MAS CallNet - VOIP

M1 M2 M3 M4 M5 M6 M7
Employee 20 20 40 40 60 60 80
VOIP + ILL 80753 80753 151867 151867 222980 222980 294093
Seat Cost 40000 40000 75429 68571 102857 102857 137143
Total Cost/Agent 6038 6038 5682 5511 5431 5431 5390

Current Cost in Dubai

M1 M2 M3 M4 M5 M6 M7
Employee 20 25 30 35 40 45 50
Etisalat Calling 32465 32465 64930 64930 97394 97394 129859
Seat Cost 94000 117500 141000 164500 188000 211500 235000
Total Cost/Agent 6323 5999 6864 6555 7135 6864 7297

MAS CallNet - MPLS

M1 M2 M3 M4 M5 M6 M7
Employee 20 25 30 35 40 45 50
MPLS + ILL 32465 40581 48697 56813 64930 73046 81162
Seat Cost 48000 60000 72000 84000 96000 108000 120000

Total Cost/Agent 4023 4023 4023 4023 4023 4023 4023

 M8 Total Cost
80
294093 1499387 4037.669
137143 704000
5390 5508

M8 Total Cost
55
129859 649296
258500 1410000
7061 6864

M8 Total Cost
55
89278 486972
132000 720000

4023 4023
Type of Cost Parameter 1 Parameter 2 MAS CallNet
Installation/License Cost OSP License Cost 0
Set up/Infra Cost Internet ILL Primary Installation 11800
ILL Secondary Installation 11800
VOIP VOIP Primary One Time Charges 29500
VOIP Secondary One Time Charges 29500
Security Deposit & Bank Guarantee
Servers
Routers
MPLS MPLS Primary One Time Charges (2 MBPS) 413000
MPLS Secondary One Time Charges (2 MBPS) 413000
Recurring Cost HR 0-40 Agents Cost 35000
40-60 Agents Cost 33000
>60 Agents Cost 30000
Internet ILL Primary Cost (Tata) 22125
ILL Secondary Cost (Hathway) 16250
Servers
Routers
VOIP Outgoing Call Cost/ min (>100,000 min/ month) 11.5
Outgoing Call Cost/ min (<100,000 min/ month) 12.5
Minutes Commitment in Minutes 100000
Actual Minutes Called 110000
Secondary VOIP 120000
MPLS MPLS Primary Annual Recurring Charges (per MBPS) 1268500
MPLS Secondary Annual Recurring Charges (per MBPS 1268500
MPLS Primary UAE 0
MPLS UAE Call Cost 5.25
Outgoing Calls/ day 120
Days 27
Time of Call 1.67
Conversion Rate 17.5
Telephony System Cost
Ammortisation period (months) 8
Miscellaneous Cost
Seat Cost (AED) 2400
Current Cost

82250
82250
82250

Agent 17500 60 1050000

5.25 Team Lead 25000 3 75000
5.25 Manager 60000 1 60000
MIS 40000 2 80000
Trainer 30000 2 60000
IT 22000 2 44000
HR 25000 1 25000 0.1 634250
Senior HR 35000 1 35000 3

1429000
120 23817
27
1.67
17.5