UNIVERSITI TUNKU ABDUL RAHMAN (UTAR)

FACULTY OF ARTS AND SOCIAL SCIENCE (FAS)

Teaching Plan
1. Course Code UAMG1043 Interpersonal Communication
& Course
Title:
2. Course of Bachelor of Business Administration (Honours)
Study: Bachelor of Business Administration (Honours) Banking and
Finance
Bachelor of Business Administration (Honours) Retail
Management
Bachelor of Business Administration (Honours) Entrepreneurship
Bachelor of Business Administration (Honours) Tourism
Destination Marketing
Bachelor of Communication (Hons) Public Relations
Bachelor of Computer Science (Hons)
Bachelor of Finance (Hons)
Bachelor of Information Systems (Honours) Information Systems Engineering
Bachelor of Information Systems (Honours) Business Information Systems
Bachelor of Information Technology (Honours) Communications and
Networking
Bachelor of Information Technology (Honours) Computer Engineering
Bachelor of Information Systems (Honours) Digital Economy Technology
Bachelor of Marketing (Honours)
Bachelor of Public Administration (Honours)
Bachelor of Science (Honours) Agriculture Science
Bachelor of Science (Honours) Food Science
Bachelor of Social Science (Honours) Guidance and Counselling
Bachelor of Social Science (Honours) Psychology
3. Year of Study: Year One, Two and Three

4. Year and JANUARY 2023

Semester:
5. Credit Hour & 3 credit hours
Contact Hour: Lecture (2hrs)

6. Lecturer: Ms Aruna Raj a/p Devarajoo

E-mail: aruna@utar.edu.my
Consultation Hours: Wednesday (10.00 am - 2.00 pm)
7. Tutors: Ms Aruna Raj a/p Devarajoo
E-mail: aruna@utar.edu.my
Consultation Hours: Wednesday (10.00 am - 2.00 pm)

Dr Chin Ying Shin

E-mail: chinys@utar.edu.my
Consultation Hours: Thursday (2.00 pm – 6.00pm)

Mr Clarence Anthony Puspanathan

E-mail: clarencean@utar.edu.my
Consultation Hours: Tuesday (10.00 am – 12.00 pm)
Tuesday (2.30 pm – 4.30 pm)
 Cik Nor Ez-Zatul Hanani Mohamed Rosli
E-mail: aruna@utar.edu.my
Consultation Hours: Wednesday (2.00 pm – 6.00 pm)
8. Mode of Lecture and Tutorial
Delivery:
9. Course CO 1 - Describe the fundamental concepts of interpersonal communication.
Outcome: CO 2 - Explain the role of culture and perception formation in interpersonal
communication.
CO 3 - Apply interpersonal communication skills in a vast array of relational
experiences.
CO 4 - Assess the appropriateness and effectiveness of interpersonal messages used in
various interpersonal situations.
CO 5 - Apply relevant medium to observe interpersonal interactions.
10. Reading List: Main References:
De Vito, J.A. (2019). The interpersonal communication book. (15th ed.). Pearson.

Additional References:
De Vito, J. A. (2018). Human communication: The basic course. (14th ed.). Allyn and
Bacon.
Floyd, K. (2017). Interpersonal communication (2nd ed.). McGraw- Hill Education.
Gamble, T. K., & Gamble, M.W. (2019). The interpersonal communication playbook.
(1st ed.). Sage Publication.
11. Method of
Assessment: Continuous Assessment CLO Percentage
(%)
Quiz 1 1 10
Quiz 2 2 10
Assignment 1 - Individual Report 3 15
Assignment 2 – Individual Report 4 15

