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    Aurnita Hall is an experienced customer service agent seeking a new opportunity. She currently works as a customer service agent for Nations Transportation, where she works to determine customer needs, provide information to customers, and maintain customer databases. Previously, she worked as a front desk associate at Ecnolodge, greeting customers and assisting with bookings, check-ins, and check-outs. She has strong communication, patience, and problem-solving skills.

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    Aurnita Hall is an experienced customer service agent seeking a new opportunity. She currently works as a customer service agent for Nations Transportation, where she works to determine customer needs, provide information to customers, and maintain customer databases. Previously, she worked as a front desk associate at Ecnolodge, greeting customers and assisting with bookings, check-ins, and check-outs. She has strong communication, patience, and problem-solving skills.

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    8 views1 page

    Aurnita's Resume

    Uploaded by

    keshia
    Aurnita Hall is an experienced customer service agent seeking a new opportunity. She currently works as a customer service agent for Nations Transportation, where she works to determine customer needs, provide information to customers, and maintain customer databases. Previously, she worked as a front desk associate at Ecnolodge, greeting customers and assisting with bookings, check-ins, and check-outs. She has strong communication, patience, and problem-solving skills.

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    AURNITA HALL

    4127 E Busch Blvd, Apt 3, Tampa,Fl · 813-520-7528


    *Hallaurnita@gmail.com*

    Experienced and skillful Inbound Customer Service Agent providing high quality service to caller, working
    to address and meet all needs. Adept at following communication scripts to properly handle various
    needs in a professional manner. Works to keep and increase customer satisfaction with every phone
    call.

    EXPERIENCE
    OCT 2021 – CURRENT
    CUSTOMER SERVICE AGENT, NATIONS TRANSPORTAION
     Worked productively to determine the needs of customers and fast track solutions to
    those needs
     Answered inquiries by effectively researching, locating, and relaying information to
    customers
     Maintained call center database by collecting and recording information

    JUNE 2019 – NOV 2021


    FRONT DESK ASSOCIATE, ECNOLODGE
     Greeted all customers with a smile
     Answered all customer questions to the best of my ability
     Booked rooms and assisted with check ins and check outs

    EDUCATION
    JUNE 2011
    DIPLOMA, SPOTO

    SKILLS
     Excellent Communication Skills  Always taking initiative
     Patience  Respectful
     Resourceful  Take Responsibility

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