica
tionsa
rec
urr
ent
.

 Whe
nre
qui
red,
reque
stt
hema
nag
erors
upe
rvi
sort
ode
ter
minet
hatt
hes
tude
nti
s
‘
sat
isf
act
ori
ly’
demons
tra
tingt
her
equi
reme
ntsf
ore
achuni
t.‘
Sat
isf
act
ori
ly’
mea
ns
c
ons
ist
ent
lyme
eti
ngt
hes
tanda
rde
xpe
cte
dfr
oma
nex
per
ienc
edope
rat
or.

 Whe
nre
qui
red,
ens
ures
upe
rvi
sor
sands
tude
ntss
ignof
font
hir
dpa
rtya
sse
ssme
nt
f
ormsort
hir
dpa
rtyr
epor
t.

3
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
  Fol
lowt
her
ecomme
nda
tionsf
rommode
rat
iona
ndva
lida
tionme
eti
ngs
.

Hows
houl
dIf
orma
tmya
sse
ssme
nts
?

Yourass
ess
me nt
ss houl
dbetypedina11or12siz
efontforeas
eofreading.Youmusti
ncl
udea
foot
eroneachpag
ewi ththes
tudentname
,uni
tcodea nddat
e.Yourass
es s
me ntne
edstobe
submit
tedasahardcopyorel
ect
ronicc
opyasre
que s
tedbyyourtrai
ner.

Howl
ongs
houl
dmya
nswe
rsbe
?

Thel
eng
thofyoura
nswe
rswi
llbeg
uide
dbyt
hede
scr
ipt
ioni
nea
cha
sse
ssme
nt,
fore
xampl
e:
TypeofAns
wer Ans
werGui
del
ine
s

S
hor
tAns
wer 4t
ype
dli
nes=50wor
ds,
or

5l
ine
sofha
ndwr
itt
ent
ext

LongAns
wer 8t
ype
dli
nes=100wor
ds,
or

1
10l
ine
sofha
ndwr
itt
ent
ext= ofaf
ool
sca
ppa
ge
3

Br
iefRe
por
t 500wor
ds=1pa
get
ype
dre
por
t,or

1
50l
ine
sofha
ndwr
itt
ent
ext=1 fool
sca
pha
ndwr
itt
enpa
ges
2

Mi
dRe
por
t 1,
000wor
ds=2pa
get
ype
dre
por
t

100l
ine
sofha
ndwr
itt
ent
ext=3f
ool
sca
pha
ndwr
itt
enpa
ges

LongRe
por
t 2,
000wor
ds=4pa
get
ype
dre
por
t

200l
ine
sofha
ndwr
itt
ent
ext=6f
ool
sca
pha
ndwr
itt
enpa
ges

Hows
houl
dIr
efe
renc
ethes
our
cesofi
nfor
mat
ionIus
einmya
sse
ssme
nts
?

I
ncl
udearef
erenc
eli
sta
ttheendofyourworkonasepa
rat
epage.Youshoul
dre
fer
enc
ethe
s
ource
syouhaveuse
dinyouras
sessment
sintheHa
rvardSt
yle
.Forexa
mpl e
:

We
bsi
teNa
me–Pa
georDoc
ume
ntNa
me,
Ret
rie
vedi
nse
rtt
heda
te.
Webpa
gel
ink.

Forabook:
Aut
hors
urna
me,
aut
hori
nit
ial
Yea
rofpubl
ic
ati
on,
Tit
leofbook,
Publ
is
her
,Ci
ty,
Sta
te

4
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 ASSESSMENTGUI
DE
Thefoll
owingta
bleshowsy
ouhowt
oac
hie
veas
ati
sfa
ctor
yre
sul
tag
ains
tthec
rit
eri
afore
ach
typeofass
essmentt
ask.

As
ses
sme
ntMe
thod S
ati
sfa
ctor
yRe
sul
t Non-
Sat
isf
act
oryRe
sul
t
Youwillr
ecei
veanove
ral
lresultofCompe tentorNotYe tCompe te
ntf
ort heuni t .
Thea ss
essme ntprocess
i
sma deupofanumberofas
se s
s mentme t
hods .
Youa rer equir edtoachieveas a ti
sfactoryresul
ti neachof
the
setobedeemedcompet
entove rall.Youra ssessme ntma yi ncludet
hef oll
owi nga ssess
me nttypes.
Questi
ons Allque stionsa ns we re dc orre c
tly Incorrec tans wersforoneormor e
que sti
ons
Ans we rsa ddr esst heque sti
oni n Ans we rsdonota ddressthe
ful
l;re ferri
ngt oa ppr opr i
a t
e ques ti
oni nf ull
.Doesnotr ef
erto
sourc esfromyourwor kbook appr opriateorc orrectsourc
e s
.
and/ orwor kpla ce
Thir
dPa r
tyRepor
t Supe rvisororma na ge robs erve s Couldnotde mons tr
ate
wor kpe rf
or ma ncea ndc onf irms consistenc y.Couldnot
thatyouc ons ist
e nt l
yme e tthe demons tratethea bil
it
yt oachi
e ve
standa rdse x pectedf roma n ther equire dstandard
expe ri
e ncedope ra tor
Writt
enActi
vit
y Thea s sessorwi l
l ma rkt hea c t
ivit
y Doe snotf ollow
agains tthede t
a i
led guide l
ine s
/ i
ns t
ructi
ons
guide l
ine s/instruc ti
ons
At
tachmentsifr
equest
edare Request
eds uppl
ementaryitems
at
tached ar
enota tt
ached
Al
lr e
quir
eme nt
softhewri
tt
en Responsedoesnotaddressthe
ac
tivit
yareaddres
sed/c
overe
d. re
quirementsinful
l;i
smis s
inga
re
sponseforoneormor ea r
e a
s.

