This article considers the ways in which humankind has made use of charcoal

down the ages, as a fuel, as an artistic material, and as an adsorbent. The

scientific study of charcoal's structure is discussed, and the role played by
Rosalind Franklin highlighted. Current ideas on the structure of charcoal are
summarised.

Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-

patient relationship, which is the heart and art of medicine. This is important in the delivery of high-
quality health care. Much patient dissatisfaction and many complaints are due to breakdown in the
doctor-patient relationship.

A consumer study was conducted on iced-coffee in order to investigate the

effect of the physical testing environment on liking and consumption of this
refreshing drink by French consumers.