To

The Sub-Divisional Engineer

Industrial Area, Panchkula

Subject: Rectification of bill of A/c No. – 3314240000

Dear Sir,
Our old electricity metre was changed by your department on 3 rd
December’2022. Before that we paid last bill on 6th November (amt. Rs.
12,650). The next bill came on 28 th December’2022 via a text message (on
registered number) with wrong reading (Amt. Rs. 45000(approx.)). I lodged a
online complaint through Saral helpline numbers. On 31 st December, a person
visited my residence and took the picture of new metre and told us that we will
be receiving the correct bill with-in next 10 working days, but we haven’t
received any bill. Then I reached out to your office in industrial area on 23 rd
January’2023. The concerned person sitting over the desk said that “we will
check our records and rectify your bill”. He also asked us to deposit Rs. 10000
as an advance payment for the same. We deposited Rs. 10000 online for the
same on 23rd January’23. Again, on 15th February’23, we received a bill of
amount Rs. 41092 which has arrears from previous wrong bill plus Rs. 4038
charges for current cycle. I again lodged a complain from the registered
number (8427320104) and visited the industrial area office on 17 th
February’23, I have given a written complain for the rectification of the bill.
Again, the person on the desk rectified the whole thing by checking their
records and assured me the now we have done the required correction, and
asked me to deposit Rs.2000 to settle the same. I deposited Rs. 2000 online on
18th February early morning. Now again when I checked my current bill. It’s
showing the arrears from December’22 bill. Kindly look into my complaint and
help me out to rectify it.

Yours Sincerely

Sahkti Singh Ahlawat S/O late Sh. Umed Singh Ahlawat

Dated: