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I, Mr. Shikhar Malhotra, Roll No. 04913701719 certify that the Project Report/Dissertation
(Paper Code BBA-312) entitled “A Study on Time Management in the Era of Social
Information Technology & Management. The matter embodied in this project work has not
been submitted earlier for the award of any degree or diploma to the best of my knowledge and
belief.
Signature:
Date:
Management in the Era of Social Networks” done by Mr. Shikhar Malhotra, Roll No.
Date:
Countersigned
Director/Project Coordinator
Acknowledgement
The Major Project has been prepared regarding the study on time management in respect of
social media. To all whose ideas were helpful in preparing the project, I express my sincere
thanks. I am grateful to my guide Dr. Malvika Srivastava for giving me ideas, inspiration and
Shikhar Malhotra
Institute of Information Technology & Management, New Delhi
Students of BBA Semester VI are to carry out a project as part of their curriculum. At the
end of the semester, the students are required to submit a written project report. The objective
of this Circular is to standardise the format of submission of the project report and to lay
guidelines to conduct the project including methodology. This project work is the training
for applying theoretical concepts, tools & techniques to a live situation/problem and
writing a Technical Report.
Objectives
The academic objectives for major project and report writing are:
The topic on which you will be preparing your major project report is “A Study on Time
Management in the Era of Social Networks”. The project report is to be compiled under
the following chapters as per details given in Academic Circular 4/2008 (Revised on
January 2, 2016):
(a) Introduction
(b) Literature Review
(c) Methodology
(d) Data Analysis & Interpretation
(e) Findings and Conclusion
Each student is to collect material on the aspects as mentioned above and arrange it in cogent
manner. One copy of the report is to be submitted to the respective guide as per the schedule
given in the following paragraph.
Schedule & Evaluation Scheme
Countersigned
Prof. (Dr) Prerna Mahajan
Director
1 Certificate (s) -
2 Acknowledgement -
3 Assignment Directive -
5 List of Tables -
6 List of Figures -
7 Executive Summary -
8 Chapter-1: Introduction 1 – 12
10 Chapter-3: Methodology 18 – 21
13 Bibliography -
14 Appendices -
LIST OF TABLES
networking sites?
networking sites?
12 Suggestions 33
13 Suggestions 33
Executive Summary
The project, Time Management in the Era of Social Networks has been prepared with the
objective to analyze the perception of students towards time management, to study the factors
affecting time management and to analyze the role and influence of social networking on
time management.
Time management is the act or process of planning and exercising conscious control over the
amount of time spent on specific activities, especially to increase effectiveness, efficiency and
productivity.It is a meta-activity with the goal to maximize the overall benefit of a set of other
activities within the boundary condition of a limited amount of time, as time itself cannot be
The major themes arising from the literature on time management include the following:
• Setting of priorities
The second aspect of project shows a research study in which I have prepared a Questionnaire
in order to know the perception of different people of different age groups regarding social
Introduction
Time management is the act or process of planning and exercising conscious control over the
amount of time spent on specific activities, especially to increase effectiveness, efficiency and
productivity.
It is a meta-activity with the goal to maximize the overall benefit of a set of other activities
within the boundary condition of a limited amount of time, as time itself cannot be managed
because it is fixed.
Time management may be aided by a range of skills, tools, and techniques used to manage time
when accomplishing specific tasks, projects, and goals complying with a due date. Initially,
time management referred to just business or work activities, but eventually the term broadened
any project development as it determines the project completion time and scope.
The major themes arising from the literature on time management include the following:
• Setting of priorities
subset and is more commonly known as project planning and project scheduling. Time
Management has also been identified as one of the core functions identified in project
management.
resources, and in particular the time that humans allocate their mind (and organize the
Organizational Time Management is the science of identifying, valuing and reducing wasted
time within organizations. Organizational Time Management identifies, reports and financially
values sustainable time, wasted time and productive time within an organization and develops
the business case to convert wasted time into productive time through the funding of products,
e.g. procrastination
Writers on creating an environment for effectiveness refer to such matters as having a tidy
office or home for unleashing creativity, and the need to protect "prime time". Literature also
Excessive and chronic inability to manage time effectively may result from Attention Deficit
include a sense of underachievement, difficulty getting organized, trouble getting started, many
projects going simultaneously and trouble with follow-through. Some authors focus on
the prefrontal cortex which is the most recently evolved part of the brain. It controls the
monitoring, among others. Some authors argue that changing the way the prefrontal cortex
Time management strategies are often associated with the recommendation to set personal
These goals are recorded and may be broken down into a project, an action plan, or a simple
task list. For individual tasks or for goals, an importance rating may be established, deadlines
may be set, and priorities assigned. This process results in a plan with a task list or a schedule
or calendar of activities. Authors may recommend a daily, weekly, monthly or other planning
periods associated with different scope of planning or review. This is done in various ways, as
follows.
ABC analysis
A technique that has been used in business management for a long time is the categorization
of large data into groups. These groups are often marked A, B, and C—hence the name.
Each group is then rank-ordered by priority. To further refine the prioritization, some
individuals choose to then force-rank all "B" items as either "A" or "C". ABC analysis can
Pareto analysis
This is the idea 80% of tasks can be completed in 20% of the disposable time. The remaining
20% of tasks will take up 80% of the time. This principle is used to sort tasks into two parts.
According to this form of Pareto analysis it is recommended that tasks that fall into the first
The 80-20-rule can also be applied to increase productivity: it is assumed that 80% of the
productivity can be achieved by doing 20% of the tasks. Similarly, 80% of results can be
attributed to 20% of activity. If productivity is the aim of time management, then these tasks
way to complete the task. If one uses a complex way, it will be time consuming. So, one should
The "Eisenhower Method" stems from a quote attributed to Dwight D. Eisenhower: "I have
two kinds of problems, the urgent and the important. The urgent are not important, and the
Using the Eisenhower Decision Principle, tasks are evaluated using the criteria
Tasks in
1. Important/Urgent quadrant are done immediately and personally e.g. crises, deadlines,
problems.
2. Important/Not Urgent quadrant get an end date and are done personally e.g.
4. Unimportant/Not Urgent quadrant are dropped e.g. time wasters, pleasant activities,
trivia.
This method is said to have been used by U.S. President Dwight D. Eisenhower
POSEC method
immediate sense of emotional and monetary security. It suggests that by attending to one's
responsibilities.
finances).
3. Streamline - Things you may not like to do, but must do (work and chores).
4. Economize - Things you should do or may even like to do, but they're not pressingly
5. Contribute - By paying attention to the few remaining things that make a difference
(social obligations).
Implementation of goals
A task list (also to-do list or things-to-do) is a list of tasks to be completed, such as chores or
supplement to memory.
Task lists are used in self-management, grocery lists, business management, project
management, and software development. It may involve more than one list.
When one of the items on a task list is accomplished, the task is checked or crossed off. The
traditional method is to write these on a piece of paper with a pen or pencil, usually on a note
pad or clip-board. Task lists can also have the form of paper or software checklists.
Software applications
Many companies use time tracking software to track an employee's working time, billable
Many software products for time management support multiple users. They allow the person
to give tasks to other users and use the software for communication.
Time management systems often include a time clock or web-based application used to track
an employee’s work hours. Time management systems give employers insights into their
workforce, allowing them to see, plan and manage employees' time. Doing so allows employers
to control labor costs and increase productivity. A time management system automates
GTD Getting Things Done was created by David Allen and the basic idea behind this method
is to finish all the small tasks immediately and a big task is to be divided into smaller tasks to
start completing now. The reasoning behind this is to avoid the information overload or "brain
freeze" which is likely to occur when there are hundreds of tasks. The thrust of GTD is to
encourage the user to get their tasks and ideas out and on paper and organized as quickly as
Facebook is an American for-profit corporation and online social media and social
networking service based in Menlo Park, California. The Facebook website was launched on
February 4, 2004, by Mark Zuckerberg, along with fellow Harvard College students and
roommates, Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes.
The founders had initially limited the website's membership to Harvard students; however, later
they expanded it to higher education institutions in the Boston area, the Ivy League schools,
and Stanford University. Facebook gradually added support for students at various other
universities, and eventually to high school students as well. Since 2006, anyone age 13 and
older has been allowed to become a registered user of Facebook, though variations exist in the
minimum age requirement, depending on applicable local laws. The Facebook name comes
from the facebook directories often given to United States university students.
Facebook may be accessed by a large range of desktops, laptops, tablet computers, and smart
phones over the Internet and mobile networks. After registering to use the site, users can create
a user profile indicating their name, occupation, schools attended and so on. Users can add
other users as "friends", exchange messages, post status updates and digital photos, share
digital videos and links, use various software applications ("apps"), and receive notifications
when others update their profiles or make posts. Additionally, users may join common-interest
user groups organized by workplace, school, hobbies or other topics, and categorize their
messaging application for smart phones. It uses the Internet to make voice calls, one to one
video calls; send text messages, images, GIF, videos, documents, user location, audio files,
phone contacts and voice notes to other users using standard cellular mobile numbers. It also
incorporates a feature called Status, which allows users to upload photos and videos to a 24-
WhatsApp Inc., based in Mountain View, California, was acquired by Facebook in February
2014 for approximately US$19.3 billion. By February 2016, WhatsApp had a user base of over
one billion making it the most popular messaging application at the time.
Instagram is a mobile photo-sharing application and service that allows users to share pictures
and videos either publicly or privately on the service, as well as through a variety of other social
networking platforms, such as Facebook, Twitter, Tumblr, and Flickr. Originally, a distinctive
feature was its confining of photos to a square, similar to Kodak Instamatic and Polaroid SX-
70 images, in contrast to the 4:3 aspect ratio typically used by mobile-device cameras. In
August 2015, version 7.5 was released for mobile devices, allowing users to upload media
captured in any aspect ratio, but not at full size. Users can also apply various digital filters to
their images. In June 2013, Instagram added support for videos, allowing prerecorded
introduced support for widescreen resolutions at 360p and longer recording times for either
pre-recorded (up to one minute per video, or up to 10 minutes with a multi-video post) or
Instagram was created by Kevin Systrom and Mike Krieger, and was launched in October 2010
as a free mobile app, exclusively for the iOS mobile platform via the Apple App Store, but was
later released for Android devices two years later, on April 3, 2012. The service rapidly gained
popularity, with over 100 million active users as of April 2012 and over 300 million as of
December 2014. Support for the app is available for iPhone, iPad, iPod Touch, Windows
10 devices and Android handsets, while third-party Instagram apps are available
Snapchat
Spiegel, Bobby Murphy, and Reggie Brown, former students at Stanford University, and
developed by Snap Inc., originally Snapchat Inc. One of the principal concepts of Snapchat is
that pictures and messages are only available for a short time before they become inaccessible.
The prototype for Snapchat was started by Brown and Spiegel as a project for one of Spiegel's
classes at Stanford, where Spiegel was a product design major. Beginning as "Picaboo", the
idea was to create a selfie app (application) which allowed users to share images that were
explicitly short-lived and self-deleting. The temporary nature of the pictures would therefore
encourage frivolity and emphasize a more natural flow of interaction. When, in April 2011,
Spiegel floated the product idea in front of his class as a final project, the classmates focused
on the impermanent aspect of the potential product, and balked at the thought of temporary
photos. Murphy was eventually brought into the project to write the source code for the
application, and Picaboo first launched as an iOS -only app in July 2011 from Evan Spiegel's
living room (who was still staying at home with his father when not away at school). The
application was relaunched two months later under the name Snapchat.
