Mohammad Ali Khan

mohammedalikhan484@gmail.com  |   7869468588  |   Bhopal, Madhya Pradesh 462001  

SIONAL SUMMARY SKILLS

d Customer Service professional with knowledge of service delivery and ● Complaint resolution
multitasking abilities. Committed to maintaining professional relationships ● Sales expertise
se profitability and drive business results. ● Conflict Resolution
● Outstanding communication
skills
HISTORY ● Order fulfillment

ormance India Ltd. Bhopal, Madhya Pradesh EDUCATION

ded to customer comments and questions via LiveChat during shifts. LGS Higher Secondary School
ed concerns with products or services to help with retention and drive Bhopal
05/2020
ved high satisfaction rating through proactive one-call resolutions of Higher Secondary School
mer issues. Certificate
d large volume of customers every day with positive attitude and focus on
mer satisfaction.
bed product highlights and benefits to help guide purchasing decisions. LGS Higher Secondary School
ed to company policies and scripts to consistently achieve call-time and Bhopal
y standards. 05/2018
ive liaison between customers and internal departments. Secondary School Certificate
unicated professionally with colleagues, freelancers and clients.

TER SKILLS
r Literate in variety of Software Packages, viz: Microsoft Office Suite,
crobat, Photo Shop, Internet and Social media.

UAGES
Fluent
luent
uent
ntermediate

S
Cycling, Swimming, Working out and Adventure Sports.