Internal Trainer

Training Delivery
Hùng Diệp
5-Nov-2020
 Agenda

1. Review Presentation Skill

2. Practice Presentation Skill

3. Training Delivery

4. Visualisation tools – LEAP Board

5. Practice LEAP

6. Summary
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ET_5.5.2_TrainTheTrainer_EN_v1.0 General
 1. Review Presentation Skill
What Have you Learned?

What make a Good

Trainer
► SCHIRE

► Content
Prepare Presentation ► Structure
► Powerpoint

Presentation ► Visual
Confidence – Trust & ► Verbal
Credibility ► Vocal
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ET_5.5.2_TrainTheTrainer_EN_v1.0 General
 2. Practice Presentation Skill
Activity – 60min

Train Your Colleagues

VISUAL
Appearance
Body
Brainstorm Choose Arrange Strengthen Language

VERBAL
Words
Sentences

VOCAL
Voice

Before Training Pair x 10 min P x 5 min

Preparation Practice Present-Feedback

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 3. Training Delivery
Objective

The objectives of this training are:

► To learn how to deliver training from
preparation, during the training and after
the training

► Provide you knowledge about LEAP board

► Close the Gap on skill matrix

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 3. Training Delivery
Overall Process (3 Steps)

During the After the

Preparation
training training

Hints and tips

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 3. Training Delivery Preparation During the training After the training

Preparation Hints and tips

Familiarity Time Management Test

Material Delivery guideline Dry run!

Audience

Room

Equipment

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 3. Training Delivery Preparation During the training After the training

Preparation - Audience Hints and tips

Visual Auditory Kinaesthetic

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 3. Training Delivery Preparation During the training After the training

Preparation – Audience Hints and tips

Adult Learning Principles

Respect Practice

Active Feedback

Practical
Adult Variety
training

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 3. Training Delivery Preparation During the training After the training

Preparation – Time Management Hints and tips

Delivery Guideline

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 3. Training Delivery Preparation During the training After the training

During the Training Hints and tips

► Introductions
► OARRs:
− Objectives
− Agenda, schedule, breaks
− Rules
− Roles / Responsibilities, if you
need support or to engage

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 3. Training Delivery Preparation During the training After the training

During the Training Hints and tips

Participation Feedback Flexibility Role model Parking lot

► Encourage contribution, group exercise

► Use names
► Relate information
► Questioning techniques, (Open question)

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 3. Training Delivery Preparation During the training After the training

During the Training Hints and tips

Participation Feedback Flexibility Role model Parking lot

► On audience participation ► Summarize inputs

► Positive statements! − Show interest
− Verify understanding
► Accept
► Correct
− Misunderstandings

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 3. Training Delivery Preparation During the training After the training

During the training Hints and tips

Participation Feedback Flexibility Role model Parking lot

► Alter your plan ► Adjust the agenda based on the

► Be prepared needs of the audience
− unexpected questions
− unexpected events

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 3. Training Delivery Preparation During the training After the training

During the training Hints and tips

Participation Feedback Flexibility Role model Parking lot

► Practice what you teaching

► Simulation
► Be honest:
− Admit mistakes
− Admit when you don’t know

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ET_5.5.2_TrainTheTrainer_EN_v1.0 General
 3. Training Delivery Preparation During the training After the training

During the training Hints and tips

Participation Feedback Flexibility Role model Parking lot

► Such a place to post questions for ► Follow-up!

later
► Use a flipchart
► Everyone must see

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 3. Training Delivery Preparation During the training After the training

After the training Hints and tips

Ask for feedback on the training (evaluation)

Follow-up on any outstanding questions

Send out any links to sources of information that were

discussed

Update training materials

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 3. Training Delivery Preparation During the training After the training

Tips Hints and tips

► First impression: introductions & welcome

► Build confidence: 3V
− Dressing
− Eye contact
− Posture
− Smile…

► Try not to:

− Walk in front of the projector while in use
You − Talk with your back to the audience
− Play with the pointer or the keys in your pocket

► 20 minutes max
► ….

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 Exercise 1
15min Prepare delivery guideline for your presentation
5 min present

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 4. Visualisation tools – LEAP Board
Content

1. Text 1. People
2. Color 2. Arrows
3. Shapes 3. Color
4. Arrows 4. Text
5. Icons 5. Icons
6. People 6. Shapes
PACTIS – Tax
Middle French
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 4. Visualisation tools – LEAP Board
People

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 4. Visualisation tools – LEAP Board
Arrows

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 4. Visualisation tools – LEAP Board
Color

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 4. Visualisation tools – LEAP Board
Text

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 4. Visualisation tools – LEAP Board
Icons

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 4. Visualisation tools – LEAP Board
Icons

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 4. Visualisation tools – LEAP Board
Shapes

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 4. Visualisation tools – LEAP Board
Examples

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 5. Practice LEAP
Activity – 30min

Drawing LEAP

1. Key Message
2. Relationship
3. Create Visual
4. Review

10min 10 min

Preparation Practice
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 6. Summary
What Have you Learned?

► Preparation ( VAK, Delivery guideline)

Training Delivery ► During the training
► After the training

Visualisation tool -
LEAP
► PACTIS

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