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When this occurs, we want you to respond to this feedback with the ADDA approach:
Accept: Accept that feedback in the spirit in which it is given.
Discuss: Discuss the feedback
Decide: Decide on a solution (if an improvement is required)
Action: Take action
As well, we want you to record the feedback you receive, how you felt when you received it and
what actions you have taken as a result of it. The form for your records is provided on the next
page.
If you receive feedback from someone who is not your coach, you may also record this.
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ANPM Certificate in Business Skills
On the Job Activity
BS03 – Working Effectively with Others
Activity: Receiving Feedback
2. I getting feedback from my colleague Feedback was very helpful I will prepare well For the next I will
03/10/20 Rivaldo, he said that “do not read at because reading during the to avoid reading preforms well without
22 the moment of presentation because presentation it’s not as we during the reading
the participants may think that you expected. presentation
did not prepare it very well”
3.
4.
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Activity: Giving Feedback
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time well
4.
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EVIDENCE
Given Feedback
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Receive Feedback
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