Response
smus tre
fert
o Oneormor eofther equir
eme nts
appropr
iat
esourcesf
romyour areanswe r
e dinc orrect
ly.
workbookand/orworkpl
ace Doesnotr ef
e rtoorut i
li
se
appropri
ateorc or rectsourcesof
inf
orma t
ion
Obs
erva
tion/
Demons
tra
tion Allel
ements
,crit
eria
, knowledge Couldnotde mons t
r a
tee l
ements,
andperf
ormanc eevi
de nceand cri
teri
a,knowl edg eand
cri
ti
cala
spectsofevidence,a
r e perf
orma ncee videnc eand/or
demonstr
atedatthea ppropri
ate cri
ti
calaspectsofe vidence,atthe
AQFlevel appropri
ateAQFl evel
Ca
seS
tudy Allc
omprehe ns
ionques
tions Lackofde mons t
rated
answer
edc orre
ctl
y;de
mons t
rat
ing compr ehensionofthe
anappl
icat
ionofknowledgeoft
he unde r
pinningknowl edge(remove
)
topi
ccas
es tudy. requiredtoc omplet
et hecas
e
studyque st
ionscorrectl
y.Oneor
mor eque st
ionsareans wer
ed
incorr
ec t
ly.
Answe r
saddr e
ssthequest
ioni
n Answe r
sdonota ddre
ssthe
f
ull;
referr
ingtoappropri
ate questi
oninfull
;donotre
ferto
source
sfromyourwor kbook appropri
atesource
s.
and/orwor kpl
ace

5
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
ASSESSMENTCOVERSHEET

6
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
As
ses
sme
ntCove
rShe
et

S
tude
nt’
sna
me: US
I

Date
As
ses
sor
sNa
me:
Submit
ted:

Thef
oll
owi
ngque
sti
onsa
ret
obec
ompl
ete
dbyt
hea
sse
ssor
:

I
stheS
tude
ntr
eadyf
ora
sse
ssme
nt? Ye
s No

Ha
sthea
sse
ssme
ntpr
oce
ssbe
ene
xpl
aine
d? Ye
s No

DoestheS
tude
ntunde
rst
andwhi
che
vide
ncei
stobec
oll
ect
ed
Ye
s No
andhow?

Havet
heStude
nt’
sri
ght
sandt
hea
ppe
als
yst
embe
enf
ull
y
Ye
s No
ex
plai
ned?

Haveyoudi
scus
seda
nys
pec
ial
nee
dst
obec
ons
ide
reddur
ing
Ye
s No
as
sess
me nt
?

Thef
oll
owi
ngdoc
ume
ntsmus
tbec
ompl
ete
danda
tta
che
d:

 Wr
itt
enAc
tivi
tya
ndChe
ckl
is
t

Thestudentwill
comple
t ethewrit
tenac
tivi
typrovi
dedt
othe
m S NYS
bytheassess
or.TheWritte
nAc t
ivi
tyCheckl
istwil
lbe
complete
dbyt heass
essor.

 Obs
erva
tion/De
mons
tra
tiona
ndChe
ckl
is
t

Thestudentwil
ldemonstra
tear angeofski
ll
sandt
hea s
sess
or S NYS
wil
lobservewhereappropri
atetotheunit.
TheObser
vati
on
Chec
klistwil
lbecomple
tedbyt heassess
or.

 Que
sti
onsa
ndQue
sti
onsChe
ckl
is
t

Thestudentwi
lla
ns werar
angeofques
tionsei
therver
ball
yor S NYS
writ
ten.TheQues
tioni
ngChec
kli
stwil
lbec ompl
etedbythe
ass
essor.

S
tude
ntDe
cla
rat
ion

Iagre
etounde
rtakeasse
ssmenti
ntheknowle
dget
hati
nfor
ma t
iong
a t
her
edwi
llonl
ybeus
ed
forpr
ofe
ssi
onaldeve
lopmentpur
posesandc
anonl
ybeacces
sedbytheRTO

Ide
cla
ret
hat
:

 Thema
ter
ial
Iha
ves
ubmi
tt
edi
smyownwor
k;

 Iha
vekeptac
opyofa
llr
ele
vantnot
esa
ndr
efe
renc
ema
ter
ial
tha
tIus
edi
nthepr
oduc
tion
ofmywor
k;

 Iha
veg
ive
nre
fer
enc
esf
ora
lls
our
cesofi
nfor
mat
iont
hata
renotmyown,
inc
ludi
ngt
he

7
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
wor
ds,
ide
asa
ndi
mag
esofot
her
s.

St
udent
Da
te:
Si
gna
ture:

8
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Re
sul
tandFe
edba
ck

Fe
edba
ckt
oSt
ude
nt:

9
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Ove
ral
lOut
come Competent NotyetCompetent
Ass
essor
Da
te:
Si
gnat
ure:

10
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 OBSERVATI
ON/DEMONSTRATI
ON
Thefol
lowi
ngtas
kmustbecompl
etedinani
ndus
trywor
kpl
acet
oas
imul
ate
dindus
try
envi
ronment,
andwi
llr
equi
reacc
essto:

 Comme
rci
ali
nfor
mat
ion:

o Pr
efe
rre
dsuppl
iera
rra
nge
ment
s

o Pur
cha
ses
pec
ifi
cat
ions

o S
our
cesofne
got
iat
edc
ostofs
uppl
y:

 Ta
rif
fs

 Pr
icel
is
ts

 Pr
oduc
tinf
orma
tion:

o Foodpr
epa
rat
ionl
is
ts

o Me
nusf
orr
est
aur
ant
s

o Pr
icel
is
ts

o Re
cipe
s

o Cos
tsoff
oods
uppl
yforf
oods
ervi
cebus
ine
sse
s

o Me
nusf
ort
heva
rie
tyofc
uis
ine
sands
ervi
ces
tyl
ess
pec
ifi
edi
nthe
pe
rfor
manc
eevi
denc
e

Forthi
stas
kyouwill
needt
opl
an,c
ostandeva
luat
ebas
icmenusbyident
ifyi
ngande
val
uati
ng
thef
oodprefe
renc
esofc
ust
omerg
roupswit
hdiff
eri
ngcha
rac
teri
sti
cs,
withi
nc omme
rci
alt
ime
cons
trai
nts
.

Toadequa
tel
yprepa
reoft
hist
askyouwi
llne
edt
ocompl
etet
hef
oll
owi
ngs
tepst
oide
nti
fyt
he
cus
tomerpre
fer
ences:

1.I
dent
if
ythec
urr
entc
ust
ome
rpr
ofi
lef
ort
hef
oodbus
ine
ss,
ens
uri
ngt
ocons
ide
r
c
ust
ome
rgr
oupswi
thdi
ff
eri
ngc
har
act
eri
sti
cs.

