Miranda Putri Santika

202101031082

FB1

B. listen to the tape again, then answerr the following questions.

1. why is the customor calling?

= the customor calling because he want to inquire about your office shelving system

2. to make sure the selves will fit, what would he like to know?

= he would to know dimensions like wide andheight to make sure the shelves will fit

3. how many shelves can normally be fitted?

= the shelves cannormally five to be fitted

4. how far is the distance between the warehouse and the customer’s office?

= the distance between the warehouse and the customer’s office is 10 miles from the center

5. will the customer pay charge for the delivery? Why?

= no, because thet’s in free delivery area and he will be no pay charge for delivery

6. how long will the customer receive the shelves after he places an order?

= the customer will receive the shelves after he places an orderis within two weeks

7. how many shelves does the customer order?

= the customer order 10 units shelves

8. what is the unit cost before discount?

= the unit cost before discount is 98 pounds

9. what is the discount?

= the discount offer a 5% discount

10. why does the shop give the discount ?

= the shop give the discount because she look at view of the size of the order

11. what is the total price?

= the total price is 931 pounds

12. how much will the customer pay?

= the customer will pay 930 pounds

13. how long is the guarantee periode?

= the guarantee periodis one years

14. how long is the average life?

= the average life is at least 20 years