‫اسم المؤشر‬ ‫الوصف‬ ‫المعادلة‬ ‫الوحدة‬ ‫دورية القياس‬ ‫المستهدف‬ Penalty

#
Name of the KPI Description Formula Unit Frequency Target Criteria Penality

A/B
If score is 8% of the
To evaluate A= Number of Completed PPM work 85-90% Invoice Value
Engineering Task contractor’s orders As per PPM
1 percentage 90%
completed response to schedule If score is
scheduled task. B= Number of Generated PPM work less than 10 % of the
orders as per schedule 85% Invoice Value

A/B

A= Number of completed facility If score is 8% of the

To evaluate maintenance orders as per contract 85-90% Invoice Value
Service Response of contractor’s As per PPM
2 percentage 90%
the contractor response to schedule
unplanned tasks. If score is
B= Total number of facility maintenance 10 % of the
less than
orders created. Invoice Value
85%

Penality Clause:

Penalty
KPI Description Target
Criteria Penalty

If the score is 85-90% 8% of the Invoice Value

Engineering Task Completed 90%
If the score is less than 85% 10% of the Invoice Value

If the score is 85-90% 8% of the Invoice Value

Service Response of the
90%
Contractor
If the score is less than 85% 10% of the Invoice Value