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Travel agent : Good morning, sir.

I am Alvin and I am calling from Pattaya Tours and


Travels. You have shown interest in our Bangkok tour package. What can I help you,
Sir?
Customer : Yes, I would like to know more about this package.
Travel Agent : Sir, we have 3 tour packages, and our most popular one is the
Bangkok Tour. This is a 3 day, 2 night stay, with pick up and drop to the airport. Day
1 includes a 4 hour journey from On day 2, the places that we cover include the
Royal Grand Palace Building, Wat Phra Kaew Temple, Wat Pho Temple, Bangkok Art
and Culture Centre, Museum of Counterfelt Goods, and the Sea Life Bangkok Ocean
World. This will be a part of your full day-local sightseeing.
Costumer : Okay, this seems very interesting. And what would be the itinerary on
day 3?
Travel Agent: Sir, day 3 of the tour involves an excursion to Chao Phraya River and
also the famous Lumpini Garden. You can feel the luxury of sailing on the Chao
Phraya River by boarding a luxury boat Chao Phraya Princess Cruise. From the Chao
Phraya Princess Cruise boat, you can see the temples and the Grand Palace. Our
next stop is the Lumpini Garden. This park is a gift to the people of Bangkok for
preserving Thai flowers and crafts. The cost of this package is 5.800 Baht sir, but we
are offering a festive discount. So, we are offering a special price of 4.600 Baht. This
also includes a complimentary breakfast.
Customer: This sounds great! Is there any validity for this package? I intend to travel
to Bangkok next month.
Travel Agent: Sir this package is valid until the end of this month, but if you make an
advance payment, you can avail of the same prices the next month as well.
Customer: Okay what would be the advance amount?
Travel Agent: Sir, you can pay 15% of the package now and then pay the rest by next
month. If you pay now, we shall block your dates. Do you want to confirm it, Sir?
Customer: Yes, how shall I book the package? And what are the formalities to be
done?
Travel Agent: Can I take some detail, Sir? I would need a copy of your identity proof.
You can send me a photo of your Driving licence or PAN card. And as for the
payment, you can login to our website and pay there. We accept all major credit
cards and debit cards.
Customer: Sound fine. But I will need to visit your office. Can you send me your
address?
Travel Agent: Definitely sir, I will message you the location and address on your
mobile.
Customer: Okay.
Travel Agent: Thank you, sir.
Travel Agent: And feel free to reach out to me in case you want to clarify or get in
touch with us.
Customer: Thank you, I will. Have a good day.
Travel Agent: Okay sir, you have a good day too!

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