Student Name:

Assessment Task 2: A Challenging

Situation (Scenarios)
LEARNER ASSESSMENT GUIDE

BSBCRT301
Develop and extend critical and creative thinking
skills

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Student Name:

Assessment Task 2: A Challenging Situation (Scenarios)

Learner Instructions
You will read two (2) scenarios, one posing a problem or challenge in a personal context, and another in a
workplace context.

Read the scenarios, reflect on these critically and creatively, and answer the questions.

Task
Scenario 1

Your parents have just announced to you and your siblings that they have decided to move
overseas. They are very excited about this decision. In 2 months, you will be moving to a new
country and attending a new school. You have absolutely no wish to move overseas, leave all of
your friends, learn to speak another language, go to a new school.

Question 1

Who are two (2) people with whom you could discuss this issue?

 Your parents and discuss with them why you don't want to move
Your siblings and ask for their opinions
 
 
 
 

Question 2
List three (3) questions that you could ask yourself in trying to resolve this issue and find solutions.

- How will you contact your friends

- How will you learn a new language
- Why do your parents want to move
 
 

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Student Name:

Question 3
What do you think your parents might have assumed in making this decision?

 They assumed that you would also be excited to move as well and that you wouldn't mind moving
schools.
 

Question 4

What are some questions you can ask them in order to challenge those assumptions in discussing this
with them?

 You can ask them why they didn't tell you sooner and why they are moving out of the country without
asking their children first.
 
 
 
 
 

Question 5
Outline three (3) possible solutions to this problem – remember that you can think as creatively as you
like. For each possible solution, outline 1-2 obstacles that may prevent this being used to resolve the
problem.

Possible solution Obstacle to resolution of issue

Not moving They would have already paid for everything

and would not want to or not be able to cancel
the move

Using the internet to talk to your friends They might have bad internet connection or
stop talking to you

Making new friends There might be a language barrier so it would

be difficult

Question 6

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Student Name:

Try to look at this from another perspective – what are some of the questions that you imagine that your
parents might ask during a discussion of this issue?

 Why you don't want to move

Why you are being ungrateful as they are spending hundreds of thousands if not millions of dollars to
move you across the world to provide a better life for you
why you can't just international call your friends
 
 
 
 
 

Question 7

Your own initial response to problems can prevent you from seeing things from different angles and limit
your thinking.

Give an example of a time at home when you think you could have stopped to reflect and think critically
about your own thought processes, and found different ways to responding to a situation?

 When I pulled my entire bedside table, desk, and lamp apart looking for ants when they were coming in
through the window
 
 
 
 
 

Question 8
Discuss this scenario with a friend/classmate and outline your possible solutions and their obstacles. Note
below ways in which this discussion has changed your ideas and given you different ways of thinking
about this.

 Calling friends online - May have poor wifi

Making new friends - language barrier
My ideas have changed as solutions that i thought were viable turned out to have obstacles I didn't
anticipate.
 
 
 
 
 

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Scenario 2

You have been working part-time at McDonalds for the past month at the front registers. Your
manager has just asked you to shift to a role cooking burgers. You have no experience working with
stoves, have never cooked, and you are vegan and would prefer not to have to handle meat.

Question 1
Who are two (2) staff members (outline their roles) with whom you could discuss this issue?

  You could discuss this with your manager and ask not to be moved or you could discuss it with other
employees working at the register and arrange to switch positions.
 
 
 
 
 

Question 2

List three (3) questions that you could ask yourself in trying to resolve this issue and find solutions.

 Why do you not want to be near meat

Why are you a vegan working at McDonald’s
Why are you being moved positions
 
 
 
 
 

Question 3
What do you think your manager might have assumed in making this decision?

 They might have assumed that you weren't a vegan and that even if you were you would be wearing
gloves so it wasn't a big deal.
 
 

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Question 4

What are some questions you can ask him/her in order to challenge those assumptions in discussing
this?

 Why didn't you ask whether or not I wanted to be moved first?

Why can't I stay in my initial position?
Why can't I be put in the fries position instead rather than the hamburgers?
 
 
 
 
 

Question 5
Outline three (3) possible solutions to this problem – remember that you can think as creatively as you
like. For each possible solution, outline 1-2 obstacles that may prevent this being used to resolve the
problem.

Possible solution Obstacle to resolution of issue

Quit the job You may be dependant on the money

Ask not to be moved They may disregard your opinion and move you
anyway

Quit veganism You would be changing your beliefs for a

McDonalds job

Question 6
Try to look at this from another perspective – what are some of the questions that you imagine that your
manager might ask during a discussion of this issue?

 Why are you worried about touching meat when being vegan is just not eating animal products?
Why do you work at Mcdonalds if you are vegan?

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Student Name:

 
 
 
 

Question 7

Your own initial response to problems can prevent you from seeing things from different angles and limit
your thinking.

Give an example of a time at school when you think you could have stopped to reflect and think critically
about your own thought processes and found different ways to respond to a situation.

 When I was in a group project nd we kept getting into arguments about how to do things. If we had
calmly talked to each other we would have been able to find a solution much faster than arguing about it.
 
 
 
 
 

Question 8
Imagine that one of your friends/classmates also works with you at McDonalds. Discuss this scenario with
your friend and outline your possible solutions and their obstacles. Note below ways in which this
discussion has changed your ideas and given you different ways of thinking about this.

 Quitting the job - You don't have job and McDonalds might have been the only place hiring.
 
 
 
 
 

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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Student Name:

EVIDENCE SUBMISSION CHECKLIST

Student Name: Joseph Morrissey

To be marked satisfactory for this task, student must complete the Satisfactory Not Yet
following items Satisfactory

1. Answers to Scenario 1 Questions (1-8) Yes

2. Answers to Scenario 2 Questions (1-8) Yes

BSBCRT301 - Assessment Task 2: A Challenging Situation (Scenarios)

Ripponlea Institute - RTO 21230
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