2.Ana
lys
eande
val
uat
ethef
oodpr
efe
renc
esoft
hec
ust
ome
rba
se.

11
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Comple
tethef
oll
owi
ngs
tepst
opl
anme
nusba
sedont
hei
nfor
mat
ioni
dent
if
ieda
boutyour
cus
tomers
:

3.Ge
ner
atear
ang
eofi
dea
sdi
she
ssui
tabl
eforme
nus
.

4.As
ses
stheme
rit
sofi
dea
sge
ner
ate
d.

5.Di
scus
sthei
dea
sge
ner
ate
dwi
tht
her
ele
vantpe
rsonne
lint
hewor
kpl
ace
.

6.Choos
eme
nui
temst
hata
rea
ppr
opr
iat
etome
eti
ngt
hei
dent
if
iedc
ust
ome
rpr
efe
renc
es.

7.I
dent
if
ytheor
gani
sat
iona
lse
rvi
ces
tyl
eandc
uis
ine
,andde
vel
ope
achoft
hef
oll
owi
ng
t
ype
sofs
uit
abl
eme
nus
:

a
. Àl
aca
rte
.

b.Buf
fet
.

c
. Cyc
li
cal
.

d.De
gus
tat
ion.

e
. Et
hni
c.

f
.Se
t.

g
. Ta
bled’
hôt
e.

h.S
eas
ona
l.

8.I
ncl
udeaba
lanc
edva
rie
tyofdi
she
sandi
ngr
edi
ent
ssui
tabl
etot
hes
tyl
eofs
ervi
cea
nd
c
uis
ine
.

Pe
rfor
mthef
oll
owi
ngs
tepst
ocos
tyourde
vel
ope
dme
nus
:

9.I
temi
set
hepr
opos
edc
ompone
ntsofe
achdi
sh.

10.Ca
lcul
atet
hepor
tionyi
eldsa
ndt
ode
ter
minet
hec
ost
sfr
omr
awi
ngr
edi
ent
s.

11.As
ses
sthec
ost
-ef
fec
tive
nes
soft
hedi
she
s,a
nds
ele
ctme
nui
temst
hatpr
ovi
dehi
ghyi
eld.

12.Pr
icet
heme
nui
temst
oens
urema
ximumpr
ofi
tabi
li
ty,
usi
nga
ppr
opr
iat
eme
thodst
o
a
chi
evet
hede
sir
edpr
ofi
tma
rgi
ns,
mar
k-uppr
oce
dur
esa
ndr
ate
s.

12
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Compl
etee
achoft
hef
oll
owi
ngs
tepst
owr
itet
heme
nuc
ont
ent
:

13.Wr
itet
heme
nu,
ens
uri
ngt
ous
ewor
dst
hata
ppe
alt
othec
ust
ome
rba
sea
ndf
itwi
tht
he
bus
ine
sss
ervi
ces
tyl
e.

14.Ens
uret
ous
ethec
orr
ectna
mesf
ort
hes
tyl
eofc
uis
ine
.

15.Us
ede
scr
ipt
ivewr
iti
ngt
opr
omot
esa
leofme
nui
tems
.

Pe
rfor
mthef
oll
owi
ngs
tepst
oeva
lua
tet
heme
nui
tems
:

16.Obt
aina
tle
ast2oft
hef
oll
owi
ngt
ype
soff
eedba
ck:

a
. Cus
tome
rsa
tis
fac
tiondi
scus
sionswi
th:

i
.Cus
tome
rs.

i
i.Empl
oye
esdur
ingt
hec
our
seofe
achbus
ine
ssda
y.

b.Cus
tome
rsur
veys
.

c
.Impr
ove
ment
ssug
ges
tedby:

i
.Cus
tome
rs.

i
i.Ma
nag
ers
.

i
ii
.Pe
ers
.

i
v.S
taf
f.

v.S
upe
rvi
sor
s.

vi
.Suppl
ier
s.

d.Re
gul
ars
taf
fme
eti
ngst
hati
nvol
veme
nudi
scus
sions
.

e
.Se
eki
ngs
taf
fsug
ges
tionsf
orme
nui
tems
.

17.Us
ethe2t
ype
soff
eedba
ckobt
aine
dtoe
val
uat
eandi
mpr
oveme
nupe
rfor
manc
e.

18.As
ses
sthes
ucc
essoft
heme
nua
gai
nstc
ust
ome
rsa
tis
fac
tiona
nds
ale
sda
ta.

19.Adj
ustt
heme
nusa
sre
qui
redba
sedonf
eedba
cka
ndpr
ofi
tabi
li
ty.

13
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Onceyouhavesuc
c ess
ful
lydevel
opedea c
hoftheoutli
nedtypesofmenus,
basedonthe
cust
omerinf
ormationandprefer
enc
e sobtai
ned,andeval
uatedthemenuseff
ect
ivel
yin
res
ponsetoatl
east2typesoffe
edback,youwill
ne e
dtositdownwi t
hyourasse
ssorand
dis
cuss
:

20.S
our
cesofi
nfor
mat
ionus
edt
oide
nti
fyc
urr
entc
ust
ome
rpr
ofi
lea
ndf
oodpr
efe
renc
es.

21.Thes
tyl
eofs
ervi
cea
ndc
uis
iner
ele
vantt
oyouror
gani
sat
ion.

22.Howyoui
dent
if
iedt
hec
ost
sofs
uppl
yfori
ngr
edi
ent
s.

23.Br
ief
lydi
scus
sanyoft
hef
oll
owi
ngme
thodsus
edt
oca
lcul
ati
ngpor
tionyi
eldsa
ndc
ost
s
f
romr
awi
ngr
edi
ent
s:

a
. But
che
r’st
est
.

b.S
tanda
rdme
asur
es.

c
.St
anda
rdyi
eldt
est
s.

