1.

According to Peter Senge the most important of the five disciplines is

a. Systems Thinking
2. Both Peter Senge and Jamshid Gharajedaghi have perspectives on
stakeholder management based on
a. Systems Thinking
3. Jamshid Gharajedaghi perspective on systems thinking is based on
a. 5 Systems principles and 5 dimensions of systems
4. In contrast to Jamshid Gharajedaghi, Peter Senge has a perspective that
contains
a. Disciplines
5. Stakeholder management is viewed as a systems approach to ethical issues.
a. True
6. You should not go to tactical questions during the development of a vision,
philosophy, and mission statements until you
a. Answer the philosophy questions and determine mission questions.
7. The following are results of having strategic principles except
a. All of the above
8. The hedgehog concept developed by Collins has three aspects
a. What are you deeply passionate about, what drives your economic
engine, and what you can be the best in the world at?
9. A starting point for identifying a leader’s values is the __________ of a company.
a. Mission and vision
10. All of the following are strategic principles except
a. Limit communicated to ensure security
11. Corporate culture is expressed in which of the following ways?
a. All of the above
12. The culture of a company is the glue that holds together other internal
systems.
a. True
13. Strong corporate cultures include all of the following except
a. Shared value on cost
14. Signs of cultures in trouble, or weak cultures, include all of the following
except
a. A long-term focus
15. Shared values and meaning held by the organization’s members are
transmitted through the values and authority that the leaders espouse and
practice.
a. False
16. All of the following are symptoms of ethical failure except
a. Ethical concurrence
17. Which of the following leadership styles is the most ethical leadership style?
a. Transformational Leader
18. Which of the following leadership styles in the least ethical leadership style?
a. Manipulator
19. Responsible leaders do all of the following except
a. Ethically align with all stakeholders
20. Effective ethical leaders use which approach to setting direction and building
relationships?
a. Collaboration
21. Conscience is a pillar of steward leadership and
a. Inspires us to become part of a worthy cause.
22. The attributes of a servant leader is that they are all of the following except
a. Serves any cause
23. According to Greenleaf’s New Moral Principle, people will freely respond
only to individuals who are chosen as leaders because they are proven and
trusted.
a. True
24. Servant leadership is
a. Inherently moral and ethical
25. Servant leadership
a. Is a strange attractor that attracts talented people
26. Which of the following should be included on an ethics checklist?
a. Do senior managers and employees know what the customer wants
and does the organization meet customer needs and expectations?
27. A code of ethics allows the organization to
a. All of these are correct.
28. An ethics checklist is not an important part of a good ethics program.
a. False
29. In final thoughts, the center of the organization was
a. Sprit with structure on the outside.
30. All of the following are problems with ethical codes except
a. Codes are stringently enforced.
31. Which part of ethics structure helps to constitute a legitimate source for
professionals and to offer a basis for adjudicating disputes among
professionals?
a. Ethical Codes
32. The structure for corporate ethics include
a. All of the above.
33. The ________ administrator is a rule-based moral leadership style.
a. bureaucratic
34. Production managers in organizations generally have a background in liberal
arts and social sciences.
a. False
35. The term “personal mastery” as used by Peter Senge refers to a leader’s
ability to be dominate and in charge of others.
a. False
36. According to research, ethics codes are necessary and sufficient means of
assisting or influencing professionals with managing moral conduct in
companies.
a. False
37. Which one is not one of the four Strategic Alignment Questions?
a. Who am I?
38. __________, broadly defined, is the search and outcome for ultimate meaning
and purpose in one’s life.
a. Spirituality
39. For a servant leader, serving others is even more important than meaning
and purpose.
a. False
40. F unction’s of managers and professionals include
a. All of the above.
41. The board of directors of a company is technically responsible for
disciplining and rewarding the CEO.
a. True
42. Ethical codes provide an instructional and motivational basis for employee
training.
a. True
43. Most codes of ethics are too vague to be meaningful.
a. True
44. Which function has low cost and efficiency as part of its goals?
a. Finance and Accounting
45. Which of the following leaders learn from the shortcomings of each of the
other styles and use all of their strengths?
a. Encompassing
46. It is important to understand the different functions and their perspectives
because ethical leadership needs to be cross-functional.
a. True
47. Which of the following are deeper dimensions of an organization’s culture?
a. All of the above
48. The level of autonomy of internal stakeholders is a structural issue that is
related to ethics.
a. True
49. The values based stakeholder approach advocated using a readiness
checklist to mobilize, educate, and commit top level leaders to proceed with
the assessment.
a. True
50. According to Collins and Porras, the visionary companies succeed over their
rivals by developing and following a strong competitive intelligence network.
a. False
51. Using a stakeholder approach is effective for managing both external and
internal stakeholders.
a. True
52. According to Collins and Porras, visionary companies succedded over their
rivals by developing and following a
a. Core ideology
53. Systems that are organic, rather than mechanistic, are an organized structure
issue that is related to ethics.
a. True
54. Strong corporate cultures
 a. Value the importance of people.
