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As a Client Delivery Partner, you will be accountable for leading the line of

business in the Energy sector for one or more of our largest customers for the
successful development and execution of transformational programs. Using your
solutions expertise and experiences, you will lead a capabilities team dedicated to
the success of our customers. This seasoned team of professional services will be
accountable to you across the lifecycle to transform our customers business and
work within a trillion-dollar addressable market.

Expected Business Outcomes:

The Client Delivery Partner (CDP) is first and foremost a relationship role,
establishing trusted, long-term relationships with the customer C-Suite and helping
those customer leaders craft business strategy and execute against it. The CDP is
a recognized expert in the Energy Industry field with a long track record of
executing against the business decisions that they make. Developing and nurturing
C-Suite relationships, providing those customers with industry expertise, making
them successful in the marketplace, and building a durable trust for Microsoft with
persistent and flawless execution rigor are the primary responsibilities of the
CDP.

To drive successful execution and be accountable to the customer, you will be


responsible for providing executive sponsorship within Microsoft. This includes
direct executive oversight of the Business Development, Delivery, and Technical
Solutioning capabilities engaged with the account and building a culture focused on
business outcomes and customer product realization. Maintaining close relationships
with these teams, understanding their strengths, and leveraging them for the
customers behalf is critical for the CDP. You will work across Microsoft
organizational boundaries with Customer Success, Account Teams, Specialist Sales
Teams, Industry Teams, Engineering and Leader Teams, and across the Microsoft
Partner (GSI/ISV) delivery landscape to provide alignment with the customers long-
term business success and ensure that Microsoft and its partners are delivering
against a high bar of quality, performance, and value for the customer.

Responsibilities
Drive outcome-based client value through digital transformation, innovation and
industry thought leadership:

Leverage industry / functional expertise and relationships to capture thought


leadership within an account(s) to shape client strategy and drive business
outcomes.
Co-create with the client, articulate transformation, and drive innovation.
Bring together and orchestrate the power of MFST ecosystem (product teams, sales,
services, etc.) to effectively drive impact.
Maintaining a high profile in their industry of expertise, participating in
industry events and forums, publishing, and nurturing thought leadership.
Aligning Microsoft and Partner resources across organizational boundaries to
flawlessly execute against customer business priorities.
Build durable, trust-based relationships:

Trusted advisor with the client C-suite through an in-depth understanding of the
client and their industry.
Partner with Microsoft executive team to expand key relationships.
Sustainable growth of the account and development / execution of long-term
strategies:

Build multi-year vision and account plan in alignment with customer business needs.
Manage long-term financials of the account, including funnel development, revenue,
and high impact investments.
Help originate deals and drive innovative deal construct and solutioning to grow
business.
Leading execution rigor with a high bar for quality and outcomes across a range of
delivery capabilities (business development, delivery technical solutioning, and
business analysis).
Leadership and People development:

Leading matrixed teams of professional services professionals, providing direct


performance feedback, and mentoring future leaders.
Providing direction and leadership to Microsoft teams on successful client
engagement strategies and scalable solutions.

Qualifications
The ideal candidate will bring:

Extensive Energy industry expertise with existing executive relationships and a


history of influencing and shaping industry trends and C-Suite decision making.
Extensive experience as an operational veteran that has executed against
transformation strategies, ensure success leading teams in a complex, matrixed
environment, creating clarity, generating energy, delivering results.
Extensive industry community leadership experience with virtual or indirect teams;
inspiring and fostering a culture of customer centricity and developing deep
industry, business, and technology expertise.
Extensive management consulting experience, influencing client C-Suite decision
making and driving business outcomes.
History of aligning client strategy and business objectives with your firm’s assets
and capabilities.
Strong management, communication, execution skills; a track record of owning a
business area and exceeding results, establishing a strong voice to drive
transformational change across organizational boundaries.
Experience running a disciplined customer and business review process with cross-
functional teams, identifying and prioritizing blockers, and problem solving across
organizational boundaries.
Microsoft is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to age, ancestry, color, family or
medical care leave, gender identity or expression, genetic information, marital
status, medical condition, national origin, physical or mental disability,
political affiliation, protected veteran status, race, religion, sex (including
pregnancy), sexual orientation, or any other characteristic protected by applicable
laws, regulations and ordinances. We also consider qualified applicants regardless
of criminal histories, consistent with legal requirements. If you need assistance
and/or a reasonable accommodation due to a disability during the application or the
recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment
with Microsoft and the country where you work.

#ISDelivery

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