24.Ther
ang
eoff
oodpr
efe
renc
esofyourc
ust
ome
rsr
ela
tingt
o:

a
. Cont
empor
arye
ati
ngha
bit
s.

b.Cul
tur
ala
nde
thni
cinf
lue
nce
s.

c
. Popul
arme
nui
tems
.

d.Qui
cks
erv
icef
oods
.

e
.Se
asona
ldi
she
s.

f
. Va
rie
tyoff
oodpr
oduc
ts.

25.Br
ief
lyout
li
net
hef
oll
owi
ngc
har
act
eri
sti
csofc
ust
ome
rgr
oups
:

a
. Ag
era
nge
.

b.Buyi
ngpowe
r.

c
. Ge
nde
r.

d.I
ncomel
eve
l.

e
.Soc
ial
andc
ult
ura
lba
ckg
round.

26.Thef
orma
tsf
ora
ndi
ncl
usi
onsont
heme
nusde
vel
ope
dandpr
ese
nte
dtoc
ust
ome
rs.

14
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
27.Howyouus
edt
hef
oll
owi
ngme
thodst
oas
ses
sthepopul
ari
tyofme
nui
tems
:

a
. Cus
tome
rsur
veys
.

b.Popul
ari
tyi
nde
x.

c
.Sa
lesda
ta.

15
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 OBSERVATI
ON/DEMONSTRATI
ON
CHECKLI
ST
*Mul
ti
plecopi
esoft
hec
hec
kli
stwi
llneedt
obepr
int
edi
ftheobs
ervat
ioni
stobeobs
erved
morethanonc
e.

Obs
erva
tion/
Demons
tra
tionChe
ckl
is
t

Theobservati
on/demonstra
tionche ckl
is
tisus
edbyt heasse
ssort
oobse
rvethes
tudentdemonst
rati
ng
theappl
icat
ionoftherequi
reds ki
llsandknowledge.
Fordetail
sonhowtoc
onductandcont
extua
lis
efor
compete
nc y,pl
easere
fertothes e
ctiononcontext
uali
sat
ionabove.

*
Thea
sse
ssorneedstoe
nsuret
hatt
heyt
akede
tai
lednot
esont
hepe
rfor
manc
eoft
hes
tude
nti
nthe
c
omment
ssect
ionprovi
ded.

S
tude
ntNa
me:

As
ses
sorNa
me:

Thes
tude
nti
sabl
etode
mons
tra
tec
ompe
tenc
yby:

Howa ndwhe
rea
cti
onswe
re
Ye
s No
obs
erved:

Thes
tude
ntha
spe
rfor
mede
achoft
hef
oll
owi
nga
cti
onss
ucc
ess
ful
lyi
nthe
irobs
erv
ati
on:

I
denti
fythecurre
ntcust
ome rprof
il
efor
t
hefoodbusiness
,ensur
ingtoconsi
der
c
ustomergroupswithdif
fer
ing
c
haract
eris
tics
.

Anal
ysea
ndeval
uatet
hef
oodpr
efe
renc
es
oft
hecus
tomerbas
e.

Gene
rateara
ngeofi
dea
sdi
she
ssui
tabl
e
f
orme nus
.

As
ses
stheme
rit
sofi
dea
sge
ner
ate
d.

Dis
cusst
heideasgene
rate
dwiththe
re
leva
ntper
s onne
linthewor
kpla
c e
.

Chooseme nuit
emsthata
reappr
opri
ate
tomeetingthei
dent
ifi
edcus
tomer
pref
erences.

I
dentif
ytheorgani
sat
ionals
ervic
estyl
e
a
ndc uis
ine,
anddevelopeachofthe
f
oll
owingtypesofsui
tabl
eme nus:

 Àl
aca
rte
.

16
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
  Buf
fet
.

 Cyc
li
cal
.

 De
gus
tat
ion.

 Et
hni
c.

 S
et.

 Ta
bled’
hôt
e.

 S
eas
ona
l.

I
ncl
udeabalancedva
rie
tyofdis
hesand
i
ngr
edie
ntssuit
ablet
othest
yleofse
rvi
ce
a
ndcuis
ine.

It
emis
ethepr
opos
edc
ompone
ntsofe
ach
dis
h.

Ca
lcul
atetheport
ionyi
eldsandt
o
de
terminethecos
tsfr
omr awing
redi
ent
s.

Asses
sthecos
t-e
ffec
tivenes
softhedi
she
s,
andsele
ctmenuite
mst hatprovi
dehi
gh
yie
ld.

Pric
etheme nuitemstoe nsur
ema ximum
profi
tabil
it
y,usingappropriat
eme thods
toachievethede s
iredprofi
tma r
gins,
ma r
k-uppr oceduresandr a
tes.

Writ
ethemenu,ensuringt
ousewords
t
hatappea
ltothecustomerbasea
ndfi
t
wit
hthebusi
nessservices
tyl
e.

Ensuret
ous et
hec
orr
ectna
mesf
ort
he
st
yleofcui
si
ne.

Us
edescr
ipt
ivewr
iti
ngt
opr
omot
esa
leof
menui
tems.

Obt
aina
tle
ast2oft
hef
oll
owi
ngt
ype
soff
eedba
ck:

Cus
tome
rsa
tis
fac
tiondi
scus
sionswi
th:

 Cus
tome
rs.

 Empl
oye
esduri
ngthec
our
seof
ea
chbus
ine
ssday.

 Cus
tome
rsur
veys
.

17
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
I
mpr
ove
ment
ssug
ges
tedby:

 Cus
tome
rs.

 Ma
nag
ers
.

 Pe
ers
.

 S
taf
f.

 S
upe
rvi
sor
s.

 S
uppl
ier
s.

Regul
arsta
ffme
eti
ngst
hati
nvol
veme
nu
di
scuss
ions.

S
eeki
ngs
taf
fsug
ges
tionsf
orme
nui
tems
.

Thes
tude
ntha
spe
rfor
mede
achoft
hef
oll
owi
nga
cti
onss
ucc
ess
ful
lyi
nthe
irobs
erv
ati
on:

Usethe2type
soffee
dba
ckobtai
nedt
o
eval
uatea
ndimprovemenupe
rforma
nce
.

Ass
esst
hesucce
ssoft
hemenuag
ainst
cus
tomers
ati
sfa
cti
onands
ale
sdata
.

