CONSEILLER CLIENTÈLE EXPERT

RIVALDI
SAPUTRA
PERSONAL INFO AND CONTACT
Jakarta, January 24, 1995 rivaldisaputra@ymail.com
+62 811 9980 388 @rivaldiwang
Jl. Pulo Raya III, No. 21, South Jakarta 12170

ABOUT W O RK EX PERIE NC E

A Fashion Design & Marketing

PUBLIC RELATION EXECUTIVE
graduate, 10 years of

MAHARIS Group | January 2022 - January 2023

experience in Retail &
Organize and manage various Public Relations activities
Marketing, especially in luxury
Measure performance of each activity and event
goods and lifestyle industry.
Determine KPIs for PR
Measure and produce reports on PR KPIs and each PR Campaign
Passionate in selling, building a
Work with marketing team to ensure match with the corporate brand
strong community, and hold his
Research and gather opportunities for sponsorship
very own crème de la crème
Build and mantain relationship with journalists, influencers, and stake holders
network.
RETAIL ASST. SUPERVISOR

AREAS OF EXPERTISE Gucci | 2021

Reporting to the supervisor or other senior managers as required
Clienteling Liaising between the supervisor and other employees
Marketing Developing training materials and conducting training sessions and workshops
Public & Relation Establishing business knowledges and awareness of shared company goals
Social Media Analyst Monitoring both individual and team job performance metrics
Personal Branding Consultant
Retail Management System MARKETING COMMUNICATION
Fashion Styling
W Aesthetic Clinic (former Wonjin Clinic Indonesia) | June 2019 - December 2020
Visual Merchandising
Managing budgets, create, and implement annual marketing plan
Approve/controlling marketing and promotion activation, overseeing and developing campaigns
Managing Brand Ambassador and KOL acquisition, devising and presenting ideas & strategies
OTHER SKILLS Create and mantain a favorable public image for the company
Managing social media, writing and proofreading creative copy
Communication
Resilience RETAIL OPERATIONAL
Detail oriented
Excellent problem solver Tiffany & Co. | 2018 – 2019
Initiative and multitasking Organize all store operations and allocate responsibilities to personel
Adaptability Supervise and guide staff towards maximum performance
Cultural awareness Monitor stock levels and purchases and ensure they stay within budget
Deal with complaints from customers to maintain the store's reputation
Compliance training
Inspect the areas in the stores and resolve any issues that might aries
Able to work in a fast paced work
environment CLIENT ADVISOR

Louis Vuitton, Plaza Indonesia | 2017 - 2018

Customer service and sales
EDUCATION HISTORY Engage in up-presentation, cross presentation and multiple presentation for all product categories
Develop and strengthen customer relations and groom a repeat customer base
RAFFLES INTERNATIONAL

Operating the Retail Management System, in all areas relating to sales transactions, payment, stock

COLLEGE, BANGKOK inquiry and customer database input

Studied 30 credits towards BA in

PRO F ESSIO NAL AC HIE VE M E NTS
Fashion Marketing & Management,
Attained Sales of the Month Award many times (Louis Vuitton and Paul & Shark)
2015 Attained 5-Stars (Delighted) feedback by 10+ clients (Louis Vuitton)
Surpassed monthly sales targets by 50% utilizing strong communication skills and convincing power
INTERSTUDY SCHOOL OF
(Wonjin Clinic Indonesia)
DESIGN, JAKARTA Drove IDR 350.000.000 more sales per month through up-selling and cross-selling based on customer's
needs (Wonjin Clinic Indonesia)
Gained 5.000++ followers on Instagram utilizing strong marketing skills
Diploma of Fashion Design, 2013 Lead the sales team in the successful and productive launch of new Brand Ambassador (Laura Basuki) in
2020 (Wonjin Clinic Indonesia)
January 2020 Residence OnFive at
Grand Hyatt

THE LAUNCH OF WONJIN

CLINIC INDONESIA'S BRAND
AMBASSADOR

BEAUTY IN AND OUT

Laura Basuki, who won a Citra Award
for her role in the 2010 film Tiga Hati,
Dua Dunia, Satu Cinta, was the centre
of attention when South Korea's
Wonjin Beauty Medical Group
celebrated the second anniversary of
Wonjin Clinic in Menteng with a party
at Residence OnFive at Grand Hyatt
Jakarta on Thursday, February 6th.
Laura is the new brand ambassador
for Wonjin, which works to add
confidence and pride to your facial
features and determine the overall
look of your face. In South Korea,
Wonjin is made up of eight different
departments and employs more than
40 specialised medical experts. The
mission is not just to change physical
appearance, but also to enhance inner
beauty through consultations and
top-rated treatments. During the
event, the clinic introduced Accent
Prime, Tune Face and Tune Body, aimed
at perfecting the face and body
contouring using radio frequency and
ultra sound methods.
January 2020

LAURA BASUKI FOR

WONJIN CLINIC INDONESIA

LAURA BASUKI IS A FAVORABLE

IMAGE FOR WONJIN CLINIC
INDONESIA. HER BACKGROUND
AND REPUTATION IS OUR
STRONGEST REASON WHY WE
CHOOSE HER TO BECOME WONJIN
INDONESIA'S BRAND AMBASSADOR.