Snapchat evolved into a mix of private messaging and public content, including brand
networks, publications, and live events such as sports and music. Nevertheless, according to
survey studies conducted in March 2016, the personal oriented messaging was still being
accessed by users more than the publicly offered content that was being presented. 71% of
users surveyed said that they preferred the app for its chat, messaging, and imaging services,
versus 5% who almost exclusively chose the various events, published features, and media
content on a daily basis. 24% responded that they accessed all features equally. However, about
three quarters of those surveyed were also familiar with the events, media brands, and celebrity
Literature Review
Paper Name:
Author Name:
Laura Malita
Year of Issue:
February 2011
Summary:
At the beginning of the 21st century, we are now for a couple of years in the social media era,
where we are confronting with a lot of applications and tools, easy to use, friendlier, free to
use, easy to (re)build. No matter on which kind of activities we intend to spend time, there are
More than that, people in the 21st century live in a technology and media-suffused
information, rapid changes in technology tools and services. In order to be effective in the 21st
century, there are plenty of almost unknown applications for the large mass of Internet users
that can be useful for different types of activities and/or purposes. Accordingly, through this
paper, we intend to offer some insightful help for social media users in order to be able to
organize their information, activities and work, to become more productive and to avoid
wasting their time. More than that, in this paper, we intend to present both positive aspects of
different technologies which could be used for specific purposes or activities, without ignoring,
however, some lesser-known facets and recommended, yet equally important, but they must be
College student’s Time Management: Correlations with academic performance and stress
Author Name:
Macan
Year of Issue:
December 1990
Summary
Many college students may find the academic experience very stressful (K. J. Swick, 1987).
One potential coping strategy frequently offered by university counseling services is time
behaviors and attitudes, stress, and self-perceptions of performance and grade point average
(GPA). The study revealed 2 major findings. The Time Management Behaviour Scale consists
of 4 relatively independent factors; the most predictive was Perceived Control of Time.
Students who perceived control of their time reported significantly greater evaluations of their
performance, greater work and life satisfaction, less role ambiguity, less role overload, and
fewer job-induced and somatic tensions. Findings are consistent with theory and advice on time
management but also indicate that the dynamics of time management are more complex than
previously believed.
Paper Name:
Users of the world, unite! The challenges and opportunities of social media
Author Name:
Andreas M. Kaplan
Year of Issue:
October 2009
Summary:
The concept of Social Media is top of the agenda for many business executives today. Decision
makers, as well as consultants, try to identify ways in which firms can make profitable use of
applications such as Wikipedia, YouTube, Facebook, Second Life, and Twitter. Yet despite
this interest, there seems to be very limited understanding of what the term “Social Media”
exactly means; this article intends to provide some clarification. We begin by describing the
concept of Social Media, and discuss how it differs from related concepts such as Web 2.0 and
User Generated Content. Based on this definition, we then provide a classification of Social
Media which groups applications currently subsumed under the generalized term into more
networking sites, virtual game worlds, and virtual social worlds. Finally, we present 10 pieces
Author Name:
Amanda Lenhart
Year of Issue:
December 2015
Summary:
Content creation by teenagers continues to grow, with 64% of online teenagers ages 12 to 17
engaging in at least one type of content creation, up from 57% of online teens in 2013. Girls
continue to dominate most elements of content creation. Some 35% of all teen girls blog,
compared with 20% of online boys, and 54% of wired girls post photos online compared with
40% of online boys. Boys, however, do dominate one area - posting of video content online.
Online teen boys are nearly twice as likely as online girls (19% vs. 10%) to have posted a video
online somewhere where someone else could see it. The survey found that content creation is
not just about sharing creative output; it is also about participating in conversations fueled by
that content. Nearly half (47%) of online teens have posted photos where others can see them,
and 89% of those teens who post photos say that people comment on the images at least "some
of the time." However, many teen content creators do not simply plaster their creative
endeavors on the Web for anyone to view; many teens limit access to content that they share.
There is a subset of teens who are super-communicators -- teens who have a host of technology
options for dealing with family and friends, including traditional landline phones, cell phones,
texting, social network sites, instant messaging, and email. They represent about 28% of the
entire teen population and they are more likely to be older girls.
Paper Name:
Author Name:
Steve M. Jex
Year of Issue:
November 2010
Summary:
The purpose of this study was to examine whether time management behaviours moderated
relations between stressors (role conflict, role overload, work-family conflict, and family-work
conflict) and strain, as measured by scores on the General Health Questionnaire. It was
predicted that use of time management behaviours would be negatively associated with strain.
These relations, however, were expected to be mediated by feelings of control over time. It was
further predicted that the use of time management behaviours would attenuate stressor-strain
relations. Data collected from 525 employed men and women indicated, as predicted, that use
of time management behaviours was negatively associated with strain. These relations were
partially mediated by feelings of control over time. Moderator tests failed to provide support
findings are discussed and future directions for time management research are suggested.