Adj
ustt
hemenusasre
quir
edba
sedon
f
eedbac
kandprof
it
abi
li
ty.

Thes
tude
nte
ffe
cti
vel
ydi
scus
sedt
hef
oll
owi
ng:

Source
sofinfor
ma t
ionuse
dtoide
nti
fy
curr
entcustomerprof
il
eandf
ood
pref
erence
s.

Thestyl
eofservi
ceandc
uis
iner
ele
vantt
o
yourorgani
sat
ion.

Howyouide
nti
fi
edt
hec
ost
sofs
uppl
yfor
i
ngre
die
nts.

Bri
efl
ydisc
ussanyofthefol
lowing
methodsusedt
ocalc
ulati
ngportionyi
elds
andcost
sfromrawingredie
nts:

 But
che
r’st
est
.

 S
tanda
rdme
asur
es.

 S
tanda
rdyi
eldt
est
s.

Therang
eoffoodpr
efe
renc
esofyour
cus
tomersr
elati
ngt
o:

18
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
  Cont
empor
arye
ati
ngha
bit
s.

 Cul
tur
ala
nde
thni
cinf
lue
nce
s.

 Popul
arme
nui
tems
.

 Qui
cks
ervi
cef
oods
.

 S
eas
ona
ldi
she
s.

 Va
rie
tyoff
oodpr
oduc
ts.

Bri
efl
youtl
inethef
oll
owi
ng
cha
racte
ris
tic
sofcust
omerg
roups
:

 Ag
era
nge
.

 Buyi
ngpowe
r.

 Ge
nde
r.

 I
ncomel
eve
l.

 S
oci
ala
ndc
ult
ura
lba
ckg
round.

Thefor
ma t
sforandi
ncl
usi
onsont
he
menusdevel
opedandpres
ent
edto
cus
tomers.

Howyouusedthefoll
owingme
thodsto
as
ses
sthepopula
rityofmenui
tems:

 Cus
tome
rsur
veys
.

 Popul
ari
tyi
nde
x.

 S
ale
sda
ta.

De
tai
lsofS
tude
ntsPe
rfor
manc
e:

19
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
Fe
edba
ckGi
vent
oSt
ude
nt:

Resul
t  Sati
sfact
ory  NotYetSati
sfact
ory

As
ses
sorS
igna
tur
e Da
te:

20
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 QUESTI
ONS
Thefol
lowi
ngquest
ionsma ybea ns
we r
edverbal
lywit
hyourass
e s
sororyouma ywri
tedown
youranswe
rs.Pl
easedis
cussthiswit
hyourasse
ssorbef
oreyoucomme nc
e.ShortAns
wersar
e
requi
redwhic
hisapproxi
ma t
e l
y4typedli
nes=50wor ds,or5l
inesofha
ndwr i
tte
ntext
.

Youra
sse
ssorwi
llt
akedowndotpoi
ntsa
sami
nimumi
fyouc
hoos
etoa
nswe
rthe
mve
rba
lly.

Ans
wert
hef
oll
owi
ngque
sti
onse
ithe
rve
rba
llywi
thyoura
sse
ssorori
nwr
iti
ng.

1.Wha
tinf
orma
tionwi
llne
edt
obeobt
aine
dtode
ter
minet
hec
urr
entc
ust
ome
rpr
ofi
lef
or
abus
ine
ss?

Thema
jori
nfor
mat
iont
hatonene
edf
romc
urr
entc
ust
ome
rpr
ofi
lea
re:

a
) Cus
tome
rNa
me

b)Cont
actde
tai
lsl
ikemobi
lenumbe
rore
mai
lid

c
) Addr
essorl
oca
lit
y

d)Buyi
ngpr
efe
renc
es

e
) Buyi
ngf
reque
ncy

f
) Fa
mil
yme
mbe
rs

g
) Pa
yingc
apa
cit
y

2.Wha
tar
e3pos
sibl
esour
cesofi
nfor
mat
ionont
hec
urr
entc
ust
ome
rpr
ofi
leofyour
or
gani
sat
ion?

Thet
hre
epos
sibl
eora
vai
labl
esour
cesofi
nfor
mat
ionont
hec
urr
entc
ust
ome
rpr
ofi
leof
ouror
gani
sat
iona
re

a
) Pos
tadve
rti
si
ng,
dat
aba
seofg
ene
rat
edl
eadsori
nqui
ri
esf
romwhe
rec
ust
ome
rs
ha
vec
omef
rom.

b)Ge
ner
ate
dInvoi
cesf
romours
yst
emt
owa
rdsourc
ust
ome
rs

c
) Ourc
ust
ome
rfe
edba
ckf
orm,

21
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
3.Br
ief
lydi
scus
sal
l6oft
hef
oll
owi
nga
rea
stha
tcus
tome
rfoodpr
efe
renc
esr
ela
tet
o:

a
. Cont
empor
arye
ati
ngha
bit
s–Ha
bitofe
ati
ngmode
rnf
oodorj
unkf
oodwi
th
l
owe
rtoz
eronut
rit
iousva
luea
ret
erme
dasc
ont
empor
arye
ati
ngha
bit
s.

b.Cul
tur
ala
nde
thni
cinf
lue
nce
s–Af
oodt
hatbe
long
stot
hatc
ount
ry’
sown
c
ult
urea
ndc
ooke
dine
thni
cst
yles
aidt
obec
ult
ura
lande
thni
cinf
lue
nce
d.

c
. Popul
arme
nui
tems–The
sei
temsa
ret
hec
ommonorf
amousi
temsf
ora
pa
rti
cul
arr
est
aur
antoraf
oodc
hai
n.

d.Qui
cks
ervi
cef
oods–Fa
stf
oods
,whi
chc
anbes
erve
dqui
ckl
yanddon’
tne
ed
muc
hofc
ooki
ng

e
.Se
asona
ldi
she
s–The
sedi
she
sde
pendsons
eas
ona
lve
get
abl
esa
vai
labi
li
tyor
s
eas
ona
lta
stea
ndr
equi
reme
ntl
ikeBr
uss
elss
prout
sinwi
nte
rduet
othe
ir
a
vai
labi
li
ty.

f
. Va
rie
tyoff
oodpr
oduc
ts–Di
ff
ere
ntt
ypeoff
oodpr
oduc
tsa
tas
ing
lepl
acel
ike
,
f
astf
ood,
Ita
lia
ndi
sh,
Tha
ifood,
tra
dit
iona
lfood,
junkf
ooda
lla
tonepl
ace
.

