OFF-CAMPUS REQUIREMENT: AN ALTERNATIVE ACTIVITY

Hotel: Microtel by Wyndham Cabanatuan

Participants: Apostol, Divine A.

De Leon, Hannah Maria M.

Gonzales, Desiree C.

Ondivilla, Judee I.

Sadural, Krizia Joyce O.

Interview Sequence:

A. Host Interviewer (Briefing)

B. Interviewee Introduction

C. Interviewer 1-5 Part I. Introduction

Part II. First Question/Follow-up Question

Part III. Second Question/Follow-up Question

Part IV. Third Question/Follow-up Question

D. Feedback (by the interviewee)

E. Acknowledgement

F. Pictorial
Interview Questions:

Interviewer 1

1. How long or old is the establishment?

Follow-up Question: Can you give us some information on how the establishment

was founded? (Like how and why it began)

2. How would you describe the Organizational Structure of the Lake Farm De La Mare?

Follow-up Question: (If non-major job title) In that case, to whom do you report to as

a/an [Job Title]

(If Owner/ How is your relationship with the staff?)

3. What are the rooms, facilities, and amenities do you offer?

Interviewer 2

4. How many rooms in total do the you offer?

Follow-up Question: What room type is mostly fully-booked even on off-seasons?

5. What is the star rating of Lake Farm De La Mare?

Follow-up Question: What keeps Lake Farm De La Mare a [rating]-star hotel?

6. What are the different departments of Lake Farm, and their functions?

Interviewer 3

7. What personal value/s do you find conducive with how you provide service to the

guests?

8. What are the core values of De La Mare that considers quality service?

Alternative: What does the hotel believes to be the key to quality service?

9. How does your personal beliefs and values complement or conflict with the

management’s work values?

Interviewer 4

10. Does the hotel handle some kinds of events?

Follow-up Question: What are some of the events you have handled?

11. Do you have local suppliers for the events you accommodate?

12. Are you familiar with Multiplier Effect?

Follow-up Question: If yes (Are you willing to continue working with local suppliers for

the events you may handle in the coming years?)

If no (/Enlighten the interviewee/ Do you find having partnerships

with local suppliers a win-win relationship/situation? How?

Interviewer 5

13. How do you maintain the sustainability of the place, both with the facilities and the

environment itself?

Follow-up Question: What are the environmental practices you do or implement to

help maintaining cleanliness and avoiding over-saturation of the place?

14. Looking back, what are the pros and cons you thought would be while establishing

De La Mare?

15. How do you see De La Mare in the next 5 or 10 years?