Managers require skills such as planning, organizing, leading, and controlling. Total quality management (TQM) focuses on customer satisfaction and continuous process improvement through strategies like employee empowerment, reducing variation and defects, and measuring quality.
Managers require skills such as planning, organizing, leading, and controlling. Total quality management (TQM) focuses on customer satisfaction and continuous process improvement through strategies like employee empowerment, reducing variation and defects, and measuring quality.
Managers require skills such as planning, organizing, leading, and controlling. Total quality management (TQM) focuses on customer satisfaction and continuous process improvement through strategies like employee empowerment, reducing variation and defects, and measuring quality.