EFFECTIVE COMMUNICATION

WHAT IS EFFECTIVE COMMUNICATION?

Effective communication can be defined as the process of exchanging ideas, thoughts, opinions,
knowledge and data so that the message is received and understood with clarity and purpose

WHAT MAKES AN EFFECTIVE COMMUNICATION?

 Speak clearly
 Maintain an even time
 Make eye contact
Keep your body language relaxed and open. Wrap(End) up with a summary and the
stop.

WHY IS EFFECTIVE COMMUNICATION IMPORTANT?

It leaves all parties involved satisfied and feeling accomplished. By delivering messages
clearly, there is no room for misunderstanding or attention of messages, which
decreases the potential or conflict

HOW DO YOU COMMUNIVATE EFFECTIVELY WITH OTHER?

 Let others talk. If someone talks to you about something difficult or important, do not
interrupt them with a story about yourself, even if it is relevant.
 Do not judge others
 Accept that they may disagree with you
 Ask open questions
 Show them you are listening

BARRIERS OF COMMUNICATION

 Physical and Physiological barriers: These includes distance, background noise, poor or
malfunctioning equipment, bad hearing, poor eyesight, speech impediment
 Speaking different languages, having strong accents, using slangs or jargon can frustrate
communication and negotiation efforts.
 Lack of eye contacts: Not making eye contact is a sure way of raising doubt in listeners and
losing their attention and making them feel suspicious of you, not to mention invisible.
 Information overload and lack of focus: Too much information can confuse your audienve and
even make them wonder if you are overwhelming them with details to avoid telling them
something else they would rather know.
 Not being prepared, Lacks of credibility. If you are not prepare, if you lack the facts, if you rely
on your powerpoint presentation too much, your listener will notice and feel let down, even
disrespect and they will not believe you

HOW TO MINIMIZE OR OVERCOME BARRIER COMMUNICATION

 Make your ideas clear before communicating
 Ensure the time of your communication is good
 Use a language your receiver can understand
 Make your message to the point and short
 Checking if the other person has understood your message
 Take care of your body language, tone and content of message
 Listen before you speak
 Do not interrupt when someone else is speaking