Shopee Website 1

Introduction to Shopee

Participant’s Guide
Part 1: What is Shopee? 

Work with your partner to find the answers on https://careers.shopee.ph/about/.   

Take notes and be ready to discuss your answers. 

Questions Answers
1 What is Shopee? Summarize in one short sentence.

Shopee is a known shopping app.

2 How does Shopee promote an exciting work Its a local account.

environment? List three specific examples. With friendly staff.
Nice company to work with.

3 Aside from the Philippines, where are Shopee’s other

offices?
The Philippines, Brazil, Singapore, Southeast
Asia, East Asia, Malaysia, South America,
Indonesia.

4 What are Shopee’s core values? What

characteristic(s) do you have that best represent
these values? List at least one characteristic for each Provide quality products at cheaper price.
Shopee value.

5 According to the information on the webpage, is

Shopee a well-known company? What makes you Shopee has been able to rise in the ranks
say so? faster than any other player, and even
eclipsed Lazada in site visits during Q1
2019 while being the only player to
demonstrate an increase in views.

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Quality. Performance. Results.

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 Shopee Website 1
Introduction to Shopee

Participant’s Guide

Part 2.1: Explore Shopee

With your partner, go to https://shopee.ph/.

Work with your partner to answer whether each statement below is true or false. Take note of why each
answer is true or false.

Be ready to discuss your answers and share where you found the information.

According to Shopee.ph… True or false? Why?

1 “Games” is one of Shopee’s features. TRUE

2 Shopee Mall guarantees the authenticity of the products sold there.

TRUE

3 You go to “Shopee Farm” if you want to buy gardening supplies.

https://shopee.ph/.
FALSE
4 Shopee’s Flash Deals feature shows products that are discounted for a
limited time only. TRUE

5 Shopee Live is a feature that allows sellers to live stream and display the
products they sell. This is supported on both mobile phones and TRUE
desktops.
6 You can buy a mobile load and pay your internet bills using Shopee. TRUE

7 “Shopee Gift Cards” is one of the categories on the Help page.

TRUE

8 Using a Cashback Voucher helps you earn more Shopee Coins that give
you discounts on your next purchase. TRUE

9 You are buying a ₱400 item with ₱80 shipping fee; however, this item has
a Free Shipping tag. This means you don’t need to pay for the shipping TRUE
fee.
10 You can create a Shopee account using one of the following: your mobile TRUE
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 Shopee Website 1
Introduction to Shopee

Participant’s Guide
phone, your Facebook account, or your Google account.

Part 2.2: Log in / Register (10 min.)

Create a Shopee account by clicking Sign Up. Log in if you have an existing account.

Part 3: Scavenger Hunt (30 min.)

With your partner, go to https://help.shopee.ph/s/.

Work with your partner to find each item somewhere on the Shopee Help page.

What does each term mean? Why is it significant? Be ready to share your answers.

1 RTS RETURN TO SELLER

NON FULFILMENT RATE

The more penalty points a seller accumulates, the fewer
2 NFR and penalty points privileges the seller will get to enjoy.

Duration of Shopee Guarantee Period depends on seller's

Days to Ship (DTS) and Couriers Delivery Time (CDT). ...
Buyers are allowed a one-time, 3-day extension of the
3 End of the Shopee Guarantee Period Shopee Guarantee period if they have yet to receive their
orders. Tap on “Extend Shopee Guarantee” in the Order
Details page to do so.

4 Payment channels Shopee's Supported Payment Channels

● ShopeePay.
● Cash on Delivery.
● Credit/Debit Card.
● Online Banking.
● Remittance/Payment Centers.
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 Shopee Website 1
Introduction to Shopee

Participant’s Guide
● Over-the-Counter.
● Bank Transfer.
● Machine Payments.

Promoting products with insufficient

5
documents

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Quality. Performance. Results.

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