BROWN TOWN RESORT JOB DESCRIPTION

Human Resources Manager

Position Title: Human Resources Manager

Reports To: Managing Partners/General Manager

Position Summary:
The HR Manager will liaise directly with the Management / Corporate HR
Support for Payroll, Benefits, Compliance and Terminations.
The Human Resources Manager works under the guidance of the Managing
Partners/General Manager supporting the operational departmental managers.
Overseeing all daily operations of the Human Resources office in accordance
with Brown Town Resort policies and procedures. Responsible for short- and
long-term planning of all HR related functions such as workforce planning,
workforce recruitment, training and retention.

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Duties and Responsibilities:
• Management of all activities for sourcing & recruitment, including liaising
with management team for needs assessment, advertising, conducting
interviews etc.
• Represent the HR Department at the daily department head briefing.
• Assist departmental heads in the development of respective Job
Descriptions.
• Coordinate all matters of employee work permits and visas.
• Conduct the Brown Town Resort New Hire Orientation Program.
• Ensure that all timekeeping records/personnel changes are completed,
accurate and submitted to payroll on time.
• Coordinate and/or conduct departmental training in conjunction with
departmental managers.
• Implement Brown Town Resort policies and procedures on
compensation, incentive, bonus and benefits.
• Ensure Brown Town Resort HR operational policies and procedures are
adhered to and updated as instructed by direct report.
• Continually assess employee morale by analyzing absenteeism
and turnover records, lateness and resignations.
• Coordinate, control and inspect staff break room, rest rooms etc. to
ensure it is of the highest possible standard of cleanliness and order.
• Coordinate employee wellness, safety and security programs.
• Conduct needs analysis, develop, implement, and monitor training
programs and materials.
• Support department managers in their efforts through proper staffing
and training of employees.
• Encourage a good standard of employee conduct and behavior and
coordinate disciplinary procedure as and when necessary.
• Ensure appraisals are carried out per Brown Town Resort
management policy and review all appraisals for follow up on
development needs, if required.
• Ensure communication of key messages to all employees.

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 • Assist other department heads in the formulation of HR policies and
procedures for their respective departments.
• Liaise with Westpac HR support to ensure that all procedures concerning
promotion, transfer and resignations or terminations are carried out within
Company policy and legal boundaries.
• Assist in overseeing preparation of reports required by government
agencies.
• Ensure that those Workers Compensation procedures, reports and
communications performed on site are in accordance with Westpac
Support polices on a timely basis.
• Plan, coordinate and execute employee activities and team building
events, including periodic staff meeting, annual picnic, holiday party,
farewell party, community services etc.
• Coordinate Brown Town Resort employee recognition programs Eg:
Employee/Leader of the Month, and other staff incentives as instructed
by Managing Partners/GM.
• Provide guidance to the leadership team regarding employee morale,
employee relations, coaching, counselling and discipline.
• Promote employee communication activities and channels, to encourage
and enable feedback from employees.
• Maintain a positive relationship with all employees and ensure any
grievances are monitored, recorded and resolved.
• Responsible for all back office and administration tasks of the
department.
• Develop and maintain confidential departmental employees and
associated files, documents, pay scale details and/or other important
databases.
• Participate in the rotational Manager-on-Duty program.

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Prerequisites:
• Confidence in working independently and part of a team
• Maintain a positive demeanor and the ability to remain calm and
courteous in demanding situations
• Flexibility to respond to a range of different work situations
• Effective written and oral communication skills including the ability to
prepare reports, proposals, policies and procedures
• Knowledge of Cal/OSHA rules and regulations
• Timekeeping and payroll principles/CA Wage and Hour laws
• Basic Supervisory skills

Education:
• Bachelor's degree in Human Resources or equivalent experience. Well
versed in HR Management Systems (HRIS Systems). Excellent skills
in Microsoft Office, Applicant Tracking system, and online recruiting
resources.

Experience:
• Three years Human Resources management experience
required, preferably in the hospitality industry.