55. ________ is the driving force behind a manipulator’s motives.
a. Power
56. All of the following leadership styles rely on amoral techniques and
assumptions of getting work done except
a. transforming
57. Seeing how a company greets guests and strangers will tell you something
about the company’s culture.
a. True
58. Which is the last step in developing a vision, philosophy, and mission?
a. Tactical Questions
59. Which of the following is the driving force behind the bureaucratic
administrator style?
a. Efficiency
60. Which of the following is less effective than the other three for managing
internal stakeholders?
a. Protective
61. Which of the following was not one of the seven things Ghandi said will
destroy us?
a. Courtrooms without justice
62. A stakeholder management approach is also a systems-thinking approach,
because it looks at all the stakeholders and the relationships among them to
create a big picture or context for managing.
a. True
63. Which of these characteristics and competencies are associated with leaders
from a spiritual perspective?
a. All of the above
64. Visionary organizations select CEO’s on the basis of which of the following?
a. Fit with core ideology
65. Reading what the company says about its own culture is not al good way to
observe corporate culture.
a. False
66. Which of the following things were included in the seven things that Ghandi
said will destroy us?
a. All of the above.
67. One structural issue related to ethics is that decision-making should be
centralized, rather than distributed or decentralized.
a. False
68. The concept of servant leadership was introduced by Robert Greenleaf.
a. True
69. Which of these managers aim at effectiveness and doing things right?
a. Professional
70. The nature of human nature is one of the deeper dimensions of organization
culture.
a. True
71. Which function has the longest time horizon?
 a. R & D
72. According to Pastin, all of these principles are associated with high-ethics
companies except
a. In high ethics firms, responsibility is collective rather than individual.
73. If you were observing a company, and noticed that the executives seemed
isolated from lower level workers, this might be a sign that the company has
an unethical culture.
a. True
74. Investing significant time and energy in relationship building at all levels of
the organization is part of an ethics checklist for leaders.
a. True
75. One of the major changes within employment is the end of the concept of
“lifetime employment”.
a. True
76. The major trends in employment includes
a. All of the above
77. The FMLA entitles employees to a maximum of 24 weeks of unpaid leave per
year for the birth or adoption of a child.
a. False
78. Which act prohibits employers from discriminating against individuals based
on their age in hiring, promotions, and terminations?
a. ADEA of 1967
79. Which act prevents discriminatory payment of wages based on gender?
a. Equal Pay Act of 1963
80. Barriers identified by women in corporate advancement
a. All of the above
81. The concept of the woman in the home and the man in the office is changing
in Japan
a. Women are entering the workforce and delaying raising a family until
much later in their lives.
82. In Japan, men are more social and women are more focused on completing
tasks.
a. True
83. In 2002, women will make up _____ percent of the workforce.
a. 47.6
84. Commitment to a personal or family life and responsibilities is not
considered a barrier to women.
a. False
85. The main thing that a leader could do in a multi-generational work
environment is to be creative.
a. True
86. We can productively us the baby boomer group by
a. Train managers how to manage in a multi-generation work place.
87. The size of the group identified as over 55 has grown by
a. 80%
88. The Bureau of Labor and Statistics estimates that 35% of the workforce will
be over 55 in 2020.
a. False
89. The group of individuals we focus on as entering the retirement age is
a. Baby Boomers.
90. Model 1, the industrial age, of the finding work/life balance slide represents
an attitude of all of the following except
a. Focus on creating a better product
91. Model 2, contains spheres for
a. Life and work
92. Model 3, work-life integration, contains all of the following except
a. Work plays a minor role
93. The primary feature of the Model 4, systems perspective is
a. No spheres or overlapping roles
94. Model 2, contains spheres for
a. Life and work
95. In managing diversity you must be a friend not a leader.
a. False
96. As presented in the video, the first age level of development was
a. 13-19
97. _____________ is the highest level of Maslow’s Hierarchy.
a. Self Actualization
98. The generational issues of baby boomers were
a. Vietnam, civil rights, instant gratification
99. Birth order by Alfred Adler presents
a. The effect of birth order on personality.
