SALAHALDEEN EDUCATION

1
AL-KURDI Bachelor’s Degree / Tourism Management
University of Jordan / Aqaba
(2017 – 2021)
Jordan, Aqaba
Tourism & Hospitality Management I am 4rd year as Tourism & Hospitality Management Courses including accounting,
business management, administration rules, event management, F&B management,
others courses.

General Secondary Education Certificate / Scientific STEM (2008 – 2011)

The Hashemite Kingdom of Jordan Ministry of Education Jordan, Amman
The science STEM is an education curriculum that focuses heavily on the subjects of
science, technology, engineering, and mathematics. So I pass 70%

EXPERIENCE
Supervisor Front Office (Nov/2019 – March/2020)
ABOUT ME Reception Front Office (Jan/2017 – Nov/2019)
I am an enthusiastic, self-motivated, Golden Rose Hotel Aqaba Jordan, Aqaba

reliable, responsible and hard Pre-Opening Bartender & SPA Attendant (May/2018 – Oct/2019)
Al Manara, A Luxury Collection Hotel Jordan, Aqaba
working person, to be flexible, Club / Bartender (May/2017 – Oct/2017)
reliable and possess by learning hard Jordan projects for tourism development Jordan, Aqaba, Talabay

skills, that guide me to be a mature Butler & Bartender (June/2016 – Oct/2016)

Family Business Spain, Malaga
team worker and adaptable to all Waiter & Bartender (Dec/2015 – May/2016)
challenging situations to work well Le Royal Hotel Amman Jordan, Amman
Chief Ice cream gelato (Jan/2015 – Dec/2015)
both in a team environment as well Mecca Mall Amman Jordan, Amman
as using own initiative. F&B Server (Mar/2014 – Oct/2014)
Kempinski Hotel Aqaba Jordan, Aqaba
F&B Server (July/2013 – Dec/2013)

 +962798713617
+962786625716 first call Four Seasons Hotel Amman Jordan, Amman
Casual for F&B or HK or any market (July/2006 – Dec/2012)
second call Outlet service or by order call Jordan, Amman

salahaldeen.alkurdi2020@gmail.com
 Jordan, Amman, North Marka, S.Hamza, 11134
 1992 – March – 13, Saudi Arabia (Jordanian)
in
https://www.linkedin.com/in/salah-d-al-kurdi-
701a01b1/
MY SKILLS
 Languages: -
Arabic (Native) / English (Fluent) / Spain & German (Elementary Proficiency)


Knowledge alcohol Drinks & Cocktails, Barista, Service.
PC (Microsoft Office, Booking Programs, Micros Opera, Sky horizon others)
 Valet & Driver (Driving Normal & Automatic) any market cars.
 Leadership and Adaptability, Ability to teach, mentor, communication skills.


Organizational skills and assign tasks to the team to implement goals.
Hard skills SWOT Analyzing, Accounting, Auditor, Cost control Knowledge
Management, Strong customer service skills, Exceptional multitasked.

Learning quickly in various fields and professions through knowledge, training and
research for personal, practical and cultural development.

🆂 salahaldeen.alkurdi2020@gmail.com
REFERENCES
Khalid Abu-Rub / General Manager – Golden Rose Hotel Aqaba
Tel: +962795831498 / Email:info@goldenroseaqaba.com
Wissam Ayoub / F&B Restaurant Manager –Royal Hotel Amman
Tel: +962795339052 / Amman, Jordan.
CERTIFICATES
 Certificates Experience Work from different brands.
 F&B Trainee - Kempinski Hotel Ishtar Dead Sea (2013/March – 2013/June
 Appreciation Certificate For Participating: The World Economic Forum 2013
 The Martini Brand Training (2017/May – 2017/Oct).
 The Lobster Ink (2018/May – 2018/Dec).
 Edraak online course platform an initiative of the Queen Rania Foundation: -
Accounting for non-accountants, Principles of human resource management,
Accounting and Financial management.
 RESPONSIBILITY
2
Administrative Department:-
 Team Leader: Manage the operation and admin, lead and motivate the team, manage performance, solve
problems, care for the health, safety and welfare of people, very important it’s the high quality standard to achieve
our goals by taking responsibility from the company or management, share with the team for the goals so that they
gain some responsibility in carrying out the tasks assigned to them to achieve the goals and income for the work site.

 Night Audit: Check in guests, answer phones and take reservations, respond to guest complaints, requests and
emergencies, process invoices, post checks to vendors and distribute employee checks, reconcile accounts, balance
the cash drawer and log receipts, investigate and resolve out-of-balance accounts, keep accurate financial records
and ledgers, help prepare for forecasts and audits, other tasks.

Front Office Department:-

 Reception: Welcoming and serving guests, communication skills with what the guest/ visitors wants, using a computer
to record information, reservations and review, and using the company’s system and software in order to work,standard
and process, including SPA tasks.
 Call Center: Answer calls, give information for what guest needs, report any comments or complaint or any situation,
order taker F&B and Rooms, transfer internal and external communications to the site, operator.
 Concierge: Assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging
for spa services, recommending night life hot spots, booking transportation, coordinating porter service, procuring
tickets to special events, and assisting with various travel arrangements and tours of local attraction, also assist with
sending and receiving parcels, other tasks.
 Reservation: Checking the availability of accommodation or transportation on the customers’ desired travel dates,
making reservations for customers based on their various requirements and budgetary allowances, processing payments
and sending confirmation details to customers, sorting out any issues that may arise with bookings or reservations,
Selling and promoting reservation services, other tasks.
Food & Beverage Department:-
 Bartender: Ensures compliance with all beverage policies, standards and procedures, Maintains food handling and
sanitation standards, understands beverage control including days on hand, perpetual inventory, bar pars, portion
control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and
period end inventory.
 Butler: Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met,
Trains staff on liquor control policies and procedures, Ensures employees understand expectations and parameters,
supervisor different levels in department as room service, banqueting, restaurants, club’s.
Housekeeping Department:-
 Housekeeping: Cleaning and maintaining a private residence or commercial building to ensure that it meets any
household hygiene requirements (for commercial buildings, such as healthcare facilities, restaurants, rooms, and other
facilities) and provides a comfortable space for residents or employees.
 HK Coordinator: Schedules the work of a Housekeeping crew and insures that assigned duties are completed on
schedule and meet quality standards for the unit, supervises preparations, set-ups and take-downs for special events.
Coordinates with other departments, as needed. Maintains inventory and attendance records, monitors expenditures
for supplies, equipment and personnel for compliance with budgetary limits, Recommends changes in practices,
methods and products. Purchases and issues supplies; purchases equipment with department manager approval;
recommends vendors, provides for service and repair of HK equipment. Identifies training needs for HK staff, insures
that performance standards are met, provides feedback to Housekeeping staff on improvement needed.

HOPPY
1. Reading. 2. Swimming. 3. Travel. 4. Fitness & Healthy buddy. 5. Training New Knowledge.