4.Onc
eyouha
veg
ene
rat
edar
ang
eofme
nui
dea
sanda
sse
sse
dthe
mfort
hei
rme
rit
s,who
wi
llyoune
edt
odi
scus
syourme
nui
dea
swi
th?

Af
terf
ina
liz
ingf
oodme
nua
nda
sse
ssi
ngf
ort
hei
rme
rit
s,wewi
llha
vet
odi
scus
swi
th
ourt
arg
etc
ust
ome
rs,
Inve
stor
,andourf
ami
ly&f
ri
ends
.

5.Whyi
siti
mpor
tantt
ochoos
eme
nui
temst
hats
uityourc
ust
ome
r’spr
efe
renc
es?

I
tisi
mpor
tantt
ochoos
eme
nui
temst
hats
uit
stoourc
ust
ome
rpr
efe
renc
esbe
caus
e
c
ust
ome
rbuysaf
oodbyhi
sta
stea
ndnotbywhoi
sma
king
,orwha
tfa
mousdi
shi
s
be
ingpr
epa
red

6.I
dent
if
yandbr
ief
lydi
scus
satl
eas
ttwodi
ff
ere
ntt
ype
sands
tyl
esofme
nuss
uit
abl
efor
di
she
sorf
oodpr
oduc
tionr
ang
esf
ordi
ff
ere
ntt
ype
soff
oodout
let
s.

Thet
wodi
ff
ere
ntt
ype
sands
tyl
esofme
nuss
uit
abl
efordi
she
sorf
oodpr
oduc
tion
r
ang
esf
ordi
ff
ere
ntt
ype
soff
oodout
let
sar
easbe
low:

22
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 a
) LaCa
rteMe
nu–Me
nut
hatha
sindi
vidua
llypr
ice
dit
emsa
ndt
hef
ina
ldi
shwi
llbeof
c
ombi
nat
ionoft
hemwi
thahi
ghe
rpr
ice
,ex
ampl
ePi
zzas
hopha
vingdi
ff
ere
ntt
ypeof
pi
zza
sandt
ype
sofc
hee
sandot
hert
oppi
ngs
.

b)S
tat
icMe
nu–Ame
nuha
vingwi
deva
rie
tyoff
ooda
sthi
sme
nudoe
snotc
hang
e
f
reque
ntl
y

7.Wha
tist
hee
asi
estme
thodt
oens
uret
hatyoude
vel
opame
nuwi
thaba
lanc
edva
rie
ty?

Thebe
stwa
ytode
vel
opaba
lanc
edme
nui
stoi
ncl
udef
oodsa
sbe
lows
ugg
est
ed:

a
)Atl
eas
tthr
eema
jore
ntr
eesl
ikeMe
at,
Poul
try,
andve
get
abl
eonee
ach

b)S
ervi
ngs
ide
swi
thve
rit
yasve
get
abl
esa
lads
,fr
uits
ala
ds,
hea
lthyg
rai
nsa
ndc
omf
ort
f
ood(
les
she
alt
hy)
.

c
)Inc
ludi
ngmi
nimumt
wode
ser
ts,
dec
ent&he
alt
hy.

8.Whywoul
dyoui
temi
set
hepr
opos
edc
ompone
ntsofi
ncl
ude
ddi
she
sorf
oodpr
oduc
tion
i
tems
?

I
temi
si
ngt
hec
ompone
ntsoft
hedi
ff
ere
ntdi
she
sisi
mpor
tanta
sitma
kest
het
askof
a
rra
ngi
ngt
hes
ecompone
ntsg
etse
asi
era
ndl
esst
imec
ons
umi
ng.
Wewi
llha
vet
ogot
o/
or
dert
oapa
rti
cul
ars
tor
eforas
etofi
temsl
ikeMi
lkpr
oduc
tsf
romDa
iry,
veg
eta
ble
s
f
romve
get
abl
es’
shopa
ndr
estf
romt
heg
ene
ral
stor
e.

9.Br
ief
lydi
scus
sea
choft
hef
oll
owi
ngme
thodst
hatma
ybeus
edt
oca
lcul
atepor
tion
yi
eldsa
ndc
ost
sfr
omr
awi
ngr
edi
ent
s:

a
. But
che
r’st
est-But
che
r'syi
eldt
esthe
lpsi
neva
lua
tingt
hey
iel
dofpoul
try,
fis
h
orme
at.
itc
anbec
alc
ula
teda
sEPWe
ight=APWe
ight
-wa
ste
,Yi
eld%=
EP/
APx
100,
whe
reAPI
S"AsPur
cha
sed"&EPi
sEdi
blePr
oduc
t

b.S
tanda
rdme
asur
es-Thi
ste
sti
sdonef
ort
est
ingf
oodt
ext
ures
ucha
ste
nsi
on
t
est
,compr
ess
iont
est
,andf
lex
uret
estt
hatme
asur
esf
oodqua
lit
iesl
ike
ha
rdne
ss,
crunc
hine
ss,
sof
tne
ss,
cri
spi
nes
s,t
acki
nes
s,s
pri
ngi
nes
sanda
likef
ood
pr
ope
rti
es.

23
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 c
.St
anda
rdyi
eldt
est
s-Thi
ste
stus
ethes
amef
ormul
aast
hatofbut
che
r'st
est
,but
f
ora
llt
her
awf
oodi
temsa
sitg
ive
sani
nsi
ghtt
oqua
nti
tyofus
abl
epr
oduc
tpos
t
pr
oce
ssi
nga
ndwha
tqua
nti
tyofma
ter
ial
tobepur
cha
sedt
oge
tthede
sir
ed
e
dibl
equa
nti
ty

10.Howwi
llyoubea
blet
ode
ter
minet
hec
ost
-ef
fec
tive
nes
sofyourdi
she
s?