100. The employer is responsible to provide
a. Safe working conditions
101. Civility is the fundamental rules of humanity.
a. True
102. For the first time, ___________ extended punitive damages to victims of
employment discrimination.
a. Civil Rights Act of 1991
103. Toxic employees, as defined by Frost, are
a. All of the above
104. Things we can do about toxic people are all of the following except
a. Confront the individual
105. In a 2003 survey conducted by AMA, what percent of executives said
they had dated a coworker?
a. 30
106. The separate spheres model causes an unhealthy tension and conflict
between work and family life.
a. True
107. For low to mid level professionals, income is going down.
a. True
108. It is becoming more important for organizations to learn to match
tasks to employee abilities.
a. False
109. Sedentary work conditions are excellent places to put older workers.
a. False
110. According to a survey of top female executives at the 1,000 largest U.S.
Companies, which of the following was indentified as the highest-ranking
barrier to advancement for women?
a. Lack of general management or line experience
111. Which of the following is now the largest minority group?
a. Hispanics
112. One of the problems with the aging workforce is that workers over
age 55 will be staying in leadership jobs so there will not be enough of these
jobs available.
a. False
113. In the overlapping spheres model, there is an overlap between work
and life that creates interdependence.
a. True
114. The Griswold v. Connecticut ruling protects employees in which of the
following ways?
a. All of the above
115. It is recommended that a person consider their motives when
deciding whether to blow the whistle on an employer.
a. True
116. Researchers in the field of honesty have concluded that approximately
42.6% of honesty tests are accurate.
a. False
117. All managers need to learn how to manage multi-generational
workplaces.
a. True
118. The number two barrier to advancement identified by women
executives was exclusion from informal networking (reported by 41% of
women).
a. True
119. The Bureau of Labor Statistics estimates that 35% of the workforce
will be over 55 in 2020.
a. False
120. Which of these principles can be used to support affirmative action by
claiming that such programs help the majority of people in a society?
a. Utilitarian
121. The Work-Life Integration Model is different than the Overlapping
Spheres Model due to
a. All of the above
122. For many people, early retirement is largely a thing of the past.
Workers either choose to or must remain in the workforce longer than they
had originally planned.
 a. True
123. A right is moral when it is not necessarily part of any conventional
system, as are legal rights.
a. 75
124. US students finished in the top half on math skills according to a new
OECD international comparison.
a. False
125. All of the following are needed to ensure employee’s right to due
process except the right to
a. Equal Opportunity
126. The Silent Generation survived the Great Depression and served in
World War 2.
a. False
127. In 2002, 12.5% of board members were women.
a. True
128. Which of these refers to the right to have an impartial and fair hearing
regarding employers’ decisions, procedures, and rules that affect employees?
a. Due Process
129. Which of the universities faced charges of reverse discrimination for
admission in school?
a. University of Michigan
130. 50.55% of women who are working were in professional or
management positions in 2002.
a. True
131. The workplace is aging, so age discrimination is not so much of an
issue anymore.
a. False
132. Which of these remains among the most prominent civil rights issues
in the workplace?
a. Sexual Harassment
133. Which of the following are true about knowledge work?
a. All of the above
134. Which of the following stereotypes have been proposed?
a. All of the above
135. The number one barrier to advancement identified by women
executives was commitment to personal/family responsibilities.
a. False
136. What is wrong with the “job for a lifetime model?
a. All of the above
137. In the Work-Life Systems Framework, careers and family are
integrated into a total picture of quality of life.
a. True
138. All of the following are steps a manager can take to develop privacy
policies except
a. Link privacy to reward systems
139. Companies with more than _____ employees must by law give ______
days notice before closing.
a. 100:60
140. One challenge when working with baby boomers is that generally they
are not pragmatic. They are too idealistic.
a. False
141. Taking on difficult or highly visible assignments was among the top 5
success strategies used by women executives.
a. True
142. Due Process rights protect employees from arbitrary and illegitimate
uses of power.
a. True
143. What is the glass ceiling?
a. An invisible barrier that limits the advancement of women in the
workplace.
144. The _______ can be defined as the right of an employer to fire an
employee without giving a reason and the right of an employee to quit when
her or she chooses.
a. EAW Doctrine
145. Which of the following are corporations that own and control
production or service facilities outside the country in which they are based?
a. MNE’s
146. Forces that have accelerated globalization include all of the following
except
a. Growth of communism
147. Critics generally argue that globalization has caused or at least
enhanced all of the following problems except
a. Expansion of individual sovereignty
148. _____ percent of the world’s population earn less than $2,000 a year.
a. 65 percent
149. The assumption that selling to the poor is a bad idea because they do
not have money and do not buy anything is
a. False
150. We need to act with caution when we say that highly performing
teams usually have a shared leadership structure because
a. This can be ethnocentric thinking
151. GIFT as it applies to the receipt of gifts stands for
a. Genuine, independent, free, and transparent
152. MNEs benefit their host countries in all of the following ways except
a. Increase imports and limit exports
153. All of the following are skills that the global manager needs to develop
except
a. Directive leadership
154. The four key attributes of global executives are ; a deep
understanding of both their local and global markets, solid business
fundamentals, the ability to attract and retain top talent, and
 a. The ability to champion new world thinking.
