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EDUCATION
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Indian School of Business (ISB) | PGPM, Intended Majors: Strategy & Marketing Jun ’21- Present
• Marketing Coordinator, ISB Leadership Summit: Increased online following across 5 platforms to 2x by engaging 1000+ students
- Redesigned website, wrote creative content for promotion, scripted theme launch, directed videos covering leadership nuggets from peers
• Campus Finalist, Myntra Stylbiz (Top 50/5000+ teams): Designed cultural alignment & hire-to-retire plan for differently abled at the organization
- Proposed recruitment policy and governance & accountability structure through primary research with HR professionals from McKinsey & Schindler
• Pro-bono Consultant – Madhi Foundation (ongoing): Developing nationwide digital assessment strategy for public school education
- Conducted secondary research for benchmarking digital solutions for assessing learning outcomes, teacher training & resource allocation
• Atal Catalyst (ongoing): Serving as mentor for three 11-year-old entrepreneurs to create a product pitch for their digital venture
Shaheed Sukhdev College of Business Studies, Delhi University | Bachelor of Business Studies Jul ’14 - May ’17
• Secured 99.6%ile: DU - Joint Admission Test for management studies (2014, ~25k aspirants)
• Won 10 national competitions in entrepreneurship, marketing & general management at premier colleges like IIT Roorkee, LSR, NSIT etc
• Internship - EY Global Delivery Services: Secondary research to remove anomalies in the firm’s case billing system for 1500 clients
• Academic research projects: Netflix: Perception & Awareness (2016)
- Conducted Chi-square hypothesis testing to determine relationship between awareness among content consumers and their age/profession
- Exploratory research to identify consumer pain points; recommended genres & vernacular content to increase satisfaction rate (at 35%)
WORK EXPERIENCE
BOSTON CONSULTING GROUP | Knowledge Management Specialist – Public Sector June ’17 – May ’21
Developed content (research material, strategy docs, proposals) to inform firm strategy for Infrastructure, Education, Healthcare & IT related cases
Major Achievements:
• Received fast-track promotion (2/11) in 18 months (vs avg of 24 months) basis exceptional recommendation by Public Sector Global MD
• Received the Knowledge Driver Award (5/200) along with written appreciation from the Global Leader for Knowledge (Partner & MD)
• First to receive the Knowledge Services Team Spirit Award (4/25) for highest voluntary contribution (250+ hrs) towards team activities
Key Engagements:
Project Ownership
• Designated as Single Point of Contact for creating knowledge material in collaboration with 40 stakeholders from 10 countries
• End-to-end ownership of 80+ curation projects, saving ~4000 hrs (~$400,000) of consultants’ time by creating 250+ knowledge assets
• Identified knowledge gaps on intranet, suggested relevant content, and created structure for 20% of all knowledge documents generated
for Public Sector practice annually (~3000 yearly downloads on intranet); contributed to 6 client-winning proposals
Knowledge Management (Key Projects)
• Concepts & Solutions for Smart Cities:
- Co-authored a benchmarking report (among 5 most downloaded for 2019) in collaboration with 3 leading BCG experts in Infrastructure
- Captured policies & implementation guidelines for enhancing ease of living across major European, American & Indian cities
- Provided detailed outlook for managing transportation, water/e-waste, ICT governance, public spaces, cyber security & energy efficiency
• Reduction of neonatal mortality rate for a state government in India:
- Created an extensive policy document covering (i) review of labor rooms and Special Newborn Care Units (ii) comparison with UN SDGs
- Synthesized case findings and levers to reduce neonatal mortality rate across 6 stages from pre-pregnancy to post-birth home care
Stakeholder Management
• Achieved user satisfaction rate of >95% for knowledge material by working with Senior Knowledge Experts to improve content strategy
• Led a team of 6 for designing and tracking workflow metrics like resource utilization, performance audits & compliance with data security
• Facilitated 7 cross-team projects (involving ~20 employees) by creating a forum to encourage cross-team collaboration
Business Development
• Converted 15 new projects for the team by generating opt-ins for knowledge sharing from Senior Partners at global conferences
• Achieved a 100% increase in Partner approvals for case curation by creating promotional content for the Knowledge Curation effort
Organization Building Activities:
• Developed SOPs, facilitated recruitment, led training & onboarding of campus hires, mentored 15 Junior Specialists across 30 months
• Planned for >7200 hours of volunteer work through 6 activities for 600+ employees by spearheading the first CSR volunteer day
• Engaged 900+ people by organizing office-wide events for public speaking, Yoga, team outings and the annual office offsite
LEADERSHIP & EXTRA-CURRICULAR ACTIVITIES
• Lead Volunteer – Indus Action (maternity benefits project with Government of Uttar Pradesh)
- Recruited & trained 50+ volunteers nationally to identify bottlenecks in grievance redressal for Pradhan Mantri Matru Vandana Yojana
- Prepared 2 quarterly update reports for the State Innovations in Family Planning Services Project Agency in Uttar Pradesh
• Planning Lead – Asmat India (student run NGO)
- Surveyed 500 households to enroll 600+ beneficiaries for government insurance schemes under Sarpanch Chhavi Rajawat
- Raised ₹80,000 to organize a health camp in Village Soda, Rajasthan for 1000+ patients to detect skin & worm diseases
• Project Coordinator - Leap Phase 7 – Becoming I Foundation
- Cultivated soft skills by imparting extra-curricular training for over 200 students in low-income schools of Delhi
- Recruited, trained & led a team of 15 to develop curriculum, assess impact and organize a competitive event
• Actor/Director – Verve – The Street Play Society of SSCBS
- Conceptualized street plays on civic themes, winning competitions at IIM Ahmedabad, NLU Delhi, DU colleges (FMS, Hindu & MAC)
- Recruited & managed 56 social interns, to conduct 50 public performances (1000+ artists, footfall 10,000+) in 30 cities across India
• Other interests: Avid follower of Indian political issues and an amateur poet in Hindi