South Lyon, MI 48178

Joseph Lykins +1 248 773 9628

joeylykins@sbcglobal.net
https://www.linkedin.com/in/jo
Career Objective seph-lykins-52245126b/
Customer-oriented retail professional well-versed in driving sales,
building customer loyalty, and providing exceptional customer service.
Skilled at identifying customer needs and offering appropriate solutions.
Proven track record of consistently meeting and exceeding sales goals
and delivering customer satisfaction.

EXPERIENCE SKILLS

Walmart Inc, New Hudson, MI ● Sales and Promotions

● Communication and
Electronics Sales Associate Interpersonal Skills
December 2022 - Present ● Customer Service
● Answered technical questions by memorizing product specifications. ● Team Cooperation
● Sales Assistance
● Studied new electronic releases for delivering optimal product
guidance. EDUCATION
● Demonstrated product functionality to reinforce customer interest.
● Responded to customer queries with easy-to-understand High School Diploma
South Lyon High School
explanations of electronic characteristics.
GPA 3.55
Sept. 2019 - June 2023
American Eagle Outfitters, Green Oak, MI
South Lyon, MI
Retail Sales Associate
Relevant Coursework
June 2021 - December 2022
AP Statistics
● Operated cash register and POS to handle purchases, refunds, and AP Microeconomics
exchanges for customers. Awards and Honors
Honor Roll (4 yr)
● Maintained merchandising standards by keeping store stocked and
Principal’s List
products faced. Academic Varsity Letter (4 yr)
● Encouraged customers to make additional purchases and suggested Scholar Athlete (4 yr)
Athletic Varsity Letter
relevant items.
Extracurricular Activities
● Greeted and escorted customers to product racks and shelves to Cross Country Team (4 yr)
assist with finding merchandise to ensure customer satisfaction Track and Field Team (3 yr)
Key Club (2 yr)
● Promoted benefits of store credit cards and customer loyalty
programs. Undergraduate Studies
in Sociology
● Cultivated relationships with new and existing customers to drive
sales. Schoolcraft College

● Utilized product knowledge for handling objections. Livonia, MI

● Performed cleaning tasks, keeping store neat and organized. Relevant Coursework

Intro to Sociology