POSITION APPLIED: MCC INSTRUCTOR

I AM A PURE LAWISANON WITH A PURE AND HUMBLE INTENTION OF HELPING AND PROMOTING THE
TOURISM INDUSTRY OF BANTAYAN ISLAND, MADRIDEJOS IN PARTICULAR.

RESUME OF CRESCENTE B. SANTILLAN

Certified Public Accountant
Professional No. 045938

Address: Barangay Poblacion

Madridejos, Bantayan Island
Cebu
Cellphone No. 0919 066 4131
0977 785 2069

Email Address: cbsbaguio@yahoo.com.ph

September 14, 1954

Married
Height: 5’3” Weight: 156 lbs

WORK EXPERIENCES

August 16, 2019 – March 15, 2022 – Cebu Business Hotel, Colon Street, Cebu City – Resident
Manager

May 4, 2015 – August 15, 2019 – F & C GROUP OF COMPANIES – Accounting Manager
for Boracay Group of Hotels (Estacio Uno, Uptown Hotel, Cebu Business
Hotel, The Bohol Shores, Baguio Chalet Hotel

April 2012 up to present – NANDANA BORACAY RESORT – Boracay Island, Aklan

FINANCE MANAGER

December, 2011 - March 15, 2012 - CITY LIGHT HOTEL - Baguio City
OPERATIONS MANAGER

Nov 26-Apr 2008 EXECUTIVE PLAZA HOTEL – 1630 A. Mabini St., Malate, Manila
2006 toApril 2008
RESIDENT MANAGER – Takes charge the daily operations of the hotel
by:
• Proper planning, directing and monitoring the Front Office,
Housekeeping, Food and Beverage department, and Sales functions
• Receiving reports from the Department Heads and evaluates the
respective results of operations for control and institutes necessary
actions
 • Reviewing continuously and upgrades and develops and implements
improved methods and standards to increase output and reduction of
costs
• Ensuring that all departments operate within the approved budget.
• Keeping tracks of modern trends in hotel room management, continually
improve the hotel’s facilities and the services rendered to guests.
• Reviewing room rates keeping abreast with other competitors and with
any changes in pricing adopted by the industry on national and
international scale
• Monitoring guest’s complaints and initiates actions.

March 2005 to MAKATI PRIME TOWER SUITES – Kalayaan Ave Cor. Burgos St
October 2006 Makati City
RESIDENT MANAGER - Takes charge the daily operations of the hotel:
• Maintains the standard quality service of the hotel – Front office,
housekeeping as well as the Engineering department.
• Supervises the marketing and sales department by keeping its target at
95% room occupancy.
• Institutes effective cost control measures by monitoring deviations of the
budget and apply appropriate solutions.
• Reviews monthly financial performance of the company and prepares
detailed analysis of the variances.
• Strictly implement hotel policies on cash, inventories, purchasing, and
personnel matters.

October 2004 to RIDGEWOOD RESIDENCE INN & HOTEL – J. Felipe Street

February 2005 Baguio City
OPERATIONS MANAGER – Supervises the room division (front office and
housekeeping) operations of the entity. Also prepares the annual budget and
institute controls and appropriate solutions whatever deviations of variables
against budget.

December 2001 to RUPERTOS INLAND RESORT – Linmansangan, Binalonan, Pangasinan

April 2004 RESIDENT MANAGER – Take charge the daily operations of the hotel and
the food and beverage department insuring an excellent and quality service.
Review and analyze the monthly financial performance of the operations and
prepare appropriate actions to deviations against budget. Responsible in
instituting internal controls.

July 1998 to BANAUE HOTEL AND YOUTH HOSTEL – Banaue, Ifugao (Philippine
Tourism Authority)
October 2001 RESIDENT MANAGER – As Resident Manager of the biggest hotel in
Ifugao Province, led the successful sales and promotions of the hotel by
attending local and international travel marts thus improving the financial
conditions of the hotel. Hands on and work by example for the delivery of
excellent and quality service to the guests. Conducted regular meetings in
order to reduce the operational costs and eliminate avoidable costs.

Apr1987 - BALICASAG ISLAND DIVE RESORT – Balicasag, Panglao, Bohol (Philippine

Tourism Authority)
Dec1993 RESIDENT MANAGER – As tasked to organize the newly opened dive resort,
I was responsible for the hiring, selection and training of newly hired
employees in the different phases of resort operations like housekeeping, front
office and financial policies, standards and procedures. Also responsible in the
marketing and sales and led the promotions to Tokyo and Osaka, Japan and
 different travel agencies both local and abroad. Prepares the yearly budget and
take monthly review of the financial conditions.

June-1981-Apr 1982 GROUP MANAGEMENT CORPORATION

INTERNAL AUDITOR

April 1982 to CORAL REEF HOTEL - Ylaya, Lapu- lapu City

March 1986 ACCOUNTING MANAGER – Take charge the financial operations of the
hotel. Prepares, reviews, and reports the annual budget to the Vice President
and Corporate Comptroller.

EDUCATION

1982 – 1983 UNIVERSITY OF THE VISAYAS – CEBU CITY

Master of Science in Business Administration. Subjects taken up: Managerial
Economics, Organization & Management in Business, Methods and
Techniques in Teachings
• UNIVERSITY OF THE VISAYAS – CEBU CITY
Bachelor of Science in Commerce major in Accounting – Graduated with
high scholastic records and awarded a Special Awards equivalent to Cum
Laude with an average rating of 1.6. Active in some extra curricular activities
and presidents of different student organizations

1982-1987 ACCOUNTING INSTRUCTOR – Accounting 1, Accounting 2, Cost

Accounting, Managerial Accounting, Corporation Accounting.

SEMINARS, TRAININGS, AND CONFERENCES ATTENDED

Writing Business Plan

Pach Vera International Consulting Firm
Philippine Tourism Authority
August 2- 4, 2000
Tagaytay Picnic Groove, Tagaytay City

11th ASEAN Federation of Accountants, 53rd PICPA Annual National

Convention
Philippine Institute of Certified Public Accountants
November 23-27, 1999
Davao City

Train the Trainor Course on Hotel Services

Life Careers, Inc.
Philippine Tourism Authority
August 14, 1998
Banaue Hotel

Managerial Competency– Based Skills Training for the Food & Lodging
Life Careers, Inc.
Philippine Tourism Authority
Manila Manor Hotel
Ermita, Manila

Training on Work Program Management

University of the Philippines
June 13 – 24, 1994
University of the Philippines
Dilliman, Quezon City
TRAVEL ABROAD

TOKYO AND OSAKA, JAPAN

Cebu Sales Mission
1992

SEOUL, KOREA
Delegate, KOFTA
1994

SINGAPORE
Delegate, PATA, 1998

CHARACTER REFERENCE

MR. CHARLES LIM

Special Tourism Envoy for ASEAN
711 Trinity Place, N Escario St
Cebu City 0922-832-6282
MS MARIA RUTH TIPAWAN
General Manager
F & C Group of Companies
Guanko Street, Iloilo City
CP# 0919 066 4138

MS JANICE SITJAR
Administrative Officer (HRD)
F & C Group of Companies
Station 2, Barangay Balabagoracay Island, Malay Aklan
CP # 0917-566 4537