CABARUAN NATIONAL HIGH SCHOOL

Urdaneta City Pangasinan

Name: ________________________________________________ Score:________________

Grade & Section: __________________________________ Date:_________________

Lesson 1 Types of Housekeeping & Scope of Housekeeping Maintenance

A. Activity 1. Word Maze!

WORD SEARCH. Find the words that corresponds to the clues given below. It can be Horizontally (forward or backward),
Vertically (up or down).
LET’S GET STARTED! JOURNEY TO HOUSEKEEPING.
HOUSEKEEPING
MAINTENANCE FORM
DOMESTIC
INSTITUTIONAL
GUESTROOM
LOBBY
LAUNDRY
LINEN
HALLWAYS
PUBLIC AREA
RESTAURANTS
INVENTORY
GUESTS
HOTEL
HOUSEKEEPER

Types of housekeeping
1. Domestic Housekeeping- refers to housekeeping maintenance in a house. It covers bedrooms, kitchen, dining,
receiving area, grounds and the surroundings areas within the house.
2. Institutional Housekeeping applies to housekeeping maintenance in commercial lodging establishments like
hotels, resorts, inns and apartels.
Institutional Housekeeping usually covers the following areas:
➢ Guest rooms
➢ Hallways and corridors
➢ Lobby
➢ Public Rooms and restaurants
➢ Offices
➢ Stairways
➢ Windows
➢ Stores, concessionaire shops
➢ Grounds
➢ Linen and Laundry area.
It does not include the kitchen and dining areas since these are handled by the Food and Beverage Section.
Housekeeping job in commercial establishments is more complex to manage as compared to domestic
housekeeping. With a lot of guests to attend to, housekeeping responsibilities have to be distributed to several sections
of the housekeeping department. One section attends to the maintenance of guestrooms; another to public areas while
separate one takes care of efforts have to be well coordinated among the various sections to ensure efficient
housekeeping maintenance.
SCOPE OF HOUSEKEEPING MAINTENANCE
The responsibilities of the housekeeping Department include the following:
1. Guestroom Maintenance
a. Maintaining the cleanliness and orderliness in the guestrooms
b. Furnishing the room with the necessary amenities and supplies such as bed, linens , appliances, etc.,
c. Attending to service request of house guests
 d. Keeping the area free of safety hazards.
2. Maintenance of Public Areas
a. Maintaining the cleanliness and orderliness in all public areas which include lobby, corridors
b. Maintaining and up keeping the surroundings of the building by keeping it clean and free of liters.
c. Maintaining an attractive landscape to enhance eye appeal.
d. Keeping the public areas free of safety hazards
e. Undertaking minor repair like busted bulbs, broken furniture, etc.
3. Maintenance of Linen/Laundry Service
a. Collecting and delivering laundry items for house guests or in house occupants.
b. Washing drying, ironing guest laundry as well as linens used in banquet functions, food service and
guestrooms
c. Mending service
4. Washing, Issuance, Repair and Inventory of Employee’s uniforms
5. Installation, cleaning and Maintenance of Fixtures and Facilities like furniture and appliances.
6. Provision of special services like babysitting, polishing shoes, etc.

Sample of Maintenance Order Form

1. Date of request
2. Date of receipt
3. Person who received the request form
4. Room number and building if
necessary
5. Name of guest/tenant
6. Person who accpeted the request,
normally the front desk or the
housekeeping on duty
7. Status of the request
8. Result/outcome of the request
9. Duly signed by the person who
prepared the maintenace form
10. Duly approved by the detailed
department manager

Activity 2. Answer the following statement TRUE or FALSE.

_______ 1. Housekeeping job is distributed to different section.
_______ 2. Housekeeping job do not include maintenance in the public areas
_______ 3. Public areas include carport.
_______ 4. Maintenance of kitchen is a part of housekeeping job.
_______ 5. Polishing shoes is not a part of services in the housekeeping.
_______ 6. Repair of uniform of the employees is part of housekeeping
_______ 7. Mending is a special service of a hotel worker.
_______ 8. Maintaining of attractive landscape is a part of housekeeping.
_______ 9. Washing guest clothes is a job of hotel worker.
_______10. Washing and ironing of linen used in banquet is not a job of housekeeper.

Acivity 3. Make a your own Maintenance Order Form (Use a separate sheet of paper)
Prepared by: Checked by: Approved:

MARSLO C. PERALTA ERIC A. LARAN MARITA L. ANICIETE

Subject Teacher Head Teacher III Principal IV