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Answers:

1.

a b
Give informational/commentary, answer question Good knowledge of particular places, good general,
knowing what your audience are interested in
Give practical information, sort out problems Interesting, lively, and enthusiastic. A sense of humour.
Friendly, helpful, and approachable. Calm.
Look after and care for the group, ensure itinerary runs Teacher, entertainment, ambassador, and nurse. First aid
smoothly, check in and out of hotels training. Diplomatic. Efficient. Like people

2. a. Freelance e. Itinerary

b. Commentary f. Ambassador

c. Frivolous g. Jet-lagged

d. Approachable h. First aid


I. Promote k. Patronizing

j. Diplomacy l.a VIP

3. i. C vi. H

ii. G vii. B

iii. I viii. D

iv. J ix. F

v. A x. E
NB: Untuk teksnya jika kurang jelas bias dilihat di file pdf hal. 138

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