Thef
ormul
awi
llbeRa
wFoodCos
tofI
tem÷De
sir
edFoodCos
tPe
rce
nta
ge=S
ell
ing
Pr
iceoff
oodpr
oduc
t,t
hatme
ansi
fyouwa
nt40% wi
th5% f
orva
riousf
act
orst
hent
he
pr
ofi
tma
rgi
noft
hepr
oduc
twi
llbe35% ofc
ostpr
ice
.

11.Out
li
net
hepr
oce
dur
eforpr
ici
ngme
nui
temst
oens
urema
ximumpr
ofi
tabi
li
ty.

Ma
ximumpr
ofi
tabi
li
tyc
anbee
nsur
edwhi
lede
fini
ngpr
iceoft
hef
oodsi
nme
nuby
“
ble
nde
dpr
ici
ng”pr
oce
ss.
Thi
sisdonewi
tht
hehe
lpofme
nue
ngi
nee
ringora
nal
ysi
s
whi
chi
sba
lanc
ingt
hehi
gha
ndl
owc
ostf
oodi
temsa
ndi
ncl
udi
ngs
tra
teg
yofpr
omot
ing
i
temst
oma
ximi
sepr
ofi
tabi
li
ty.

12.Wha
tinf
orma
tionwi
llyoune
edt
ocons
ide
rwhe
nwr
iti
ngyourme
nu?

I
nfor
mat
iont
hatwewi
llne
edt
ocons
ide
rwhi
lema
kingourr
est
aur
antme
nua
re:

a
)Int
ere
stoft
hec
ust
ome
rs

b)Pr
icer
ang
esofot
herne
arbyr
est
aur
ant
’sme
nu

c
)Unde
rst
andi
ngofl
oca
tion,
tor
est
aur
ante
xpe
rti
se,
tot
hena
meoft
her
est
aur
ant

d)Us
ageoft
hewor
dsi
nme
nut
hata
ttr
actc
ust
ome
rs.

13.I
dent
if
yandde
finea
tle
ast6di
ff
ere
ntc
uli
nar
yte
rmsc
ommonl
yus
edi
nme
nus
.

Al
aca
rte-s
epa
rat
elypr
ice
dit
emsf
romame
nu

Al
dent
e-c
ooke
dsoi
t'
sst
il
ltoug
hwhe
nbi
tt
en

Al
agr
ecque-Se
rvi
ngs
eaf
ooda
ndMode
rnGr
eekAus
tra
lia
nfood

Ae
rat
e–Ae
rat
edf
oodpr
oduc
tst
ore
duc
eca
lor
iede
nsi
ty

24
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 As
pic–Coa
teda
ndg
laz
edf
ood

Aug
rat
in–Foodspr
inkl
edwi
thbr
eadcr
umbsorgr
atedcheeseandbr
owned

14.Wha
tdoyoune
edt
obea
war
eofwhe
nwr
iti
ngame
nuus
ingde
scr
ipt
ivepr
ose
?

Wemus
tbea
war
eoft
hebe
lowme
nti
one
dthi
ngswhe
nwr
iti
ngame
nuus
ing
de
scr
ipt
ivepr
ose
:

a
)De
scr
ipt
ivebutke
epi
ngs
hor
t

b)Us
eofwor
dst
hati
gni
tes
ens
esl
ikec
ris
py,
che
esy,
etc
.

c
)Cons
ide
ringdi
ner
stypel
ikea
ret
heyf
ami
li
es,
coupl
es,
chi
ldr
enorof
fi
cepe
opl
e,e
tc.

d)Wi
sel
ypl
aci
ngt
hepr
ice

e
)De
sig
ningt
heme
nuwi
sel
y

15.Br
ief
lydi
scus
sea
choft
hef
oll
owi
ngme
thodst
hatc
anbeus
edt
ose
ekf
eedba
ckf
rom
c
ust
ome
rsa
ndot
her
s:

a
. Cus
tome
rsur
veys–I
tist
hebe
stwa
ytog
etf
eedba
cka
ndc
anbedonepos
tdi
ne
i
nal
ongwi
thbi
llpa
yme
nt.

b.Popul
ari
tyi
nde
x–Thi
sca
nbec
alc
ula
tedf
ore
ver
ydi
shwi
thpe
ror
ders
aleor
pe
rpe
rsons
alea
ndhe
lpsi
nimpr
ovi
ngt
heme
nut
oo.

c
.Sa
lesda
ta–Ana
lys
ings
ale
sda
tac
ana
lsohe
lpust
oknowt
hec
ons
ume
rint
ere
st
ove
rdi
ff
ere
ntdi
she
s.

16.Hows
houl
dyoua
sse
sst
hes
ucc
essofme
nusa
gai
nstc
ust
ome
rsa
tis
fac
tiona
nds
ale
s
da
ta?

S
ucc
essofme
nuc
anbea
sse
sse
dbya
nal
ysi
ngc
ust
ome
rsa
tis
fac
tiona
nds
ale
sda
taby
c
hec
kingf
orr
epe
ats
ale
sofapr
oduc
ttos
amec
ust
ome
rmul
ti
plet
ime
sandt
omul
ti
ple
c
ust
ome
rsa
lso.
Ita
lsog
ive
sins
ightt
othene
edofc
hang
eorr
epl
aceapr
oduc
tfr
omt
he
me
nuwhi
chha
slows
ale
stonos
ale
s.

25
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
17.Wha
twi
llyoune
edt
oadj
ustyourme
nuba
sedon?

Me
nua
djus
tme
ntha
vet
obedoneont
heba
sisofda
taa
nal
ysi
sfort
hene
edofc
hang
eof
f
lavourort
ore
moveorr
epl
aceaf
oodpr
oduc
tfr
omt
heme
nuwi
thr
espe
ctt
ocus
tome
r
t
ast
esorc
hoi
ces
.

18.Br
ief
lydi
scus
scos
tsofs
uppl
yfori
ngr
edi
ent
sandt
hede
sir
edpr
ofi
tma
rgi
nsi
n
hos
pit
ali
tya
ndc
ate
ring
.