155. The process by which the principles of the fast food restaurant are
becoming dominant across the world is often called which of the following.
a. Mcdonaldization
156. Critics generally argue that globalization has caused or at least
enhanced all of the following problems except
a. Expansion of individual sovereignty
157. Microfinancing is
a. Small loans to small companies
158. Examples of Social Entrepreneur activities are
a. All of the above.
159. The triple bottom line, people, profit, and planet refer to
a. Sustainability
160. Unethical requirements of MNE’s by host countries include
a. All of the above
161. MNE’s benefit their host countries in all of the following ways except
a. Increase imports and limit exports
162. Which of the following is not a criticism of MNEs?
a. Hire Local Labor
163. Which of the following corporations that own and control production
or service facilities outside the country in which they are based.
a. MNEs
164. MNEs are also called all of the following except
a. Domestic
165. Environment protection guidelines include all of the following except
a. Respecting hose country, laws, goals, and priorities concerning
protection of the environment., respecting the lesser of international
or local standards regarding environmental damage.
166. The four stages of international negotiations includes
a. All of the above
167. Employment practices guidelines includes
a. Respect local host-country job standards and upgrade the local labor
force through training.
168. MNE guidelines for doing business in less developed countries include
all of the following except
a. Maintain local standards, even if lower than your own
169. Consumer protection does not include respect the host-country laws
and policies regarding the protection of consumers.
a. False
170. An example of an exploitive MNE would be
a. Nestle pushing infant formula on mothers in developing countries
171. In a(n) _________ style, a company applies shared norms with other
companies and groups.
a. Interconnection
172. The four approaches to responsibility include
a. Exploitative, Transactional, Responsive, and Transformative
173. In a(n) __________ style, a company applies its own domestic values and
rules.
a. Empire
174. In a(n) __________ style, a company abstracts all local and regional
differences and norms, coming up with a more cosmopolitan set of standards
and solutions for its actions in the host country.
a. Global
175. Host countries do not like it when MNE’s create an imbalance of
capital into and out of the country.
a. True
176. MNE’s protect people in wars, build roads and infrastructure,
distribute benefits, and care for the environment.
a. True
177. Which of the following authors did not develop a four-stage process
for negotiation?
a. Adler
178. Which of the following is the best predictor of employee attitudes and
beliefs?
a. National Culture
179. Host Countries sometimes limit the repatriation of assets and earning
of MNE’s.
a. True
180. MNE’s benefit the communities they do business in.
a. True
181. Basic human rights and freedoms include:
a. The right to choose a job.
182. Both developing and industrialized nations have child labor
a. True
183. People, Profit, Planet are parts of
a. All of the above
184. There are different universal sets of values and ethical standards that
are shared b y multinationals.
a. True
185. ____________ are principles so fundamental that by definition they serve
to evaluate lower-order norms, reaching to the root of what is ethical for
humanity.
a. Hypernorms
186. MNE’s sometimes misuse power by
a. All of the above
187. Multifunctional thinking is important to global managers because it
means they know how to do a lot of things.
a. False
188. MNE’s help decrease the debt of countries they operate in
a. True
189. MNE Guidelines for doing business in lesser developed countries
include of the following except
 a. Provide Free medical care for employees
190. The United Nations Global Compact Principles
a. All of the above
191. You should not operate according to your own value system, because
that would be ethnocentric
a. False
192. Which approach to responsibility acts in a way that is sensitive and
responsive to the needs of its immediate stakeholders?
a. Responsive
193. As part of environmental protections, MNE’s should develop and use
technology to monitor, protect, and even enhance the environment.
a. True
194. The Ford-Bridgestone/Firestone crisis was an international crisis.
a. True
195. The number of exploitative MNEs is constantly on the increase
a. False
196. More than 120 million children between the ages of 5 and 14 work full
time.
a. True
197. Guidelines state that MNEs sometimes need to interfere with internal
politics of host countries to make it a better place to do business.
a. False
198. Mental Maturity and good team building skills are important skills for
global managers.
a. True
199. On the global values map, there is a zone of creativity called moral
free space.
a. True
200. In work group managers should just focus on the group values, not the
individual team members values.
a. False
201. 411 Million children are engaged in economic activity.
a. False
202. Crime and corruption have globalized as well as legitimate business.
Statistics say
a. All of the above
203. Guy’s core values include
a. All of the above
204. To combat unethical behavior, many international agencies have
developed global values.
a. True
205. According to the 2007 Corruptijon Perception Index, the country that
is considered to be the most corrupt is which of the following?
a. Iraq
206. Leaders are ultimately responsible for _________ ethical standards when
working around the world.
 a. All of the above.
207. According to DeGeorge, you should use your moral imagination
because there are not specific rules for responding to an ethical opponent.
a. True
208.