Final Assessment CLO Percentage

(%)
Assignment 3 - Group Role Play 5 50
TOTAL 100

12. Remark: -

Week Lecture Tutorial Topic Reference

Topic
1 1. Foundations of Interpersonal Tutorial 1 De Vito, J. A. (2016).
Communication Ice breaking De Vito, J. A. (2019).
• Nature of interpersonal communication (Forming group for
• Elements of Assignment 3) Chapter 1
interpersonal
communication
• Principles of
interpersonal
communication
2 2. Interpersonal Messages: Verbal messages Tutorial 2 De Vito, J. A. (2016).
• Principles (Discussion on De Vito, J. A. (2019).
• Guidelines for using verbal messages Assignment 1 &
effectively 2) Chapter 4
•
3 3. Interpersonal Messages: Nonverbal Tutorial 3 De Vito, J. A. (2016).
messages (Discussion De Vito, J. A. (2019).
• Principles Topic 1)
• Channels Chapter 5
• Nonverbal communication competence

4 4. Culture and Interpersonal Communication Tutorial 4 De Vito, J. A. (2016).

• Overview of culture (Discussion on De Vito, J. A. (2019).
• Cultural differences Topic 2)
Principles for effective
Intercultural communication Chapter 2

5 5. Perception of the Self and Others in Tutorial 5 De Vito, J. A. (2016).

Interpersonal Communication (Discussion on De Vito, J. A. (2019).
• The self in Interpersonal Topic 3)
Communication Chapter 3
• Perception in Interpersonal
Communication
• Impression Formation
Impression Management

6 6. Interpersonal Messages: Conversational Tutorial 6 De Vito, J. A. (2016).

Messages (Discussion on De Vito, J. A. (2019).
• Principles of conversation Topic 4 & 5)
• Conversational disclosure Submission of Chapter 6
• Everyday conversations Assignment 1 -
Report

7 7 Interpersonal Messages: Listening in Tutorial 7 De Vito, J. A. (2016).

Interpersonal Communication (Discussion on De Vito, J. A. (2019).
• The process of listening Topic 6
• Listening barriers Chapter 8
• Style of effective listening
Quiz 1 & 2
• Culture, gender and listening

8 8. Interpersonal Conflict and Conflict Tutorial 8 De Vito, J. A. (2016).

Management Presentation of De Vito, J. A. (2019).
• Preliminaries to Interpersonal conflict Assignment 2
• Principles of interpersonal conflict Chapter 10
• Conflict management strategies

9 8. Interpersonal Conflict and Conflict Tutorial 9 De Vito, J. A. (2016).

Management Presentation of De Vito, J. A. (2019).
• Preliminaries to Interpersonal conflict Assignment 2
• Principles of interpersonal conflict Chapter 10
• Conflict management strategies
 10 9. Interpersonal Power and Influence Tutorial 10 De Vito, J. A. (2016).
• Principle of power and influence Presentation of De Vito, J. A. (2019).
• Relationship, person, and message power Assignment 2
Chapter 11
11 9. Interpersonal Power and Influence Tutorial 11 De Vito, J. A. (2016).
• Misuses of power and influence Presentation of De Vito, J. A. (2019).
Assignment 2
Chapter 11

12 10. Interpersonal Relationship Presentation – De Vito, J. A. (2016).

• Interpersonal relationship types Role Play De Vito, J. A. (2019).
• Relationship stages
• Relationship theories Submission of Chapter 9
• Relationship communication Assignment 3’s
Written
Accompaniment
13 10. Interpersonal Relationship Presentation –
• Interpersonal relationship types Role Play De Vito, J. A. (2016).
• Relationship stages De Vito, J. A. (2019).
• Relationship theories
• Relationship communication Chapter 9

14 11.Interpersonal Messages: Emotional messages Presentation – De Vito, J. A. (2016).

• Principles of emotions and emotional Role Play De Vito, J. A. (2019).
messages
• Obstacles to communication emotions Chapter 7
• Emotional competence

Prepared by: Moderated by: Approved by:

_____________________ ______________________
(Name: Rafidah Abdul Razak) (Name: Bazlin Darina Ahmad
(Name: Ms Aruna Raj Devarajoo) Moderator Tajudin)
Lead Lecturer 18/1/2023 Head of Department
16/1/2023
26/1/2023