1. Handling of administrative case 1.1 Issuance of show-cause order 1.2 Filing of letter-reply to complainant 1.3 Endorsement of case to concerned department for appropriate action (with recommendation in some cases) 1.4 Issuance of resolution in administrative case 1.5 Clearance for the release of terminal leave benefits 1.6 AWOL of employees 1.7 Provided professional/expert advice on administrative matters 2. Policy/Guidelines/Memo/Comments 2.1 Work Deployment for GCQ Alert Level 4 2.2 Work Deployment for GCQ Alert Level 3 2.3 Use of the revised clearance form 2.4 3. Other clerical tasks 3.1 Data entry 3.2 Maintaining filing system 3.3 Handling inquiries 3.4 Coordinating workflow