Professional Documents
Culture Documents
A. Introduction
This module covers the knowledge, skills and attitudes required to obtain, interpret and convey information in
response to workplace requirements.
B. Learning Activities
LO1: Obtain and convey workplace information
Learning Content Method Presentation Practice Feedback Resources Time
Effective Independent Read Information Answer self- Compare to The
Communication Reading sheet no. 1.1-1 on check 1.1-1 Answer Key students/trainees
Group discussion Effective no. 1.1-1 must be provided
Demonstration Communication with the following:
Video LCD Projector
Presentation (optional)
Video on Effective
Overhead
Communication
Projector
(optional)
Computer
Printer
Suppliers
Memorandum
Circular
Notice
Information
discussion
Basic Letter Writing Independent Read Information Answer self- Compare to The
Reading sheet no. 1.1-2 on check 1.1-2 Answer Key students/trainees
Group discussion Business Letter no. 1.1-2 must be provided
Demonstration Writing with the following:
Video LCD Projector
Presentation (optional)
Overhead
Projector
(optional)
Computer
Printer
Suppliers
Memorandum
Circular
Notice
Information
discussion
- Writing
materials (pen
& paper)
- References
(books)
- Manuals
- Writing
materials (pen
& paper)
- References
(books)
- Manuals
C. Assessment Plan
Interview
Written exam
Third Party Report
Portfolio