JERRY SYABANI

East Jakarta | 27 December 1996 | jerrysyabani@gmail.com

| +6282391392901 | https://www.linkedin.com/in/jerry-syabani-4b6094102

Education
Bung Hatta University Padang, West Sumatera
Bachelor of Economics, Accounting, GPA 3.02 April 2019

Experience
PT Lamudi Classifieds Central Jakarta, DKI Jakarta
Client Relationship Officer June 2022 – Present
• Generate new business leads through cold calling and networking, resulting in a X%
increase in new client acquisition.
• Ensure and perform KYC of all client needs and capabilities for the right product.
• Understand all product knowledge and provide recommendations to clients as needed.
• Analysist customer cases issue to drive conclusions.
• Guiding clients in applying for housing loans and facilitating them to banks.
• Establish unique relationships with potential buyers through empathy and building rapport.
• Visits with customers to developers and projects and making sure to close the deal from there.
• Assist in negotiation submission of client requests to developers.
• Record and update customer information in the database for the progress with note useful
information using CRM.
• Maintain a positive and productive relationship with the client, resulting in consistently high
customer satisfaction ratings.

PT Bank KB Bukopin Syariah Central Jakarta, DKI Jakarta

Account Officer December 2021 – March 2022
• Manage existed Credit account in Jabodetabek Area.
• Collaboration and coordinated with another department to ensure all program for run
smoothly.
• Prepare reports of Department regularly.
 • Sells consumer product/services and establishing the agreement with Property Developer and
• Property Agent.
• Resolve customer disputes and problems regarding instalment payment transactions and late
payment.
• Collect and verify data of customer credit applications.
• Record data of customer credit applications for pipeline.
• Reconciliation of customer instalment payment transactions based on recorded Banking data.

PT Bank KB Bukopin Syariah Central Jakarta, DKI Jakarta

Product Owner March – November 2021
• Monitor progress Area and Branch Credit pipeline.
• Conduct Benchmarking and new leads for new consumer product business opportunities.
• Create a consumer products / program with business development department.
• Develop and present the Department programs to internal and external stakeholders.
• Collaborate with internal (e.g. compliance, legal, credit analyst, risk control and operation) and
external stakeholders (e.g. developer, agent and corporate) for product cross selling and
marketing.
• Update and Identify product requirements need & collaborated with Business Development for
improve product for Area and Branch execution.
• Report Department performance regularly to management.
• Create a program for consumer products market accelerations & monitored a progress of
programs.
• Moderate and Create business proposal to attract for the agreement with Property Developer
and Property Agent.
• Build and maintain relationship with Developers and Agent Partners.

Leadership & Activities

Bung Hatta University Art Club Padang, West Sumatera
General Lead September 2017 – November 2018
• Manage daily campus art and organization activity.
• Manage campus art events.
• Planning and execute idea of member organization for campuses events.
• Collaborate with University executive for campus promotions.
• Collaborate with other art organization University in Padang.
 Certifications
• Basic Shariah Banking Training
• The Fundamental of Digital Marketing
• Google Analytics for Beginners
• Getting Started with Facebook and Partner Measurement Solutions
• Spreadsheets for Beginners
• Microsoft Excel Pivot Table
• Basic Intensive English Program

Ability

• Microsoft Excel • Time Management

• Microsoft Word • Problem Solving
• Microsoft Power Point • Fast Learner
• Google Sheets • Marketing
• Google Doc • Organization
• Google Slides • Analytical and Logical Thinking
• Communication