Chapter 3
Methodology
The objective of my study is to analyze and to do a study of Time Management in the Era of
Social Networks.
The scope of my study is to analyze and understand Time Management in respect of Social
Media. It aims to understand the perception of students towards time management, the factors
affecting time management. It would help the people to understand what is the current state,
role and influence of social networking on time management. The study was conducted in Delhi
/ NCR region only. For this purpose, data collection was done through questionnaires.
deductions and reaching conclusions; and at last carefully testing the conclusions to determine
whether they fit the formulating hypothesis. Research Methodology refers to the methods used
for identification and collection of data and their interpretation and analysis. There are 2 main
is Questionnaire.
Secondary data sources i.e. data that are readily available. It is used to gather information
The various methods used for the analysis of the research data have been defied briefly with
from respondents. It must translate the information needed into a set of specific questions
that the respondents can and will answer. A questionnaire must uplift, motivate, and
➢ Tabulation: It means arranging the data collected through the PI or questionnaires in the
form of tables, charts etc. so as to enable the evaluator to analyze and find conclusion of
the problem in hand. The data is maintained in the form of percentages, summary reports
or tables.
3.3 Universe/Population
The universe consists of all survey elements that qualify for inclusion in the research study.
The precise definition of the universe for a particular study is set by the research
individuals, groups of people, organizations, or even objects. The universe of my study will
include people who are consumers of Organized and Unorganized Retail Sector in India.
The sampling unit selected is for the study regarding Time Management in the Era of Social
Networks. The study focuses on people to control and maintain a proper balance between time
The sample size of my study is 100, wherein 100 people will be questioned about whether they
are able to manage and maintain a proper balance between social media and other activities.
The sampling technique adopted here is Convenience Sampling. A sampling technique is the
name of the technique or identification of the specific process by which the entities/
respondents of the sample have been selected. There are basically two type of sampling
sampling in which 50% respondents are selected through probability sampling methods and
The statistical tools and software tools such as MS-Excel have been used for verifying the
and IOS. It features calculation, graphing tools, pivot tables, and a macro programming
language called Visual Basic for Applications. It has been a very widely applied
spreadsheet for these platforms, especially since version 5 in 1993, and it has replaced
Lotus 1-2-3 as the industry standard for spreadsheets. Excel forms part of Microsoft Office.
Chapter 4
2 No 0 0%
Interpretation
The above data shows that 100% people are aware about the social networks who have
2 No 0 0%
Interpretation
The above data shows that 100% people use social networking sites who have participated in
the survey.
3. Since when you are using social media?
2 Between 1 – 2 years 7 7%
Interpretation
The above description shows that 75% of the people were in touch with social media for more
than 4 years followed by 11% in the range of 2 – 4 years, 7% between 1 – 2 years and 7% in
Interpretation
The above description shows that maximum number of people (50%) spend 1 – 3 hours on
social networking sites followed by 25% (less than one hour), 15% (between 3 – 5 hours), 10%
1 Yes 76 76%
2 No 24 24%
Table 5: Are you satisfied with the time you spend on social networking sites
Figure 5: Are you satisfied with the time you spend on social networking sites
Interpretation
The above data shows that 76% people are satisfied with the time they spend on social
networking sites and 24% are not satisfied with the same.
6. Opinion about Social Media
1 Wasteful Tool 3 3%
3 Beneficial 11 11%
4 No Comments 8 8%
Interpretation
The above description shows that 78% of the people are of the opinion that social media is a
mixed bag while 11% of the people are of the opinion that social media is beneficial followed
1 Yes 72 72%
2 No 7 7%
3 Maybe 21 21%
Interpretation
The above description shows that 72% of the people are able to manage their time in respect
of social media while 7% of the people are not able to manage their time. On the other hand,
1 Always 22 22%
2 Usually 37 37%
3 Sometimes 36 36%
4 Never 5 5%
Interpretation
The above description shows that 22% of the people ‘always’ manage their time while using
social media, 37% of the people ‘usually’ are able to control time while using social media
1 Yes 62 62%
2 No 17 17%
3 Maybe 21 21%
Interpretation
The above description shows that 62% of the people are able to say ‘No to Social Media’ when
pressed in time while 17% of the people are not able to say it. 21% of the people opted for
‘maybe’ category.