As marketing and PR for Wonjin Clinic

Indonesia, I'm responsible for the
company's image. Wonjin Beauty
Medical Group Korea always works
with big names such as G-Dragon, Park
Min Young, Kim Bum, Lee Min Ho. And I
come up with an idea where I think
Wonjin Indonesia also needs an
exposure in aesthetic industry in SE
Asia, especially Indonesia through
Brand Ambassador campaign. That's the
moment where Laura Basuki's name
popped up in my mind. Her clear
background, good reputation is what
makes me believe that she'll lift up
Wonjin Indonesia's name. Not to
mention that she also Brand
Ambassador of Chanel and Tiffany &
Co. for Indonesia region, I took the
brand to collaborate with us, which
they will support Laura Basuki in
terms of wardrobe and jewellry for
every Wonjin Indonesia's event when it
involved Laura Basuki. And I also work
with Prestige Magazine to become our
official partner to support this
campaign.
AUGUST 2018 plaza indonesia

TIFFANY & CO. PAPER

FLOWERS PRESS PREVIEW
Starring Laura Basuki & Marsha Timothy

THE PURPOSE

Before the collection is release

officially at the stores, we want to
give special privillege to the medias
to preview the collection before
everyone does - the reason behind it
simply we want to give such
excitement to our high potential
customers because the collection is
going to release soon in Tiffany & Co.
Indonesia.

It is part of our clients procpecting

and clients relationship
strengthening strategy - my
responsibilities as a Retail Manager is
that I have to partner with the sales
proffesionals to meet their individual
action plans to increase contact with
the customer and sales opportunities.

By having our principal at the store

explaining about the collection and
starring Marsha Timothy and Laura
Basuki, we got such a very positive
feedback. Not to mention that high
jewellery is one of challenging
category in jewellery industry.
autumn 2018

TIFFANY & CO. PAPER FLOWER FOR

BACCARAT INDONESIA AUTUMN ISSUE 2018

"THESE ARE FLOWERS OF

IMAGINATION, AS IF SCATTERED BY
THE WIND AND PINNED BACK
TOGETHER."

Being responsible for 3 Tiffany & Co.

Stores is quite challenging for me.
Especially when there’s a new
collection that the company wants to
introduce to the high potential
customer. I have to make sure that we
have complete merchandise at the
store and for the photoshoot at the
same time. Along with Baccarat
Indonesia magazine, we’re
collaborating to introduce Tiffany &
Co. Latest collection’s, Paper Flowers.
Directed by Deli Makmur from Fame 74,
the photoshoot went very fun and
quick.

CREATIVE DIRECTOR:
@DELIMAKMUR; PHOTOGRAPHED:
@ROBBYAGUS9 ; MUA:
@TICKAIMELDA
(@MAKEUPFOREVERID); OUTFIT:
@NOOM_NOMI FOR
@FASHIONFIRSTJKT; JEWELLERY:
PAPER FLOWERS BY
@TIFFANYANDCO
december 2016 pacific place

PAUL & SHARK S/S '16 PRIVATE VIEW

HOSTED BY FEISAL HAMKA & NOI ASWARI

BIG CHALLENGE

DIRECT FROM THE BRAND DIRECTOR

Each one of us Fashion Advisor got challenge from

the Brand Director - how to push the sales to our
target AND how we build this brand awarness in
Indonesia, since Paul & Shark just opened their
first flagship store in Jakarta a month before this
event held.

STRONG DATABASE

Since the others Fashion Advisor has their very

own ideas, I came up with private view event. By
asking a friend of mine - Noi Aswari along with
her beloved fiance, Feisal Hamka to be the hosts
for the event. I believe with their crème de la
crème networking, not only they can push the
sales at the event by mingle with our other
guest, but they can create such a good branding
for this brand in Indonesia. Paul & Shark is a
such a challenging brand to me, because sailing
is not that for everyone. But with their help, I
can make such a big and good contribute to the
company for which I work.

TEAM WORK MAKE THE DREAM WORK

Lucky me that I have such a helpful team at the

store, from our Store Manager to my Fashion
Advisor team. Each one of us has our own duty,
from handling the invitation, make sure the
merchandise is complete, visual merchandising the
store, to ordering the champagne and canapé. With
their helps too, I can make this event successful.