Full name: Nguyen Van Hieu Class: SP-09

Teacher: Ms. Tu Date: 20/04/2023

Part 1:

1. The man is holding a book to search a content.

2. People are discussing together in a meeting.

3. A leader is convincing her staffs on a casual day.

4. People are sitting around a table together.

5. A woman is chatting beside a man.

Part 2:

From: Steven Alvarez

Sent: Monday, October 9,15:35 p.m.

To: Melanie Davis

Subject: Tomorrow

I’m writing this email to respond to your email regarding rescheduling a meeting

which will occur tomorrow. I’m regret about your itinerary in this week, but I want

you know that I can busy on Friday because I and my family will hold a party at park

near my house. About next week, I have free time on Tuesday and Wednesday, and

we can organize a replaced meeting in these days. Please let me know your plans.

I’m looking forward your response

Steven Alvarez
Date: February 1

To: sgrant@mail.com

From: jwallace@mail.com

Dear Sarah Grant,

I’m writing this email to respond to your email regarding my issues. Regarding a

discussion be held on February 23rd, I’m regret that I am unable to attend it due to

some individual reasons, but I can provide the information about my book for you

such as: I was starting to write it in May last year and I take idea from a travel with

my family in same month. Lastly, can you send information about day when a next

discussion be held? And I can schedule to join with you.

I’m looking forward your response.

Sincerely,

Wallace.

Part 3:

Topic: Managing a team can be a very difficult job. In your opinion, what qualities

make a good boss? Use reasons and examples to support your answer.

In today’s fast-paced and interconnected world, A good boss has become an integral

part for success of any organizations and industries. In my opinion, the exceptional

leader is one who can deal with conflict between their staffs and promote employee’s
motivation. In this essay, I will discuss why the good boss must have these qualities

and provide specific example to illustrate my points.

To begin with, I believe that a good leader can easily eliminate conflict and bond with

relationships inside a company. To do so, the boss should focus heard opinion from

worker and offer constructive criticisms to them come with patient to handle

unexpected problem as good and equally as possible. For instance, some time there

are the rise of conflict with my team, my leader always patiently listens thinking of

sides and provide ways to deal with issue efficiently. As a result, through this

challenge, relationship become be stronger between us.

Additionally, promoting staff’s motivation also is quality which be owned by a good

leader. An exceptional leader always knows ways to recognize, and reward

contributes, and good result employees bring for enterprise. By doing so, employees

feel them be valued and appreciated which lead to increase their productivity and

create out-standing success for company. For example, my boss hold reward day in

every month when employees efforted to have good result and ones do hard work are

reward, and as a result, their motivation is significant increase on next months.

To sum up, a good boss has must deal with conflict between employees and promote

their motivation. Can implement these, the leader can create strong relationship in

team and company and promote productivity of firm. These contribute exceptional

outcome for any organization in today’s ‘world.