10.Using any techniques to manage time
1 Yes 34 34%
2 No 41 41%
3 Sometimes 25 25%
Interpretation
The above description shows that 41% of the people don’t use any techniques to manage time
1 Yes 62 62%
2 No 38 38%
Interpretation
The above description shows that 38% of the people don’t find these techniques reliable while
62% of the people are of the opinion that they are reliable.
12. Do you have any suggestions for time management in the era of social networks?
5.1 FINDINGS
• 100% people amongst the people taking the survey say that they are aware of social
networks.
• The above description shows that 75% of the people were in touch with social media
for more than 4 years followed by 11% in the range of 2 – 4 years, 7% between 1 – 2
• The above description shows that maximum number of people (50%) spend 1 – 3 hours
on social networking sites followed by 25% (less than one hour), 15% (between 3 – 5
• The above data shows that 76% people are satisfied with the time they spend on social
networking sites and 24% are not satisfied with the same.
• The above description shows that 78% of the people are of the opinion that social media
is a mixed bag while 11% of the people are of the opinion that social media is beneficial
• The above description shows that 72% of the people are able to manage their time in
respect of social media while 7% of the people are not able to manage their time. On
the other hand, 21% of the people opted for ‘maybe’ category.
• The above description shows that 22% of the people ‘always’ manage their time while
using social media, 37% of the people ‘usually’ are able to control time while using
• The above description shows that 62% of the people are able to say ‘No to Social
Media’ when pressed in time while 17% of the people are not able to say it. 21% of the
• The above description shows that 41% of the people don’t use any techniques to
• The above description shows that 38% of the people don’t find these techniques reliable
while 62% of the people are of the opinion that they are reliable.
5.2 LIMITATIONS
• There was not much time for me to conduct a research. This research was done in the
• There were not much sources to collect the data except Questionnaire and Secondary
Sources.
• The sample size which was collected is very less i.e. 100.
5.3 SUGGESTIONS
• As per the study undertaken and inferences drawn it can be stated that social media
plays a very important role in the lives of people and has a powerful impact on them
research can address consumers in whole India where people have different
• The sample size was minimized. If the sample size was more, than the research could
• There was less time to conduct the research study. If it was more, than the research
5.4 CONCLUSION
Time management is the act or process of planning and exercising conscious control over the
amount of time spent on specific activities, especially to increase effectiveness, efficiency and
productivity. It is a meta-activity with the goal to maximize the overall benefit of a set of other
activities within the boundary condition of a limited amount of time, as time itself cannot be
managed because it is fixed. The project, Time Management in the Era of Social Networks has
been prepared with the objective to analyse the perception of students towards time
management, to study the factors affecting time management and to analyse the role and
The research yields that all the people are aware of social media and are using it. The survey
showed that most of the people are using social media for more than 4 years and spend around
1 – 3 hours of social networking sites on daily basis. The survey also showed that most of the
people have a strong opinion about social media that ‘social media is a mixed bag’ and people
are able to manage and control its usage in respect of their other activities. People of different
age groups and income groups are more or less of the same opinion.
Scope for Further Study
The educational system is under huge transformation. More and more internet and social
networking sites are becoming popular these days. In order to analyse and understand time
management in respect of social media, it is important to know the perception of people towards
time management and the factors affecting it. It would help the people to understand what is
the current state, role and influence of social networking on time management. This study will
act as a basis for future researches by including more variables and dimensions in time
management. Additionally, the study can be broadened in scope for better and reliable results.
BIBLIOGRAPHY
Bibliography
Books
• Time Management by Rekha Vyas
Websites
• https://en.wikipedia.org/wiki/Time_management-
• http://www.sciencedirect.com/science/article/pii/S1096751611000467; -
• http://www.sciencedirect.com/science/article/pii/S0007681309000329
• http://www.sciencedirect.com/science/article/pii/S0007681309001232
• http://www.sciencedirect.com/science/article/pii/S109499681300039
APPENDICES