Pre-Work: Impactful Conversation and Collaboration – Anurag Soni

1) Practice "Active listening" with at least 1 colleague during a detailed interaction at the
workplace.

After listening colleague during a detailed interaction I have found following

things/observation:

a) Better work planning is always helpful rather doing things in casual way
b) Delegation of work to sub-ordinate in a well-defined proper manner is useful

2) Talk to one colleague/ one family member and one friend and ask them insights about:

I had talk with spouse and feedback is as

a) Caring Nature
b) Casual Approach
c) Work Life balance
d) Limited use of mobile while driving and at home
e) Pay attention to family members
f) Leisure time with family members

3) Watch the video using the following link and capture observations in the form of linkages
to their work context.

Science Of Persuasion - YouTube

6 Shortcuts
1. Reciprocity – Obligation to give when you receive
2. Scarcity- People want more of those things there are less of
3. Authority – People will follow credible knowledgeable experts
4. Consistency – Looking for and asking for commitments that can be made
5. Liking – We like people who are similar to us, who pay compliments & who cooperate with
us
6. Consensus- People will look to the actions of others to determine their own.