Sandra Jiakponna

House 5, Miller Lawson Street Lekki Scheme 2, Ajah.

07064783473 • jiakponna.sandra@gmail.com

Objective
I am a self motivated and result oriented person. I'm very proactive and always love to
try new things. Good interpersonal relationship, I can work as a team leader or a team
coordinator.

Key Qualifications
● Excellent administrative skills and ability to handle high-volume calls.
● Good negotiation, interpersonal, communication and analytical skills.
● Detail oriented
● Task prioritization
● Social media management
● Decision making skills
● Proficient in MS Office (Word, Excel & PowerPoint)
● Shoe making

Work Experience
Personal assistant Jun 2017 - April 2019
M.D, Deslog Energy
Services

● I'm the first contact person who deal with correspondence and phone calls.
● Managing diaries and organising meetings and appointments. I also control
access to the manager/executive.
● Booking and arranging travel, transport and accommodation.
● Organising events and conferences.
● Reminding the manager/executive of important tasks and deadlines.Typing and
compiling and preparing reports, presentations and correspondence.
● Implementing and maintaining procedures/administrative systems.
● Liaising with staff, suppliers and clients.
● Collating and filing expenses.
● Organising the manager’s personal commitments including travel or childcare.

Customer Service Facility Manager August 2019 - March 2021

Workforce Resources International

● Organising the day-to-day facilities management requirements of the company.

● Providing safe access to buildings in the event of extreme weather such as heavy
rain
● pour.
● Organising cleaning and janitorial services.
● Locking and unlocking the buildings at the right times.
● Carrying out emergency repairs.
● Managing the delivery all hard and soft services.
● Management of all Facilities personnel matters.
● Ensuring that all work performed is done without impact to internal or external
● customers.
 ● Assisting in all aspects of client and tenant satisfaction.
● Coordinating any office relocations, openings and refits.
● Ensuring that grounds are litter free.
● Carrying out daily maintenance checks.
● Delivering a comprehensive service to enquiring customers.
● Managing a large number of incoming calls and emails.
● Managing customers' accounts.
● Keeping a record of customer interaction and details of actions taken.

Licensed Realtor Since Jun 2019

State of Illinois

Education
B.S.c Sociology and Anthropology May 2012

Umo State University Owerri, Imo State.

National Youth Service Corp (NYSC) 2013

Akure, Ondo State

Cabin Crew Licience 2015

Aero Consult Aviation
School

References
Katherine Opara
Lecture Imo State
University
07015383192