Hos
pit
ali
tya
ndc
ate
ringi
nvol
vest
hre
ema
jorc
ompone
ntsa
sma
npowe
r,r
enta
ndf
ood
c
ost
,ove
rtha
tpr
ofi
tma
rgi
ns,
the
nthec
ostoff
oodwa
stea
lsone
edt
obec
ons
ide
red.
By
a
nal
ysi
nga
lloft
hec
ompone
nts
,ar
est
aur
antke
ept
hepr
ices
oast
oma
ke28% t
o30%
ofpr
ofi
ts,
whe
rea
sca
ter
ingma
yne
edt
owor
kwi
thi
npr
ofi
tra
ngeof7% t
o9%.

26
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 QUESTI
ONSCHECKLI
ST
Que
sti
oni
ngChe
ckl
is
t

Theas
sessorneedst
oindic
atewhet
herthe
yha
vec
onduc
tedt
heque
sti
oni
nga
swr
itt
enque
sti
onsora
s
ver
balque
s t
ionsbyt
icki
ngtheboxbel
ow.

 Wri
tt
enQue
sti
oni
ng  VerbalQuesti
oni
ng

Theasse
ssormustprovi
deevidencewit
ht hea
ssess
mentt
ool.Forwrit
tenquest
ions,t
heas
sess
ormust
provi
dethest
udent’
sori
gina
lwr it
tenres
ponses.
Forve
rbalquest
ioni
ng,thea
ssessormus
tprovi
dedot
point
sasaminimumont hestudent’
sre
sponses.

Fordet
ail
sonhowt oc
onduc
tandconte
x t
uali
set
hisf
ormofa
sse
ssme
nt,
ple
aser
efe
rtot
heque
sti
oni
ng
chec
kli
stexpl
ana
tioni
ntheas
ses
sorguide.

S
tude
nt’
sna
me:

As
ses
sor
’sna
me:
Ifques
tionsareansweredve r
ball
y,t
hea s
s es
sormustwr i
tedet
aile
da nswersi
n S
atis
fac
tory
thesect
ionsprovide
dbe low.Thespacebelowdoesnotindic
atethesizeoft
he r
esponse
answera nt
ici
pated.
Ke e
pt ypi
ngandthes pacewil
lexpand.I
fanswe r
sa r
e
recor
deds epara
tetothisdocument,
theymus tbeatt
achedtothea s
sessment
document s
. Ye
s No

Whati
nformati
onwill
needt
obeobt
aine
dtode
ter
minet
hec
urr
ent
c
ust
ome rprof
il
eforabus
ine
ss?
1

Whatare3possi
bles
ourcesofi
nfor
mat
ionont
hec
urr
entc
ust
ome
r
pr
ofi
leofyouror
gani
sat
ion?
2

Bri
efl
ydi
scus
sal
l6oft
hef
oll
owi
nga
rea
stha
tcus
tome
rfoodpr
efe
renc
es
re
lat
eto:

a
. Cont
empor
arye
ati
ngha
bit
s.

b. Cul
tur
ala
nde
thni
cinf
lue
nce
s.

c
. Popul
arme
nui
tems
.
3
d. Qui
cks
ervi
cef
oods
.

e
. S
eas
ona
ldi
she
s.

f
. Va
rie
tyoff
oodpr
oduc
ts.

27
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 Onceyouhavegene
ratedar
angeofmenuideasa
ndas
ses
sedt
hemf
or
the
irmeri
ts,whowil
lyouneedt
odisc
ussyourmenui
dea
swit
h?
4

Whyisi
timpor
tantt
ochoos
eme
nui
temst
hats
uityourc
ust
ome
r’s
pr
efe
rence
s?
5

I
denti
fyandbri
efl
ydis
cussatleas
ttwodiff
ere
nttype
sa ndst
ylesof
menussuit
abl
efordi
shesorfoodproduc
tionrang
esfordi
ff
erenttype
sof
6 f
oodoutle
ts.

Whati
sthee
asie
stme
thodt
oens
uret
hatyoude
vel
opame
nuwi
tha
ba
lanc
edvar
iet
y?
7

Whywoul
dyouit
emiset
hepr
opos
edc
ompone
ntsofi
ncl
ude
ddi
she
sor
f
oodpr
oduct
ioni
tems
?
8

Bri
efl
ydisc
usseachofthef
oll
owingme
thodst
hatmaybeus
edt
o
ca
lcul
ateport
ionyi
eldsandcost
sfr
omrawing
redi
ent
s:

a
. But
che
r’st
est
.
9 b. S
tanda
rdme
asur
es.

c
. S
tanda
rdyi
eldt
est
s.

Howwi
llyoubea
blet
ode
ter
minet
hec
ost
-ef
fec
tive
nes
sofyourdi
she
s?
10

Outl
inetheproc
edur
eforpr
ici
ngme
nui
temst
oens
urema
ximum
prof
ita
bili
ty.
11

Wha
tinf
orma
tionwi
llyoune
edt
ocons
ide
rwhe
nwr
iti
ngyourme
nu?
12

13 I
denti
fyandde
finea
tle
ast6di
ff
ere
ntc
uli
nar
yte
rmsc
ommonl
yus
edi
n
menus.

28
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus
 Whatdoyoune
edt
obea
war
eofwhe
nwr
iti
ngame
nuus
ingde
scr
ipt
ive
pr
ose?
14

Bri
efl
ydis
cus
seac
hofthefol
lowingmet
hodst
hatc
anbeus
edt
ose
ek
f
eedbackf
romcus
tome
r sa
ndot hers
:

a
. Cus
tome
rsur
veys
.
15 b. Popul
ari
tyi
nde
x.

c
. S
ale
sda
ta.

Hows houldyouass
e s
sthes
ucc
essofme
nusa
gai
nstc
ust
ome
r
sa
tis
facti
ona nds
alesdat
a?
16

Wha
twi
llyoune
edt
oadj
ustyourme
nuba
sedon?
17

Br
ief
lydi
scus
scos
tsofs
uppl
yforing
redi
ent
sandt
hede
sir
edpr
ofi
t
marg
insi
nhospi
tal
it
yandca
teri
ng.
18

Fe
edba
ckt
oSt
ude
nt:

Resul
t  Sati
sfact
ory  NotYetSati
sfact
ory

As
ses
sor
’sSi
gna
tur
e: Da
te:

29
S
ITHKOP002-Pl
ana
ndc
ostba
sicme
nus