Professional Documents
Culture Documents
MANAGEMENT
YU LICHEN
19/05/2021
a) What is leadership?
List Some Characteristics of a Good Leader.
• Lead by example
--- “As a leader, the best way to build credibility and gain the respect of others
is to set the right examples.”
• Demonstrate integrity
--- “Leaders have clear convictions about what is right and wrong and are
respected for being genuine, principled, ethical and consistent. They have a
strong sense of character, keep their promises, and communicate openly,
honestly and directly with others.”
• Communicate effectively
--- “Communication involves more than just listening attentively to others and
responding appropriately. It also includes sharing valuable information, asking
intelligent questions, soliciting input and new ideas, clarifying
misunderstandings, and being clear about what you want.”
• Recognise success
--- “To inspire employees to give their best, they need to know that their work
will be valued and appreciated.”
• Empower others
--- “Great leaders understand that for people to give their best, they must have
a sense of ownership over their work and believe that what they’re doing is
meaningful.”
Singh (2009) quoted the definition of power by Dahl, “A has power over B to the extent
that he can get B to do something that B would not otherwise do.”, and explained that
A could use his power to order B to do something, even it went against B’s willing. For
achieving this purpose, A might have to exert a force in opposition to some or all
previously existing forces and limits on B.
“French and Raven (1959) identified five basic sources of managerial power that have
been widely accepted in literature and are taught to this day: (1) legitimate (or formal
or bureaucratic power); (2) reward power; (3) coercive power; (4) expert power; and
(5) referent power. The first three power bases follow from a formal charter of authority;
the last two depend upon the competence and qualities of the manager. To these five
power bases, literature frequently mentions reciprocal power as a sixth, albeit
secondary, power base for achieving organizational ends and objectives.” (Singh,
2009)
Reference