Advisor - Coaches and guides IT areas in developing an actionable recovery capability.
Provides challenge function during BIA
Coordinate with Business
Analysts doing BIAprocess
Document
interdependencies in a
reusable fashion
Develop trusted advisor
relationships with the
business and improve
business and IT alignment
Coordinate IT
asset management
with CMDB
Partners with the business and IT to understand business requirements and initiatives. Maximize the value of investments in DR
process. Finds solutions within existing constraints
Push back on ‘wish list’
recovery objectives or
critical impact definitions.
Ask ‘why?’
Understand dependence
on 3rd parties that deliver
business services
Collaborate with
stakeholders to define
recovery solutions within
existing capabilities
Establish clear “line of
sight” between business Improve cross-functional
goals and objectives and teaming with business
IT availability and disaster leaders & operations
recovery
Maintain the application
Identify and document all
“tiers of criticality” and
tools and documents
manage alignment with
utilized to sync with BIA
business
Understand the criteria to
Communicate the need for
evaluate incidents and
Resilience
‘triggers’ for declaration
Determine and manage Define a strategy to
Raises the DR program
roles and Align IT resourceswith develop IT DR
up to an executive
responsibilities of DR business priorities competencies needed
level
team to support regulations

Establish a Provide guidance to

Schedule resources
Develop and maintain governance framework the business on
and activities based on
KRIs and KPIs for to prioritize required funding levels
demand and business
ongoing management and the value of IT
requirements IT DR investments investments

Update and maintain Monitor and manage

Report on the overallIT the DR policy and Manage and deliver IT compliance with
DR Program program DR Training Materials regulatory
documentation requirements

Clearly and succinctly

Define and maintain articulates the
Create DR escalation Integration with Crisis
next generation DR business case for
and activation process Management
plans funding and
investment

Technologist - Architects and manages DR solutions to enable recovery of enterprise systems and solutions Integrates DR-related
tools for efficiency
 Design technology Assess the functional Maintain DR intake
architectures that Maintain DR Service and technical quality of process for new
support future needs Catalog of Solutions the current portfolio of Systems and
of the business DR Solutions Applications

Develop an approach
Increase DR-related Develop recovery Work with the IT for assessing,
technology strategies for existing architecture teams to monitoring,
standardization systems align standards and adopting new
technologies

Identify vendor
Perform cost/benefit Deepen IT skills to Develop
solutions for recovery
and SWOT analysis of standards/approach to
(replication, mirroring, address critical gaps
various DR solutions execute DR
deduplication, etc.)

Understand Deliver consistent,

dependence on 3rd high-quality DR
parties that deliver IT services that meet
services service level objectives
 Operator - Execute DR program operations including plans, testing, monitoring, and third parties

Deliver consistent, Ensure that required

Develop and Manage Pre-Test and Post-Test high-quality DR controls and
the Testing Process Processes services that meet compliance measures
service level objectives are in place for tests

Coordinate with Manage the

Input into the Disaster Monitoring of Tests
Problem/Incident Development of After
Declaration Process and Exercises
Management Team Action Reports

Meet performance
Review Outage and Document New and
Build Disaster objectives focused on
Problem Management Changed DR
Recovery (DR) Plans operational and
Reports Processes
financial targets

Coordinates critical
Integrates BC and DR
vendor recovery Problem & Incident
into the enterprise
including plan reviews Management
SDLC process
and joint testing